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South Africa IT Services Industry

  • February 2016
  • -
  • Venn Research, Inc.
  • -
  • 40 pages

The South African IT services market has experienced fluctuating levels of growth in recent years. The market is expected to stabilize and maintain moderate to strong growth over the forecast period to 2019. In 2019, the South African IT services industry is forecast to have a value of $6.8 billion, an increase of 21.4% since 2014.

This report highlights the South Africa IT services sector in terms of market share, key trends, market players and competitive scenario in the market. It also covers the market trends around cloud, managed IT services and the emerging Startups with the region.

Venn Research, in association to its network of partners provides information and research to thousands of clients worldwide. The information provided herein has been obtained from reliable sources to provide a holistic survey on the market dynamics.

Table Of Contents

South Africa IT Services Industry
1. Key Findings 4

2. Internet Penetration in South Africa 5
2.1. Mobile Internet picking Demand in South Africa 6

3. Mobile Phone Usage in South Africa 11

4. South Africa IT Spending 17

5. CIO Perspectives 19

6. South Africa IT Services Market - An Overview 20
6.1. South Africa IT Services Market, By Services Type 21
6.2. South Africa IT Services Market, By Verticals 22
6.3. Competitive Trends 22
6.4. Competitive Profiles
6.4.1. Accenture
6.4.2. Capgemini
6.4.3. HP Enterprise
6.4.4. IBM

7. State of South Africa Managed IT Services Market 27
7.1 South Africa Data Center Hosting Services Market 29
7.2. Benefits of Managed IT services 31

8. Startup Ecosystem in South Africa 32
8.1 Lack of Funding 34
8.2 Funding Amount 35
8.3. Diverse Background in Startups 36
8.4. Silicon Cape is the Hub 37
8.5. Lack of Compliance 38
8.6. Startup Starts where? 38
8.7. Wages and Culture 39
8.8. How to be a Successful Startup 40

9. Recommendations 42

List of Figures:
Figure 1: South African Consumers - Usage of Services on Mobile 7
Figure 2: South Africa - Usage Pattern on Mobile Devices 7
Figure 3: South Africa Mobile Users - Drivers to change Internet Connections 8
Figure 4: South Africa Mobile Users - Plans to Upgrade 9
Figure 5: South Africa Mobile Users Satisfaction with Operators Services 9
Figure 6: Internet Access, By Device Types Figure 7: Devices and Internet Connection Types 10
Figure 8: Interest in leading a connected lifestyle 10
Figure 9: Adults Mobile Phone Ownership in South Africa 11
Figure 10: South Africa Mobile Phone Usage Activities 12
Figure 11: Smartphone Ownership in South Africa 12
Figure 12: South Africa Mobile Phone Users, By Age, Language and Education Background 13
Figure 13: South Africa Mobile Phone Usage activities 14
Figure 14: South Africa Mobile Usage for Texting and Taking pictures or Videos, By Age Groups 15
Figure 15: Diminishing Landline Usage in South Africa 16
Figure 16: South Africa IT Services Market. ($ Billions) 2010-2014 20
Figure 17: South Africa IT Services Evolution 27
Figure 18: South Africa Managed IT Services Market, ($ billion) 2015-2019 28
Figure 19: South Africa Managed IT Services Market, By Verticals ($ MILLION) 2015-2019 28
Figure 20: South Africa Data Center Hosting Services Market, ($million) 2010-2019 29
Figure 21: Data Center Market Trends 30
Figure 22: South Africa Data center Expenditure by Verticals, 2015 31
Figure 23: Startups Funding Channels 34
Figure 24: Startups Funding Amount (in Rands) 35
Figure 25: Startups Running Out of Funds Within Months 36
Figure 26: Startup Founder's Race 37
Figure 27: Startups Geographical Density, by Provinces 37
Figure 28: Startups Start where? 38
Figure 29: Reasons to Establish a Startup 39
Figure 30: Startup Attrition 40

List of Tables:
Table 1: South Africa IT Spending Forecast by Sector (Millions of US Dollars) 17

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