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Analysis of the Global Web Conferencing Market 

  • January 2016
  • -
  • Frost & Sullivan
  • -
  • 84 pages

Analysis of the Global Web Conferencing Market : New Business Models Challenge the Status Quo

The global web conferencing market is characterized by growth, innovation, and technology advancements. The advent of a new breed of team collaboration tools is disrupting established business models and forcing incumbents to adapt and innovate at a faster pace or be left behind. The number of providers that are looking to reshape the web conferencing market has recently surged. Lower-priced cloud video conferencing services have emerged at a fast pace to vie for the same set of users. This research provides web conferencing providers and their partners with a detailed analysis of the current and changing dynamics in the fast-evolving marketplace.

Executive Summary

The global web conferencing market is characterized by growth, innovation, and technology advancements. The advent of a new breed of team collaboration tools is disrupting established business models and forcing incumbents to adapt and innovate at a faster pace or be left behind.
- The number of providers that are looking to reshape the web conferencing market has recently surged. Lower-priced cloud video conferencing services have emerged at a fast pace to vie for the same set of users. Next-generation team collaboration software such as Slack and HipChat have witnessed rapid traction, posing greater competition as well as growth opportunities for integration. In addition, Microsoft is fast establishing its clout in the cloud and has seen momentous success with Office365 which will pose a growing challenge to established providers.
- Shaped by technology trends such as mobile and cloud proliferation, Internet of Things, and Big Data analytics, the total web collaboration “pie” is increasing. However, price erosion and in some cases the race to zero on pricing is a pressing issue for the industry.
- Cloud is upending the way products and services will be delivered, evaluated, and used. The focus is shifting from over engineered products and number of features to agile development and continuous delivery that is based on actionable analytics and constant innovation. As a result, the industry will see significant shifts in user adoption and behaviors.
- Point web conferencing solutions currently dominate the market. However, their days may be numbered as web conferencing gets increasingly integrated with a wide spectrum of software applications including messaging, team collaboration, and hosted VoIP.
- The growth forecast is healthy but it will not materialize without significant industry transformation. Future success hinges on how quickly vendors simplify the increasingly complex collaboration products landscape.

Key Questions This Study Will Answer

- Is the market growing, how long will it continue to grow, and at what rate?
- What are the key factors that will drive growth? Are there significant restraints that will hold the market back?
- How are the key competitors positioned today and how is the landscape evolving?
- How will the structure of the market change with time? What are the key trends?
- How will web conferencing and online meetings evolve over time to address changing user needs?

Table Of Contents

Analysis of the Global Web Conferencing Market 
1EXECUTIVE SUMMARY

Executive Summary
1 Executive Summary
2 Executive Summary—Market Engineering Measurements
3 Executive Summary—Market Engineering Measurements

2MARKET OVERVIEW

Market Overview
1 Market Overview—Key Definitions
2 Research Methodology and Scope
3 Research Methodology and Scope
4 Research Coverage
5 Market Overview—Key Questions This Study Will Answer
6 Web Conferencing—Market Segmentation
7 Major Findings
8 Major Findings
9 Major Findings
10 Major Findings
11 Major Findings

3EXTERNAL CHALLENGES: DRIVERS AND RESTRAINTS—TOTAL WEB CONFERENCING MARKET

External Challenges: Drivers and Restraints—Total Web Conferencing Market
1 Market Drivers
2 Market Restraints

4FORECAST AND TRENDS—TOTAL WEB CONFERENCING MARKET

Forecast and Trends—Total Web Conferencing Market
1 Forecast Assumptions
2 Total Web Conferencing Market—Revenue Forecast
3 Total Web Conferencing—Revenue Contribution by Segment
4 Collaboration Market
5 Emergence of Collaboration Workspaces that Span all Modes of Communications

5HOSTED WEB CONFERENCING SERVICES MARKET

Hosted Web Conferencing Services Market
1 Hosted Web Conferencing Services—Market Engineering Measurements
2 Hosted Web Conferencing Services—Revenue Forecast
3 Hosted Web Conferencing Services—Revenue Contribution by Region
4 Hosted Web Conferencing Services—Revenue Forecast by Region
5 Hosted Web Conferencing Services—SMB Adoption
6 Hosted Web Conferencing Services—Vertical Market
7 Hosted Web Conferencing Services—Use Cases
8 Hosted Web Conferencing Services—Average Selling Prices

6HOSTED WEB CONFERENCING SERVICES—CHANNEL TRENDS FOR CSPS

Hosted Web Conferencing Services—Channel Trends for CSPs
1 CSP-based Third-Party Web Conferencing Services—Revenue Growth
2 CSP-based Third-Party Web Conferencing—Trends
3 CSP-based Third-Party Web Conferencing—Trends
4 Cisco Cloud Connected Audio (CCA-SP)-Impact on CSPs
5 CSP-based Third-Party Web Conferencing Services—Competitive Share

7ON-PREMISES WEB CONFERENCING MARKET

On-premises Web Conferencing Market
1 On-premises Web Conferencing—Market Engineering Measurements
2 On-premises Web Conferencing—Revenue Forecast
3 On-premises Web Conferencing—Average Selling Prices
4 On-premises Web Conferencing—Average Selling Prices

8MARKET SHARE AND COMPETITIVE ANALYSIS

Market Share and Competitive Analysis
1 Competitive Analysis—Market Share for Total Web Conferencing
2 Competitive Analysis—Market Share for Hosted Web Conferencing Services
3 Competitive Analysis—Market Share for On-premises Web Conferencing
4 Competitive Environment
5 Disruptors are Reshaping the Market

9PROFILES OF KEY COMPETITORS

Profiles of Key Competitors
1 Competitive Assessment of Key Vendors
2 Competitive Assessment of Key Vendors
3 Competitive Assessment of Key Vendors
4 Competitive Assessment of Key Vendors
5 Competitive Assessment of Key Vendors
6 Competitive Assessment of Key Vendors
7 Competitive Assessment of Key Vendors
8 Competitive Assessment of Key Vendors
9 Competitive Assessment of Key Vendors
10 Competitive Assessment of Key Vendors
11 Competitive Assessment of Key Vendors
12 Competitive Assessment of Key Vendors
13 Competitive Assessment of Key Vendors
14 Competitive Assessment of Key Vendors
15 Competitive Assessment of Key Vendors
16 Competitive Assessment of Key Vendors
17 Competitive Assessment of Key Vendors

10THE LAST WORD

The Last Word
1 The Last Word
2 Key Recommendations
3 Key Recommendations
4 Legal Disclaimer

11APPENDIX

Appendix
1 Methodology
2 Measurements
3 Measurements
4 Measurements
5 Measurements
6 List of Companies Covered
7 Learn More—Next Steps

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