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Unified Communication and Collaboration: Technologies and Global Markets

  • January 2016
  • -
  • BCC Research
  • -
  • 209 pages

Summary

Table of Contents

This BCC Research report provides an understanding of what is driving the UC&C market and in what ways it is expected to evolve over a forecast period of five years from 2015 through 2020.

Use this report to:

Analyze unified communication and collaboration (UC&C) technologies and their evolving markets.
Understand how the UC&C market will grow and the trends impacting its adoption.
Assess the main UC&C categories, top provider market share, new technologies, new deployment trends, and the regional markets for UC&C, followed by five-year forecasts.
Gain insight into targeted telecommunication companies, communication service providers, UC integrators, IT managers, investors and futurists.

Highlights


The global market for unified communication and collaboration (UC&C) solutions totaled $22.6 billion and $26.5 billion in 2014 and 2015 respectively. The market should reach nearly $62 billion in 2020, demonstrating a compound annual growth rate (CAGR) of 18.5% from 2015 to 2020.
The on-premise UC&C system dominated the global UC&C deployment market, and wasvalued at $18.2 billion in 2015. The market should reach $37.8 billion in 2020, growing at a CAGR of 15.7%.
Hybrid deployment type is the fastest growing segment of the global UC&C market, totaling $1.8 billion in 2015 and $6.2 billion in 2020, growing at a CAGR of 28%.

STUDY GOALS AND OBJECTIVES

This report on the unified communication and collaboration (UC&C) market will give an overview of the most recent developments in the industry and provide a basis for expectation of its growth over the next five years.
There are varied definitions for what elements constitute this segment; however, for the purpose of this report BCC Research considers the UC&C market as an aggregation of components — hardware, software and services that directly bring unified communication to the end user. This mean that in this study sale of end points, UC software and platforms, and services that are sold as a complete UC solution for the deployment of a UC project are considered to be part of the UC&C market.

This report will analyze in depth UC&C technologies and the market they serve:

-The key market players in the UC&C market, their revenue trends in 2014 from UC&C solutions and market shares.
-The different UC&C segments of voice telephony, collaboration and conferencing, UC applications and contact center developing.
-The trends in geographical adoption of these solutions and the markets that need to be high on the radar for players looking for market growth over the next five years.
-The newest technology and user trends that are impacting this market and how market players are adapting.

REASONS FOR DOING THE STUDY

integrates disparate silos of communication. UC&C solutions are becoming the obvious choice for replacement systems as older business PBX systems reach end–of life. It is therefore prudent for IT managers to understand the direction in which UC&C technology is moving to make the best investments in the most appropriate solutions.
With the UC&C market becoming competitive, an understanding of technology trends, market growth as well as the challenges and drivers that will impact this industry is important to make sound purchasing decisions.

This study provides an understanding of what is driving the UC&C market and in what ways is it expected to evolve over a forecast period of five years from 2015 through 2020. This study will also address who, how and what will impact the growth of this market segment and next opportunities for growth.


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