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Intelligent virtual assistant (IVA) is a next generation software solution that facilitates user interaction with PC, through internet, SMS, messenger and other interfaces. IVA systems use various interaction methods, which include text-to-text, speech-to-text, text-to-speech, and speech-to-speech, among others to assist users in executing their respective tasks. The world intelligent virtual assistant market has exhibited notable growth in the recent past. However, it is poised to demonstrate an even more robust growth trend during the forecast period.Presently, enterprises are focused on adopting cost-effective methodologies to provide effective and efficient customer services. Intelligent virtual assistant is a cost-effective technology, which assists multiple customers to gain access to a service, quickly and effectively. IVA also leads to an instant response from the system, improved data collection, and reduction in the dependency on manual customer support for any queries.  Thus, IVA solutions are being implemented across various organizations, such as banks, E-retailers and healthcare among others.  Increasing smartphone penetration, growing adoption of intelligent virtual assistant software in large enterprises, and inclusion of natural language understanding technology are the key factors driving the global IVA market. IVA facilitates user interaction with smartphones and other devices such as in-car infotainment system, PCs and laptops to access any kind of required information such as payment procedures, doctor availability and appointments, navigation, and news and entertainment among others. The world intelligent virtual assistant (IVA) market is segmented on the basis of technology, vertical and geography. Based on technology, the market is segmented into speech recognition and text-to-speech technology. Further, IVA technology finds its major application across various verticals such as automotive, BFSI, healthcare, Retail (e-commerce) and others.Based on geography, the world intelligent virtual assistant (IVA) market is bifurcated into North America, Europe, Asia-Pacific and LAMEA (Latin America Middle East and Africa). North America and Europe are so far the major adopters of intelligent virtual assistant technology. The enterprises in the region are increasingly adopting this technology to enhance their customer engagement along with reduced cost of operation. However, Asia-Pacific would witness the highest CAGR of 38.97% during the forecast period.POTENTIAL BENEFITS FOR STAKEHOLDERS:The report provides a detailed analysis of the world intelligent virtual assistant market with current and future growth trends, driving factors, opportunities, and challengesThe report includes a comprehensive analysis of market segments to provide insights on the market dynamicsPorter’s Five Forces analysis highlights the potential of buyers and suppliers as well as provides insights on the competitive structure of the market to devise effective growth strategies and facilitate better decision-makingValue chain analysis provides key inputs on the role of stakeholders involved at various stages of the value chainSWOT analysis of the key market players highlights their strengths and weaknesses coupled with potential opportunities present in the marketINTELLIGENT VIRTUAL ASSISTANT MARKET KEY SEGMENTSThe world intelligent virtual assistant market is segmented based on technology, vertical and geography.MARKET BY VERTICALAutomotiveHealthcareBFSIRetail (e-commerce)OthersMARKET BY TECHNOLOGYText-to-SpeechSpeech RecognitionMARKET

BY GEOGRAPHY
North AmericaEuropeAsia-PacificLAMEAKEY PLAYERSNext IT CorporationNuance Communications, Inc.IntelliResponse Systems, Inc.CodeBaby CorporationCreative Virtual Ltd.Speaktoit, Inc.Artificial Solutions eGain CorporationCX CompanyAnboto Group

Table Of Contents

World Intelligent Virtual Assistant Market Opportunities and Forecasts, 2014 - 2020
Table of ContentsCHAPTER 1 INTRODUCTION1.1 Report description1.2 Key benefits1.3 Key market segments1.4 Research methodology1.4.1 Secondary research1.4.2 Primary research1.4.3 Analyst tools and modelsCHAPTER 2 EXECUTIVE SUMMARY2.1 CXO perspectiveCHAPTER 3 MARKET OVERVIEW3.1 Market definition and scope3.2 Key Findings3.2.1 Top impacting factor3.2.2 Top winning strategies3.2.3 Top investment pockets3.3 Value chain analysis3.4 Porters five forces analysis3.4.1 Bargaining power of supplier3.4.2 Bargaining power of buyers3.4.3 Threat of new entrants3.4.4 Threat of substitutes3.4.5 Industry Rivalry3.5 Key market players positioning3.6 Drivers3.6.1 Improved customer experience3.6.2 Cost effective solution3.6.3 Increasing smartphone penetration3.7 Restraints3.7.1 Lack of awareness3.8 Opportunities3.8.1 Inclusion of natural language processingCHAPTER 4 WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET, BY TECHNOLOGY4.1 Speech Recognition4.1.1 Key market trends4.1.2 Key drivers and opportunities4.1.3 Market size and forecast4.2 Text-to-Speech4.2.1 Key market trends4.2.2 Key drivers and opportunities4.2.3 Market size and forecastCHAPTER 5 WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET, BY VERTICAL5.1 Automotive5.1.1 Key market trends5.1.2 Key drivers and opportunities5.1.3 Market size and forecast5.2 Healthcare5.2.1 Key market trends5.2.2 Key drivers and opportunities5.2.3 Market size and forecast5.3 BFSI5.3.1 Key market trends5.3.2 Key drivers and opportunities5.3.3 Market size and forecast5.4 Retail (e-commerce)5.4.1 Key market trends5.4.2 Key drivers and opportunities5.4.3 Market size and forecast5.5 Others5.5.1 Key market trends5.5.2 Key drivers and opportunities5.5.3 Market size and forecastCHAPTER 6WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET, BY GEOGRAPHY6.1 North America6.1.1 Key market trends6.1.2 Key drivers and opportunities6.1.3 Market size and forecast6.2 Europe6.2.1 Key market trends6.2.2 Key drivers and opportunities6.2.3 Market size and forecast6.3 Asia-Pacific6.3.1 Key market trends6.3.2 Key drivers and opportunities6.3.3 Market size and forecast6.4 Latin America Middle East and Africa (LAMEA)6.4.1 Key market trends6.4.2 Key drivers and opportunities6.4.3 Market size and forecastCHAPTER 7 COMPANY PROFILE7.1 Next IT Corporation7.1.1 Company Overview7.1.2 Strategic Moves and Developments7.1.3 SWOT analysis of Next IT Corporation7.2 Nuance Communications Inc.7.2.1 Company overview7.2.2 Business Performance7.2.3 Strategic Moves and Developments7.2.4 SWOT analysis of Nuance Communications Inc.7.3 IntelliResponse Systems Inc.7.3.1 Company overview7.3.2 Strategic Moves and Developments7.3.3 SWOT analysis of IntelliResponse Systems Inc.7.4 CodeBaby Corporation7.4.1 Company overview7.4.2 Strategic Moves and Developments7.4.5 SWOT analysis of CodeBaby Corporation7.5 Creative Virtual Ltd7.5.1 Company overview7.5.2 Strategic Moves and Developments7.5.3 SWOT analysis of Creative Virtual Ltd7.6 Speaktoit Inc.7.6.1 Company overview7.6.2 Strategic Moves and Developments7.6.3 SWOT analysis of Speaktoit, Inc.7.7 Artificial Solutions Ltd.7.7.1 Company overview7.7.2 Strategic Moves and Developments7.7.3 SWOT analysis of Artificial Solutions Ltd.7.8 eGain Corporation7.8.1 Company overview7.8.2 Business Performance7.8.3 Strategic Moves and Developments7.8.4 SWOT analysis of eGain Corporation7.9 CX Company7.9.1 Company overview7.9.2 Strategic Moves and Developments7.9.3 SWOT analysis of CX Company7.10 Anboto Group7.10.1 Company overview7.10.2 SWOT analysis of Anboto GroupList of FiguresFIG. 1 TOP IMPACTING FACTORSFIG. 2 TOP WINNING STRATEGIESFIG. 3 TOP INVESTMENT POCKETS BY VERTICALFIG. 4 VALUE CHAIN ANALYSISFIG. 5 PORTERS FIVE FORCES ANALYSISFIG. 6 KEY MARKET PLAYERS POSITIONINGFIG. 7 SWOT ANALYSIS OF NEXT IT COPORATIONFIG. 8 REVENUE GENERATED BY NUANCE COMMUNICATIONS INC., 2013 - 2015 ($MILLION)FIG. 9 SWOT ANALYSIS OF NUANCE COMMUNICATIONS INC.FIG. 10 SWOT ANALYSIS OF INTELLIRESPONSE SYSTEMS INC.FIG. 11 SWOT ANALYSIS OF CODEBABY CORPORATIONFIG. 12 SWOT ANALYSIS OF CREATIVE VIRTUAL LTDFIG. 13 SWOT ANALYSIS OF SPEAKTOIT, INC.FIG. 14 SWOT ANALYSIS OF ARTIFICIAL SOLUTIONS LTD.FIG. 15 REVENUE GENERATED BY EGAIN CORPORATION, 2013 - 2015 ($MILLION)FIG. 16 SWOT ANALYSIS OF EGAIN CORPORATIONFIG. 17 SWOT ANALYSIS OF CX COMPANYFIG. 18 SWOT ANALYSIS OF ANBOTO GROUPList of TablesTABLE 1 WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)TABLE 2 WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)TABLE 3 WORLD INTELLIGENT VIRTUAL ASSISTANT SPEECH RECOGNITION TECHNOLOGY MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)TABLE 4 WORLD INTELLIGENT VIRTUAL ASSISTANT TEXT-TO-SPEECH TECHNOLOGY MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)TABLE 5 WORLD INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)TABLE 6 WORLD AUTOMOTIVE INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)TABLE 7 WORLD HEALTHCARE INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BYGEOGRAPHY, 2014 2020 ($MILLION)TABLE 8 WORLD BFSI INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)TABLE 9 WORLD RETAIL (E-COMMERCE) INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)TABLE 10 WORLD OTHERS INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY GEOGRAPHY, 2014 2020 ($MILLION)TABLE 11 NORTH AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)TABLE 12 NORTH AMERICA INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)TABLE 13 EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)TABLE 14 EUROPE INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)TABLE 15 ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)TABLE 16 ASIA-PACIFIC INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)TABLE 17 LAMEA INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY VERTICAL, 2014 2020 ($MILLION)TABLE 18 LAMEA INTELLIGENT VIRTUAL ASSISTANT MARKET REVENUE BY TECHNOLOGY, 2014 2020 ($MILLION)TABLE 15 SNAPSHOT OF NEXT IT CORPORATIONTABLE 16 SNAPSHOT OF NUANCE COMMUNICATIONS INC.TABLE 17 SNAPSHOT OF INTELLIRESPONSE SYSTEMS INC.TABLE 18 SNAPSHOT OF CODEBABY CORPORATIONTABLE 19 SNAPSHOT OF CREATIVE VIRTUAL LTDTABLE 20 SNAPSHOT OF SPEAKTOIT, INC.TABLE 21 SNAPSHOT OF ARTIFICIAL SOLUTIONS LTD.TABLE 22 SNAPSHOT OF EGAIN CORPORATIONTABLE 23 SNAPSHOT OF CX COMPANYTABLE 24 SNAPSHOT OF ANBOTO GROUP

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