1. Market Research
  2. > Telecom Market Trends

Global UCC Industry Outlook 

  • February 2016
  • 81 pages
  • Frost & Sullivan
Report ID: 3691038

Summary

Table of Contents

2016 Global UCC Industry Outlook : Accelerating Cloud Adoption will Deter Premises-based UCC Deployments

After years of provider initiatives, the UCC industry is finally moving in earnest toward software, services, and cloud architectures. Millennials, mobility, social, and BYOT continue to drive technology development in the quest for improved user adoption of UCC. Integration with business applications is a key focal area as UCC vendors strive to deliver greater ROI. Analytics is becoming increasingly important to prove the business value and effect of advanced UCC tools. This study identifies key UCC trends in 2016 and beyond. Market participants can use the findings of this study to develop more sustainable business strategies and accelerate growth.

Executive Summary—CEO’s Perspective

After years of provider initiatives, the UCC industry is finally moving in earnest toward software, services and cloud architectures.
Millennials, mobility, social and BYOT continue to drive development in the quest for improved user adoption of UCC.
Next-gen collaboration spaces with real-time and asynchronous capabilities are in vogue, yet their value is largely unproven.
Integration with business applications will be a focus as UCC vendors strive to deliver greater ROI.
Analytics will be increasingly important to prove the business value and effect of advanced UCC tools.

Premises-based Communications Platforms Market Key Findings

Premises-based Communications Platforms Market

The premises-based telephony market is undergoing a transformation around consumption models. Many vendors are reporting a decrease in IP line license shipments primarily due to a transition from a transactional model, based on perpetual license sales, to a subscription-based model that includes infrastructure, applications, and client licenses. This is helping vendors capture new revenue sources in the premises market, while enabling customers to future-proof their communications and collaboration investments.

- In 2015, premises-based systems IP line licenses and revenues continued to decrease for other reasons, too. This trend will hold in 2016 as many businesses delay investments in new technology due to challenging economic conditions, the perceived limited value of advanced solutions, and greater caution as the industry transforms and new technologies and business models emerge.

- Business customers are moving to new communications platforms only if their legacy system is so costly to maintain that they can justify a new investment in communications infrastructure, and/or if they have a specific need, such as centralization (easier management of the systems); mobility; UC features (e.g., conferencing, presence, collaboration); and new contact center capabilities.

- Some businesses are either seriously considering the move to hosted/cloud communications or have already migrated their telephony solutions to the cloud. This factor will have a growing impact on premises-based system sales in 2016 and beyond.

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

Ahmad helps you find the right report:

Testimonials

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at
Ikea

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at
Ingredion

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

Purchase Reports From Reputable Market Research Publishers

Mobile services in Sub-Saharan Africa: trends and forecasts 2016–2021

  • $ 7999
  • Industry report
  • February 2017
  • by Analysys Mason

"Demand for mobile content services and operators' bundled offers are driving smartphone take-up and will push the smartphone share of handsets up to 39.8% in 2021." The convenience of mobile Internet ...

Wireless network data traffic: worldwide trends and forecasts 2016-2021

  • $ 7999
  • Industry report
  • February 2017
  • by Analysys Mason

"The rate of annual growth worldwide will decline persistently over the forecast period, falling from 78% in 2015 to 30% in 2021." Cellular data traffic growth will continue to be stronger in emerging ...

Western Europe telecoms market: interim forecast update (16 countries) 2016–2021

  • $ 7999
  • Industry report
  • February 2017
  • by Analysys Mason

"Telecoms retail revenue decline in Western Europe will be slower than in previous years, falling at a CAGR of –0.5% between 2016 and 2021." Slower revenue decline in Western Europe is a result of increasing ...


ref:plp2016

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.