1. Market Research
  2. > Software
  3. > Business Software Market Trends
  4. > Customer Relationship Management (CRM) Analytics Global Market Analysis – Forecast (2014-2020)

Hoovers Research analysis is one of the most accurate studies performed using the combinational analytical tools. The report contains up to date financial data derived from varied research sources to present unique and reliable analysis. Assessment of major trends with potential impact on the market during the next five years, including a deep dive analysis of market segmentation which comprises of sub markets, regional and country level analysis.

This report analyzes the global markets for “Customer Relationship Management (CRM) Analytics“. The report provides the standard and the tailored research methodology approach. The market overview offers in depth analysis for the regional and country level analysis, for instance North America (U.S., and Canada), Europe (Germany, France, Italy, U.K. and Spain), Asia-Pacific (China, Japan, India, South Korea and Rest of APAC) and Rest of the World (Middle East, Africa and Latin America). Annual estimations and forecasts are provided from the year 2012 to 2020 for each given segments and sub segments. Market data derived from the authenticated and reliable sources subjected to validation from the industry experts. The report also analyzes the market by discussing market dynamics such as drivers, constraints, opportunities, threats, challenges and other market trends.
Competitive landscaping provides the recent activities performed by the active players in the market. Activities such as product launch, agreements, joint ventures, partnerships, acquisitions and mergers, other activities.

This report provides:
- Market forecasts for a minimum of 5 years of all the mentioned segments, sub segments and the regional markets
- Identifying market dynamics (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
- Strategic recommendations in key business segments based on the market estimations
- Regional and country level market analysis
- Competitive landscaping mapping the key common trends
- Company profiling covering the financials, recent activities and the future strategies
- Supply chain trends mapping the recent advancements
- Market share assessments of the top players along with strategic recommendations for the new entrants

Table Of Contents

Customer Relationship Management (CRM) Analytics Global Market Analysis - Forecast (2014-2020)
1 Introduction
1.1 Scope of the Report
1.2 Report Description
1.3 Research Methodology
1.4 Research Sources
1.4.1 Secondary Research
1.4.2 Primary Research
1.4.3 Assumptions
1.5 List of Abbreviations

2 Executive Summary

3 Market Analysis
3.1 Market Segmentation
3.2 Market Size Estimation
3.3 Market Drivers
3.4 Market Constraints

4 Porters Five Force Analysis
4.1 Bargaining power of suppliers
4.2 Bargaining power of buyers
4.3 Threat of substitutes
4.4 Threat of new entrants
4.5 Competitive rivalry

5 CRM Analytics Market by Application
5.1 Financial Services
5.2 Telecommunications
5.3 Travel and Hospitality
5.4 Retail
5.5 Healthcare
5.6 Manufacturing
5.7 Energy
5.8 Others

6 CRM Analytics Market by Type
6.1 Sales Analytics
6.2 Marketing and Customer Analytics
6.3 Service Analytics
6.4 Social Media Analytics

7 CRM Analytics Market by Delivery Mode
7.1 On-Premise
7.2 Cloud Based

8 Geographical Segmentation
8.1 North America
8.1.1 US
8.1.2 Canada
8.2 Europe
8.2.1 Germany
8.2.2 France
8.2.3 Italy
8.2.4 UK
8.2.5 Spain
8.3 Asia Pacific
8.3.1 Japan
8.3.2 China
8.3.3 India
8.3.4 Australia
8.3.5 Newzealand
8.3.6 Rest of Asia Pacific
8.4 RoW
8.4.1 Latin America
8.4.2 Middle East
8.4.3 Africa
8.4.4 Others

9 Vendor Landscaping
9.1 Agreements, Partnerships, Collaborations and Joint Ventures
9.2 Acquisitions and Mergers
9.3 New Product Launch
9.4 Expansions
9.5 Other Key Strategies

10 Company Profiles
10.1 SAP
10.1.1 Business Overview
10.1.2 SWOT Analysis
10.1.3 Financial Overview
10.1.4 Strategy
10.1.5 Key Activities
10.2 Oracle Corporation
10.3 SAS Institute, Inc.
10.4 Teradata
10.5 Salesforce
10.6 Microsoft Corporation
11 Appendix
12 Disclaimer

List of Exhibits
Table 1 Global CRM Analytics Market Analysis, by Region, 2013-2020 ($MN)
Table 2 Global CRM Analytics Market Analysis, by Application, 2013-2020 ($MN)
Table 3 Global CRM Analytics Market Analysis, by Financial Services, 2013-2020 ($MN)
Table 4 Global CRM Analytics Market Analysis, by Telecommunications, 2013-2020 ($MN)
Table 5 Global CRM Analytics Market Analysis, by Travel and Hospitality, 2013-2020 ($MN)
Table 6 Global CRM Analytics Market Analysis, by Retail, 2013-2020 ($MN)
Table 7 Global CRM Analytics Market Analysis, by Healthcare, 2013-2020 ($MN)
Table 8 Global CRM Analytics Market Analysis, by Manufacturing 2013-2020 ($MN)
Table 9 Global CRM Analytics Market Analysis, by Energy, 2013-2020 ($MN)
Table 10 Global CRM Analytics Market Analysis, by Others, 2013-2020 ($MN)
Table 11 Global CRM Analytics Market Analysis, by Type, 2013-2020 ($MN)
Table 12 Global CRM Analytics Market Analysis, by Sales Analytics, 2013-2020 ($MN)
Table 13 Global CRM Analytics Market Analysis, by Marketing and Customer Analytics, 2013-2020 ($MN)
Table 14 Global CRM Analytics Market Analysis, by Service Analytics, 2013-2020 ($MN)
Table 15 Global CRM Analytics Market Analysis, by Social Media Analytics, 2013-2020 ($MN)
Table 16 Global CRM Analytics Market Analysis, by Delivery Mode, 2013-2020 ($MN)
Table 17 Global CRM Analytics Market Analysis, by On-Premise, 2013-2020 ($MN)
Table 18 Global CRM Analytics Market Analysis, by Cloud Based, 2013-2020 ($MN)
Table 19 North America CRM Analytics Market Analysis, by Region, 2013-2020 ($MN)
Table 20 North America CRM Analytics Market Analysis, by Application, 2013-2020 ($MN)
Table 21 North America CRM Analytics Market Analysis, by Financial Services, 2013-2020 ($MN)
Table 22 North America CRM Analytics Market Analysis, by Telecommunications, 2013-2020 ($MN)
Table 23 North America CRM Analytics Market Analysis, by Travel and Hospitality, 2013-2020 ($MN)
Table 24 North America CRM Analytics Market Analysis, by Retail, 2013-2020 ($MN)
Table 25 North America CRM Analytics Market Analysis, by Healthcare, 2013-2020 ($MN)
Table 26 North America CRM Analytics Market Analysis, by Manufacturing 2013-2020 ($MN)
Table 27 North America CRM Analytics Market Analysis, by Energy, 2013-2020 ($MN)
Table 28 North America CRM Analytics Market Analysis, by Others, 2013-2020 ($MN)
Table 29 North America CRM Analytics Market Analysis, by Type, 2013-2020 ($MN)
Table 30 North America CRM Analytics Market Analysis, by Sales Analytics, 2013-2020 ($MN)
Table 31 North America CRM Analytics Market Analysis, by Marketing and Customer Analytics, 2013-2020 ($MN)
Table 32 North America CRM Analytics Market Analysis, by Service Analytics, 2013-2020 ($MN)
Table 33 North America CRM Analytics Market Analysis, by Social Media Analytics, 2013-2020 ($MN)
Table 34 North America CRM Analytics Market Analysis, by Delivery Mode, 2013-2020 ($MN)
Table 35 North America CRM Analytics Market Analysis, by On-Premise, 2013-2020 ($MN)
Table 36 North America CRM Analytics Market Analysis, by Cloud Based, 2013-2020 ($MN)
Table 37 Europe CRM Analytics Market Analysis, by Region, 2013-2020 ($MN)
Table 38 Europe CRM Analytics Market Analysis, by Application, 2013-2020 ($MN)
Table 39 Europe CRM Analytics Market Analysis, by Financial Services, 2013-2020 ($MN)
Table 40 Europe CRM Analytics Market Analysis, by Telecommunications, 2013-2020 ($MN)
Table 41 Europe CRM Analytics Market Analysis, by Travel and Hospitality, 2013-2020 ($MN)
Table 42 Europe CRM Analytics Market Analysis, by Retail, 2013-2020 ($MN)
Table 43 Europe CRM Analytics Market Analysis, by Healthcare, 2013-2020 ($MN)
Table 44 Europe CRM Analytics Market Analysis, by Manufacturing 2013-2020 ($MN)
Table 45 Europe CRM Analytics Market Analysis, by Energy, 2013-2020 ($MN)
Table 46 Europe CRM Analytics Market Analysis, by Others, 2013-2020 ($MN)
Table 47 Europe CRM Analytics Market Analysis, by Type, 2013-2020 ($MN)
Table 48 Europe CRM Analytics Market Analysis, by Sales Analytics, 2013-2020 ($MN)
Table 49 Europe CRM Analytics Market Analysis, by Marketing and Customer Analytics, 2013-2020 ($MN)
Table 50 Europe CRM Analytics Market Analysis, by Service Analytics, 2013-2020 ($MN)
Table 51 Europe CRM Analytics Market Analysis, by Social Media Analytics, 2013-2020 ($MN)
Table 52 Europe CRM Analytics Market Analysis, by Delivery Mode, 2013-2020 ($MN)
Table 53 Europe CRM Analytics Market Analysis, by On-Premise, 2013-2020 ($MN)
Table 54 Europe CRM Analytics Market Analysis, by Cloud Based, 2013-2020 ($MN)
Table 55 APAC CRM Analytics Market Analysis, by Region, 2013-2020 ($MN)
Table 56 APAC CRM Analytics Market Analysis, by Application, 2013-2020 ($MN)
Table 57 APAC CRM Analytics Market Analysis, by Financial Services, 2013-2020 ($MN)
Table 58 APAC CRM Analytics Market Analysis, by Telecommunications, 2013-2020 ($MN)
Table 59 APAC CRM Analytics Market Analysis, by Travel and Hospitality, 2013-2020 ($MN)
Table 60 APAC CRM Analytics Market Analysis, by Retail, 2013-2020 ($MN)
Table 61 APAC CRM Analytics Market Analysis, by Healthcare, 2013-2020 ($MN)
Table 62 APAC CRM Analytics Market Analysis, by Manufacturing 2013-2020 ($MN)
Table 63 APAC CRM Analytics Market Analysis, by Energy, 2013-2020 ($MN)
Table 64 APAC CRM Analytics Market Analysis, by Others, 2013-2020 ($MN)
Table 65 APAC CRM Analytics Market Analysis, by Type, 2013-2020 ($MN)
Table 66 APAC CRM Analytics Market Analysis, by Sales Analytics, 2013-2020 ($MN)
Table 67 APAC CRM Analytics Market Analysis, by Marketing and Customer Analytics, 2013-2020 ($MN)
Table 68 APAC CRM Analytics Market Analysis, by Service Analytics, 2013-2020 ($MN)
Table 69 APAC CRM Analytics Market Analysis, by Social Media Analytics, 2013-2020 ($MN)
Table 70 APAC CRM Analytics Market Analysis, by Delivery Mode, 2013-2020 ($MN)
Table 71 APAC CRM Analytics Market Analysis, by On-Premise, 2013-2020 ($MN)
Table 72 APAC CRM Analytics Market Analysis, by Cloud Based, 2013-2020 ($MN)
Table 73 RoW CRM Analytics Market Analysis, by Region, 2013-2020 ($MN)
Table 74 RoW CRM Analytics Market Analysis, by Application, 2013-2020 ($MN)
Table 75 RoW CRM Analytics Market Analysis, by Financial Services, 2013-2020 ($MN)
Table 76 RoW CRM Analytics Market Analysis, by Telecommunications, 2013-2020 ($MN)
Table 77 RoW CRM Analytics Market Analysis, by Travel and Hospitality, 2013-2020 ($MN)
Table 78 RoW CRM Analytics Market Analysis, by Retail, 2013-2020 ($MN)
Table 79 RoW CRM Analytics Market Analysis, by Healthcare, 2013-2020 ($MN)
Table 80 RoW CRM Analytics Market Analysis, by Manufacturing 2013-2020 ($MN)
Table 81 RoW CRM Analytics Market Analysis, by Energy, 2013-2020 ($MN)
Table 82 RoW CRM Analytics Market Analysis, by Others, 2013-2020 ($MN)
Table 83 RoW CRM Analytics Market Analysis, by Type, 2013-2020 ($MN)
Table 84 RoW CRM Analytics Market Analysis, by Sales Analytics, 2013-2020 ($MN)
Table 85 RoW CRM Analytics Market Analysis, by Marketing and Customer Analytics, 2013-2020 ($MN)
Table 86 RoW CRM Analytics Market Analysis, by Service Analytics, 2013-2020 ($MN)
Table 87 RoW CRM Analytics Market Analysis, by Social Media Analytics, 2013-2020 ($MN)
Table 88 RoW CRM Analytics Market Analysis, by Delivery Mode, 2013-2020 ($MN)
Table 89 RoW CRM Analytics Market Analysis, by On-Premise, 2013-2020 ($MN)
Table 90 RoW CRM Analytics Market Analysis, by Cloud Based, 2013-2020 ($MN)

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Veronica

+1 718 514 2762

Purchase Reports From Reputable Market Research Publishers
Enterprise Manufacturing Intelligence Market by Deployment Type, Offering, End-User Industry, and Geography - Global Forecast to 2022

Enterprise Manufacturing Intelligence Market by Deployment Type, Offering, End-User Industry, and Geography - Global Forecast to 2022

  • $ 5650
  • Industry report
  • November 2016
  • by MarketsandMarkets

“Enterprise manufacturing intelligence (EMI) market to exhibit significant growth potential between 2016 and 2022” The enterprise manufacturing intelligence market is expected to grow at a CAGR of ...

Worldwide Business Analytics Software Forecast, 2016-2020

Worldwide Business Analytics Software Forecast, 2016-2020

  • $ 4500
  • Industry report
  • August 2016
  • by IDC

This IDC study presents the historical view of the worldwide business analytics software market from 2011 to 2015 and the forecast of the market from 2016 to 2020. The study includes a breakdown of the ...

Western Europe Business Analytics Software Market Shares, 2015

Western Europe Business Analytics Software Market Shares, 2015

  • $ 4500
  • Industry report
  • September 2016
  • by IDC

"The Western European business analytics software market showed healthy growth in 2015," said Philip Carnelley, research director, IDC Europe Enterprise Software. "European organizations are increasingly ...


ref:plp2015

Reportlinker.com © Copyright 2016. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.