1. Market Research
  2. > IT Services
  3. > Solution Integration Market Trends
  4. > Customer Relationship Management (CRM) - Outlook (2016-20)

Customer Relationship Management (CRM) - Outlook (2016-20)

  • July 2016
  • -
  • ResearchFox Consulting
  • -
  • 60 pages

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty.

Customer satisfaction play an important role in businesses to avoid churning of customers. Hence, the need for adoption of CRM software is essential for a systematic approach by businesses towards maintenance of customer interaction and to understand the requirements of customers and serve them efficiently.

The report titled "CRM software" showcases an in-depth analysis of the overall CRM software market in terms of market size, end-users, deployment model and verticals served. This report also forecasts the growth numbers till 2019(on a YoY basis) and hence suggests the compound annual growth for the estimated period. The report brings about a detailed description about developed and emerging CRM markets globally.


Table Of Contents

Customer Relationship Management (CRM) - Outlook (2016-20)
1. Introduction
1.1. Report Description
1.2. Objective
1.3. Scope of the Research
1.4. Regions Covered
1.5. Key Takeaways
1.6. Key Stakeholders
1.7. Key Terminologies
1.8. List of Abbreviations
2. Executive Summary
2.1. Executive Overview
3. Research and Forecasting
3.1. Research Methodology
3.2. Forecasting Methodology
4. Industry Landscape
4.1. Market Size and Growth
4.2. Competitive Landscape
4.3. Market Share
4.4. Company Classification
4.5. Region Outlook
4.6. Market Metrics
4.7. Porter's Five Forces Model
4.8. Key Drivers Analysis
4.9. Key Constraints Analysis
4.10. Key Opportunities Identified
4.11. Key Challenges Identified
5. Market Segmentation

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Ahmad

+1 718 618 4302

Purchase Reports From Reputable Market Research Publishers
Mobilized Sales Force Automation Solutions Promise Competitive Advantage in Still-Challenging Economy

Mobilized Sales Force Automation Solutions Promise Competitive Advantage in Still-Challenging Economy

  • $ 4950
  • Industry report
  • August 2016
  • by Frost & Sullivan

Growth Opportunities for Sales Organizations and SFA/CRM Providers Now that sales representatives and their managers are able to have mobile access to their sales force automation (SFA) solutions, everyday ...

Japan CRM Application Market Forecast, 2016-2020

Japan CRM Application Market Forecast, 2016-2020

  • $ 4500
  • Industry report
  • August 2016
  • by IDC

This IDC study, which is a translation of the Japan document IDC #JPJ40606016, presents the actual Japan CRM application market situation in 2015 and market forecast from 2016 to 2020. For the purpose ...

Western Europe CRM Applications Market Shares, 2015

Western Europe CRM Applications Market Shares, 2015

  • $ 4500
  • Industry report
  • September 2016
  • by IDC

This IDC study examines the CRM applications market for 2013-2015. The revenue and market shares of the leading vendors are provided for 2015. This study includes tables and charts mapping the market shares ...


ref:plp2016

Reportlinker.com © Copyright 2016. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.