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The market for OSS/BSS in India and China is expected to reach USD 7.33 billion by 2020. Declining ARPU is expected to be the key driving force for the market over the forecast period. Grand View Research also observes that the rapid growth in the telecommunication industry and increase in the number of subscribers is expected to positively impact the market.

India accounted for majority of the overall Asia Pacific market share in 2012. It is further expected to grow at a CAGR of 16.3% over the forecast period. Growing focus on customer relationship management in order to ensure customer retention and loyalty has led to investments in the OSS/BSS space. Furthermore, service providers are offering next generation systems that provide shorter time-to-market and rapid development of services. Uncertain regulatory scenario and deferred adoption of communication standards in India is expected to be a barrier to industry growth.

Further Key findings from the study suggest:

The India and China OSS/BSS market was estimated to be USD 2.2 billion in 2012, and is expected to grow at a CAGR of 16.3% from 2013 to 2020
The market in China is expected to reach USD 3.45 billion by 2020, spurred by the growth in the telecommunication sector

The business scope of telecom service providers has been expanding, and transitioning from voice to content and internet services. OSS/BSS provides these operators with convergent billing, offering a unified view of services availed by the user, which can then be used for developing preferential pricing plans and centralized customer support.

The market is extremely fragmented, with participants such as Ericsson, Amdocs, Huawei Technologies, Accenture, etc. Mergers and acquisitions have been observed to be the key business strategy, in order for companies to develop a comprehensive product portfolio and offer end-to-end solutions. The ecosystem comprises OSS/BSS solution providers, IT services providers, and network equipment providers among others.
For the purpose of this study, Grand View Research has segmented the OSS/BSS market on the basis of region:

OSS/BSS Regional Outlook


Table Of Contents

India and China OSS/BSS Market Analysis And Segment Forecasts To 2020
Table of Contents

Chapter 1 Executive Summary

1.1 OSS/BSS - Industry Summary and Critical Success Factors (CSFs)

Chapter 2 OSS/BSS Industry Analysis

2.1 Market Segmentation

2.2 Market Size and Growth Prospects

2.3 OSS/BSS Value Chain Analysis

2.4 OSS/BSS Market Dynamics

2.5 China Telecommunication Industry Statistics

2.6 Industry Analysis - Porter's

2.7 OSS/BSS - Company Market Share Analysis

2.8 OSS/BSS - PESTEL Analysis

Chapter 3 OSS/BSS Regional Outlook

3.1 North America

3.2 Europe

3.3 Asia Pacific

3.3.1 India

3.3.2 China

3.4 RoW

Chapter 4 OSS/BSS Competitive landscape

4.1 Accenture plc

4.1.1 Company Overview

4.1.2 Financial Performance

4.1.3 Product Benchmarking

4.1.4 Strategic Initiatives

4.2 Alcatel-Lucent

4.2.1 Company Overview

4.2.2 Financial Performance

4.2.3 Product Benchmarking

4.2.4 Strategic Initiatives

4.3 Amdocs

4.3.1 Company Overview

4.3.2 Financial Performance

4.3.3 Product Benchmarking

4.3.4 Strategic Initiatives

4.4 Asiainfo-Linkage, Inc.

4.4.1 Company Overview

4.4.2 Financial Performance

4.4.3 Product Benchmarking

4.4.4 Strategic Initiatives

4.5 Capgemini SA

4.5.1 Company Overview

4.5.2 Financial Performance

4.5.3 Product Benchmarking

4.5.4 Strategic Initiatives

4.6 Comverse, Inc.

4.6.1 Company Overview

4.6.2 Financial Performance

4.6.3 Product Benchmarking

4.6.4 Strategic Initiatives

4.7 CSG International

4.7.1 Company Overview

4.7.2 Financial Performance

4.7.3 Product Benchmarking

4.7.4 Strategic Initiatives

4.8 Hewlett Packard

4.8.1 Company Overview

4.8.2 Financial Performance

4.8.3 Product Benchmarking

4.8.4 Strategic Initiatives

4.9 Huawei Technologies

4.9.1 Company Overview

4.9.2 Financial Performance

4.9.3 Product Benchmarking

4.9.4 Strategic Initiatives

4.10 IBM Corporation

4.10.1 Company Overview

4.10.2 Financial Performance

4.10.3 Product Benchmarking

4.10.4 Strategic Initiatives

4.11 Infosys

4.11.1 Company Overview

4.11.2 Financial Performance

4.11.3 Product Benchmarking

4.11.4 Strategic Initiatives

4.12 NEC Corporation

4.12.1 Company Overview

4.12.2 Financial Performance

4.12.3 Product Benchmarking

4.12.4 Strategic Initiatives

4.13 Nokia Solutions and Networks

4.13.1 Company Overview

4.13.2 Financial Performance

4.13.3 Product Benchmarking

4.13.4 Strategic Initiatives

4.14 Oracle Corporation

4.14.1 Company Overview

4.14.2 Financial Performance

4.14.3 Product Benchmarking

4.14.4 Strategic Initiatives

4.15 Redknee Solutions Inc.

4.15.1 Company Overview

4.15.2 Financial Performance

4.15.3 Product Benchmarking

4.15.4 Strategic Initiatives

4.16 Tata Consultancy Services

4.16.1 Company Overview

4.16.2 Financial Performance

4.16.3 Product Benchmarking

4.16.4 Strategic Initiatives

4.17 Tech Mahindra

4.17.1 Company Overview

4.17.2 Financial Performance

4.17.3 Product Benchmarking

4.17.4 Strategic Initiatives

4.18 Telefonaktiebolaget LM Ericsson

4.18.1 Company Overview

4.18.2 Financial Performance

4.18.3 Product Benchmarking

4.18.4 Strategic Initiatives

Chapter 5 Methodology and Scope

5.1 Research Methodology

5.2 Research Scope and Assumption

5.3 List of Data Sources

List of Tables

Global OSS/BSS Market (Revenue), 2012 - 2020
Global OSS/BSS market revenue by region, 2012 - 2020 (USD Billion)
North America OSS/BSS market, Revenue, 2012 - 2020 (USD Billion)
Europe OSS/BSS market, Revenue, 2012 - 2020 (USD Billion)
Asia Pacific OSS/BSS market revenue, 2012 - 2020 (USD Billion)
India OSS/BSS market, Revenue, 2012 - 2020 (USD Billion)
China OSS/BSS market, Revenue, 2012 - 2020 (USD Billion)
RoW OSS/BSS market, Revenue, 2012 - 2020 (USD Billion)

List of Figures

OSS/BSS - Industry Summary and Critical Success Factors (CSFs)
OSS/BSS Market Segmentation
OSS/BSS Value Chain Analysis
OSS/BSS Market Dynamics
China Telecommunication Industry Statistics
Industry Analysis - Porter's
OSS/BSS Company Market Share Analysis, 2012
OSS/BSS PESTEL Analysis, 2012
OSS/BSS revenue share by region, 2012 and 2020
North America OSS/BSS revenue, 2012 - 2020
Europe OSS/BSS revenue, 2012 - 2020
Asia Pacific OSS/BSS revenue, 2012 - 2020
India OSS/BSS revenue, 2012 - 2020
China OSS/BSS revenue, 2012 - 2020
RoW OSS/BSS revenue, 2012 - 2020
OSS/BSS Market - Competitive landscape
Research methodology
Research scope and assumptions

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