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“Rising need for business agility, cost efficiency and ROI from mobile BPM suites, and efficiency in compliance control are factors driving the growth of the mobile BPM market”
Mobile BPM solutions enable organizations to optimize their business processes and enhance the functioning of these processes, thereby enabling better management of resources and accelerating the decision-making process. The mobile BPM market is projected to grow from USD 1.18 billion in 2015 to USD 3.26 billion by 2020, at a CAGR of 22.5% from 2015 to 2020. This growth is mainly attributed to the increasing implementation of mobile BPM solutions across varied industry verticals. Other factors influencing the growth of this market include development of new solutions that facilitate agility and automation of complex compliance regulations within organizations.

The automation solution is expected to gain maximum traction during the forecast period
The automation solution segment contributed the largest share in the mobile BPM market during the forecast period. Furthermore, due to increase in cloud-enabled technology trends in enterprises, the mobile BPM market is expected to grow at a high CAGR in the next five years. Among all verticals, the BFSI vertical contributed the largest share in the mobile BPM market, whereas the consulting services segment is expected to grow at the highest CAGR from 2015 to 2020. On the basis of deployment model, the hybrid cloud segment accounted for the largest share in the mobile BPM market.

Break-up of profiles of primary participants for the report is given below:
- By Company Type - Tier 1 – 55%, Tier 2 – 20%, and Tier 3 – 25%
- By Designation - C level – 60%, Director level – 25%, and Others – 15%
- By Region - North America – 10%, Europe – 20%, Asia-Pacific – 40%, and RoW – 30%

Varied key players operating in the mobile BPM market include:
1. IBM
2. Oracle
3. Appian
4. Pegasystems Inc.
5. Fujitsu Limited
6. Software AG
7. OpenText
8. EMC Corporation
9. Hyland Software
10. Tibco Software

The report will help the market leaders/new entrants in this market in the following ways:
1. The report segments the mobile BPM market and provides the closest approximation of revenue numbers of the overall market and its subsegments, including solutions, verticals, services, deployment models, and regions.
2. The report helps stakeholders to understand the pulse of the market, and offers information on key market drivers, restraints, challenges, and opportunities.
3. The report also helps stakeholders understand the competitive environment and gain worthy insights in order to sustain their position in the market.

Table Of Contents

Mobile BPM Market by Solution, Service, End User , Vertical, Deployment Model, and Region - Global Forecast to 2020
TABLE OF CONTENTS

1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET DEFINITION 16
1.3 MARKET SCOPE 17
1.3.1 MARKETS COVERED 17
1.3.2 YEAR CONSIDERED FOR THE STUDY 18
1.4 CURRENCY 18
1.5 LIMITATIONS 18
1.6 STAKEHOLDERS 18
2 RESEARCH METHODOLOGY 19
2.1 RESEARCH DATA 19
2.1.1 SECONDARY DATA 20
2.1.1.1 Key data from secondary sources 20
2.1.2 PRIMARY DATA 20
2.1.2.1 Key data from primary sources 21
2.1.2.2 Key industry insights 22
2.2 MARKET SIZE ESTIMATION 22
2.2.1 BOTTOM-UP APPROACH 23
2.2.2 TOP-DOWN APPROACH 24
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 25
2.4 ASSUMPTIONS 26
3 EXECUTIVE SUMMARY 27
4 PREMIUM INSIGHTS 32
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE MOBILE BPM MARKET 32
4.2 MOBILE BPM MARKET - AUTOMATION SOLUTION, BY REGION 33
4.3 GLOBAL MOBILE BPM MARKET 33
4.4 MOBILE BPM MARKET, TOP VERTICAL, BY REGION 34
4.5 LIFECYCLE ANALYSIS, BY REGION 35
5 MARKET OVERVIEW 36
5.1 INTRODUCTION 37
5.2 EVOLUTION 37
5.3 MARKET SEGMENTATION 38
5.3.1 BY SOLUTION 38
5.3.2 BY SERVICE 38
5.3.3 BY END USER 39
5.3.4 BY DEPLOYMENT MODEL 39
5.3.5 BY VERTICAL 39
5.3.6 BY REGION 40
5.4 MARKET DYNAMICS 40
5.4.1 DRIVERS 41
5.4.1.1 Increased need for business agility 41
5.4.1.2 Cost efficiency and ROI from mobile BPM suites 41
5.4.1.3 Efficiency in compliance control 41
5.4.2 RESTRAINTS 42
5.4.2.1 Employee resistance to mobile BPM 42
5.4.2.2 Misconception about mobile BPM solutions among end users 42
5.4.3 OPPORTUNITIES 42
5.4.3.1 Growth in the amount of data and increasing complexities of business processes 42
5.4.3.2 Increased adoption of cloud 42
5.4.3.3 Increased focus on mobile technologies 43
5.4.4 CHALLENGES 43
5.4.4.1 Integration of new and existing technology 43
5.4.4.2 Management of cultural changes 43
6 INDUSTRY TRENDS 44
6.1 INTRODUCTION 44
6.2 VALUE CHAIN ANALYSIS 44
6.3 SUPPLY CHAIN ANALYSIS 45
6.4 PORTER'S FIVE FORCES ANALYSIS 46
6.4.1 THREAT OF NEW ENTRANTS 47
6.4.2 THREAT OF SUBSTITUTES 47
6.4.3 BARGAINING POWER OF SUPPLIERS 47
6.4.4 BARGAINING POWER OF BUYERS 48
6.4.5 INTENSITY OF COMPETITIVE RIVALRY 48
7 GLOBAL MOBILE BPM MARKET ANALYSIS, BY END USER 49
7.1 INTRODUCTION 50
7.2 ENTERPRISES 51
7.3 SMALL AND MEDIUM ENTERPRISES (SMES) 51
8 GLOBAL MOBILE BPM MARKET ANALYSIS, BY SOLUTION 52
8.1 INTRODUCTION 53
8.2 AUTOMATION 54
8.3 CONTENT and DOCUMENT MANAGEMENT 55
8.4 INTEGRATION 57
8.5 MONITORING and OPTIMIZATION 58
8.6 PROCESS MODELING and DESIGN 60
8.7 OTHERS 62
9 GLOBAL MOBILE BPM MARKET ANALYSIS, BY DEPLOYMENT 64
9.1 INTRODUCTION 65
9.2 HYBRID CLOUD 66
9.3 PUBLIC CLOUD 67
9.4 PRIVATE CLOUD 69
10 GLOBAL MOBILE BPM MARKET ANALYSIS, BY SERVICES 71
10.1 INTRODUCTION 72
10.2 MAINTENANCE and SUPPORT 73
10.3 INTEGRATION and DESIGN 74
10.4 CONSULTING 76
10.5 OTHERS 77
11 GLOBAL MOBILE BPM MARKET ANALYSIS, BY VERTICAL 79
11.1 INTRODUCTION 80
11.2 BANKING FINANCIAL SERVICES AND INSURANCE (BFSI) 81
11.3 GOVERNMENT and DEFENSE 83
11.4 IT and TELECOM 84
11.5 CONSUMER GOOD and RETAIL 86
11.6 MANUFACTURING 87
11.7 AUTOMOTIVE 89
11.8 HEALTHCARE 90
11.9 TRANSPORTATION and LOGISTICS 92
11.10 OTHERS 93
12 GEOGRAPHIC ANALYSIS 95
12.1 INTRODUCTION 96
12.2 NORTH AMERICA 97
12.3 EUROPE 99
12.4 ASIA-PACIFIC 101
12.5 MIDDLE EAST AND AFRICA 103
12.6 LATIN AMERICA 105
13 COMPETITIVE LANDSCAPE 107
13.1 OVERVIEW 107
13.2 COMPETITIVE SITUATION AND TRENDS 108
13.3 COMPETITIVE SITUATION AND TRENDS 109
13.4 MERGERS AND ACQUISITIONS 109
13.5 NEW PRODUCT LAUNCHES 110
13.6 PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS 111
13.7 EXPANSIONS 112
14 COMPANY PROFILES 113
(Business Overview, Products and Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
14.1 INTRODUCTION 113
14.2 IBM 114
14.3 FUJITSU 117
14.4 ORACLE 120
14.5 OPENTEXT CORPORATION 124
14.6 SOFTWARE AG 127
14.7 APPIAN 131
14.8 PEGASYSTEMS INC. 133
14.9 EMC CORPORATION 136
14.10 HYLAND SOFTWARE, INC. 139
14.11 TIBCO SOFTWARE 141
*Details on Business Overview, Products and Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
15 KEY INNOVATORS 144
15.1 BIZAGI 144
15.1.1 BUSINESS OVERVIEW 144
15.1.2 PUSH FOR MOBILE BPM 144
15.2 PNMSOFT 144
15.2.1 BUSINESS OVERVIEW 144
15.2.2 PUSH FOR MOBILE BPM 144
15.3 NEWGEN 145
15.3.1 BUSINESS OVERVIEW 145
15.3.2 PUSH FOR MOBILE BPM 145
16 APPENDIX 146
16.1 DISCUSSION GUIDE 146
16.2 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE 150
16.3 AVAILABLE CUSTOMIZATIONS 151
16.4 RELATED REPORTS 152


LIST OF TABLES

TABLE 1 GLOBAL MOBILE BPM MARKET SIZE AND GROWTH, 2013-2020 (USD MILLION) 28
TABLE 2 GLOBAL MOBILE BPM MARKET SIZE, BY END USERS, 2013-2020 (USD MILLION) 50
TABLE 3 ENTERPRISES: MOBILE BPM MARKET SIZE, BY SERVICES,
2013-2020 (USD MILLION) 51
TABLE 4 SMES MARKET SIZE, BY SERVICES, 2013-2020 (USD MILLION) 51
TABLE 5 GLOBAL MOBILE BPM MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 53
TABLE 6 AUTOMATION: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 54
TABLE 7 AUTOMATION: MOBILE BPM MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 55
TABLE 8 CONTENT and DOCUMENT MANAGEMENT: MOBILE BPM MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 56
TABLE 9 CONTENT and DOCUMENT MANAGEMENT: MOBILE BPM MARKET SIZE,
BY END USER, 2013-2020 (USD MILLION) 56
TABLE 10 INTEGRATION: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 57
TABLE 11 INTEGRATION: MOBILE BPM MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 58
TABLE 12 MONITORING and OPTIMIZATION: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 59
TABLE 13 MONITORING and OPTIMIZATION: MOBILE BPM MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 59
TABLE 14 PROCESS MODELING and DESIGN: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 61
TABLE 15 PROCESS MODELING and DESIGN: MOBILE BPM MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 61
TABLE 16 OTHERS: MOBILE BPM MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 62
TABLE 17 OTHERS: MOBILE BPM MARKET SIZE, BY END USER, 2013-2020 (USD MILLION) 63
TABLE 18 GLOBAL MOBILE BPM MARKET SIZE, BY DEPLOYMENT,
2013-2020 (USD MILLION) 65
TABLE 19 HYBRID CLOUD: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 66
TABLE 20 HYBRID CLOUD: MOBILE BPM MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 67
TABLE 21 PUBLIC CLOUD: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 68
TABLE 22 PUBLIC CLOUD: MOBILE BPM MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 68
TABLE 23 PRIVATE CLOUD: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 69
TABLE 24 PRIVATE CLOUD: MOBILE BPM MARKET SIZE, BY END USER,
2013-2020 (USD MILLION) 70
TABLE 25 MOBILE BPM MARKET SIZE, BY SERVICES , 2013-2020 (USD MILLION) 72
TABLE 26 MAINTENANCE and SUPPORT: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 73
TABLE 27 MAINTENANCE and SUPPORT: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 74
TABLE 28 INTEGRATION and DESIGN: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 75
TABLE 29 INTEGRATION and DESIGN: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 75
TABLE 30 CONSULTING SERVICES: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 76
TABLE 31 CONSULTING SERVICES: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 77
TABLE 32 OTHER SERVICES: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 78
TABLE 33 OTHER SERVICES: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 78
TABLE 34 GLOBAL MOBILE BPM MARKET SIZE, BY VERTICAL, 2013-2020 (USD MILLION) 81
TABLE 35 BFSI: MOBILE BPM MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 82
TABLE 36 BFSI: MOBILE BPM MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 82
TABLE 37 GOVERNMENT and DEFENSE: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 83
TABLE 38 GOVERNMENT and DEFENSE: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 84
TABLE 39 IT and TELECOM: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 85
TABLE 40 IT and TELECOM: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 85
TABLE 41 CONSUMER GOOD and RETAIL: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 86
TABLE 42 CONSUMER GOOD and RETAIL: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 87
TABLE 43 MANUFACTURING: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 88
TABLE 44 MANUFACTURING: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 88
TABLE 45 AUTOMOTIVE: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 89
TABLE 46 AUTOMOTIVE: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 90
TABLE 47 HEALTHCARE: MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 91
TABLE 48 HEALTHCARE: MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 91
TABLE 49 TRANSPORTATION and LOGISTICS : MOBILE BPM MARKET SIZE, BY REGION,
2013-2020 (USD MILLION) 92
TABLE 50 TRANSPORTATION and LOGISTICS : MOBILE BPM MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 93
TABLE 51 OTHERS : MOBILE BPM MARKET SIZE, BY REGIONS, 2013-2020 (USD MILLION) 94
TABLE 52 OTHERS : MOBILE BPM MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 94
TABLE 53 MOBILE BPM MARKET SIZE, BY REGION, 2013-2020 (USD MILLION) 96
TABLE 54 NORTH AMERICA : MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 98
TABLE 55 NORTH AMERICA : MOBILE BPM MARKET SIZE, BY SERVICES,
2013-2020 (USD MILLION) 98
TABLE 56 EUROPE : MOBILE BPM MARKET SIZE, BY SOLUTION, 2013-2020 (USD MILLION) 99
TABLE 57 EUROPE : MOBILE BPM MARKET SIZE, BY SERVICES, 2013-2020 (USD MILLION) 100
TABLE 58 ASIA-PACIFIC : MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 102
TABLE 59 EUROPE : MOBILE BPM MARKET SIZE, BY SERVICES, 2013-2020 (USD MILLION) 102
TABLE 60 MIDDLE EAST and AFRICA : MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 104
TABLE 61 MIDDLE EAST and AFRICA : MOBILE BPM MARKET SIZE, BY SERVICES,
2013-2020 (USD MILLION) 104
TABLE 62 LATIN AMERICA : MOBILE BPM MARKET SIZE, BY SOLUTION,
2013-2020 (USD MILLION) 106
TABLE 63 LATIN AMERICA: MOBILE BPM MARKET SIZE, BY SERVICES,
2013-2020 (USD MILLION) 106
TABLE 64 MERGERS AND ACQUISITIONS, 2011-2014 109
TABLE 65 NEW PRODUCT LAUNCHES, 2011-2014 110
TABLE 66 PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS,
2012-2014 111
TABLE 67 EXPANSION, 2014 112


LIST OF FIGURES

FIGURE 1 RESEARCH DESIGN 19
FIGURE 2 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM UP APPROACH 23
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 24
FIGURE 4 MARKET BREAKDOWN DATA TRIANGULATION APPROACH 25
FIGURE 5 MOBILE BPM MARKET SIZE, REGIONAL SNAPSHOT: NORTH AMERICA EXPECTED TO ACCOUNT FOR THE LARGEST MARKET SHARE THROUGHOUT THE FORECAST PERIOD 28
FIGURE 6 MOBILE BPM MARKET SIZE, VERTICAL SNAPSHOT: THE IT and TELECOM SEGMENT EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 29
FIGURE 7 MOBILE BPM MARKET SIZE, SOLUTION SNAPSHOT: AUTOMATION EXPECTED TO CONTRIBUTE THE LARGEST MARKET SHARE 29
FIGURE 8 MOBILE BPM MARKET SIZE, SERVICES SNAPSHOT: MAINTENANCE and SUPPORT EXPECTED TO ACCOUNT FOR THE LARGEST MARKET SHARE 30
FIGURE 9 MOBILE BPM MARKET SIZE, END USERS SNAPSHOT: ENTERPRISES EXPECTED TO ACCOUNT FOR THE LARGEST MARKET SHARE 30
FIGURE 10 GLOBAL MOBILE BPM MARKET: NORTH AMERICA EXPECTED TO ACCOUNT FOR THE LARGEST MARKET SHARE IN 2015 31
FIGURE 11 NEED FOR BUSINESS AGILITY AND COST EFFICIENCY EXPECTED TO DRIVE THE MOBILE BPM MARKET 32
FIGURE 12 NORTH AMERICA EXPECTED TO DOMINATE THE MOBILE BPM MARKET IN AUTOMATION DURING THE FORECAST PERIOD 33
FIGURE 13 CONSULTING AND HYBRID CLOUD AMONG ARE THE DOMINANT SEGMENT IN THE MOBILE BPM MARKET 33
FIGURE 14 BFSI VERTICAL OF THE MARKET EXPECTED TO WITNESS HIGHEST GROWTH IN ASIA-PACIFIC 34
FIGURE 15 REGIONAL LIFECYCLE - THE MOBILE BPM MARKET IN LATIN AMERICA IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 35
FIGURE 16 MOBILE BPM MARKET SEGMENTATION: BY SOLUTION 38
FIGURE 17 MOBILE BPM MARKET SEGMENTATION: BY SERVICE 38
FIGURE 18 MOBILE BPM MARKET SEGMENTATION: BY END USER 39
FIGURE 19 MOBILE BPM MARKET SEGMENTATION: BY DEPLOYMENT MODEL 39
FIGURE 20 MOBILE BPM MARKET SEGMENTATION: BY VERTICAL 39
FIGURE 21 MOBILE BPM MARKET SEGMENTATION: BY REGION 40
FIGURE 22 GLOBAL MOBILE BPM MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES,
AND CHALLENGES 40
FIGURE 23 VALUE CHAIN ANALYSIS: MOBILE BPM MARKET 45
FIGURE 24 SUPPLY CHAIN ANALYSIS : MOBILE BPM MARKET 45
FIGURE 25 GLOBAL MOBILE BPM MARKET: PORTER'S FIVE FORCES ANALYSIS 46
FIGURE 26 ENTERPRISES ARE EXPECTED TO DOMINATE THE MARKET THROUGHOUT THE FORECAST PERIOD 50
FIGURE 27 CONTENT and DOCUMENT MANAGEMENT SOLUTIONS EXPECTED TO BE THE FASTEST-GROWING SEGMENT 53
FIGURE 28 THE MOBILE BPM MARKET IN AUTOMATION EXPECTED TO GROW AT THE HIGHEST CAGR IN ASIA-PACIFIC 54
FIGURE 29 THE CONTENT and DOCUMENT MANAGEMENT MARKET EXPECTED TO GROW AT THE HIGHEST CAGR IN LATIN AMERICA 56
FIGURE 30 THE INTEGRATION MARKET EXPECTED TO WITNESS HIGHEST CAGR IN THE LATIN AMERICAN REGION 57
FIGURE 31 THE MONITORING and OPTIMIZATION MARKET EXPECTED TO WITNESS THE HIGHEST GROWTH IN LATIN AMERICA 59
FIGURE 32 THE PROCESS MODELING and DESIGN MARKET IS EXPECTED TO WITNESS HIGHEST CAGR IN LATIN AMERICA 60
FIGURE 33 THE OTHER SOLUTIONS MARKET IS EXPECTED TO SHOW HIGHEST CAGR GROWTH RATE IN LATIN AMERICA 62
FIGURE 34 HYBRID CLOUD EXPECTED TO LEAD THE MOBILE BPM MARKET 65
FIGURE 35 MOBILE BPM ON HYBRID CLOUD EXPECTED TO REGISTER HIGHEST GROWTH IN EUROPE 66
FIGURE 36 MOBILE BPM ON PUBLIC CLOUD EXPECTED TO REGISTER HIGHEST GROWTH IN EUROPE 67
FIGURE 37 MOBILE BPM ON PRIVATE CLOUD EXPECTED TO REGISTER HIGHEST GROWTH IN LATIN AMERICA 69
FIGURE 38 THE MAINTENANCE and SUPPORT SEGMENT PROJECTED TO LEAD THE MOBILE BPM MARKET 72
FIGURE 39 MOBILE BPM FOR MAINTENANCE and SUPPORT IS EXPECTED TO REGISTER HIGHEST GROWTH IN LATIN AMERICA 73
FIGURE 40 MOBILE BPM FOR INTEGRATION and DESIGN EXPECTED TO REGISTER HIGHEST GROWTH IN LATIN AMERICA 74
FIGURE 41 MOBILE BPM FOR CONSULTING SERVICES EXPECTED TO REGISTER HIGHEST GROWTH IN LATIN AMERICA 76
FIGURE 42 OTHERS EXPECTED TO REGISTER HIGHEST GROWTH IN ASIA-PACIFIC 77
FIGURE 43 BFSI VERTICAL IS EXPECTED TO DOMINATE THE MARKET DURING THE FORECAST PERIOD 80
FIGURE 44 BFSI VERTICAL ESTIMATED TO WITNESS HIGHEST GROWTH IN ASIA-PACIFIC 81
FIGURE 45 GOVERNMENT and DEFENSE VERTICAL ESTIMATED TO WITNESS HIGHEST GROWTH IN LATIN AMERICA 83
FIGURE 46 IT and TELECOM VERTICAL ESTIMATED TO WITNESS HIGHEST GROWTH IN LATIN AMERICA REGION 84
FIGURE 47 CONSUMER GOOD and RETAIL VERTICAL ESTIMATED TO WITNESS HIGHEST GROWTH IN LATIN AMERICA 86
FIGURE 48 MOBILE BPM MARKET IN NORTH AMERICA EXPECTED TO SHOW HIGHEST GROWTH IN THE MANUFACTURING VERTICAL 87
FIGURE 49 AUTOMOTIVE VERTICAL ESTIMATED TO WITNESS THE HIGHEST GROWTH IN LATIN AMERICA 89
FIGURE 50 HEALTHCARE VERTICAL ESTIMATED TO WITNESS THE HIGHEST GROWTH IN ASIA-PACIFIC 90
FIGURE 51 TRANSPORTATION and LOGISTICS VERTICAL ESTIMATED TO WITNESS THE HIGHEST GROWTH IN THE MIDDLE EAST and AFRICA REGION 92
FIGURE 52 OTHER VERTICALS ESTIMATED TO WITNESS THE HIGHEST GROWTH IN NORTH AMERICA 93
FIGURE 53 LATIN AMERICA IS EXPECTED TO WITNESS THE HIGHEST GROWTH IN THE MOBILE BPM MARKET 96
FIGURE 54 NORTH AMERICA MOBILE BPM MARKET: SNAPSHOT 97
FIGURE 55 EUROPE MOBILE BPM MARKET: SNAPSHOT 99
FIGURE 56 ASIA-PACIFIC MOBILE BPM MARKET: SNAPSHOT 101
FIGURE 57 MIDDLE EAST AND AFRICA MOBILE BPM MARKET: SNAPSHOT 103
FIGURE 58 LATIN AMERICA MOBILE BPM MARKET: SNAPSHOT 105
FIGURE 59 COMPANIES ADOPTED MERGERS AND ACQUISITIONS AS THE KEY GROWTH STRATEGY TO EXPAND THEIR PRESENCE IN THE MARKET 107
FIGURE 60 MARKET EVALUATION FRAMEWORK 108
FIGURE 61 BATTLE FOR MARKET SHARE: MERGERS AND ACQUISITION HAS BEEN THE KEY STRATEGY 109
FIGURE 62 GEOGRAPHIC REVENUE MIX OF TOP 4 MARKET PLAYERS: REFERENCE 113
FIGURE 63 IBM: COMPANY SNAPSHOT 114
FIGURE 64 IBM: SWOT ANALYSIS 116
FIGURE 65 FUJITSU: COMPANY SNAPSHOT 117
FIGURE 66 FUJITSU: SWOT ANALYSIS 119
FIGURE 67 ORACLE: COMPANY SNAPSHOT 120
FIGURE 68 ORACLE: SWOT ANALYSIS 123
FIGURE 69 OPENTEXT CORPORATION: COMPANY SNAPSHOT 124
FIGURE 70 OPENTEXT: SWOT ANALYSIS 126
FIGURE 71 SOFTWARE AG: COMPANY SNAPSHOT 127
FIGURE 72 SOFTWARE AG, INC.: SWOT ANALYSIS 130
FIGURE 73 PEGASYSTEMS INC.: COMPANY SNAPSHOT 133
FIGURE 74 EMC: COMPANY SNAPSHOT 136
FIGURE 75 TIBCO SOFTWARE: COMPANY SNAPSHOT 141

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