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Hong Kong - Telecoms, Mobile and Broadband

  • August 2015
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 77 pages

Affordable and accessible broadband underpins the digital economy
Hong Kong’s telecom market continues to develop in line with its status as one of the leading economies in the world. Heading towards 2016, over two thirds of fixed broadband connections are fibre, with the remainder a mix of DSL and HFC. This has propelled Hong Kong to boast the highest peak average broadband speeds in the world, surpassing South Korea, Singapore and Japan.

Broadband proliferation is not just limited to fixed broadband, with three quarters of the population owning a smartphone. With such widespread access to broadband services it is little wonder that Hong Kong has developed a vibrant digital economy, where over half the population has accessed e-government services and the country’s healthcare system has launched a personal healthcare record, giving patients control over their data and supporting effective and efficient provision of healthcare services. Digital media, often the frontrunner of any digital economy, is well entrenched in Hong Kong with both legal and illegal streaming music and video in high demand.

The benefits of integrating technology into utilities is becoming evident; smart grid trials have shown consumers are willing to modify electricity consumption patterns in response to near real time feedback about usage. At the same time the government has taken the first steps towards coordinated development of a smart city, releasing a blueprint to oversee integration of technology into all aspects of everyday life to improve liveability and sustainability.

Underpinning delivery of these new digital economy services is increasing affordability and sophistication of end user devices and IOT connected sensors as well as continual investment in network infrastructure to connect devices reliably and with minimal delay, through new submarine cables as well as integration of new mobile related technologies designed to improve wireless broadband capacity and service quality.


Key developments:
Hong Kong expands international connectivity with submarine cable AAE-1 to go live in 2016
Operators will leverage past investment in WiFi networks and IMS by expanding Voice over WiFi (VoWiFi) in 2016
Hong Kong has implemented a strategy to facilitate the development of data centres in Hong Kong
Fibre accounts for over half of all broadband subscriptions and will account for an increasing proportion of total subscriptions.
Electronic healthcare record launched
Over half the population has accessed e-government services
Smart grid trials show consumers adapt behaviour when given feedback on electricity usage
A smart city blueprint has been created for East Kowloon
Strong adoption of 3G and LTE;
Operators increase network speeds through deployment of TDD and FDD aggregation technology;
Increasing data downloads with the average data downloaded per subscriber now exceeding 1GB.

Companies mentioned in this report:
PCCW; Hong Kong Broadband Network; Hutchison Telecom Hong Kong, i-Cable; SmarTone; NOW TV; TVB; ATV; KKBox; Soliton; Spotify.

Table Of Contents

Hong Kong - Telecoms, Mobile and Broadband
1. Key statistics
2. Telecommunications market
2.1 Market analysis
3. Regulatory evironment
3.1 Historic overview
3.2 Regulatory authority
3.3 OFCA (Office of the Communications Authority)
3.4 Government policies
3.4.1 Telecom Sector Liberalisation
3.4.2 Universal Service Obligation (USO)
3.4.3 Digital 21 IT Strategy
3.4.4 FttB/FttH building registration scheme
3.5 Number Portability (NP)
4. Fixed network operators
4.1 Introduction
4.2 Pacific Century Cyber Works (PCCW) / HKT
4.2.1 Company overview
4.2.2 Company background
4.2.3 Financial statistics
4.2.4 Operations statistics
4.2.5 PCCW Solutions
4.3 Hong Kong Broadband Network (HKBN)
4.3.1 Company overview
4.4 Hutchison Telecom Hong Kong Holdings (HTHKH)
4.4.1 Company overview
4.4.2 Company background
4.4.3 Financial statistics
4.4.4 Operational statistics
4.5 i-Cable
4.5.1 Company overview
4.5.2 Financial statistics
4.5.3 Operational statistics
5. Telecommunications infrastructure
5.1 Overview of the national telecom network
5.2 International infrastructure (satellite, submarine)
5.2.1 Submarine cable networks
5.3 Specific IT developments (data centres, cloud computing)
5.3.1 Data Centres
5.4 M2M, smart infrastructure, connected homes
6. Broadband market
6.1 Introduction and statistical overview
6.1.1 Market analysis
6.1.2 Statistical overviews
6.1.3 Broadband subscriber statistics
6.1.4 Forecasts Fixed broadband subscribers 2016; 2020
6.2 Hybrid Fibre Coax (HFC) networks
6.3 Digital Subscriber Line (DSL) Networks
6.4 Fibre-to-the-Premises (FttP) and Fibre-To-The-Home (FttH)
6.4.1 HKBN
6.4.2 HKT
6.4.3 i-Cable
6.5 Other fixed broadband services
6.5.1 WiFi
7. Digital media
7.1 Introduction
7.1.1 Pay TV
7.2 Key Digital Media Players
7.2.1 NOW TV
7.2.2 i-cable
7.2.3 Television Broadcasts Ltd (TVB)
7.2.4 Asia Television Ltd (ATV)
7.3 Hybrid fibre coax cable (HFC) and microwave multipoint distribution system (MMDS)
7.4 Internet Protocol TV (IPTV)
7.5 Analogue transmission
7.6 Digital terrestrial transmission
7.7 Videostreaming
7.8 Social Media
7.9 Communications: VoIP, messaging, conferencing
7.10 Music
7.10.1 Introduction
7.10.2 Major players
8. Digital economy
8.1 Introduction
8.2 E-Commerce
8.3 E-Payments
8.4 E-Government
8.4.1 E-government statistics
8.4.2 Central Cyber Government Office (CCGO)
8.4.3 E-Government Infrastructure Services (EGIS)
8.4.4 E-government network
8.4.5 Smart Card
8.5 E-Health
8.5.1 Overview of Hong Kong's healthcare system
8.5.2 ICT usage in Hong Kong's healthcare system
8.5.3 Electronic Health Record
8.5.4 Improving the accuracy of drug dispensing
8.6 E-Education
8.7 Smart Grids
8.7.1 Overview of Hong Kong's electricity market
8.7.2 Regulatory incentives for renewables
8.7.3 Smart Grid developments
8.8 Smart Cities
9. Mobile communications
9.1 Market analysis
9.2 Mobile statistics
9.2.1 General statistics
9.2.2 Mobile data
9.2.3 Mobile broadband statistics
9.2.4 Forecasts
9.2.5 Forecast total mobile and 3G/LTE subscribers 2016; 2020
9.3 Regulatory issues
9.3.1 Licensing
9.3.2 Spectrum
9.3.3 Mobile number portability (MNP)
9.4 Mobile infrastructure
9.4.1 Analogue networks
9.4.2 Digital networks
9.4.3 Other infrastructure developments
9.4.4 IoT and M2M Networks
9.5 Major mobile operators
9.5.1 Hong Kong Telecom / CSL
9.5.2 Hutchison Telekom Hong Kong Holdings (3)
9.5.3 SmarTone
9.5.4 China Mobile
9.5.5 Mobile virtual network operators (MVNO)
9.6 Mobile content and applications
9.6.1 m-banking (payments/loans)
9.6.2 m-TV
Table 1 Country statistics Hong Kong 2015
Table 2 Telephone network statistics March 2015
Table 3 Internet statistics 2015
Table 4 Broadband statistics March 2015
Table 5 Mobile statistics 2015
Table 6 National telecommunications authorities
Table 7 Digital 21 Strategy key indicators May 2015
Table 8 Total fixed numbers ported 2005 - 2015
Table 9 External fixed-line telephone traffic volume in minutes 1997 2015
Table 10 PCCW financial data 2001 - 2014
Table 11 HKT Revenue breakdown 2009 2014
Table 12 PCCW exchange lines in service 2003 2014
Table 13 PCCW Solutions revenue and EBITDA 2009 - 2014
Table 14 HKBN financial data 2014 - 2015
Table 15 HTHKH revenue and profit 2006 2014
Table 16 Hutchison mobile subscribers and annual change 1998 - 2014
Table 17 HTHKH mobile subscribers 2G and 3G postpaid and total - 2008 - 2014
Table 18 Hutchison postpaid ARPU, AMPU and churn 2010 - 2014
Table 19 i-Cable revenue and profit 2005 2014
Table 20 i-cable subscribers per service 2008 - 2014
Table 21 Fixed-line telephony subscribers 2000 2015
Table 22 External telecommunications facilities capacity of Hong Kong 2000 - 2015
Table 23 Internet users and penetration 2005 - 2016
Table 24 Fixed Internet subscribers and penetration 2005 - 2016
Table 25 Narrowband internet access subscribers 2000 - 2015
Table 26 Internet subscribers by access speeds 2014 - 2015
Table 27 Internet traffic volume in Hong Kong 2000 2015
Table 28 Broadband internet access subscribers 2000 - 2016
Table 29 Residential broadband subscriptions by technology platform 2010 - 2016
Table 30 PCCW broadband subscribers 2007 - 2014
Table 31 Residential broadband ARPU 2010 - 2016
Table 32 Forecast broadband subscribers and penetration - higher band: - 2016; 2020
Table 33 Forecast broadband subscribers and penetration - lower band: - 2016; 2020
Table 34 PCCW fibre broadband subscribers 2003 2014
Table 35 Number of public WiFi access point and WiFi zones 2007 - 2015
Table 36 Pay TV viewer share 2013 - 2014
Table 37 NOW TV Revenue and EBITDA 2009 - 2014
Table 38 NOW TV subscribers and ARPU 2003 - 2014
Table 39 Digital terrestrial television population coverage 2007 - 2013
Table 40 IP telephony subscribers 2007 - 2014
Table 41 ICT employees by job category 2014
Table 42 Total number of online shoppers 2004 - 2014
Table 43 Amount spent by online shoppers 2014
Table 44 Items purchased by online shoppers - 2014
Table 45 Channel used to access e-government services 2014
Table 46 Age of e-government users 2014
Table 47 Type of e-government service used 2014
Table 48 Reasons cited for not using e-government services 2014
Table 49 Government expenditure on IT 2008 - 2014
Table 50 Mobile subscribers, annual change and penetration 2006 - 2016
Table 51 Historical - Mobile subscribers, annual change and penetration 1984 2005
Table 52 Smartphone penetration by age group 2014
Table 53 Prepaid and activated SIM cards 1997 - 2014
Table 54 3G/4G mobile subscribers 2005 - 2014
Table 55 SMS messages sent and received 2002 2014
Table 56 SMS statistics for Christmas Day and New Years Day 2005 - 2014
Table 57 SMS statistics for Valentine's Day and Chinese New Year Day 2006 2014
Table 58 Mobile data usage per person 2005 - 2015
Table 59 Mobile broadband subscriber penetration 2009 2014
Table 60 Forecast mobile subscribers and penetration higher band forecast 2016; 2020
Table 61 Forecast mobile subscribers and penetration lower band forecast 2016; 2020
Table 62 Total mobile numbers ported 1999 2015
Table 63 SmarTone financial data 2009 - 2015
Table 64 SmarTone Blended ARPU 2002 - 2014
Table 65 SmarTone subscribers and annual change 1998 - 2015
Table 66 SmarTone spectrum holdings January 2015
Table 67 MVNO subscribers 2005 2016
Table 68 Mobile data usage 2002 2014
Chart 1 Hong Kong fixed-line telephony subscribers 2000 - 2015
Chart 2 Hong Kong Internet users and fixed Internet subscribers 2000 - 2016
Chart 3 Hong Kong internet subscribers by type 2000 - 2015
Chart 4 Hong Kong broadband internet subscribers and population penetration 2000 - 2016
Chart 5 Hong Kong IP telephony subscribers 2007 - 2014
Chart 6 Hong Kong mobile subscriber and penetration 2006 - 2015
Chart 7 Hong Kong 3G/4G mobile subscribers 2005 - 2014
Exhibit 1 The original' PCCW deal
Exhibit 2 HTHKH frequency allocations 2012
Exhibit 3 Major submarine cables with landing points in Hong Kong 2015
Exhibit 4 Transmission modes employed by TV licensees
Exhibit 5 TV broadcasting licensees June 2015
Exhibit 6 Radio broadcasting licensees June 2015
Exhibit 7 Digital economy key developments
Exhibit 8 Popular online activities
Exhibit 9 Advantages of e-learning

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