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UC 2.0 Services Market – Global Market Research 2015-2019

  • September 2015
  • -
  • Infiniti Research Limited
  • -
  • 92 pages

About UC 2.0 services
Enterprises focus on integrating their real-time communication tools such as text messaging, video conferencing, voice messaging, and other mobility features in their products to leverage the advancements in communication technology. The widespread implementation of unified communication has made business communication fast and has improved the business productivity.

Usage of on-premises infrastructure for integrating business communication is the standard practice. However, there is a growth in the traction for cloud-based unified communication and collaboration among large enterprises because of its inherent benefits such as cost reduction, improved scalability, and enhanced efficiency.

Improvements in communications bandwidth, rise of third-platform services, and increased need for collaboration are the major drivers, especially for developed economies. Major technological developments such as VoIP, VoLTE and session initiation protocol have enhanced the customer experience by providing improvement in quality of service.

Technavio's analysts forecast the global UC 2.0 services market to grow at a CAGR of 11.42% over the period 2014-2019.

Covered in this report
This report covers the information about the overview of the global UC 2.0 services market. It also includes market segmentation by applications (telephony, conferencing, email and messaging, collaboration applications, contact centers, and CEBP), end-users, and by geography. In addition, it covers the brief information about the overview of UC and its types, characteristics, benefits, and deployment models.

Technavio's report, Global UC 2.0 Services Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report also includes profile of key vendors operating in this market.

Key Vendors
- Avaya
- Cisco Systems
- Ericsson
- Genband
- Microsoft
- Mitel
- NEC
- Unify

Other prominent vendors
- 8x8
- Aastra Technologies
- Alcatel-Lucent
- Broadsoft
- Configure
- Corex
- CSC
- Damovo
- Dell
- Genesys Telecommunications Laboratories
- Hewlett-Packard
- Huawei Technologies
- IBM
- Interactive Intelligence
- ITALTEL
- Juniper Networks
- Logitech International
- Mindtree
- Orange
- Polycom
- RingCentral
- ShoreTel
- Toshiba
- Verizon Communications

Market driver
- Rise in adoption of cloud-based service delivery model
- For a full, detailed list, view our report

Market challenge
- Security concerns
- For a full, detailed list, view our report

Market trend
- Integration of UC and social networking
- For a full, detailed list, view our report


Key Questions Answered in this Report
- What will the market size be in 2019 and what will the growth rate be?
- What are the key market trends?
- What is driving this market?
- What are the challenges to market growth?
- Who are the key vendors in this market space?
- What are the market opportunities and threats faced by the key vendors?
- What are the strengths and weaknesses of the key vendors?

Table Of Contents

UC 2.0 Services Market - Global Market Research 2015-2019
PART 01: Executive summary
Highlights
PART 02: Scope of the report
Market overview
Top-vendor offerings
PART 03: Market research methodology
Research methodology
Economic indicators
PART 04: Introduction
Key market highlights
PART 05: Market landscape
Market overview
Market size and forecast
Five forces analysis
PART 06: Overview of UC
Types of UC
Characteristics of UC 2.0
Evolution of UC 2.0 model
Benefits of UC 2.0 model
Deployment models
PART 07: Market segmentation by application
PART 08: Market segmentation by end-user
PART 09: Geographical segmentation
Regions
PART 10: Market drivers
PART 11: Impact of drivers
PART 12: Market challenges
PART 13: Impact of drivers and challenges
PART 14: Market trends
PART 15: Vendor landscape
Competitive scenario

Key vendors
Other prominent vendors
PART 16: Key vendor analysis
Avaya
Cisco Systems
Ericsson
GENBAND
Microsoft
Mitel
NEC
Unify
PART 17: Appendix
List of abbreviations
PART 18: Explore Technavio


List of Exhibits
Exhibit 01: Product and services offerings
Exhibit 02: Global UC 2.0 services market 2014-2019 ($ billions)
Exhibit 03: Five forces analysis
Exhibit 04: Integration of real-time and non-real-time communications
Exhibit 05: Difference between traditional and modern technologies
Exhibit 06: Types of UC solutions and applications
Exhibit 07: Characteristics of UC 2.0
Exhibit 08: Evolution of UC 2.0 model
Exhibit 09: Advantages of hosted UC over on-premise UC
Exhibit 10: Global UC 2.0 services market by application 2014
Exhibit 11: Importance of UC 2.0 among enterprises by application
Exhibit 12: Global UC 2.0 services market by end-user 2014
Exhibit 13: Global UC 2.0 services market by region 2014
Exhibit 14: Number of mobile phone subscriptions worldwide in 2014 (millions)
Exhibit 15: Impact of drivers
Exhibit 16: Impact of drivers and challenges
Exhibit 17: Avaya: Business segmentation by revenue 2014
Exhibit 18: Avaya: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 19: Avaya: Geographical segmentation by revenue 2014
Exhibit 20: Cisco Systems: Business segmentation by revenue 2014
Exhibit 21: Cisco Systems: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 22: Cisco Systems: Geographical segmentation by revenue 2014
Exhibit 23: Ericsson: Business segmentation by revenue 2014
Exhibit 24: Ericsson: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 25: Ericsson: Geographical segmentation by revenue 2014
Exhibit 26: Microsoft: Business segmentation 2014 by revenue
Exhibit 27: Microsoft: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 28: Microsoft: Geographical segmentation by revenue 2014
Exhibit 29: Mitel: Business segmentation by revenue 2014
Exhibit 30: Mitel: Business segmentation by revenue 2013 and 2014 ($ millions)
Exhibit 31: Mitel: Geographical segmentation by revenue 2014
Exhibit 32: NEC: Business segmentation by revenue 2015
Exhibit 33: NEC: Business segmentation by revenue 2014 and 2015 ($ billions)
Exhibit 34: NEC: Geographical segmentation by revenue 2015

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