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Automated Passport Control in North America : A Young Market Reaching its Saturation Point?
A new innovation for pre-screening travelers at airports has been in use in North America since 2013. Automated passport control kiosks were introduced into the airports by the US Department of Homeland Security's Customs and Border Protection Agency. Since its inaugural debut at Chicago's O'Hare Airport, both airlines and other airports in the region have rushed to procure these kiosks designed to cut lines and waiting times at federal inspection stations. But, how much more growth will this new market offer with the development of mobile applications that can perform similar functions and continued funding for more Global Entry kiosks?
The 2014 market size for APC kiosks was estimated at $ million. The US segment owned % of the market through the acquisition of units for the nation’s airports.
-YVR led the APC market in 2014 with its BorderXpress kiosk service. YVR’s success is attributed to being the first to develop and market the APC concept.
-The introduction of APCs in North America took place through collaboration efforts between YVR and the US CBP agency, which set the requirements for the North American APC systems. Achieving a CBP seal of approval paved the way for YVR to capture the bulk of the APC market.
-An innovation in the form of a mobile passport control application that can be downloaded to a smartphone or tablet could be a game changer. The program, however, is still in a testing phase and is only applicable to US and Canadian travelers.
-YVR has expanded the APC market to cruise terminals through the installation of APC units at the Canada Place Cruise Terminal in Vancouver. The new deployment may generate opportunities at other cruise ports in the US and Mexico.
-APCs have not been deployed at any land border crossings in the region. The system configuration would require travelers to exit their vehicle, which would create long waiting durations.
-There are no reports of APC units deployed at any international airports in Mexico as of the time of this research.
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