1. Market Research
  2. > Financial Services
  3. > Banking Market Trends
  4. > HSBC UK: Retail Banking Competitor Profile

HSBC UK: Retail Banking Competitor Profile

  • August 2014
  • -
  • Verdict Financial
  • -
  • 29 pages

Summary
This profile benchmarks HSBC's customer satisfaction, customer trust, and customer perception ratings in terms of innovation and digital offerings against its rivals and the industry as a whole. It looks at the bank's penetration in key product areas, cross-holding rates, and marketing. It also analyzes the bank's key financials.


Synopsis
- Gain an insight into customer perceptions of HSBC on issues of account satisfaction, trust, and innovation.
- Discover HSBC's market share in key product areas.
- Learn how HSBC compares against rivals and the industry on key metrics.

Reasons To Buy
- What do HSBC customers think about the bank?
- How does HSBC compare against its competitors on key metrics?
- What is HSBC's marketing strategy?

Key Highlights
HSBC UK customers are less satisfied with their personal current account compared to the national average. Customer service and digital banking services are areas of key concern.

HSBC UK customers do not see it as a particularly innovative or forward-looking bank. Compared to the national average and against its main competition, HSBC is also seen to be slow at embracing new technologies. This is perhaps a result of issues such as the length of time it took HSBC to launch a mobile banking app.

Despite having a big presence on the UK high street, HSBC does not come close to being the largest provider in any of the key banking product areas. For example, it is only the sixth largest current account provider.

Table Of Contents

HSBC UK: Retail Banking Competitor Profile

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Ahmad

+1 718 618 4302

Purchase Reports From Reputable Market Research Publishers
China Banking IT Solutions Market Shares, 2015: Market Maintains Stable Growth

China Banking IT Solutions Market Shares, 2015: Market Maintains Stable Growth

  • $ 7500
  • Industry report
  • October 2016
  • by IDC

"China's banking industry is facing three major challenges -- economic slowdown, interest rate liberalization reform, and internet finance, accompanied by dramatic changes in the banking business environment," ...

Blockchain Technology Market by Provider, Application, Organization Size, Vertical, and Region - Global Forecast to 2021

Blockchain Technology Market by Provider, Application, Organization Size, Vertical, and Region - Global Forecast to 2021

  • $ 5650
  • Industry report
  • October 2016
  • by MarketsandMarkets

“Need for transparency and immutability is driving the growth of the blockchain technology market” MarketsandMarkets estimates the global blockchain technology market to grow from USD 210.2 million ...

China Banking Industry IT Solutions Forecast, 2016-2020

China Banking Industry IT Solutions Forecast, 2016-2020

  • $ 5500
  • Industry report
  • September 2016
  • by IDC

"China's banking industry is facing three major challenges -- economic slowdown, interest rate liberalization reform, and internet finance, accompanied by dramatic changes in the banking business environment. ...

Uk Wealth Report 2016

September 2016 $ 4995

ref:plp2014

Reportlinker.com © Copyright 2016. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.