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Vietnam - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

  • March 2016
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 86 pages

Vietnam transitions to potentially more open mobile market
The Vietnamese government is finally addressing the restructure of the state-owned telecom conglomerate VNPT. After numerous false starts and a variety of proposals, it finally decided to hive off MobiFone from the state-owned parent and eventually sell shares via an IPO. The process is now irreversible. VNPT’s internal restructure also saw some major changes which included Vinaphone, its remaining mobile subsidiary. The revamped Vinaphone-VNPT was launched in August 2015.

Vietnam’s mobile market is growing, but growth had slowed significantly in 2015 and into 2016; fixed-line subscriber numbers have declined sharply; and broadband is booming, boosted by mobile broadband services and fibre-based fixed broadband. Much earlier, the government had set ambitious targets in the telecom sector for the expansion of infrastructure. But it fell well short of these targets. Things began to change, however, mainly on the back of an increasingly competitive mobile market. Vietnam’s mobile market has grown strongly over the last decade in particular. This was evidence that the competition model the government had put in place, although limited, was in fact working. The mobile market stalled in 2013, suffering a major correction in that year. By 2015/16 growth had returned but was generally slower, as already noted.

In the meantime, having come late to the internet, Vietnam is finally embracing the higher access speeds offered by the various broadband platforms. Although there has been a surge in subscriber numbers, fixed broadband remains a relatively small but expanding market segment. The fixed broadband services have been largely based on DSL technology; more recently, fibre-based broadband services are starting to replace DSL as the fixed broadband option, with FttH subscriptions growing by more than 150% in 2014. Most significantly, the arrival of mobile broadband has seen much wider access to faster internet speeds. The penetration of mobile broadband services was more than four times that of fixed broadband by 2015. An important aspect of the internet market is that the government has been particularly active in the development of cyber laws, no doubt because of its deeply ingrained political culture of central control.

The significant presence of fixed-line services throughout the country had been against the global trend for a developing economy (a high point of 20% penetration in 2009); however, fixed-line numbers have declined dramatically in recent years and by 2015 penetration had fallen to around 5%.

It needs to be said that the broad telecom market growth in Vietnam is happening amidst a sometimes confusing set of statistics. The figures published both by the government, the operators and other industry sources are often contradictory and earlier figures are often revised. In this report, where there is any doubt about the statistics issued, BuddeComm publishes in its tables what are considered the most likely figures or provides estimates.


Key developments:
Vietnam’s broadband market is growing strongly, on the back of the mobile broadband sector;
the mobile market had reached 147% penetration milestone coming into 2016;
overall growth in mobile subscribers has slowed;
despite extensive nationwide 3G rollout, subscriber numbers were lower still than expected;
the MIC had been preparing for 4G in 2015, with the licensing process expected in 2016;
the fixed-line market continues to be in decline, having dropped by 70% from its 2009 peak;
Vietnam’s second satellite, Vinasat-2, has been launched;
MobiFone, having been hived off from VNPT, by 2015 was being prepared for an IPO;
a revamped VNPT-Vinaphone operation was formally launched in August 2015;
fibre-based broadband subscribers were growing at an annual rate of 100%+ into 2015;
Samsung became the largest foreign investor in Viet Nam when it launched its project for a US$3 billion telephone handset manufacturing and assembling plant;
the MIC has set 2017 as the target date for introducing Mobile Number Portability (MNP).
The government continues to exercise tight control of internet, with clamp downs from time to time.



Companies mentioned in this report:
VNPT; Vinaphone; Mobifone; Viettel; S-Fone; EVN Telecom; Vietnamobile (Hanoi Telecom); GMobile/GTel; Vietnam Datacommunications Company (VDC); FPT Telecom; SaiGonNet; NetNam; Vietnam Television Technology Investment and Development Company (VTC); FPT Telecom; Vietnamobile (Hanoi Telecom); Gmobile (formerly Beeline); Facebook; Google; Vietnam Cable TV (VCTV); SCTV; K+; Alibaba, EBay; BTS-Hanoi; HTVC-HCM City; VTC; Qualcomm; Red River Delta; CMC; DN khac.

Table Of Contents

Vietnam - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses
1. Key statistics
1.1 Country Overview
1.2 World Trade Organization (WTO)
2. Telecommunications market
2.1 Recent developments
2.2 Historical Overview
2.3 Market analysis
2.3.1 Mobile operators
2.3.2 Foreign investment
2.3.3 The government's role
3. Regulatory environment
3.1 Historical overview
3.2 Regulatory authority
3.2.1 Ministry of Information and Communications (MIC)
3.2.2 Viet Nam Telecommunications Authority (VNTA)
3.3 Government policies
3.3.1 Liberalisation
3.3.2 Privatisation of state-owned enterprises: VNPT
3.3.3 Decree limiting shares in telecom companies
3.4 Telecom licences
3.5 Mobile Number Portability (MNP)
4. Competition issues
5. Fixed network operators
5.1 Introduction
5.2 Vietnam Post and Telecommunications (VNPT)
5.2.1 Overview
5.2.2 Statistics
5.3 Viettel
5.4 FPT Telecom
5.5 GTel
6. Telecommunications infrastructure
6.1 National telecom network
6.1.1 Overview
6.1.2 Statistics
6.1.3 Forecasts fixed-line subscribers 2016; 2017; 2020
6.2 New developments
6.2.1 Next Generation Networks (NGNs)
6.2.2 Proposed Samsung investment
6.3 International infrastructure
6.3.1 Background to development
6.3.2 Submarine cable networks
6.3.3 Satellite networks
7. Broadband market
7.1 Introduction and statistical overview
7.1.1 Market Analysis
7.1.2 Broadband Development Plan
7.1.3 Statistics
7.1.4 Forecasts fixed broadband subscribers 2016 - 2017; 2020
7.1.5 Government control
7.1.6 Vietnam Internet Network Information Center (VNNIC)
7.1.7 Vietnam National Internet eXchange (VNIX)
7.1.8 IPv6 v. IPv4
7.2 Digital Subscriber Line (DSL)
7.2.1 Introduction
7.2.2 Service providers
7.3 Fibre-to-the-Home (FttH)
7.3.1 Introduction
7.3.2 Service providers
7.4 Other fixed broadband services
7.4.1 Fixed wireless broadband
7.4.2 WiFi
7.4.3 WiMAX
7.4.4 Cable modem
7.4.5 Satellite internet
8. Digital media
8.1 Introduction
8.1.1 Cloud services
8.1.2 VTVcab
8.2 Digitalisation
8.3 Pay TV
8.4 Advertising
8.5 Videostreaming
8.6 Social Media
8.6.1 Introduction
8.7 Media tablets
8.8 Voice over Internet Protocol (VoIP)
8.8.1 Background
9. Digital economy
9.1 Introduction
9.1.1 E-Commerce Development Master Plan 2011- 2015
9.2 E-Commerce
9.2.1 Overview
9.3 E-Government
9.3.1 Overview
9.3.2 E-taxation
9.4 E-Health
9.4.1 E-Medicine
9.4.2 Vaccination management
9.5 E-Education
9.5.1 E-Learning
9.6 Technology parks/focus areas
10. Mobile communications
10.1 Market overview and analysis
10.2 Mobile Statistics
10.2.1 General statistics
10.2.2 Forecasts mobile services 2016; 2017; 2020
10.2.3 Mobile Data
10.2.4 Mobile Broadband Statistics
10.3 Regulatory Issues
10.3.1 Numbering
10.3.2 Registration of prepaid services/SIM cards
10.3.3 Mobile Number Portability (MNP)
10.4 Mobile infrastructure
10.4.1 Digital networks
10.5 Major Mobile Operators
10.5.1 Operators
10.5.2 VNPT
10.5.3 MobiFone
10.5.4 VNPT-Vinaphone
10.5.5 Viettel
10.5.6 Vietnamobile (formerly Hutchison Vietnam/HT Mobile)
10.5.7 Gmobile (formerly Beeline)
10.5.8 Mobile Virtual Network Operators (MVNOs)
10.6 Mobile Content and Applications
10.6.1 M-Commerce
10.6.2 M-Banking
10.6.3 Mobile Apps
10.6.4 Other m-content
10.7 Mobile Handsets
Table 1 Country statistics Vietnam 2015
Table 2 Telephone network statistics 2015
Table 3 Internet user statistics 2015
Table 4 Broadband statistics 2015
Table 5 Mobile statistics 2015
Table 6 National telecommunications authorities
Table 7 Historical - Fixed-line subscribers and market share by operator 2011
Table 8 Historical - VNPT fixed-line subscribers and penetration 2000 2005
Table 9 VNPT fixed-line subscribers and penetration 2006 2015
Table 10 Historical - Fixed line subscribers, annual change and penetration 1990 2004
Table 11 Fixed line subscribers, annual change and penetration 2005 2015
Table 12 Forecast fixed line subscribers and penetration rates 2016 - 2017; 2020
Table 13 Total international internet bandwidth 2003 - 2015
Table 14 Fixed broadband subscribers 2003 - 2016
Table 15 Fixed broadband subscribers and household overview 2015
Table 16 Mobile broadband subscribers and penetration 2010 - 2015
Table 17 Historical - Internet users and penetration 1998 - 2005
Table 18 Internet users and penetration 2006 - 2016
Table 19 Historical - Fixed internet subscribers 1998 - 2008
Table 20 Estimated fixed internet subscribers 2009 - 2015
Table 21 Households with internet access 2005 - 2015
Table 22 Total international internet bandwidth 2003 - 2015
Table 23 Key internet statistics May 2015
Table 24 Forecast fixed broadband subscribers and penetration rates 2016 - 2017; 2020
Table 25 Fixed broadband DSL subscribers 2003 - 2016
Table 26 DSL subscribers and market share by provider May 2014
Table 27 Historical - VNPT/VDC DSL subscribers 2005 - 2007
Table 28 VNPT/VDC fixed broadband subscribers 2008 - 2015
Table 29 VNPT fixed broadband subscribers and penetration 2009 2015
Table 30 Viettel's DSL subscribers 2007; 2015
Table 31 FttH subscribers 2008 - 2015
Table 32 FttH subscribers and market share by provider 2014
Table 33 Viettel's FttX subscribers 2014 - 2015
Table 34 Key broadcasting statistics July 2015
Table 35 Historical - VTV's TV broadcasting units subscribers - 2013
Table 36 Market share of online advertising revenue by enterprise - 2014
Table 37 MyTV - subscribers 2013 - 2015
Table 38 Facebook users and penetration 2012; 2015
Table 39 Internet users and penetration 2006 - 2015
Table 40 Internet users by age 2014
Table 41 Vietnam B2C e-commerce sales indicators 2013; 2015
Table 42 E-commerce sales popularity of product categories 2013
Table 43 Top 10 most popular websites for online shopping 2013
Table 44 Historical - mobile subscribers 1995 - 2005
Table 45 Mobile subscribers 2006 - 2016
Table 46 Mobile subscribers 2011 2015 (alternative version)
Table 47 Total 3G mobile subscribers 2012 - 2015
Table 48 Mobile broadband subscribers 2010 2015; 2020
Table 49 Mobile operators networks and total subscribers 2014
Table 50 Mobile operators networks and total subscribers 2015
Table 51 Mobile subscribers and market share by operator - 2014
Table 52 Mobile subscribers and market share by operator - 2015
Table 53 Mobile services revenue 2003 - 2015
Table 54 Mobile services sector estimated ARPU 1998 - 2015
Table 55 Forecast mobile subscribers and penetration rates 2016; 2017; 2020
Table 56 Total international internet bandwidth 2003 - 2015
Table 57 Total 3G mobile subscribers 2012 - 2015
Table 58 Mobile broadband subscribers and penetration 2010 - 2015
Table 59 Total 3G mobile subscribers 2012 - 2015
Table 60 3G mobile subscribers by operator 2014
Table 61 Historical - VNPT subscribers 1998 2014
Table 62 MobiFone subscribers 1998 - 2015
Table 63 MobiFone's 3G subscribers 2012 - 2015
Table 64 Vinaphone subscribers 1998 - 2015
Table 65 Vinaphone: 3G subscribers 2010 - 2015
Table 66 Viettel subscribers 2004 - 2015
Table 67 Viettel's 3G subscribers 2012 - 2015
Table 68 Historical - HT Mobile (CDMA) subscribers 2006 - 2009
Table 69 Vietnamobile (GSM) subscribers 2009 - 2015
Table 70 Vietnamobile's 3G subscribers 2012 - 2015
Table 71 Gmobile (Beeline) subscribers 2009 - 2015
Chart 1 Historical - Fixed-line market share by operator - 2011
Chart 2 - VNPT fixed-line subscribers and penetration - 2006 - 2015
Chart 3 - Fixed line subscribers and penetration - 2005 - 2015
Chart 4 Fixed broadband subscribers and penetration 2005 - 2016
Chart 5 Internet users and penetration 2006 - 2016
Chart 6 Fixed broadband DSL subscribers 2005 - 2016
Chart 7 Mobile subscribers and annual change 2006 - 2016
Chart 8 Mobile market share by operator 2015
Chart 9 Mobile services revenue 2003 - 2015
Chart 10 VNPT subscribers 2005 - 2014
Exhibit 1 Vietnam - ICT Development Index
Exhibit 2 MIC's assigned policy and regulatory responsibilities
Exhibit 3 Vietnam's Cyber Law legislative instruments

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