1. Market Research
  2. > Financial Services
  3. > Banking Market Trends
  4. > HSBC UK: Retail Banking Competitor Profile

HSBC UK: Retail Banking Competitor Profile

  • August 2014
  • -
  • GlobalData
  • -
  • 29 pages

Summary
This profile benchmarks HSBC's customer satisfaction, customer trust, and customer perception ratings in terms of innovation and digital offerings against its rivals and the industry as a whole. It looks at the bank's penetration in key product areas, cross-holding rates, and marketing. It also analyzes the bank's key financials.


Synopsis
- Gain an insight into customer perceptions of HSBC on issues of account satisfaction, trust, and innovation.
- Discover HSBC's market share in key product areas.
- Learn how HSBC compares against rivals and the industry on key metrics.

Reasons To Buy
- What do HSBC customers think about the bank?
- How does HSBC compare against its competitors on key metrics?
- What is HSBC's marketing strategy?

Key Highlights
HSBC UK customers are less satisfied with their personal current account compared to the national average. Customer service and digital banking services are areas of key concern.

HSBC UK customers do not see it as a particularly innovative or forward-looking bank. Compared to the national average and against its main competition, HSBC is also seen to be slow at embracing new technologies. This is perhaps a result of issues such as the length of time it took HSBC to launch a mobile banking app.

Despite having a big presence on the UK high street, HSBC does not come close to being the largest provider in any of the key banking product areas. For example, it is only the sixth largest current account provider.

Table Of Contents

HSBC UK: Retail Banking Competitor Profile

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Ahmad

+1 718 618 4302

Purchase Reports From Reputable Market Research Publishers
Blockchain Technology Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 - 2024

Blockchain Technology Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 - 2024

  • $ 5795
  • Industry report
  • January 2017
  • by Transparency Market Research

Global Blockchain Technology Market: Overview Blockchain technology offers a secure, fast, and cheaper medium of carrying out online transaction and online transfer of information without the need of third ...

Top 10 Telecom Technologies - Forecast to 2021

Top 10 Telecom Technologies - Forecast to 2021

  • $ 5650
  • Industry report
  • February 2017
  • by MarketsandMarkets

“Reduction in queuing & transaction time and increased convenience in making low value payments are driving the contactless payment market” The contactless payment market is estimated to grow from ...

Online Lending Market Landscape 2016 - Trends, Business Models & Investments in Online Lending Platforms

Online Lending Market Landscape 2016 - Trends, Business Models & Investments in Online Lending Platforms

  • $ 5500
  • Industry report
  • October 2016
  • by Meidata Market Research

The report is based on comprehensive analysis of the main drivers for the growth of the global online lending marketplace through recent years, including P2P lending, crowdfunding & micro-lending services. ...

Malaysia Wealth Report 2016

October 2016 $ 4995

Russia Wealth Report 2016

November 2016 $ 4995

China Wealth Report 2016

November 2016 $ 4995

Download Unlimited Documents from Trusted Public Sources

Banking Industry in the US - Forecast

  • February 2017
    5 pages
  • Banking  

  • United States  

    United Kingdom  

View report >

Banking Supply in the US - Forecast

  • February 2017
    2 pages
  • Banking  

  • United States  

    North America  

View report >

Mortgage Statistics

2 days ago

ref:plp2014

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.