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Croatia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

  • November 2016
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 58 pages

Croatia’s incumbent invests HRK 2 billion in fibre and pushes for G.fast
The Croatian telecoms market has been shaped by the country having joined the European Union in 2013, a process which resulted in market liberalisation and the creation of a regulatory environment conducive to competition. Alternative operators have entered the market and launched competing services in all market segments. Investment in network infrastructure is ongoing, while trials of G.fast technology promise to provide a wider footprint of gigabit services in coming years.

The mobile market has one of the highest penetration rates in the Balkans region. Three network operators dominate, though there is also room for a small number of MVNOs. Operators have focused on developing revenue from mobile data services, and to this end considerable investment is ongoing in upgraded network infrastructure, despite the poor economic climate which has held back customer spend.

Internet penetration in Croatia is also one of the highest in the Balkans region. There is effective competition between the fixed-line DSL and cable access platforms, while there is also a vibrant market for fibre deployments, though still predominantly in urban areas. ISPs have focused on increasing the capabilities of broadband infrastructure and so generate additional revenue through sales of bundled packages and videostreaming services. Digital Terrestrial TV progressed well, with the country among the first in Europe to complete the switch from analogue to digital broadcasting. The migration to the DVB-T2 standard, expected to be complete by 2020, will provide addition spectrum for mobile broadband use.

This report provides an overview of Croatia’s fixed-line market, covering regulatory developments, fixed-line infrastructure used to offer services, financial and performance data on significant fixed-line operators as well as the wholesale and IT markets. The report also provides updated analyses on the developing broadband and digital media markets, including a variety of statistics and subscriber forecasts to 2021. In addition, the report assesses the mobile market, including a variety of financial and performance statistics on service providers. It reviews network developments and deployed technologies, and examines a range of mobile services including m-commerce and mobile TV.

Key developments:

Regulator sets out amended wholesale access tariffs for 2017;
T-HT takes over management of Optima Telekom, applies to extend management oversight to 2021;
T-HT to invest HRK2 billion on fibre infrastructure;
VIPnet acquires three regional cablecos;
Regulator sets new fixed and mobile termination rates to 2019;
T-HT trials LTE-Advanced Pro technology to deliver data at up to 500Mb;
Regulator allocates remaining 800MHz spectrum;
T-HT trials G.fast technology;
VIPnet planning to introduce DOCSIS3.1-based services;
Optima Telekom announces plans to merge with H1 Telekom;
T-HT launches Stream On videostreaming service;
DVB-T2 to be deployed by 2020;
Report update includes the regulator’s market data to June 2016, telcos’ operating and financial data to Q3 2016, recent market developments.


Companies mentioned in this report:

T-Hrvatski Telekom (T-HT), Optima Telekom, Metronet, VIPnet, Tele2 Croatia, B.net, VIPNet, Digi TV, SBB, H1 Telekom.

Table Of Contents

Croatia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses
1. Key statistics
1.1 Country overview
2. Telecommunications market
2.1 Historical overview
2.2 Market analysis
3. Regulatory environment
3.1 Historical overview
3.2 EU regulatory framework
3.3 Revised NFR
3.4 Regulatory authority
3.5 Telecom sector liberalisation
3.6 Privatisation
3.7 Interconnect
3.8 Access
3.9 Number Portability (NP)
3.10 Carrier PreSelection (CPS)
4. Fixed network operators
4.1 T-Hrvatski Telekom (T-HT)
4.2 VIPnet
4.3 Optima Telekom
4.4 Metronet
5. Telecommunications infrastructure
5.1 Overview of the national telecom network
5.2 International infrastructure
5.3 Cloud computing
5.4 Wholesale
6. Broadband market
6.1 Introduction and statistical overview
6.1.1 Market analysis
6.1.2 Broadband statistics
6.1.3 Forecasts broadband subscribers 2016; 2018; 2021
6.2 Hybrid Fibre Coax (HFC) networks
6.3 Digital Subscriber Line (DSL) networks
6.3.1 VDSL
6.3.2 G.fast
6.4 Fibre-to-the-Premises (FttP) networks
6.5 Other fixed broadband services
6.5.1 Wi-Fi
6.5.2 WiMAX
7. Digital media
7.1 introduction
7.2 Regulatory issues
7.3 Videostreaming
7.4 Cable TV (CATV)
7.5 Satellite TV
7.6 Digital Terrestrial TV (DTTV)
8. Digital economy
8.1 Introduction
8.2 E-government
8.3 E-education
8.4 E-health
9. Mobile communications
9.1 Market analysis
9.2 Mobile statistics
9.2.1 General statistics
9.2.2 Mobile data
9.2.3 Mobile broadband
9.2.4 Regulatory issues
9.3 Mobile infrastructure
9.3.1 Digital networks
9.3.2 Other infrastructure developments
9.4 Major mobile operators
9.4.1 T-HT
9.4.2 VIPnet
9.4.3 Tele2 Croatia
9.4.4 Mobile Virtual Network Operators (MVNOs)
9.5 Mobile content and applications
9.5.1 Mobile TV
9.5.2 M-commerce
Table 1 Country statistics 2016 (e)
Table 2 Telephone network statistics 2016 (e)
Table 3 Internet user statistics 2016 (e)
Table 4 Fixed-line broadband subscriber statistics 2016 (e)
Table 5 Mobile statistics 2016 (e)
Table 6 National telecommunications authority
Table 7 Telecom services revenue by sector 2012 - 2016
Table 8 Telecom services revenue by sector, annual change 2013 - 2016
Table 9 Mobile and fixed-line network traffic 2010 - 2016
Table 10 Accumulated fixed number portings 2005 - 2016
Table 11 CPS lines 2008 - 2016
Table 12 T-Hrvatski Telekom financial data 2008 - 2016
Table 13 T-Hrvatski Telekom wholesale, IP, data revenue 2010 - 2015
Table 14 T-Hrvatski Telekom fixed and mobile revenue 2010 - 2015
Table 15 T-Hrvatski Telekom retail fixed lines by type 2005 - 2016
Table 16 T-HT voice ARPU 2004 - 2015
Table 17 VIPnet financial data 2004 - 2016
Table 18 VIPnet fixed-lines 2012 - 2015
Table 19 Optima Telekom financial data by sector 2010 - 2016
Table 20 Optima Telekom operational data 2010 - 2016
Table 21 Historic - Fixed lines in service and teledensity 2000 - 2009
Table 22 Fixed lines in service and teledensity 2010 - 2017
Table 23 International internet bandwidth 2001 - 2015
Table 24 Internet users and penetration rates 2000 - 2017
Table 25 Fixed broadband subscribers and penetration rate 2003 - 2017
Table 26 Total broadband penetration (mobile and fixed) 2013 - 2016
Table 27 Broadband data traffic by type 2012 - 2016
Table 28 Broadband data traffic growth by type 2013 - 2015
Table 29 Broadband market revenue (mobile and fixed) 2012 - 2016
Table 30 Forecast fixed broadband subscribers 2016; 2018; 2021
Table 31 Cable broadband subscribers 2010 - 2017
Table 32 DSL accesses by type 2010 - 2016
Table 33 T-HT retail DSL subscribers 2002 - 2016
Table 34 TV market share by platform 2011 - 2016
Table 35 Subscribers to bundled services by type 2012 - 2016
Table 36 TV market revenue 2012 - 2016
Table 37 T-HT MAXtv subscribers 2006 - 2016
Table 38 IPTV subscribers 2011 - 2016
Table 39 Cable TV subscribers 2003 - 2016
Table 40 Satellite TV subscribers 2011 - 2016
Table 41 DTTV subscribers 2011 - 2016
Table 42 Historic - Mobile subscribers and penetration rate 1997 - 2009
Table 43 Mobile subscribers and penetration rate 2010 - 2017
Table 44 Mobile market share of subscribers 2008 - 2016
Table 45 Mobile network traffic 2010 - 2016
Table 46 Mobile market revenue 2012 - 2016
Table 47 Total prepaid users 2002 - 2016
Table 48 T-HT mobile prepaid subscribers 2001 - 2016
Table 49 VIPnet prepaid subscribers 2004 - 2016
Table 50 Mobile data traffic 2014 - 2015
Table 51 Total SMS and MMS messages sent 2003 - 2016
Table 52 Mobile internet subscribers 2012 - 2016
Table 53 Dedicated mobile broadband subscribers 2007 - 2016
Table 54 Mobile broadband penetration (of active users) 2013 - 2016
Table 55 VIPnet mobile broadband subscribers 2008 - 2016
Table 56 Accumulated mobile ported numbers 2006 - 2016
Table 57 Annual mobile number portings 2006 - 2016
Table 58 T-HT mobile revenue () 2004 - 2016
Table 59 T-HT Group mobile revenue (HRK) 2012 - 2016
Table 60 T-HT mobile ARPU 2004 - 2016
Table 61 T-HT mobile customers 2007 - 2016
Table 62 VIPnet prepaid, postpaid and blended monthly ARPU 2004 - 2016
Table 63 VIPnet Minutes of Use (MOU) 2007 - 2016
Table 64 VIPnet subscribers 2007 - 2016
Table 65 Tele2 financial data 2007 - 2016
Table 66 Tele2 subscribers 2007 - 2016
Chart 1 Telecom services revenue by sector 2012 2016
Chart 2 Mobile and fixed-line network traffic 2010 2015
Chart 3 T-Hrvatski Telekom financial data 2008 - 2016
Chart 4 VIPnet financial data 2004 - 2016
Chart 5 Optima Telekom financial data by sector 2010 2016
Chart 6 Fixed lines in service and teledensity 2010 2017
Chart 7 Fixed broadband subscribers and penetration rate 2003 - 2017
Chart 8 Mobile subscribers and penetration rate 2005 - 2017
Chart 9 Mobile market share of subscribers 2008 - 2016
Chart 10 T-HT mobile prepaid subscribers 2001 - 2016
Chart 11 VIPnet prepaid subscribers 2004 - 2016
Chart 12 Dedicated mobile broadband subscribers 2007 - 2016
Chart 13 VIPnet prepaid, postpaid and blended monthly ARPU 2004 - 2016
Chart 14 Tele2 financial data 2007 - 2016
Exhibit 1 The EU regulatory framework for communications
Exhibit 2 Access and the local loop

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