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Colombia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

  • December 2016
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 73 pages

Colombia makes progress with National Fibre Optic project
Colombia’s telecom infrastructure is reasonably well developed in the main business centres, where service availability is high. However, infrastructure remains poor in small urban centres and rural areas. The government has endeavoured to address this with a number of public programs, and has facilitated the entry of operators to the mobile market in a bid to improve competition and extend the availability of mobile broadband services nationally.

Colombia has about 20 local telephony providers, operating municipally, regionally, or nationally. Many of these started as private companies, but later became public concerns owned by their respective municipalities. The number of lines in service continues to fall steadily, with customers abandoning traditional phones in favour of mobile voice and data services. As in other Latin American countries, most of the existing fixed telephone lines are concentrated in the larger cities, leaving the rest of the population under-serviced.

Broadband penetration is relatively high for the region, though growth in the sector has been hampered by poor fixed-line infrastructure in many areas. The government has launched several initiatives to increase broadband take-up, and has in place the National ICT Plan 2008-2019 aimed at encouraging the use of ICTs and of internet services as a vehicle for economic growth. The ‘Live Digital for the People 2014-2018’ program is concentrated on promoting the use of ICT in sectors including agriculture, education, health and tourism, and also involves projects that subsidise internet access for schools, low-income households, and rural areas. There is also the Digital Connections Project, aimed at improving services in the more deprived urban areas. These efforts have had considerable success, leading to far higher growth in the number of broadband subscriptions among the lower socio-economic groups in recent years.

The cable broadband sector commands about half of the market by subscribers, with DSL having 40%. Fibre-based broadband has a growing market share, reaching 4% by mid-2016. The resurgence of cable is largely due to the growing popularity of bundled services which upgraded cable infrastructure can better support. However, growth in fibre broadband connections has far outpaced the other platforms, and the developing footprint of fibre networks is increasingly leading to the migration of DSL subscribers to fibre.

Growth in the mobile market has slowed in recent years though it retains significant potential, particularly in the mobile broadband sector where penetration is still low and where strong demand exists in rural areas where fixed-line infrastructure id poor. The market has seen considerable competition from the MVNO sector, with Virgin Mobile alone having almost 2.6 million subscribers as of mid-2016.

This report provides an overview of Colombia’s telecom infrastructure and regulatory environment. It includes profiles of the major fixed-line operators and a range of market statistics and analyses. The report also reviews the broadband and pay TV markets, accompanied by relevant statistics, analyses, and broadband subscriber forecasts to 2021. In addition the report provides insights into Colombia’s mobile market, including key market statistics and analyses as well as profiles of the major mobile operators and MVNOs, as well as subscriber forecasts.

Key developments:

Bogota City Council votes to sell its 88% interest in the local telco ETB;
Azteca completes 20,500km terrestrial cable connecting 80% of the country;
América Móvil makes commercial use of its AMX-1 submarine cable;
Movistar launches commercial VoLTE services;
Regulator amends fixed-to-mobile MTRs;
Regulator sets in train a multi-spectrum auction;
Operators launch VoLTE services;
Movistar and Claro extend licenses for ten years;
Regulator launches phase two of its Digital Connections Project extending broadband to underserved areas;
Government investing COP200 billion in national Wi-Fi network to 2018;
COP1.2 trillion to be invested in National Fibre Optic Project; ETB to cover one million premises with fibre by end-2018;
Report update includes the regulator’s market data to Q2 2016, telcos’ operating and financial data to Q3 2016, recent market developments.


Companies mentioned in this report:

Movistar/Telefónica Colombia, Claro (Telmex/Comcel), UNE-EPM, Emcali, Tigo, Avantel, Empresa de Telecomunicaciones de Santa Fe de Bogotá (ETB), Telebucaramanga, Telefónica de Pereira, Edatel, BT Colombia, Calipso, Caucatel, Colomsat, Synapsis, DirecTV, Global TV, Uff! Móvil, Metrotel, Virgin Mobile, Móvil Éxito, Globalstar.

Table Of Contents

Colombia - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses
1. Key statistics
1.1 Country overview
2. Telecommunications market
2.1 Market analysis
2.2 Closing the digital divide
3. Regulatory environment
3.1 Historical overview
3.2 Regulatory authorities
3.2.1 Communications Regulations Commission (CRC, previously CRT)
3.2.2 ANTV
3.3 Convergence Decree
3.4 The ICT Law of 2009
3.5 Privatisation
3.6 Telecom sector liberalisation
3.7 Universal Service Fund
3.8 Licensing
3.9 Foreign investment
3.10 Interconnect
3.11 Access
3.12 Number Portability (NP)
3.13 Multicarrier system/Carrier PreSelection (CPS)
3.14 Per-minute billing
3.15 Subsidies
3.16 Fines
4. Fixed network operators
4.1 Introduction
4.2 ETB
4.2.1 Privatisation and merger plans
4.3 Movistar (Telefónica Telecom/Colombia Telecom)
4.4 UNE-EPM Telecomunicaciones
4.4.1 Previous subsidiaries
4.4.2 Edatel
4.4.3 Telefónica de Pereira
4.5 Claro (Telmex Colombia/America Móvil)
4.6 Emcali
4.7 Telebucaramanga
5. Telecommunications infrastructure
5.1 Overview of the national telecom network
5.2 International infrastructure
5.2.1 Submarine cable networks
5.2.2 Satellite networks
5.2.3 Terrestrial links
5.3 New developments
5.3.1 Voice over Internet Protocol (VoIP)
5.4 Wholesale
6. Broadband market
6.1 Introduction and statistical overview
6.2 Market analysis
6.2.1 Government initiatives
6.2.2 Broadband statistics
6.2.3 Forecasts fixed broadband market 2016; 2018; 2021
6.3 Hybrid Fibre Coax (HFC) networks
6.4 Digital Subscriber Line (DSL) networks
6.5 Fibre-to-the-Premises (FttP) networks
6.6 Other fixed broadband services
6.6.1 WiMAX
6.6.2 Satellite broadband
6.6.3 Media convergence
7. Digital media
7.1 Introduction
7.2 Cable TV
7.2.1 Claro (Telmex Colombia)
7.2.2 UNE-EPM
7.3 Videostreaming
7.4 Satellite TV
7.5 Digital Terrestrial TV (DTTV)
7.6 Communications: VoIP
8. Digital economy
8.1 Overview
8.1.1 E-commerce
9. Mobile communications
9.1 Market analysis
9.2 Mobile statistics
9.2.1 General statistics
9.2.2 Mobile voice
9.2.3 Mobile data
9.2.4 Mobile broadband
9.2.5 Forecasts mobile subscribers 2016; 2018; 2021
9.3 Regulatory issues
9.3.1 Spectrum regulations and auctions
9.3.2 Mobile Number Portability (MNP)
9.3.3 Mobile Termination Rates (MTRs)
9.4 Mobile infrastructure
9.4.1 Digital networks
9.4.2 Other infrastructure developments
9.5 Major mobile operators
9.5.1 Claro (Comcel/America Móvil)
9.5.2 Movistar (Telefónica/Colombia Telecomunicaciones)
9.5.3 Tigo (Colombia Móvil/Millicom, EPM, ETB)
9.5.4 Avantel
9.5.5 UNE-EPM
9.6 Mobile Virtual Network Operators
9.6.1 Market analysis
9.6.2 Uff! Móvil
9.6.3 ETB
9.6.4 Metrotel
9.6.5 Emcali
9.6.6 Virgin Mobile
9.6.7 Móvil Éxito
9.7 Mobile content and applications
9.7.1 Machine-to-Machine (M2M)
9.7.2 Mobile TV
Table 1 Country statistics Colombia 2016 (e)
Table 2 Telephone network statistics 2016 (e)
Table 3 Internet user statistics 2016 (e)
Table 4 Broadband statistics 2016 (e)
Table 5 Mobile statistics 2016 (e)
Table 6 Regulatory authorities
Table 7 Evolution of GDP in Colombia 2000 - 2016
Table 8 Telcom market revenue (COP) 2000 - 2016
Table 9 Telcom market revenue (US$ billion) 2000 - 2016
Table 10 Telecom investment by operator ($ million) 2010 - 2012
Table 11 Share of fixed lines in service (major operators) 2000 - 2015
Table 12 ETB subscriptions by services (Bogota) 2013 - 2016
Table 13 ETB share of subscriptions by services (Bogota) 2013 - 2016
Table 14 ETB lines in service 2000 - 2016
Table 15 ETB revenue by service 2013 - 2016
Table 16 Movistar fixed lines in service 2000 - 2016
Table 17 UNE lines in service 2000 - 2016
Table 18 Claro fixed lines in service 2000 - 2016
Table 19 Claro revenue by sector 2013 - 2016
Table 20 Historic - Fixed lines in service and teledensity 1996 - 2009
Table 21 Fixed lines in service and teledensity 2010 - 2017
Table 22 Historic - Internet users and user penetration rates 1997 - 2009
Table 23 Internet users and user penetration rates 2010 - 2017
Table 24 Broadband subscribers by access speed 2013 - 2016
Table 25 Total internet subscribers (fixed and mobile) and penetration 2012 - 2016
Table 26 Fixed-line broadband subscribers and penetration rates 2002 - 2017
Table 27 Broadband technologies in Colombia market share 2003 - 2016
Table 28 Major broadband operators market share 2011 - 2016
Table 29 Broadband subscribers by major operator 2012 - 2016
Table 30 Forecast broadband subscribers 2016; 2018; 2021
Table 31 Cable modem subscribers and penetration rates 2003 - 2016
Table 32 DSL subscribers and penetration rates 2003 - 2016
Table 33 Fibre broadband subscribers 2012 - 2016
Table 34 Pay TV providers' market share 2013 - 2016
Table 35 Pay TV subscribers by operator 2010 - 2016
Table 36 Pay TV revenue 2010 - 2014
Table 37 Cable TV subscribers and penetration rates 2000 - 2016
Table 38 Satellite TV subscribers and penetration rates 2000 - 2016
Table 39 Satellite TV operators' market share 2004 - 2016
Table 40 Historic - Mobile subscribers and penetration rate 1997 - 2009
Table 41 Mobile subscribers and penetration rate 2010 - 2017
Table 42 Market share of mobile operators 2001 - 2016
Table 43 Mobile prepaid/postpaid ratio 2005 - 2016
Table 44 SMS messages sent 2013 - 2016
Table 45 MMS messages sent 2013 - 2016
Table 46 Mobile internet subscribers by technology (2G, 3G, 4G) 2011 - 2016
Table 47 Mobile internet subscribers by operator 2013 - 2016
Table 48 Mobile broadband market share by operator 2010 - 2016
Table 49 Active mobile broadband subscribers and penetration 2008 - 2016
Table 50 Forecast mobile subscribers higher growth scenario 2016; 2018; 2021
Table 51 Spectrum allocations 1993
Table 52 3G subscribers 2010 - 2016
Table 53 LTE subscribers 2012 - 2016
Table 54 Claro Colombia subscribers 2001 - 2016
Table 55 Claro Colombia mobile service revenue 2013 - 2016
Table 56 Movistar subscribers 2001 - 2016
Table 57 Movistar Colombia financial data 2013 - 2016
Table 58 Tigo Colombia subscribers 2003 2016
Table 59 Tigo Colombia financial data (historic) 2010 - 2013
Table 60 Avantel mobile subscribers 2013 2016
Table 61 UNE-EPM mobile subscribers 2012 2016
Table 62 Uff! mobile subscribers 2011 2016
Table 63 ETB mobile subscribers 2013 2016
Table 64 Virgin Mobile subscribers 2013 2016
Table 65 Móvil Exito subscribers 2013 2016
Table 66 Movistar M2M connections 2014 - 2016
Chart 1 Fixed lines in service - market share at a glance - 2000 2015
Chart 2 Fixed lines in service market evolution at a glance 2005 - 2017
Chart 3 Internet users and user penetration rates 2005 2017
Chart 4 Broadband subscribers market evolution at a glance 2003 - 2017
Chart 5 Mobile subscribers market evolution at a glance 2005 2017
Exhibit 1 Map of Colombia
Exhibit 2 ETB at a glance
Exhibit 3 Movistar at a glance
Exhibit 4 UNE-EPM Telecomunicaciones at a glance
Exhibit 5 Telmex Colombia (trading as Claro) at a glance
Exhibit 6 Major ISPs, broadband players and services offered
Exhibit 7 4G auction results
Exhibit 8 Comcel (trading as Claro) at a glance
Exhibit 9 Movistar at a glance
Exhibit 10 Tigo at a glance

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