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The rise in adoption of digitization, automation, analytics, and mobility, which are supported by integrated BPaaS platforms, is one of the major drivers for the growth of the Business Process as a Service (BPaaS) market
The BPaaS market size is estimated to grow from USD 1.62 billion in 2015 to USD 4.71 billion by 2020, at an estimated CAGR of 23.7% from 2015 to 2020. The growth in the Business Process as a Service (BPaaS) market is driven by factors, such as rise in adoption of cloud-based BPaaS technology and digitization, automation, analytics and mobility techniques which is supported by integrated BPaaS platforms.

Human Resources Business Process as a Service (BPaaS) expected to be the largest segment during the forecast period
Globalization of markets has led to changing business needs, thus increasing the complexities of various business processes. Business Process as a Service (BPaaS) is aimed at automating business processes in order to create a virtualized workplace and offer easy access to information technology resources. BPaaS solutions support organizations across various verticals to effectively create a network among employees, partners, distributors, and suppliers, among others in the business ecosphere and deliver high value process outcomes.

Human resource (HR) services are adopted across different industry verticals. The increasing adoption of HR utilities is to reduce costs, maximize operational efficiency, and focus on strategic initiatives. HR functions in any organization include recruitment and resourcing, workforce administration, compensation & benefits, performance & learning, and payroll of employees. HR BPaaS processes bring rapid transformation in HR related work activities with the goal of minimizing manual workload, providing better service, and drastically reducing costs.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key individuals, C-level (60%), Director level (25%), and other executives (15%) in the Tier 1 (55%), Tier 2 (20%), and Tier 3 (25%) companies operational in the BPaaS market. The primary interviews were conducted worldwide covering regions of North America (20%), Europe (15%), APAC (10%), and RoW (30%).

The current trend in the BPaaS market is the increasing acceptance of technologies such as cloud computing, business analytics, social media platforms, and process automation software. These technologies contribute to cost reduction and efficient operations by restructuring the systems background, thereby regulating the technological environment on a unified, centralized platform. With this, new business process services are evolving, which will further integrate work with collaboration and automation via technology enablers and automation platforms. Some of the next generation technologies such as cloud, social tools, and analytics are effectively applied on business data to describe, predict, and improve business performance. The key BPaaS vendors and service providers profiled in the report are as follows:

1. Accenture (U.S.)
2. Cognizant Technologies (U.S.)
3. Capgemini (Germany)
4. CSC (U.S.)
5. Fujitsu Limited (Japan)
6. Genpact (U.S.)
7. IBM (U.S.)
8. Oracle (U.S.)
9. SAP (Germany)
10. Wipro (India)

The report will help the market leaders/new entrants in this market in the following ways:
1. This report segments the Business Process as a Service (BPaaS) market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the subsegments across the different solutions, verticals, service consumers, deployments, and regions.
2. The report helps stakeholders to understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to better understand the competitor and gain more insights to better their position in the business. The competitive landscape section includes competitor ecosystem, newproduct develpoments, partnerships, and mergers & acquisitions.

Table Of Contents

Business Process as a Service Market by Processes, By Solutions, by Service Consumers, by Deployment Models, by Verticals and by Region - Global Forecasts to 2020
TABLE OF CONTENTS

1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 MARKET SCOPE 13
1.3.1 MARKETS COVERED 14
1.3.2 YEAR CONSIDERED FOR THE STUDY 14
1.4 CURRENCY 15
1.5 LIMITATIONS 15
1.6 STAKEHOLDERS 15
2 RESEARCH METHODOLOGY 16
2.1 RESEARCH DATA 16
2.1.1 SECONDARY DATA 17
2.1.1.1 Key data from secondary sources 17
2.1.2 PRIMARY DATA 18
2.1.2.1 Key data from primary sources 18
2.1.2.2 Key industry insights 19
2.2 MARKET SIZE ESTIMATION 19
2.2.1 BOTTOM-UP APPROACH 20
2.2.2 TOP-DOWN APPROACH 21
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 22
2.4 ASSUMPTIONS 23
3 EXECUTIVE SUMMARY 24
4 PREMIUM INSIGHTS 28
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE BPAAS MARKET 28
4.2 HUMAN RESOURCE PROCESS MARKET, BY REGION 28
4.3 GLOBAL BPAAS MARKET 29
4.4 BPAAS MARKET POTENTIAL 29
4.5 PLATFORM SOLUTION MARKET, BY REGION 30
4.6 LIFECYCLE ANALYSIS, BY REGION (2015) 30
5 MARKET OVERVIEW 31
5.1 INTRODUCTION 32
5.2 EVOLUTION 32
5.3 MARKET SEGMENTATION 33
5.3.1 BY PROCESS 33
5.3.2 BY SOLUTION 33
5.3.3 BY SERVICE CONSUMER 34
5.3.4 BY DEPLOYMENT MODEL 34
5.3.5 BY VERTICAL 34
5.3.6 BY REGION 35
5.4 MARKET DYNAMICS 36
5.4.1 DRIVERS 36
5.4.1.1 Development of automated and software driven outsourcing 36
5.4.1.2 Need for cost-effective business process 37
5.4.1.3 Increase in need of bpaas solutions 37
5.4.2 RESTRAINTS 38
5.4.2.1 Rising concerns over data security 38
5.4.3 OPPORTUNITIES 39
5.4.3.1 Multi-process focus 39
5.4.4 CHALLENGES 39
5.4.4.1 Selection of application and lack of integration 39
5.4.4.2 Outages and third party dependence 39
6 INDUSTRY TRENDS 41
6.1 INTRODUCTION 41
6.2 VALUE CHAIN ANALYSIS 41
6.3 PORTER'S FIVE FORCES ANALYSIS 42
6.3.1 THREAT OF NEW ENTRANTS 43
6.3.2 THREAT OF SUBSTITUTES 43
6.3.3 BARGAINING POWER OF SUPPLIERS 43
6.3.4 BARGAINING POWER OF BUYERS 44
6.3.5 INTENSITY OF COMPETITIVE RIVALRY 44
7 BPAAS MARKET ANALYSIS, BY PROCESS 45
7.1 INTRODUCTION 46
7.2 HUMAN RESOURCE 47
7.3 FINANCE and ACCOUNTING 48
7.4 MARKETING 50
7.5 OPERATIONS 51
7.6 SALES 52
7.7 OTHERS 54
8 BPAAS MARKET ANALYSIS, BY SOLUTION 56
8.1 INTRODUCTION 57
8.2 PLATFORM SOLUTION 58
8.3 SERVICES SOLUTION 59

9 BPAAS MARKET ANALYSIS, BY DEPLOYMENT MODEL 60
9.1 INTRODUCTION 61
9.2 HOSTED DEPLOYMENT MODEL 62
9.3 ON-PREMISE DEPLOYMENT MODEL 63
10 BPAAS MARKET ANALYSIS, BY SERVICE CONSUMER 65
10.1 INTRODUCTION 66
10.2 ENTERPRISES SERVICE CONSUMERS 67
10.3 SMBS SERVICE CONSUMERS 68
11 BPAAS MARKET ANALYSIS, BY VERTICAL 69
11.1 INTRODUCTION 70
11.2 BANKING, FINANCIAL SERVICE and INSURANCE (BFSI) 72
11.3 COMMUNICATION TECHNOLOGY 73
11.4 SUPPLY CHAIN and MANUFACTURING 74
11.5 CONSUMER GOODS and RETAIL 75
11.6 HEALTHCARE 76
11.7 GOVERNMENT 77
11.8 OTHERS 78
12 GEOGRAPHIC ANALYSIS 79
12.1 INTRODUCTION 80
12.2 NORTH AMERICA 82
12.3 EUROPE 84
12.4 ASIA-PACIFIC 85
12.5 MIDDLE EAST and AFRICA 86
12.6 LATIN AMERICA 87
13 COMPETITIVE LANDSCAPE 89
13.1 OVERVIEW 89
13.2 COMPETITIVE SITUATION AND TRENDS 90
13.2.1 ACQUISITIONS 91
13.2.2 PARTNERSHIPS, JOINT VENTURES and STRATEGIC ALLIANCES 93
13.2.3 AGREEMENTS and CONTRACTS 94
13.2.4 VENTURE CAPITAL 94
14 COMPANY PROFILES 95
14.1 INTRODUCTION 95
(Business Overview, Products and Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
14.2 ACCENTURE 96
14.3 COGNIZANT TECHNOLOGIES 99
14.4 CAPGEMINI 101
14.5 CSC 104
14.6 FUJITSU LIMITED 107
14.7 GENPACT 110
14.8 IBM 113
14.9 ORACLE 116
14.10 SAP 119
14.11 WIPRO 122
*Details on Business Overview, Products and Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
15 APPENDIX 125
15.1 DISCUSSION GUIDE 125
15.2 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 129
15.3 AVAILABLE CUSTOMIZATIONS 130
15.4 RELATED REPORTS 131


LIST OF TABLES

TABLE 1 GLOBAL BPAAS MARKET SIZE AND GROWTH RATE,
2013-2020 (USD BILLION, Y-O-Y %) 25
TABLE 2 BPAAS MARKET: DRIVERS SUMMARY 37
TABLE 3 GLOBAL BPAAS MARKET: RESTRAINTS SUMMARY 38
TABLE 4 GLOBAL BPAAS MARKET: OPPORTUNITIES SUMMARY 39
TABLE 5 GLOBAL BPAAS MARKET: CHALLENGES SUMMARY 40
TABLE 6 GLOBAL BPAAS MARKET, BY PROCESS (USD MILLION) 46
TABLE 7 HUMAN RESOURCE: BPAAS MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 47
TABLE 8 HUMAN RESOURCE: BPAAS MARKET SIZE, BY VERTICAL,
2013-2020 (USD MILLION) 47
TABLE 9 HUMAN RESOURCE: BPAAS MARKET SIZE, BY REGION, 2013-2020(USD MILLION) 48
TABLE 10 FINANCE and ACCOUNTING: BPAAS MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 48
TABLE 11 FINANCE and ACCOUNTING: BPAAS MARKET SIZE, BY VERTICAL,
2013-2020 (USD MILLION) 49
TABLE 12 FINANCE and ACCOUNTING: BPAAS MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 49
TABLE 13 MARKETING: BPAAS MARKET SIZE, BY SOLUTION , 2013-2020 (USD MILLION) 50
TABLE 14 MARKETING: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 50
TABLE 15 MARKETING: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 51
TABLE 16 OPERATIONS: BPAAS MARKET SIZE, BY SOLUTION , 2013-2020 (USD MILLION) 51
TABLE 17 OPERATIONS: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 52
TABLE 18 OPERATIONS: BPAAS MARKET SIZE, BY REGION, 2013-2020(USD MILLION) 52
TABLE 19 SALES: BPAAS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 53
TABLE 20 SALES: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 53
TABLE 21 SALES: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 53
TABLE 22 OTHERS: BPAAS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 54
TABLE 23 OTHERS: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 54
TABLE 24 OTHERS: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 55
TABLE 25 BPAAS MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 57
TABLE 26 PLATFORMS: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 58
TABLE 27 PLATFORMS: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 58
TABLE 28 SERVICES: BPAAS MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 59
TABLE 29 SERVICES: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 59
TABLE 30 BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION) 61
TABLE 31 HOSTED DEPLOYMENT MODEL: BPAAS MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 62
TABLE 32 HOSTED DEPLOYMENT MODEL: BPAAS MARKET SIZE, BY PROCESS,
2013-2020 (USD MILLION) 62
TABLE 33 ON-PREMISE DEPLOYMENT MODEL: BPAAS MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 63
TABLE 34 ON-PREMISE DEPLOYMENT MODEL: BPAAS MARKET SIZE, BY PROCESS,
2013-2020 (USD MILLION) 64
TABLE 35 BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION) 66
TABLE 36 ENTERPRISES SERVICE CONSUMER: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION) 67
TABLE 37 ENTERPRISES SERVICE CONSUMER: BPAAS MARKET SIZE, BY PROCESS,
2013-2020 (USD MILLION) 67
TABLE 38 SMBS SERVICE CONSUMER: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION) 68
TABLE 39 SMBS SERVICE CONSUMER: BPAAS MARKET SIZE, BY PROCESS,
2013-2020 (USD MILLION) 68
TABLE 40 BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 71
TABLE 41 BFSI: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION) 72
TABLE 42 BFSI: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION) 72
TABLE 43 COMMUNICATION TECHNOLOGY: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION) 73
TABLE 44 COMMUNICATION TECHNOLOGY: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION) 73
TABLE 45 SUPPLY CHAIN and MANUFACTURING: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION) 74
TABLE 46 SUPPLY CHAIN and MANUFACTURING: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION) 74
TABLE 47 CONSUMER GOODS and RETAIL: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL, 2013-2020 (USD MILLION) 75
TABLE 48 CONSUMER GOODS and RETAIL: BPAAS MARKET SIZE, BY SERVICE CONSUMER, 2013-2020 (USD MILLION) 75
TABLE 49 HEALTHCARE: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL,
2013-2020 (USD MILLION) 76
TABLE 50 HEALTHCARE: BPAAS MARKET SIZE, BY SERVICE CONSUMER,
2013-2020(USD MILLION) 76
TABLE 51 GOVERNMENT: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL,
2013-2020 (USD MILLION) 77
TABLE 52 GOVERNMENT: BPAAS MARKET SIZE, BY SERVICE CONSUMER,
2013-2020(USD MILLION) 77
TABLE 53 OTHERS: BPAAS MARKET SIZE, BY DEPLOYMENT MODEL,
2013-2020(USD MILLION) 78
TABLE 54 OTHERS: BPAAS MARKET SIZE, BY SERVICE CONSUMER,
2013-2020(USD MILLION) 78
TABLE 55 BPAAS MARKET, BY REGION, 2013-2020 (USD MILLION) 80
TABLE 56 NORTH AMERICA: BPAAS MARKET, BY PROCESS, 2013-2020 (USD MILLION) 83
TABLE 57 NORTH AMERICA: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 83
TABLE 58 EUROPE: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION) 84
TABLE 59 EUROPE: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 84
TABLE 60 APAC: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION) 85
TABLE 61 MIDDLE EAST and AFRICA: BPAAS MARKET SIZE, BY PROCESS,
2013-2020 (USD MILLION) 86
TABLE 62 MIDDLE EAST and AFRICA: BPAAS MARKET SIZE, BY VERTICAL,
2013-2020 (USD MILLION) 86
TABLE 63 LATIN AMERICA: BPAAS MARKET SIZE, BY PROCESS, 2013-2020 (USD MILLION) 88
TABLE 64 LATIN AMERICA: BPAAS MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 88
TABLE 65 ACQUISITIONS, 2011-2015 91
TABLE 66 PARTNERSHIPS, JOINT VENTURES, AND STRATEGIC ALLIANCES, 2011-2015 93
TABLE 67 AGREEMENT and CONTRACTS, 2011-2015 94
TABLE 68 VENTURE CAPITAL FUNDING ANALYSIS, 2012-2015 94


LIST OF FIGURES

FIGURE 1 RESEARCH DESIGN 16
FIGURE 2 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM UP APPROACH 20
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 21
FIGURE 4 MARKET BREAKDOWN DATA TRIANGULATION APPROACH 22
FIGURE 5 BPAAS MARKET, PROCESS SNAPSHOT (2015 VS. 2020): SALES PROCESS SEGMENT IS EXPECTED TO REGISTER THE HIGHEST CAGR 25
FIGURE 6 BPAAS MARKET, SOLUTION SNAPSHOT (2015 VS 2020): PLATFORM SOLUTION IS ESTIMATED TO ACCOUNT FOR THE HIGHEST REVENUE DURING THE FORECAST PERIOD 25
FIGURE 7 BPAAS MARKET, DEPLOYMENT MODEL SNAPSHOT (2015-2020): HOSTED OR CLOUD DELIVERY MODEL SEGMENT IS ESTIMATED TO ACCOUNT FOR HIGHEST REVENUE DURING THE FORECAST PERIOD 26
FIGURE 8 BPAAS MARKET, SERVICE CONSUMER SNAPSHOT (2015-2020): ENTERPRISES SEGMENT IS ESTIMATED TO ACCOUNT FOR THE HIGHEST REVENUE DURING THE FORECAST PERIOD 26
FIGURE 9 BPAAS MARKET, VERTICAL SNAPSHOT (2015-2020): SUPPLY CHAIN and MANUFACTURING SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR IN THE NEXT FIVE YEARS 27
FIGURE 10 GLOBAL BPAAS MARKET SHARE, 2015 - NORTH AMERICA IS EXPECTED TO HOLD THE LARGEST MARKET SHARE IN 2015 27
FIGURE 11 INCREASING DEMAND AMONG ORGANIZATIONS FOR INTEGRATED BPAAS SUITE WOULD DRIVE THE MARKET 28
FIGURE 12 NORTH AMERICA IS EXPECTED TO DOMAINATE THE HUMAN RESOURCE PROCESS MARKET DURING THE FORECAST PERIOD 28
FIGURE 13 FINANCE and ACCOUNTING IS THE MOST DOMINANT SEGMENT IN THE BPAAS MARKET, BY PROCESS 29
FIGURE 14 LATIN AMERICA IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 29
FIGURE 15 LATIN AMERICA IS EXPECTED TO BE THE FASTEST GROWING REGION IN THE PLATFORM SOLUTION MARKET DURING THE FORECAST PERIOD 30
FIGURE 16 REGIONAL LIFECYCLE - THE BPAAS MARKET IN ASIA-PACIFIC IS EXPECTED TO GROW A HIGHER CAGR DURING THE FORECAST PERIOD 30
FIGURE 17 EVOLUTION: BPAAS MARKET 32
FIGURE 18 BPAAS MARKET SEGMENTATION: BY PROCESS 33
FIGURE 19 BPAAS MARKET SEGMENTATION: BY SOLUTION 33
FIGURE 20 BPAAS MARKET SEGMENTATION: BY SERVICE CONSUMER 34
FIGURE 21 BPAAS MARKET SEGMENTATION: BY DEPLOYMENT MODEL 34
FIGURE 22 BPAAS MARKET SEGMENTATION: BY VERTICAL 34
FIGURE 23 BPAAS MARKET SEGMENTATION: BY REGION 35
FIGURE 24 GLOBAL BPAAS MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 36
FIGURE 25 TOP 5 SECTORS WITH INCIDENTS OF DATA BREACH, 2015 38
FIGURE 26 VALUE CHAIN ANALYSIS 41
FIGURE 27 GLOBAL BPAAS MARKET: PORTER'S FIVE FORCES ANALYSIS 42
FIGURE 28 THE HUMAN RESOURCE SEGMENT IS EXPECTED TO LEAD THE BPAAS MARKET, BY PROCESS 46
FIGURE 29 THE SERVICES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 57
FIGURE 30 HOSTED DEPLOYMENT MODEL IS EXPECTED TO DOMINATE THE MARKET DURING THE FORECAST PERIOD 61
FIGURE 31 ENTERPRISE SERVICE CONSUMER SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 66
FIGURE 32 BPAAS MARKET, BY VERTICAL 70
FIGURE 33 BFSI, COMMUNICATION and TECHNOLOGY, AND SUPPLY CHAIN and MANUFACTURING WOULD BE THE TOP THREE VERTICALS DURING THE FORECAST PERIOD 71
FIGURE 34 LATIN AMERICA IS EXPECTED TO BE THE FASTEST-GROWING REGION IN THE BPAAS MARKET 80
FIGURE 35 GEOGRAPHIC SNAPSHOT (2015-2020): ASIA-PACIFIC WOULD BE AN ATTRACTIVE DESTINATION FOR THE BPAAS MARKET 81
FIGURE 36 NORTH AMERICA MARKET SNAPSHOT 82
FIGURE 37 LATIN AMERICA MARKET SNAPSHOT 87
FIGURE 38 COMPANIES ADOPTED ACQUISITIONS AS THE KEY GROWTH STRATEGY OVER THE LAST FOUR YEARS 89
FIGURE 39 MARKET EVALUATION FRAMEWORK 90
FIGURE 40 BATTLE FOR MARKET SHARE: ACQUISITIONS, AGREEMENTS and CONTRACTS ARE THE KEY STRATEGIES 90
FIGURE 41 GEOGRAPHIC REVENUE MIX OF TOP 5 MARKET PLAYERS 95
FIGURE 42 ACCENTURE: COMPANY SNAPSHOT 96
FIGURE 43 ACCENTURE: SWOT ANALYSIS 98
FIGURE 44 COGNIZANT TECHNOLOGIES: COMPANY SNAPSHOT 99
FIGURE 45 COGNIZANT TECHNOLOGIES: SWOT ANALYSIS 100
FIGURE 46 CAPGEMINI: COMPANY SNAPSHOT 101
FIGURE 47 CAPGEMINI: SWOT ANALYSIS 103
FIGURE 48 CSC: COMPANY SNAPSHOT 104
FIGURE 49 CSC: SWOT ANALYSIS 106
FIGURE 50 FUJITSU LIMITED: COMPANY SNAPSHOT 107
FIGURE 51 FUJITSU LIMITED:SWOT ANALYSIS 109
FIGURE 52 GENPACT: COMPANY SNAPSHOT 110
FIGURE 53 GENPACT: SWOT ANALYSIS 112
FIGURE 54 IBM: COMPANY SNAPSHOT 113
FIGURE 55 IBM: SWOT ANALYSIS 115
FIGURE 56 ORACLE: COMPANY SNAPSHOT 116
FIGURE 57 ORACLE: SWOT ANALYSIS 118
FIGURE 58 SAP: COMPANY SNAPSHOT 119
FIGURE 59 SAP: SWOT ANALYSIS 121
FIGURE 60 WIPRO: COMPANY SNAPSHOT 122
FIGURE 61 WIPRO: SWOT ANALYSIS 124

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