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“Faster deployment, scalability of cloud technology, cloud compliance requirement, and need to manage disaster recovery is expected to drive the overall market” The cloud-based contact center market ...
This IDC study examines the worldwide contact center applications market for 2013-2015. Revenue and market share of the leading vendors are provided for 2015."One can argue that the contact center leads ...
According to Stratistics MRC, the Global Cloud Based Contact Center Market is accounted for $4.9 billion in 2015 and expected to grow at a CAGR of 22.9% to reach $24.6 billion by 2022. Factors such as ...