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Netherlands - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

  • February 2016
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 123 pages

Fibre accounting for 13% of broadband lines in the Netherlands
The Dutch telecom market has one of the most advanced broadband sectors in the world, with effective cross-platform competition between DSL and HFC networks further stimulated by numerous fibre deployments.

There is also strong competition in the mobile sector, a factor which has obliged Deutsche Telekom to consider selling its T-Mobile Netherlands unit. A progressive digital TV platform is facing increasing pressure from a range of videostreaming services recently launched by OTT players, including Netflix. Telcos have responded with their own services in a bid to arrest customer cord cutting in preference for on-line video services.

The cable sector is dominated by UPC Netherlands and Ziggo, both owned by Liberty Global and which since March 2015 have been merged within Ziggo Group. The two companies nevertheless operate separate networks and provide separate services to customers within their respective footprints. These two players control more than 90% of the cable TV and cable broadband market.

The number of mobile subscribers has grown slowly in recent years, and much of this growth is due to the rapid development of the M2M sector. In common with other advanced European markets, the LTE sector is the main driver, supported by the combination of high smartphone penetration and competitive pricing for mobile data bundles.

Following the acquisition of Orange by T-Mobile in late 2007 there are only three network operators in the market. All provide wholesale services to MVNOs and resellers, and have focussed on HSPA and LTE infrastructure as a basis for developing mobile data services. Deutsche Telekom in late 2015 began exploring the possibility of selling its Dutch unit, noting that the highly competitive market is moving to a platform of converged services in which it is at a disadvantage. Within the mobile sector alone T-Mobile Netherlands is facing increased pressure from smaller operators such as Ziggo, which are also providing LTE services.

Broadband penetration in the Netherlands is one of the highest in the world, the result of large-scale government and municipal investment in broadband infrastructure. KPN has extended its vectoring VDSL service while the merged UPC Netherlands and Ziggo have upgraded their networks with DOCSIS3.0, and are looking to deploy DOCSIS3.1 in coming years. This upgrade will be capable of delivering 1Gb/s services and higher.

The market share held by DSL, once the dominant platform, has fallen consistently for several years as customers migrate to faster cable and fibre-based networks. By early 2016 fibre accounted for almost 13% of all fixed-line broadband connections.

This report assesses the key aspects of the Dutch telecom market. It provides updated data on fixed network services, profiles the major operators, and reviews regulatory issues including interconnection, local loop unbundling, number portability, carrier preselection, and the provisions for competitor access to cable and fibre infrastructure. The report also provides statistics and analyses on the mobile market, including analyses of the key operators and regulatory issues, and an assessment of emerging mobile data services such as mobile TV, LTE-B and developments in carrier aggregation technologies. In addition, the report covers the fixed and wireless broadband markets, including a range of technologies such as vectoring VDSL, FttP, powerline broadband, wireless broadband, Wi-Fi and internet via satellite. It also provides details of regulatory measures affecting network access, as well as recent developments in the digital media and videostreaming sectors.


Key developments:
EC approves KPN’s sale of Belgian unit BASE to Liberty Global’s Telenet;
Netherlands Telecom Agency given oversight for smart meter deployments;
KPN reports continuing slide in revenue in 2015; Liberty Global secures remaining stake in Ziggo; net neutrality legislation enforced; regulator rules against commercial FttP access on KPN’s network;
KPN extends vectoring VDSL technology;
Vodafone Netherlands trials m-payment platform for public transport;
13,050 LTE antennae installed by December 2015;
T-Mobile Netherlands launches CA LTE-A services;
decline in SMS as consumers switch to online messaging services;
KPN upgrades FttP to 1Gb/s in select areas;
Smaller cablecos by-passing DOCSIS3.0 for FttP;
KPN joins the Fon Wi-Fi network;
Ziggo deploys Wi-Fi hotspots to thousands of street cabinets;
Report update includes the regulator’s market data, telcos’ operating and financial data to Q4 2015, recent market developments.

Companies mentioned in this report:
KPN, UPC Nederland, Tele2 Nederland, Stipte (Scarlet Telecom), Ziggo, Orange Netherlands, Versatel, Vodafone Nederland, Reggefiber, Liberty Global.

Table Of Contents

Netherlands - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses
1. Key statistics
2. Telecommunications market
2.1 Market analysis
3. Regulatory environment
3.1 Historical overview
3.2 EU regulatory framework
3.3 Revised NFR
3.4 Regulatory authority
3.5 Telecom sector liberalisation
3.6 Interconnect
3.7 Access
3.7.1 Copper Pair Bonding
3.7.2 Cable access
3.7.3 Fibre access
3.8 Number Portability (NP)
3.9 Carrier PreSelection (CPS)
3.10 Wholesale Line Rental (WLR)
4. Fixed network operators
4.1 Introduction
4.2 Royal Koninklijke PTT Nederland (KPN)
4.2.1 Major acquisitions and sales
4.2.2 Structural separation
4.2.3 KPN's IP network
4.2.4 Regulator's position
4.3 UPC Nederland
4.4 Scarlet Telecom (Stipte)
4.5 Tele2 Netherlands
4.5.1 Versatel Telecom International NV
4.6 Ziggo
5. Telecommunications infrastructure
5.1 National telecom network
5.2 International infrastructure
5.3 Wholesale
5.3.1 Wholesale broadband access
5.4 Smart infrastructure
5.4.1 Broadband and smart grids
5.4.2 Amsterdam
6. Broadband market
6.1 Introduction and statistical overview
6.1.1 Market analysis
6.1.2 Government support
6.1.3 Broadband statistics
6.1.4 Forecasts broadband subscribers 2016; 2018; 2021
6.2 Hybrid Fibre Coax (HFC) networks
6.2.1 Introduction
6.2.2 Ziggo
6.2.3 UPC Nederland
6.3 Digital Subscriber Line (DSL) networks
6.3.1 Introduction
6.3.2 Leased lines
6.3.3 ADSL2+
6.3.4 VDSL
6.3.5 Rival networks
6.4 Fibre-to-the-Premises (FttP) networks
6.4.1 Introduction
6.4.2 Regional characteristics
6.4.3 Regulating fibre
6.4.4 Helping muni fibre
6.4.5 Fibre and trans-sector policies
6.4.6 Needing a national approach
6.4.7 Wholesale fibre
6.4.8 Open Access Model
6.4.9 KPN
6.4.10 Other operators
6.4.11 Government, councils and telcos involved
6.4.12 Ethernet-to-the-premises (EttP)
6.4.13 Cablecos and fibre
6.5 Other fixed broadband services
6.5.1 Broadband Powerline (BPL)
6.5.2 Wireless Local Loop (WLL)
6.5.3 Wireless LANS/Wi-Fi
6.5.4 WiMAX
6.5.5 Internet via satellite
7. Digital media
7.1 Overview
7.1.1 Introduction
7.1.2 Business models
7.2 Digital TV
7.2.1 Introduction
7.2.2 Digital Terrestrial TV (DTTV)
7.2.3 Videostreaming
7.2.4 Communication: VoIP
7.2.5 Cable TV
7.2.6 Satellite TV
8. Mobile communications
8.1 Market analysis
8.2 Mobile statistics
8.2.1 General statistics
8.2.2 Mobile voice
8.2.3 Mobile data
8.2.4 Mobile broadband
8.2.5 Forecasts mobile subscribers 2016; 2018; 2021
8.3 Regulatory issues
8.3.1 Spectrum regulations and spectrum auctions
8.3.2 Mobile Termination Rates (MTRs)
8.3.3 Mobile Number Portability (MNP)
8.3.4 Roaming
8.3.5 Network neutrality
8.3.6 Network sharing
8.4 Mobile infrastructure
8.4.1 Digital networks
8.4.2 Other infrastructure developments
8.4.3 Machine-to-Machine (M2M)
8.5 Major mobile operators
8.5.1 KPN
8.5.2 Vodafone Netherlands
8.5.3 T-Mobile Netherlands
8.5.4 Mobile Virtual Network Operators (MVNOs)
8.6 Mobile content and applications
8.6.1 Mobile TV
8.6.2 M-payments
8.6.3 Satellite mobile
Table 1 Country statistics 2015 (e)
Table 2 Telephone network statistics 2015 (e)
Table 3 Internet user statistics 2015 (e)
Table 4 Broadband statistics 2015 (e)
Table 5 Mobile statistics 2015 (e)
Table 6 National telecommunications authority
Table 7 Historic - Cumulative mobile numbers ported 2002 - 2009
Table 8 CPS subscribers and WLR lines 2008 - 2014
Table 9 WLR lines 2008 - 2015
Table 10 Fixed-line revenue (PSTN, VoB) 2006 - 2014
Table 11 Fixed-line traffic by type 2008 - 2014
Table 12 Fixed-line traffic revenue 2006 - 2016
Table 13 KPN net line loss 2005 - 2015
Table 14 KPN network channels (consumer), PSTN, ISDN, VoIP consumer 2005 - 2015
Table 15 KPN consumer market share by sector 2007 - 2015
Table 16 KPN subscribers by sector (consumer) 2005 - 2015
Table 17 KPN Group financial data 2004 - 2015
Table 18 KPN financial data by sector (Netherlands) 2005 - 2015
Table 19 UPC Nederland subscribers 2005 - 2014
Table 20 UPC Netherlands revenue (US$) and annual change 2005 - 2012
Table 21 UPC Netherlands revenue () 2007 - 2014
Table 22 Tele2 Netherlands residential subscribers by type 2007 - 2015
Table 23 Tele2 Netherlands revenue by sector 2007 - 2015
Table 24 Ziggo financial data 2006 - 2015
Table 25 Ziggo subscriber data 2007 - 2015
Table 26 Fixed lines in services by type 2006 - 2015
Table 27 Fixed lines in service and teledensity 1999 - 2016
Table 28 Netherlands internet bandwidth 1998 - 2014
Table 29 Unbundled MDF connections by type 2008 - 2015
Table 30 Historic - Broadband retail subscribers (cable modem, DSL, fibre) 1999 - 2004
Table 31 Fixed broadband retail subscribers (cable modem, DSL, fibre) 2005 - 2016
Table 32 Fixed-line broadband market share by technology 2008 - 2016
Table 33 DSL broadband connections by speed 2010 2014
Table 34 Cable broadband connections by speed 2010 2014
Table 35 Fibre broadband connections by speed 2013 2014
Table 36 Proportion of broadband retail connections by speed 2010 - 2014
Table 37 Broadband penetration rate 1999 - 2016
Table 38 Broadband penetration by technology 2007 - 2014
Table 39 Forecast broadband subscribers 2016; 2018; 2021
Table 40 Cable modem subscribers (retail) 2000 - 2016
Table 41 Ziggo financial data 2006 - 2015
Table 42 Ziggo revenue by segment 2012 - 2015
Table 43 Ziggo subscriber data 2007 - 2015
Table 44 UPC Nederland subscribers 2005 - 2014
Table 45 UPC Netherlands revenue and annual change (US$) 2005 - 2013
Table 46 UPC Netherlands revenue () 2007 - 2014
Table 47 UPC Netherlands revenue by segment () 2012 - 2014
Table 48 KPN consumer retail broadband subscribers 2007 - 2015
Table 49 DSL market share of broadband subscribers 2004 - 2013
Table 50 DSL subscribers 2000 - 2016
Table 51 Tele2 DSL subscribers 2006 - 2015
Table 52 KPN MDF broadband accesses 2005 - 2013
Table 53 FttP connections and subscribers 2006 - 2015
Table 54 FttP subscribers 2006 - 2016
Table 55 Regulated LLU tariffs, by access network
Table 56 KPN/Reggefiber FttP activated premises 2009 - 2015
Table 57 Bundled services subscribers 2011 - 2014
Table 58 Double play subscribers 2013 - 2014
Table 59 Market share of broadband in bundled services 2011 - 2014
Table 60 Market share of fixed-voice in bundled services 2011 - 2014
Table 61 Market share of TV in bundled services 2011 - 2014
Table 62 KPN subscribers with bundled services 2008 - 2015
Table 63 Digital TV distribution infrastructure market share 2003 2011
Table 64 TV retail revenue by platform 2006 2014
Table 65 TV subscribers by platform 2010 2014
Table 66 Digitenne subscribers 2006 - 2015
Table 67 KPN IPTV subscribers 2008 - 2015
Table 68 Ziggo VoIP subscribers 2007 - 2015
Table 69 Voice-over-Broadband lines in services 2006 - 2014
Table 70 KPN VoIP subscribers 2005 - 2015
Table 71 Cable TV subscribers by type 2008 - 2014
Table 72 Cable TV households and penetration 2008 - 2014
Table 73 UPC Nederland cable TV subscribers 2005 - 2014
Table 74 UPC Netherlands revenue and annual change (US$) 2005 - 2013
Table 75 UPC Netherlands revenue () 2007 - 2014
Table 76 Ziggo cable TV subscribers 2007 - 2015
Table 77 Satellite TV households and household penetration 2002 2011; 2016
Table 78 Mobile services market revenue 2006 - 2016
Table 79 Mobile services revenue by sector 2008 - 2013
Table 80 Historic - Mobile (SIM) subscribers and penetration rate (regulator data) 1999 - 2004
Table 81 Mobile (SIM) subscribers and penetration rate (regulator data) 2005 - 2016
Table 82 Total mobile traffic 2007 - 2016
Table 83 Market share of subscribers by operator 2006 - 2015
Table 84 Prepaid and contract subscribers by market share (MNOS) 2008 - 2014
Table 85 Prepaid and contract subscribers (MNOs) 2007 - 2014
Table 86 Data traffic 2008 - 2016
Table 87 SMS and data revenue 2008 - 2016
Table 88 SMS traffic 2008 - 2016
Table 89 Mobile broadband subscribers via laptops 2009 - 2013
Table 90 Forecast mobile subscribers 2016; 2018; 2021
Table 91 3G licence awards (spectrum, spectrum fees and admin fees) July 2000
Table 92 MTRs 2006 - 2008
Table 93 MTRs 2009 - 2012
Table 94 Wholesale termination revenue 2007 - 2015
Table 95 Wholesale terminated traffic 2010 - 2014
Table 96 Historic - Cumulative mobile numbers ported 2003 - 2009
Table 97 European roaming charges 2007 2016
Table 98 European retail data roaming charges 2012 - 2014
Table 99 European wholesale voice and data roaming charges 2012 - 2014
Table 100 KPN LTE subscribers 2012 - 2015
Table 101 M2M connections 2010 - 2016
Table 102 KPN mobile subscribers 1998 - 2015
Table 103 KPN mobile consumer retail and wholesale subscribers 2006 - 2015
Table 104 KPN international mobile service revenue by operator 2006 - 2015
Table 105 KPN mobile monthly ARPU 2006 - 2015
Table 106 Vodafone Netherlands financial data 2007 - 2016
Table 107 Vodafone Netherlands subscribers 2004 - 2015
Table 108 Vodafone Netherlands blended ARPU 2004 - 2015
Table 109 Vodafone Netherlands voice minutes 2004 - 2015
Table 110 T-Mobile Netherlands subscribers 2006 - 2015
Table 111 T-Mobile Netherlands financial data 2006 - 2015
Table 112 T-Mobile Netherlands mobile service revenue 2007 - 2015
Table 113 T-Mobile Netherlands blended ARPU 2006 - 2015
Table 114 MVNO subscribers 2005 - 2014
Table 115 Tele2 mobile subscribers 2007 - 2015
Table 116 Tele2 mobile revenue 2012 - 2015
Table 117 Ziggo mobile subscribers 2014 - 2015
Chart 1 Fixed-line traffic by type 2008 2014
Chart 2 KPN network channels (consumer), PSTN, ISDN, VoIP consumer 2005 2015
Chart 3 KPN subscribers by sector (consumer) 2005 2015
Chart 4 KPN Group financial data 2004 2015
Chart 5 KPN financial data by sector (Netherlands) 2005 2015
Chart 6 UPC Nederland subscribers 2005 2014
Chart 7 Tele2 Netherlands residential subscribers by type 2007 2015
Chart 8 Tele2 Netherlands revenue by type 2007 2015
Chart 9 Ziggo financial data 2006 2015
Chart 10 Ziggo operating and subscriber data 2007 2015
Chart 11 Fixed lines in services by type 2006 2015
Chart 12 Unbundled MDF connections by type 2008 2015
Chart 13 Fixed broadband subscribers (cable modem, DSL, fibre) 2005 2016
Chart 14 Broadband market share by technology 2008 2016
Chart 15 Ziggo financial data 2006 2015
Chart 16 Ziggo operating and subscriber data 2007 2015
Chart 17 UPC Nederland subscribers 2005 2014
Chart 18 Cable TV subscribers by type 2008 2013
Chart 19 UPC Nederland cable TV subscribers 2005 2014
Chart 20 Ziggo cable TV subscribers 2007 2015
Chart 21 Mobile services t revenue by sector 2008 2013
Chart 22 Total mobile (SIM) subscribers and penetration rate (regulator data) 2002 2016
Chart 23 Prepaid and contract subscribers 2007 2014
Chart 24 SMS and data revenue 2008 2016
Chart 25 KPN Mobile consumer retail subscribers 2006 2015
Chart 26 KPN international mobile service revenue by operator 2006 2015
Chart 27 Vodafone Netherlands financial data 2007 2016
Chart 28 T-Mobile Netherlands financial data 2006 2015
Chart 29 MVNO subscribers 2005 2014
Exhibit 1 EU The New Regulatory Framework (NRF)
Exhibit 2 Fixed-to-mobile interconnections tariffs 2007 - 2009
Exhibit 3 Access and the local loop
Exhibit 4 Plan of action and targets 2003 - 2015
Exhibit 5 Overview of digital media
Exhibit 6 Premium SMS market feature overview by operator 2010
Exhibit 7 2.6GHz spectrum auction April 2010
Exhibit 8 Spectrum auction October 2012

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