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  4. > Global Managed Services Market - by Managed Services Type, End-User Industry, Geography and Vendor Analysis - Forecasts, Trends and Shares (2016 - 2021)

The Global Managed Services Market is estimated to be at USD 141.26 billion in 2015 and is estimated to grow to USD 229.59 billion, at a projected CAGR of 10.20%. Managed services involves outsourcing of services related to infrastructure, security, printing, mobility and other functions while the ownership rights stay with the end-user.

Managed Services Market is witnessing an accelerated growth due to penetration of technologies like mobility, cloud computing and big data across different industry verticals. The market is also driven by enhanced customer satisfaction with implementation of managed services. Customers of cloud services are already reaping the benefits of lower cost, better service availability and agility. Another reason for market growth is Managed Services’ contribution to business process efficiency. Companies are recognizing benefits as the crucial factor for sustainable growth, and are more focused to have standardized managed services. However, concerns about security and privacy of the system have been brought up and is one of the major constraints. Businesses do not want their valuable and confidential data ending up in the wrong hands. Market is also hindered by the need for dedicated and skilled personnel required to maintain the process.

The Managed Services market is segmented on the basis of Service Type (Managed Data Center, Managed Mobility, Managed Security, Managed Communications, Managed Network, Managed Infrastructure, Managed Information and Others), verticals (Energy, Healthcare, Manufacturing, Retail, and others) and geography (North America, Latin America, Asia Pacific, Europe, and Middle East & Africa).

The report also considers key trends that will impact the industry and profiles of leading suppliers of Managed Services Market. Some of the top companies mentioned in the report are Fujitsu, Cisco, EMC, IBM, Alcatel-Lucent, AT&T, HP, Microsoft, Verizon Communications and Dell.

Key Deliverables in the Study

Market analysis for the Global Managed Services Market, with region specific assessments and competition analysis on global and regional scales.
Market definition along with the identification of key


Identification of factors instrumental in changing the market scenarios, rising prospective opportunities, and identification of key companies that can influence this market on a global and regional scale.
Extensively researched competitive landscape section with profiles of major companies along with their market.
Identification and analysis of the macro and micro factors that affect the Global Managed Services market on both global and regional scales.
A comprehensive list of key market players along with the analysis of their current strategic interests and key financial information.
A wide-ranging knowledge and insights about the major players in this industry and the key strategies adopted by them to sustain and grow in the studied market.
Insights on the major countries/regions in which this industry is blooming and to also identify the regions that are still untapped.

Table Of Contents

Global Managed Services Market - by Managed Services Type, End-User Industry, Geography and Vendor Analysis - Forecasts, Trends and Shares (2016 - 2021)
1.   Introduction

                              1.1   Key Deliverables of the Study

                              1.2   Study Assumptions

                              1.3   Market Definition

                              1.4   Key Findings of the Study

2.   Research Approach and Methodology

3.   Executive Summary

4.   Market Dynamics

                              4.1   Market Overview

                              4.2   Factors Driving the Market

                                                              4.2.1   Business process efficiency

                                                              4.2.2   Renewed Emphasis on Core Businesses of Enterprises

                                                              4.2.3   Improved Cost and Operational Efficiency

                                                              4.2.4   Enhanced Customer Satisfaction

                              4.3   Factors Restraining the Market

                                                              4.3.1   Concerns about security and privacy

                                                              4.3.2   Need for Skilled Personnel to maintain the process

                              4.4   Industry Value-Chain Analysis

                              4.5   Industry Attractiveness - Porter’s Five Forces

                                                              4.5.1   Bargaining Power of Suppliers

                                                              4.5.2   Bargaining Power of Consumers

                                                              4.5.3   Threat of New Entrants

                                                              4.5.4   Threat of Substitute Products or Services

                                                              4.5.5   Competitive Rivalry among Existing Competitors

5.   Global Managed Services Market - Segmented by Deployment Type

                              5.1   On-Premise

                              5.2   Cloud

6.   Global Managed Services Market - Segmented by Type

                              6.1   Managed Data Centre

                                                              6.1.1   Managed Storage

                                                              6.1.2   Managed Hosting

                                                              6.1.3   Managed Collocation

                              6.2   Managed Mobility

                                                              6.2.1   Mobile Device Management

                                                              6.2.2   Mobile Security

                                                              6.2.3   Mobile Application Management

                                                              6.2.4   Others

                              6.3   Managed Security

                                                              6.3.1   Threat Management (Firewall, IDS/IPS, DDOS and others)

                                                              6.3.2   Vulnerability Management

                                                              6.3.3   Compliance and Incident Management

                                                              6.3.4   Others

                              6.4   Managed Communications

                                                              6.4.1   Unified Communications

                                                              6.4.2   Email

                                                              6.4.3   VoIP

                                                              6.4.4   Others

                              6.5   Managed Network

                                                              6.5.1   Network Architecture

                                                              6.5.2   IP/VPN

                                                              6.5.3   Ethernet Links (LAN, WAN, MAN and others)

                                                              6.5.4   Wireless (WLAN and WWAN)

                                                              6.5.5   Others

                              6.6   Managed Infrastructure

                                                              6.6.1   Desktop and Print Services

                                                              6.6.2   Servers

                                                              6.6.3   Inventory

                                                              6.6.4   Others

                              6.7   Managed Information

                                                              6.7.1   Databases

                                                              6.7.2   Business Process Flow

                                                              6.7.3   Others

                              6.8   Other Managed Services

7.   Global Managed Services Market - Segmented by Verticals

                              7.1 BFSI

                              7.2   Energy

                              7.3   Healthcare

                              7.4   Manufacturing

                              7.5   Retail

                              7.6   Others

8.   Global Managed Services Market - Segmented by Region

                              8.1   North America

                                                              8.1.1   United States

                                                              8.1.2   Canada

                                                              8.1.3   Others

                              8.2   Europe

                                                              8.2.1   United Kingdom

                                                              8.2.2   Germany

                                                              8.2.3   France

                                                              8.2.4   Others

                              8.3   Asia Pacific

                                                              8.3.1   China

                                                              8.3.2   India

                                                              8.3.3   Japan

                                                              8.3.4   Others

                              8.4   Latin America

                                                              8.4.1   Brazil

                                                              8.4.2   Mexico

                                                              8.4.3   Argentina

                                                              8.4.4   Others

                              8.5   Middle East and Africa

                                                              8.5.1   United Arab Emirates

                                                              8.5.2   Saudi Arabia

                                                              8.5.3   South Africa

                                                              8.5.4   Others

9.   Vendor Market Share Analysis

10.   Company Profiles of Key Vendors

                              10.1   Fujitsu Ltd

                                                              10.1.1   Overview

                                                              10.1.2   Major Products and Services

                                                              10.1.3   Financials

                                                              10.1.4   Recent Developments

                              10.2   Cisco Systems, Inc

                                                              10.2.1   Overview

                                                              10.2.2   Major Products and Services

                                                              10.2.3   Financials

                                                              10.2.4   Recent Developments

                              10.3   Dell EMC (EMC Corporation)

                                                              10.3.1   Overview

                                                              10.3.2  Major Products and Services

                                                              10.3.3   Financials

                                                              10.3.4   Recent Developments

                              10.4   IBM Corporation

                                                              10.4.1   Overview

                                                              10.4.2   Major Products and Services

                                                              10.4.3   Financials

                                                              10.4.4   Recent Developments

                              10.5   Alcatel-Lucent

                                                              10.5.1   Overview

                                                              10.5.2   Major Products and Services

                                                              10.5.3   Financials

                                                              10.5.4   Recent Developments

                              10.6   ATandT Inc.

                                                              10.6.1   Overview

                                                              10.6.2   Major Products and Services

                                                              10.6.3   Financials

                                                              10.6.4   Recent Developments

                              10.7   HP Development Company, LP

                                                              10.7.1   Overview

                                                              10.7.2   Major Products and Services

                                                              10.7.3   Financials

                                                              10.7.4   Recent Developments

                              10.8   Microsoft Corporation

                                                              10.8.1   Overview

                                                              10.8.2   Major Products and Services

                                                              10.8.3   Financials

                                                              10.8.4   Recent Developments

                              10.9   Verizon Communications Inc.

                                                              10.9.1   Overview

                                                              10.9.2   Major Products and Services

                                                              10.9.3   Financials

                                                              10.9.4   Recent Developments

                              10.10   Dell Inc.

                                                              10.10.1   Overview

                                                              10.10.2   Major Products and Services

                                                              10.10.3   Financials

                                                              10.10.4   Recent Developments

                              10.11   Rackspace Inc.

                                                              10.11.1   Overview

                                                              10.11.2   Major Products and Services

                                                              10.11.3   Financials

                                                              10.11.4   Recent Developments

                              10.12   TCS Limited

                                                              10.12.1   Overview

                                                              10.12.2   Major Products and Services

                                                              10.12.3   Financials

                                                              10.12.4   Recent Developments

                              10.13   Deutsche Telekom AG

                                                              10.13.1   Overview

                                                              10.13.2   Major Products and Services

                                                              10.13.3   Financials

                                                              10.13.4   Recent Developments

11.   Investment Analysis

12.   Future of Managed   Services Market

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