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Colombia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

  • November 2015
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 74 pages

Colombia launches phase two of Digital Connections Project
Colombia’s telecom infrastructure is reasonably well developed in urban areas, where service availability is relatively high for Latin America, though facilities remain poor in smaller centres and rural areas. The government has endeavoured to address this with a number of public programs, and has facilitated the entry of operators to the mobile market in a bid to improve competition and extend the availability of mobile broadband services nationally.

The fastest growing sector is in mobile broadband based on LTE infrastructure, as well as fixed broadband in the cable and fibre markets. Fixed-line teledensity in Colombia is well below the Latin American average.

There are numerous providers operating municipally, regionally or nationally but the number of lines in service continues to fall steadily, with customers abandoning traditional phones in favour of mobile handsets. This trend is likely to continue into 2016 and 2017 as consumers take advantage of the improved data offerings from upgraded mobile networks and as upgraded broadband infrastructure delivers VoIP to a wider customer base.

Colombia’s broadband penetration is relatively high for the region, though growth in the sector has been hampered by poor fixed-line infrastructure in many departments. Government efforts to improve services in the more deprived areas have had considerable success, leading to far higher growth in the number of broadband subscriptions among the lower socio-economic groups in recent years.

DSL is the leading broadband technology, though cable broadband has grown at a faster rate and by mid-2015 the platform was on a par with DSL in terms of the number of connections. The resurgence of cable modem is largely due to the growing popularity of bundled services which upgraded cable infrastructure can support.

Colombia’s mobile penetration is also relatively high for the region. While market growth has slowed, it retains significant potential, particularly in the mobile broadband sector where penetration is still low. Recent investments in mobile infrastructure has resulted in dramatic growth in the number of LTE-based mobile broadband connections, while during 2015 the number of 3G-based connections began to fall for the first time.

This report provides an overview of Colombia’s telecom infrastructure and regulatory environment, together with profiles of the major fixed-line operators and a range of market statistics and analyses. It also covers trends in the mobile market, including key market statistics and an assessment of the strategies of major mobile operators as well as the main MVNOs. In addition the report reviews the broadband and pay TV markets, including by relevant statistics and forecasts to 2020.


Key developments:
Level 3 Communications to build 400Gb/s spur to the SAC cable;
Azteca completes 20,500 terrestrial cable connecting 80% of the country;
ETB acquires cable TV provider Ingelcom;
New rules from the Communication Regulation Commission prevent telcos signing exclusive use agreements on infrastructure in buildings;
América Móvil makes commercial use of its AMX-1 submarine cable;
Regulator launches phase two of its Digital Connections Project;
DirecTV launches a fixed and wireless internet via its LTE network;
COP1.2 trillion to be invested in National Fibre Optic Project;
ETB to cover one million premises with FttP by end-2018;
National Television Authority replaces CNTV for regulating and managing TV services;
Tigo Colombia signs up with Internet.org;
Report update includes the regulator’s market data updates to March 2015, telcos’ financial and operating data to Q3 2015, recent market developments.



Companies mentioned in this report:
Movistar/Telefónica, Claro (Telmex/Comcel), UNE-EPM, Emcali, Tigo, Avantel, Empresa de Telecomunicaciones de Santa Fe de Bogotá (ETB), Emcali, Telebucaramanga, Telefónica de Pereira, Edatel, UNE-EPM, Claro (Telmex), Movistar (previously Telefónica Telecom), ETB, BT Colombia, Calipso, Caucatel, Colomsat, Synapsis, Emcali, Telebucaramanga, Edatel, DirecTV, Global TV, Claro/Comcel, Movistar, Tigo, Avantel, DirecTV, UNE-EPM, Uff! Móvil, ETB, Metrotel, Emcali, Virgin Mobile, Móvil Éxito, Globalstar.

Table Of Contents

Colombia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses
1. Key statistics
1.1 Country overview
2. Telecommunications market
2.1 Historical overview
2.2 Market analysis
2.3 Closing the digital divide
3. Regulatory environment
3.1 Historical overview
3.2 Regulatory authorities
3.2.1 Communications Regulations Commission (CRC, previously CRT)
3.2.2 ANTV
3.3 Convergence Decree
3.4 The ICT Law of 2009
3.5 Privatisation
3.6 Telecom sector liberalisation
3.7 Universal Service Fund
3.8 Licensing
3.9 Foreign investment
3.10 Interconnect
3.11 Access
3.12 Number Portability (NP)
3.13 Multicarrier system/Carrier PreSelection (CPS)
3.14 Per-minute billing
3.15 Subsidies
3.16 Fines
4. Fixed network operators
4.1 Introduction
4.2 ETB
4.2.1 Privatisation and merger plans
4.3 Movistar (Telefónica Telecom/Colombia Telecom)
4.4 UNE-EPM Telecomunicaciones
4.4.1 Previous subsidiaries
4.4.2 Edatel
4.4.3 Telefónica de Pereira
4.5 Claro (Telmex Colombia/America Móvil)
4.6 Emcali
4.7 Telebucaramanga
5. Telecommunications infrastructure
5.1 Overview of the national telecom network
5.1.1 Fixed-line statistics
5.2 International infrastructure
5.2.1 Submarine cable networks
5.2.2 Satellite networks
5.2.3 Terrestrial links
5.3 New developments
5.3.1 Voice over Internet Protocol (VoIP)
5.4 Wholesale
6. Broadband market
6.1 Introduction and statistical overview
6.1.1 Market analysis
6.1.2 Government initiatives
6.1.3 Broadband statistics
6.1.4 Forecasts fixed broadband market 2015; 2017; 2020
6.2 Hybrid Fibre Coax (HFC) networks
6.3 Digital Subscriber Line (DSL) networks
6.4 Fibre-to-the-Premises (FttP) networks
6.5 Other fixed broadband services
6.5.1 WiMAX
6.5.2 Satellite broadband
6.5.3 Media convergence
7. Digital media
7.1 Introduction
7.2 Cable TV
7.2.1 Claro (Telmex Colombia)
7.2.2 UNE-EPM
7.3 Videostreaming
7.4 Satellite TV
7.5 Digital Terrestrial TV (DTTV)
8. Digital economy
8.1 E-commerce
9. Mobile communications
9.1 Market analysis
9.2 Mobile statistics
9.2.1 General statistics
9.2.2 Mobile data
9.2.3 Mobile broadband
9.2.4 Forecasts mobile subscribers 2015; 2017; 2020
9.3 Regulatory issues
9.3.1 Spectrum regulations and auctions
9.3.2 Mobile Number Portability (MNP)
9.3.3 Theft prevention
9.4 Mobile infrastructure
9.4.1 Digital networks
9.4.2 Other infrastructure developments
9.5 Major mobile operators
9.5.1 Claro (Comcel/America Móvil)
9.5.2 Movistar (Telefónica/Colombia Telecomunicaciones)
9.5.3 Tigo (Colombia Móvil/Millicom, EPM, ETB)
9.5.4 Avantel
9.5.5 UNE-EPM
9.6 Mobile Virtual Network Operators
9.6.1 Market analysis
9.6.2 Uff! Móvil
9.6.3 ETB
9.6.4 Metrotel
9.6.5 Emcali
9.6.6 Virgin Mobile
9.6.7 Móvil Éxito
9.7 Mobile content and applications
9.7.1 Machine-to-Machine (M2M)
9.7.2 Mobile TV
Table 1 Country statistics Colombia 2015 (e)
Table 2 Telephone network statistics 2015 (e)
Table 3 Internet user statistics 2015 (e)
Table 4 Broadband statistics 2015 (e)
Table 5 Mobile statistics 2015 (e)
Table 6 Regulatory authorities
Table 7 Evolution of GDP in Colombia 2000 - 2015
Table 8 Revenue from ICT 2005 2014
Table 9 Fixed and mobile subscribers in Colombia 2005 2016
Table 10 Historic - Fixed and mobile market share 1998 - 2004
Table 11 Fixed and mobile market share 2005 - 2016
Table 12 Telcom market revenue (COP) 2000 - 2014
Table 13 Telcom market revenue (US$ billion) 2000 - 2014
Table 14 Telecom investment by operator ($ million) 2010 - 2012
Table 15 Share of fixed lines in service (major operators) 2000 - 2015
Table 16 ETB subscriptions by services (Bogota) 2013 - 2015
Table 17 ETB share of subscriptions by services (Bogota) 2013 - 2015
Table 18 ETB lines in service 2000 - 2015
Table 19 ETB revenue by service 2013 - 2014
Table 20 Movistar fixed lines in service 2000 - 2015
Table 21 UNE lines in service 2000 - 2015
Table 22 Claro fixed lines in service 2000 - 2015
Table 23 Claro revenue by sector 2013 - 2015
Table 24 Historic - Fixed lines in service and teledensity 1996 - 2004
Table 25 Fixed lines in service and teledensity 2005 - 2016
Table 26 Historic - Internet users and user penetration rates 1997 - 2004
Table 27 Internet users and user penetration rates 2005 - 2016
Table 28 Broadband subscribers by access speed 2013 - 2015
Table 29 Total internet subscribers (fixed and mobile) and penetration 2012 - 2015
Table 30 Fixed-line broadband subscribers and penetration rates 2002 - 2016
Table 31 Broadband technologies in Colombia market share 2003 - 2015
Table 32 Major broadband operators market share 2011 - 2015
Table 33 Broadband subscribers by major operator 2012 - 2015
Table 34 Forecast broadband subscribers 2015; 2017; 2020
Table 35 Cable modem subscribers and penetration rates 2003 - 2016
Table 36 DSL subscribers and penetration rates 2003 - 2016
Table 37 Fibre broadband subscribers 2012 - 2016
Table 38 Pay TV providers' market share 2013 - 2015
Table 39 Pay TV subscribers by operator 2010 - 2015
Table 40 Pay TV revenue 2010 - 2014
Table 41 Cable TV subscribers and penetration rates 2000 - 2014
Table 42 Satellite TV subscribers and penetration rates 2000 - 2015
Table 43 Satellite TV operators' market share 2004 - 2015
Table 44 Colombia B2C e-commerce spending 2005 - 2014
Table 45 Historic - Mobile subscribers and penetration rate 1997 - 2004
Table 46 Mobile subscribers and penetration rate 2005 - 2016
Table 47 Market share of mobile operators 2001 - 2015
Table 48 Mobile prepaid/postpaid ratio 2005 - 2015
Table 49 SMS messages sent 2013 - 2015
Table 50 MMS messages sent 2013 - 2015
Table 51 Mobile internet subscribers by technology (2G, 3G, 4G) 2011 - 2015
Table 52 Mobile internet subscribers by operator 2013 - 2015
Table 53 Mobile internet users by technology (2G, 3G, 4G) 2014 - 2015
Table 54 Mobile broadband market share by operator 2010 - 2015
Table 55 Mobile broadband penetration 2012 - 2015
Table 56 Forecast mobile subscribers higher growth scenario 2015; 2017; 2020
Table 57 Spectrum allocations 1993
Table 58 3G subscribers 2010 - 2015
Table 59 LTE subscribers 2012 - 2015
Table 60 Claro Colombia subscribers 2001 - 2015
Table 61 Claro Colombia mobile service revenue 2013 - 2015
Table 62 Movistar subscribers 2001 - 2015
Table 63 Movistar Colombia financial data 2013 - 2015
Table 64 Tigo Colombia subscribers 2003 2015
Table 65 Tigo Colombia financial data 2010 - 2013
Table 66 Avantel mobile subscribers 2013 2015
Table 67 UNE-EPM mobile subscribers 2012 2014
Table 68 Uff! mobile subscribers 2011 2015
Table 69 ETB mobile subscribers 2013 2015
Table 70 Virgin Mobile subscribers 2013 2015
Table 71 Móvil Exito subscribers 2013 2015
Chart 1 Fixed and mobile subscribers in Colombia 2005 2016
Chart 2 Fixed lines in service - market share at a glance - 2000 2015
Chart 3 Fixed lines in service market evolution at a glance 2005 - 2016
Chart 4 Internet users and user penetration rates 2005 2016
Chart 5 Broadband subscribers market evolution at a glance 2003 - 2016
Chart 6 Mobile subscribers market evolution at a glance 2005 2016
Exhibit 1 Map of Colombia
Exhibit 2 ETB at a glance
Exhibit 3 Movistar at a glance
Exhibit 4 UNE-EPM Telecomunicaciones at a glance
Exhibit 5 UNE subsidiaries and affiliates
Exhibit 6 Telmex Colombia (trading as Claro) at a glance
Exhibit 7 Major ISPs, broadband players and services offered
Exhibit 8 4G auction results
Exhibit 9 Comcel (trading as Claro) at a glance
Exhibit 10 Movistar at a glance
Exhibit 11 Tigo at a glance

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