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New Zealand - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses

  • March 2016
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 129 pages

New Zealand’s Ultra-Fast Broadband network approaches half-way point
New Zealand’s telecom sector is being transformed by the continuing deployment of the key national infrastructure, the UFB. This ambitious undertaking is fundamental to the country’s broadband landscape, and is underpinning the emerging digital economy as well as the burgeoning digital media sector. As the overall market is being bolstered by the fixed-line and mobile broadband segments, the fixed-line voice market (voice calls and local access) continues to lose overall share of telecom services revenue.

The uptake of mobile broadband is supported by the expansion of mobile technologies based on LTE and by the Rural Broadband Initiative rollout which is adding a large number of mobile cells to new or underserved areas. A February 2016 survey showed that New Zealand retains the second highest overall LTE data speed, behind Singapore. There have been considerable gains made in LTE services, with effective competition between Spark, Vodafone NZ and 2degrees. All three now also operate in the fixed-line sector, thus supporting their bundled services strategies.

UFB is scheduled to be completed by 2020, and by early 2016 about 540,000 premises had been connected. This infrastructure will enable the residential and business segments to make far better use of the potential for IP-delivered services and content, and will help the country maintain its position at the forefront of the digital future.

This report provides analyses of the New Zealand telecoms market. It covers the mobile voice and data sectors, including operating and financial statistics for the three MNOs as well as an assessment of their strategies as they exploit their presence in the fixed-line market to compete more effectively. The report also reviews the digital economy and digital media markets, includes a snapshot of social media usage, as well as updates and data on e-government, e-health and e-learning developments.


Key developments:
2015 Spark pays $9 million for a 70MHz block of spectrum in the 2.3GHz band;
Vodafone New Zealand commercialises dual-band CA LTE service;
Spark and Vodafone deploy 700MHz LTE wireless broadband in rural areas;
2degrees acquires Snap to enter the fixed-line market;
Vodafone begins upgrade to DOCSIS3.1 technology;
Orcon sold to CallPlus;
ComCom increases price for UCLL and UBA access;
ComCom sets the Telecommunications Development Levy for 2014/15;
VideoEzy closes on-demand videostreaming platform;
Report update includes Statistics New Zealand data to June 2015, telcos’ financial and operating results to H12016, regulator’s market updates, recent market developments.

Companies mentioned in this report:
Spark New Zealand, Chorus, Vodafone, 2degrees, TelstraClear, Orcon, Snap, CallPlus, Paymark, Trade Me, TVNZ, Fairfax, Groupon, Ziln TV, CityLink, Vector, Fyx, NOW, Airnet, WorldxChange Communications, Maxnet, Vocus, Skinny, Clear Mobitel, Black+White, Compass, Gemalto.

Table Of Contents

New Zealand - Telecoms, Mobile, Broadband and Digital Media - Statistics and Analyses
1. Key statistics
1.1 Market analysis
2. Regulatory overview
2.1 Overview
2.2 UBA, UCLL, LLU and UBS access market developments
2.2.1 Determination on wholesale services
2.2.2 Minor changes post Spark and Chorus demerger
2.3 Mobile regulation developments
2.3.1 Mobile Termination Rates (MTRs)
2.3.2 Micropayments using PayforitNZ approved
2.4 Analogue Switchover (ASO)
2.5 Telecommunications Service Obligations (Kiwi Share)
2.5.1 Background
2.5.2 Telecommunications Development Levy 2010 - 2017
2.6 Telecommunications Relay Service (TRS)
2.6.1 Overview
2.6.2 Cost of the TRS
2.7 Telecommunications Dispute Resolution (TDR)
2.7.1 Scheme overview
2.8 Number Portability (NP)
3. Fixed telecoms infrastructure
3.1 Fixed-line voice market
3.2 Smaller players
3.2.1 CallPlus
3.2.2 M2 NZ Limited
3.2.3 Black+White
3.3 International infrastructure
3.4 UFB and RBI
3.4.1 Background information
3.4.2 Deployment developments
3.4.3 New networks adding financial value to the economy
3.5 Spark Joint Venture with Vocus
3.6 Rural Broadband Initiative (RBI)
3.6.1 Funding and usage
3.6.2 Statistical overview of the RBI rollout
3.7 Smart infrastructure
3.7.1 Smart grids
3.7.2 Internet of Things (IoT)
4. Major Operators
4.1 Chorus Limited
4.1.1 Company information
4.1.2 Financial results
4.1.3 Operational results
4.1.4 Company services
4.1.5 Background information on Chorus and the UFB rollout
4.1.6 Company history
4.2 Spark New Zealand
4.2.1 Company overview
4.2.2 Financial results
4.2.3 Operational statistics
4.2.4 Company divisions
4.2.5 Products and services
4.2.6 Subsidiary and associate companies
4.2.7 Environmental developments
4.2.8 Company history
4.3 Vodafone New Zealand
4.3.1 Company overview
4.3.2 Global and Oceania operations
4.3.3 Company analysis
4.3.4 The networks
4.3.5 Products and services
4.3.6 Wholesale, roaming and partnerships
4.3.7 Financial results
4.3.8 Operating results
4.3.9 Company history
5. The Fixed Broadband Market
5.1 Introduction and statistical overview
5.1.1 Market analysis
5.1.2 Wholesale pricing
5.1.3 Broadband statistics
5.2 Hybrid Fibre Coax (HFC) networks
5.2.1 Vodafone NZ
5.3 Digital Subscriber Line (DSL) networks
5.3.1 VDSL
5.3.2 ISP surveys Statistics New Zealand
5.3.3 CallPlus
5.3.4 ICONZ-Webvisions
5.3.5 Maxnet
5.3.6 NOW (previously Airnet)
5.3.7 Orcon Internet
5.3.8 2degrees (Snap Internet)
5.3.9 Spark New Zealand
5.3.10 Voyager Internet
5.3.11 WorldxChange (WxC)
5.4 Fibre-to-the-Premises (FttP)
5.5 Other fixed broadband services
5.5.1 Wi-Fi
5.5.2 WiMAX
5.5.3 Satellite broadband
6. Mobile Communications
6.1 Market analysis
6.2 Mobile statistics
6.2.1 General statistics
6.2.2 Revenue analysis
6.2.3 Mobile revenue statistics
6.2.4 Mobile data
6.2.5 Mobile broadband
6.3 Regulatory issues
6.3.1 Spectrum
6.3.2 Number Portability (NP)
6.3.3 International Mobile Roaming (IMR)
6.4 Mobile infrastructure
6.4.1 Digital networks
6.4.2 Long-term-Evolution (LTE)
6.4.3 Other infrastructure developments
6.5 Major mobile operators
6.5.1 Spark Mobile
6.5.2 Vodafone New Zealand
6.5.3 2degrees Mobile
6.6 Mobile Virtual Network Operators (MVNOs)
6.7 Mobile content and applications
6.7.1 NFC payments
6.7.2 Joint venture for Trusted Service Manager (TSM)
6.7.3 M-health
6.8 Mobile handsets
7. Digital Economy
7.1 Market overview
7.2 E-commerce
7.2.1 Daily-deal coupons
7.2.2 Trade Me
7.2.3 Global newcomers to e-commerce in New Zealand
7.2.4 Online music
7.3 E-health
7.3.1 Personal health care records
7.4 E-learning
7.4.1 Network for learning
7.5 E-government
8. Digital Media
8.1 Videostreaming
8.1.1 Quickflix
8.1.2 Lightbox TV
8.1.3 TVNZ
8.1.4 Ziln TV
8.1.5 TiVo
8.2 Mobile TV
8.2.1 Vodafone
8.2.2 Spark NZ
8.3 Communications: VoIP
8.3.1 Spark
8.4 Social networking
8.4.1 Usage and statistics
Table 1 Country statistics 2015 (e)
Table 2 Telecom services revenue and investment statistics 2008 - 2014
Table 3 Telephone network statistics 2015 (e)
Table 4 Internet statistics 2015 (e)
Table 5 Broadband statistics 2015 (Jun)
Table 6 Mobile statistics 2015 (e)
Table 7 Telecom investment by sector 2006 - 2014
Table 8 Local access lines by sector 2006 - 2015
Table 9 Regulated UCLL and UBA pricing 2010 2012; 2014 - 2015
Table 10 Spark and Vodafone network termination rates (Cents per minute) 2011 - 2014
Exhibit 3 ASO timetable
Table 11 Annual cost of TDL 2010 - 2017
Table 12 Sprint payments from TRS/TSO 2004 - 2014
Table 13 Local access lines and local service and calling revenues 2002 - 2016
Table 14 Fixed-line voice traffic use per connection 2008 - 2016
Table 15 Fixed-line voice traffic use per connection 2008 - 2016
Table 16 Fixed-line retail revenue 2006 - 2016
Table 17 - Chorus key financial operating results 2009 - 2016
Table 18 - Chorus operating revenue by segment 2012 - 2016
Table 19 - Chorus copper, UFB and RBI capex 2012 - 2016
Table 20 - Chorus fixed line connections 2012 - 2015
Table 21 - Chorus broadband connections 2012 - 2015
Table 22 - Chorus VDSL broadband connections 2012 - 2015
Table 23 Spark key financial operating highlights 2009 - 2016
Table 24 Spark key financial operating highlights by annual change 2009 - 2016
Table 25 Spark revenue by service division 2011 - 2014
Table 26 Spark revenue by service division 2011 - 2016
Table 27 Spark expenses 2010 - 2016
Table 28 Spark capital expenditure 1999 - 2016
Table 29 Fixed lines in operation by division 2008 - 2016
Table 30 Annual change in fixed lines by division 2009 - 2015
Table 31 Spark Digital revenue by type -line subscribers by type 2010 - 2015
Table 32 Spark Digital fixed-line subscribers by type 2011 - 2015
Table 33 Spark mobile monthly ARPU pre/postpaid voice and data 2009 - 2016
Table 34 Annual change in monthly ARPU by market sector 2010 - 2016
Table 35 Spark HMB fixed lines 2010 - 2015
Table 36 Historic - Vodafone NZ revenue and annual change 1996 - 2004
Table 37 Vodafone NZ revenue and annual change 2005 - 2015
Table 38 Vodafone NZ annual profit/loss 2003 - 2015
Table 39 Historic - Vodafone subscriber statistics 1998 - 2009
Table 40 Vodafone subscriber statistics 2010 - 2015
Table 41 Vodafone prepaid versus postpaid subscribers 2006 - 2015
Table 42 Vodafone fixed-line broadband subscribers 2011 - 2015
Table 43 Wholesale broadband lines (excl. Spark) 2006 - 2014
Table 44 Unbundled broadband lines 2008 - 2014
Table 45 Fixed-broadband penetration by access method 2007 - 2015
Table 46 Internet users and subscribers 2000 - 2015
Table 47 Fixed-broadband subscribers 2006 - 2016
Table 48 Dial-up internet subscribers 2011 - 2016
Table 49 Average data consumption 2011 - 2016
Table 50 DSL, cable and fibre broadband subscribers 2011 - 2016
Table 51 Market share of broadband connections by technology 2011 - 2016
Table 52 Broadband penetration wireless versus fixed-line access 2005 - 2015
Table 53 Proportion of broadband subscriptions by data rate 2011 - 2015
Table 54 Fixed-broadband connections by data cap (per month) 2010 - 2015
Table 55 Fixed-broadband connections by data cap (per month) 2011 - 2015
Table 56 Vodafone NZ fixed broadband subscribers 2012 - 2015
Table 57 ISP share of broadband subscribers 2012 - 2014
Table 58 Internet subscribers by market segment 2006 - 2015
Table 59 Market share of ISPs by size 2007 - 2015
Table 60 ISPs in service 2011 - 2015
Table 61 Spark broadband subscribers (retail and wholesale) 2011 - 2015
Table 62 Wireless broadband subscribers 2011 - 2016
Table 63 Fixed wireless broadband penetration 2005 - 2015
Table 64 Mobile handset internet connections 2011 - 2015
Table 65 Woosh Wireless subscribers 2005 - 2013
Table 66 Woosh Wireless key financial results overview (historic) 2004 - 2011
Table 67 Woosh Wireless capex versus opex 2009 - 2011
Table 68 Zenbu subscribers, Wi-Fi zones and data throughput 2007 2012; 2016
Table 69 Mobile data traffic 2010 - 2017
Table 70 Mobile data use per connection 2010 - 2016
Table 71 Mobile voice traffic 2006 - 2016
Table 72 Mobile voice traffic use per connection 2006 - 2016
Table 73 Mobile subscribers, annual change and penetration rate 2001 - 2016
Table 74 Annual change in mobile subscribers per major operator 2002 - 2013
Table 75 Historic - Market share of mobile subscribers per operator 1995 - 2004
Table 76 Market share of mobile subscribers per operator 2005 - 2015
Table 77 Spark prepaid versus postpaid subscribers 2005 - 2015
Table 78 Vodafone prepaid versus postpaid subscribers 2005 - 2015
Table 79 Spark and Vodafone network termination rates 2009 - 2014
Table 80 Mobile market revenue 2006 - 2016
Table 81 Mobile market revenue by MNO (historic) 1997 - 2007
Table 82 Annual change in mobile market revenue by MNO (historic) 1998 - 2007
Table 83 SMS messages sent 2009 - 2016
Table 84 SMS revenue 2009 - 2015
Table 85 Mobile broadband revenue 2009 - 2014
Table 86 Mobile broadband traffic 2010 - 2016
Table 87 Mobile broadband subscribers 2011 - 2016
Table 88 Spark mobile service revenue 2009 - 2016
Table 89 Spark mobile subscribers 2001 - 2015
Table 90 Spark mobile ARPU 2012 - 2016
Table 91 Vodafone mobile subscribers 2007 - 2015
Table 92 Vodafone company revenue 2012 - 2015
Table 93 2degrees mobile subscribers 2009 2014
Table 94 2degrees key financial performance figures 2008 - 2014
Table 95 E-commerce revenue 2013 2015
Table 96 Estimated New Zealand population shopping online 2008 - 2015
Table 97 VoIP subscribers 2014 - 2016
Table 98 Overview of Facebook users in New Zealand 2009 - 2015
Chart 1 Overview of key telecoms subscribers by sector 2006 - 2015
Chart 2 Overview of fixed access lines 2006 - 2016
Chart 3- Chorus key financial operating results 2009 2016
Chart 4 Overview of Spark key financial operating highlights 2009 - 2016
Chart 5 Overview of Spark revenue by main service divisions 2011 - 2016
Chart 6 Overview of fixed lines in operation by division 2012 - 2015
Chart 7 Spark Digital revenue by type -line subscribers by type 2010 2015
Chart 8 Overview of Spark pre/postpaid voice, data mobile monthly ARPU 2009 - 2016
Chart 9 Overview of Vodafone NZ revenue and annual change 2005 - 2015
Chart 10 Overview of Vodafone NZ subscribers and annual change 2005 - 2015
Chart 11 Overview of Vodafone NZ prepaid versus postpaid subscribers 2006 - 2015
Chart 12 Internet users and subscribers 2000 - 2015
Chart 13 Market share of ISPs by market size 2007 - 2015
Chart 14 Overview of Spark broadband subscribers 2011 - 2015
Chart 15 Mobile subscribers, annual change and penetration rate 2005 - 2016
Chart 16 Overview of mobile market share by major operator 2005 - 2015
Chart 17 Spark mobile ARPU 2012 2016
Chart 18 Overview of 2degrees key financial performance indicators 2008 - 2014
Exhibit 1 UBA services background information
Exhibit 2 Regulatory timeline scheduled UBA and other services launch by service variant
Exhibit 4 Liable operators for the TDL levy
Exhibit 5 The 33 UFB regions by UFB LFC deployment company
Exhibit 6 - Chorus Limited at a glance
Exhibit 7 Overview of Spark New Zealand initial demerger details
Exhibit 8 Spark and the roadside cabinet program a brief overview
Exhibit 9 Spark New Zealand at a glance including key highlights
Exhibit 10 Spark's five-year strategic plan historic overview
Exhibit 11 Overview of the operational separation strategy
Exhibit 12 The Internet Protocol/Multiprotocol Label switched network
Exhibit 13 Overview of subsidiary companies
Exhibit 14 Overview of associate companies
Exhibit 15 Vodafone New Zealand at a glance
Exhibit 16 Background on Vodafone UFB / RBI
Exhibit 17 Orcon company acquisitions 2000 - 2010
Exhibit 18 Compass Communications brief company history
Exhibit 19 Background information on IPSTAR deployment in New Zealand
Exhibit 20 Overview of licensed versus unlicensed spectrum
Exhibit 21 Overview of managed spectrum parks
Exhibit 22 Frequencies of mobile network operators in Australia and New Zealand 2016
Exhibit 23 Brief history timeline of e-government strategies in New Zealand
Exhibit 24 Previous government initiatives (historic) Digital Strategy 2.0
Exhibit 25 Historical overview of IPTV developments

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