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Mobile Phone Insurance and Extended Warranties in the Americas is a report about the market for insurance and extended warranties sold in conjunction with cellphones in eight countries namely Argentina, Brazil, Canada, Chile, Colombia, Mexico, Peru and the US.

Cellphones are defined as any mobile handsets that incorporate a conventional mobile telephony facility including smartphones. Mobile phone insurance and extended warranties can cover one or more of accidental damage, loss, technical breakdown and theft, as well as airtime abuse. This last provision covers any fraudulent use of a lost or stolen device. Furthermore, increasingly, it is also the case that cellphone cover is being configured to cover other risks such as viral attacks, fraudulent use of e-wallets and accessory items.

The report draws on extensive primary and secondary research covering over 450 organisations involved in the production and distribution of mobile phones including manufacturers, mobile network operators, specialised retailers of consumer electronics, supermarkets and other types of retailer (e.g. department store / variety retailers).

The PartnerBASE™ dataset that accompanies the report logs each of almost 200 schemes for manufacturer, mobile network operator or retailer extended warranties or insurance, showing both the operating model used and partners employed for programs that are not managed internally.

You may be able to use this report plus the PartnerBASE™ dataset and market data annexe that accompany it in one or more of the following ways:

- appreciate the size of the opportunity in the market for mobile phone insurance and extended warranties in the Americas: in aggregate, this is a substantial market;

- understand how fast-moving competitors are thriving in a number of countries in spite of the fact that the dynamics of this market have changed substantially in recent years;

- assess the position of national and international competitors such as AIG, Allianz, AmTrust International, Assurant, Asurion, AXA Colpatria, BBVA Seguros, BNP Paribas Cardif, Brightstar, Chubb, Conecta Serviços, Multiservicios OK, SquareTrade, The Warranty Group and Zurich;

- consider how the value of the market for cellphone insurance and extended warranties in the Americas may reasonably be expected to evolve up to 2019.

Table Of Contents

Mobile Phone Insurance and Extended Warranties in the Americas
TABLE OF CONTENTS
00 EXECUTIVE SUMMARY 1
10 INTRODUCTION 3
What is this report about? 3
Rationale 3
Evolving distribution channels both favour and compromise the distribution of mobile phone cover 3
Methodology 3
Manufacturer, mobile network operator and retailer survey 3
The survey's scope covers the vast majority of significant manufacturers and retailers of mobile phones 3
Distribution channels for retailers 4
Market data 4
Exchange rates 6
Definitions 6
Mobile phone insurance and extended warranties 6
Extended warranties and insurance linked to consumer products come in a variety of formats… 6
…and are frequently marketed to consumers under alternative titles 6
Premiums and other revenues 7
Operating models 7
Weighted shares 7
PartnerBASE and market data annexe 8
Finaccord 8
20 REGIONAL OVERVIEW 10
Introduction 10
Underlying market volumes 11
Across the eight countries, mobile phone subscriptions exceeded 950 million by the end of 2015… 11
… with both the US and Brazil ahead of Mexico in this context 11
Mobile phone subscriptions per capita are highest in Argentina and lowest in Canada 12
More than three quarters of the combined population of the eight countries owns at least one handset 13
Provision of insurance and extended warranties by manufacturers and retailers 18
There are just short of 200 schemes for mobile phone cover in total across the eight countries… 18
… meaning that well over 40% of organisations researched are involved in this arena… 18
… with the participation rate highest among department stores and variety retailers… 20
… closely followed by mobile network operators and supermarket brands 20
Manufacturer schemes for insurance and extended warranties 22
Manufacturer exist in five of the eight countries in scope… 22
… with Apple, Asus, BlackBerry, LG, Microsoft, Samsung, Sony offering cover in multiple countries 22
AIG, AmTrust, Apple and Samsung are dominant in the weighted analysis of partnerships 25
Retailer schemes for insurance and extended warranties 27
Retailer (and mobile network operator) schemes are most prevalent in Argentina, Brazil and the US… 27
… and are least widespread in Peru 27
Asurion and SquareTrade emerge as the leaders in the weighted analysis of retailer partnerships… 30
Analysis for manufacturer and retailer schemes combined 32
… and they are also most prominent in the weighted analysis for both retailers and manufacturers combined 32
Risk coverage of all schemes for insurance and extended warranties 34
Over 50% of schemes include cover for accidental damage and over 40% for theft 34
Policies in Colombia offer the most wide-ranging cover while those in Mexico are the least comprehensive 35
Independent distribution channels 36
Independent providers exist in seven of the eight countries with Mexico the exception 36
Market value for extended warranties and insurance 36
Attachment rates are likely to have risen in most countries between 2011 and 2015… 36
…as smartphones and post-paid contracts have gained in popularity… 37
… thereby triggering a significant increase in the value of the mobile phone insurance market 39
The vast majority of the eight-country market value is attributable to the US… 40
… with a similar assertion applying to the total volume of policies in force 41
Market forecasts to 2019 46
The total number of mobile phone subscriptions is predicted to pass 1 billion by 2019… 46
… with the proportion of the total population owning at least one cellphone rising to nearly 85% 49
Take-up rates across the Americas are expected to continue to increase at a similar pace up to 2019… 53
… which should cause the insurance market value to increase by between 25% and 30% 55
… with small changes visible in the composition of this market when segmented by country 55
By number of stand-alone policies in force, Mexico may have overtaken Canada by 2019 57
Key data tables 60
30 ARGENTINA 63
Introduction 63
Underlying market volumes 64
The number of mobile subscriptions in Argentina rose by around 13 million between 2011 and 2015… 64
with over 35 million individuals believed to own at least one mobile handset in the latter year 65
Manufacturers' original warranty length and consumer law 66
All mobile phone manufacturers stick to an original warranty lasting just one year… 66
Manufacturer schemes for insurance and extended warranties 67
… and none whatsoever have introduced any kind of extended protection 67
Retailer schemes for insurance and extended warranties 67
although mobile phone cover is available from a relatively high proportion of retailers 67
Assurant claims the highest share of partnerships in both the unweighted and weighted analyses… 68
with the private equity owner of The Warranty Group ranked second in the latter case… 68
… in a sector featuring at least a dozen providers 68
Combined analysis for manufacturer and retailer schemes 70
Risk coverage of all schemes for insurance and extended warranties 70
Argentine cellphone policies quite commonly include cover for accidental damage and theft 70
Independent distribution channels 71
Mobile phone cover is available from a variety of independent sources in Argentina 71
Market value for insurance and extended warranties 71
Market forecasts to 2019 73
Cellphone subscriptions per capita are expected to have exceeded 170 by 2019… 73
causing the number of individuals with a mobile handset to also increase further… 74
… which will be beneficial for the future development of the market for mobile phone insurance 75
40 BRAZIL 76
Introduction 76
Underlying market volumes 77
The number of mobile subscriptions rose by just under 70 million between 2011 and 2015… 77
with 155 million individuals believed to own at least one mobile handset in the latter year 78
Manufacturers' original warranty length and consumer law 79
No mobile phone manufacturers offer an original warranty of longer than one year… 79
… although Brazilian law theoretically provides consumers with additional protection 79
Manufacturer schemes for insurance and extended warranties 80
Only two manufacturers (Samsung and Sony) have introduced any kind of extended protection 80
Retailer schemes for insurance and extended warranties 82
Most retailer programs in Brazil are run in conjunction with one or more external partners… 82
… with Cardif ranked first by outright number of relationships… 82
… followed by Zurich Seguros, Assurant Solutions and Garantec 83
At least 12 different providers are involved in two of more schemes for mobile phone cover in Brazil 83
Assurant and Conecta Serviços are ranked most highly in the weighted analysis of partnerships… 83
… with the latter involved in numerous programs for mobile phone cover in Brazil 85
MVNO Porto Seguro Conecta offers assistance but neither insurance nor extended warranty cover 85
Combined analysis for manufacturer and retailer schemes 86
Zurich increases is weighted share slightly in the combined analysis due to its link with Samsung 86
Risk coverage of all schemes for insurance and extended warranties 87
Cover for accidental damage and / or theft is available with some policies 87
Independent distribution channels 87
A number of independent options exist for consumers seeking to protect their cellphones 87
Market value for insurance and extended warranties 88
Market forecasts to 2019 89
Mobile phone subscriptions will continue to rise strongly between 2015 and 2019 89
causing the mobile handset penetration rate to also increase further 90
The value of the mobile phone insurance market should increase rapidly between 2015 and 2019 91
50 CANADA 92
Introduction 92
Underlying market volumes 93
Mobile subscriptions per capita in Canada are likely to exceed 100 during 2016… 93
with over 28 million individuals now owning at least one cellphone 94
Manufacturers' original warranty length and consumer law 95
No cellphone manufacturers offer an original warranty of longer than one year… 95
Manufacturer schemes for insurance and extended warranties 96
… although six promote their own extended warranties 96
AmTrust benefits from its partnerships in this arena with BlackBerry and Microsoft 97
Retailer schemes for insurance and extended warranties 99
A majority of retailer cellphone insurance schemes are organised through one or more external partners… 99
… with Asurion and Brightstar's eSecuritel claiming the most partnerships… 100
and with the former company apparently dominant in the weighted analysis… 100
Combined analysis for manufacturer and retailer schemes 102
… a situation which persists in the combined, weighted analysis for all schemes 102
Risk coverage of all schemes for insurance and extended warranties 103
Most schemes include cover for one or more of accidental damage, theft and loss 103
Independent distribution channels 104
Independent distribution of cellphone cover in Canada has yet to develop to a significant degree 104
Market value for insurance and extended warranties 104
Market forecasts to 2019 106
Cellphone subscriptions could increase by close to a further 10 million between 2015 and 2019 106
which would equate to a mobile handset penetration rate reaching over 80% of the total population 107
The continuing popularity of smartphones should help buoy the market for cellphone insurance 108
60 CHILE 109
Introduction 109
Underlying market volumes 110
The number of mobile subscriptions rose by around 17 million between 2011 and 2015… 110
with almost 15 million individuals believed to own at least one mobile handset in the latter year 111
Manufacturers' original warranty length and consumer law 112
No mobile phone manufacturers offer an original warranty lasting more than one year… 112
Manufacturer schemes for insurance and extended warranties 113
… and none whatsoever have introduced any kind of extended protection 113
Retailer schemes for insurance and extended warranties 113
Six non-internal providers of cellphone cover to retailers are active in Chile… 113
namely ACE Seguros, AIG, Assurant, Cardif, MOK (Multiservicios OK) and Serviassist 113
Cellphone cover is just one of the services offered by Multiservicios OK… 113
… which is also expanding elsewhere in Latin America 113
Assurant claims the highest weighted share of partnerships because of its scheme with Movistar 114
MOBILE PHONE INSURANCE AND EXTENDED WARRANTIES IN THE AMERICAS
© FINACCORD 03/2016 IV
Combined analysis for manufacturer and retailer schemes 116
Risk coverage of all schemes for insurance and extended warranties 116
Retailer cellphone insurance programs commonly include cover for theft 116
Independent distribution channels 117
Cellphone cover is sometimes available from independent providers of insurance for personal possessions 117
Market value for insurance and extended warranties 117
Market forecasts to 2019 119
Mobile phone subscriptions per capita are expected to hit 150 by 2019… 119
causing the number of individuals with a mobile handset to also increase further… 120
… which will be one important driver of the value of the cellphone insurance market 121
70 COLOMBIA 122
Introduction 122
Underlying market volumes 123
The number of mobile subscriptions rose by more than a quarter between 2011 and 2015… 123
with almost 40 million individuals believed to own at least one mobile handset in the latter year 124
Manufacturers' original warranty length and consumer law 125
No mobile phone manufacturers offer an original warranty of longer than one year… 125
Manufacturer schemes for insurance and extended warranties 126
… and none have introduced any kind of extended protection 126
Retailer schemes for insurance and extended warranties 126
There are at least a dozen schemes for cellphone insurance or extended warranties in Colombia… 126
… among which those managed by AXA Colpatria deliver the highest weighted share of partnerships 127
Combined analysis for manufacturer and retailer schemes 129
Risk coverage of all schemes for insurance and extended warranties 129
Cover has not yet been introduced for either airtime abuse or loss 129
Independent distribution channels 130
Celuseguro provides an additional option for consumers seeking cover from an independent source 130
Market value for insurance and extended warranties 130
Market forecasts to 2019 132
Mobile phone subscriptions will continue to rise at a steady rate between 2015 and 2019 132
causing the mobile handset penetration rate to also increase further 133
The value of the cellphone insurance market is liable to expand quite substantially through to 2019 134
80 MEXICO 135
Introduction 135
Underlying market volumes 136
Mobile phone subscriptions per capita in Mexico exceeded 100 for the first time in 2015… 136
with almost 90 million individuals now believed to own at least one mobile handset 137
Manufacturers' original warranty length and consumer law 138
No mobile phone manufacturers offer an original warranty with a duration of more than one year… 138
Manufacturer schemes for insurance and extended warranties 139
… and only Acer and Apple offer any form of insurance or extended warranty cover… 139
… with Apple having introduced its ‘AppleCare' plan to Mexico in June 2014 139
Retailers schemes for insurance and extended warranties 141
Cellphone cover is quite commonly available from mobile network operators and retailers… 141
… which opens up opportunities for a broader range of external partners… 142
including Allianz, which has become the partner of Telcel in this sphere 142
A number of retailers reportedly run programs for mobile phone cover on an internal basis 142
Four external partners are dominant in the weighted analysis of partnerships… 142
Combined analysis for manufacturer and retailer schemes 144
… and they are also most prominent in the combined analysis 144
Risk coverage of all schemes for insurance and extended warranties 145
Cover for theft and / or less is available with a minority of policies 145
Independent distribution channels 145
Market value for insurance and extended warranties 146
Market forecasts to 2019 147
Mobile phone subscriptions are predicted to continue rising between 2015 and 2019 147
which would equate to a mobile handset penetration rate reaching 87% of the total population 148
A further surge in value is also predicted for the mobile phone insurance and extended warranty market 149
90 PERU 150
Introduction 150
Underlying market volumes 151
Mobile subscriptions per capita in Peru edged up from 098 to 104 between 2011 and 2015… 151
with over 25 million individuals believed to own at least one mobile handset in the latter year 152
Manufacturers' original warranty length and consumer law 153
The factory warranties available from cellphone manufacturers invariably last for just one year… 153
Manufacturer schemes for insurance and extended warranties 154
… and only one has introduced any kind of extended protection 154
Retailer schemes for insurance and extended warranties 154
The involvement in this field of retailers (including mobile network operators) is also limited… 154
… given the apparent existence of only three programs 155
Combined analysis for manufacturer and retailer schemes 157
Risk coverage of all schemes for insurance and extended warranties 157
All programs identified in Peru provide cover for technical faults 157
Independent distribution channels 158
Pacífico Seguros markets a policy specifically for customers of Movistar 158
Market value for insurance and extended warranties 158
Market forecasts to 2019 160
Mobile phone subscriptions per capita are expected to grow by over 20% to 2019… 160
causing the number of individuals with a mobile handset to also increase further 161
… which will be beneficial for the future development of the market for mobile phone insurance 162
100 US 163
Introduction 163
Underlying market volumes 164
Mobile subscriptions per capita are likely to have reached 108 by the end of 2015… 164
with close to 250 million individuals owning at least one cellphone 165
Manufacturers' original warranty length and consumer law 166
Only one mobile phone manufacturer offers an original warranty of longer than one year… 166
Manufacturer schemes for insurance and extended warranties 167
… although eight out of 17 investigated offer some type of insurance or extended warranty cover… 167
with three external partners active in this field 168
AmTrust and Apple hold the highest weighted share of partnerships 168
The Warranty Group secured a new relationship with Motorola in July 2015 168
HTC offers 'Uh-Oh' as a complimentary service plan on its smartphones 168
Retailer schemes for insurance and extended warranties 170
Cellphone insurance programs are widespread among network operators and retailers in the US 170
The market appears more fragmented when viewed in unweighted rather than weighted terms 170
with the top eight providers accounting for under three quarters of unweighted partnerships… 171
but well over 90% of them in the weighted analysis 171
Combined analysis for manufacturer and retailer schemes 173
Asurion and AmTrust hold the top two positions in the combined analysis across all schemes 173
Risk coverage of all schemes for insurance and extended warranties 174
Cover for theft and / or loss is available with a significant proportion of cellphone policies 174
Independent distribution channels 175
The substantial value of this market in the US has attracted a variety of independent providers 175
Market value for insurance and extended warranties 175
Market forecasts to 2019 177
MOBILE PHONE INSURANCE AND EXTENDED WARRANTIES IN THE AMERICAS
© FINACCORD 03/2016 VI
The number of cellphone subscriptions will continue rising between 2015 and 2019 177
which would equate to a cellphone penetration rate reaching over 82% of the total population 178
Both the value and volume of cellphone insurance sales will increase up to 2019 179

LIST OF GRAPHICS / TABLES

00 EXECUTIVE SUMMARY 1
Approximate market value and policies in force for mobile phone insurance and extended warranties in the Americas, 2011, 2015 and 2019 (forecast) 2
Approximate market value and policies in force for mobile phone insurance and extended warranties in the Americas, 2011, 2015 and 2019 (forecast) (table) 2
10 INTRODUCTION 3
Organisations researched in the Americas, segmented by country, type and retailer operating model, 2015 5
20 REGIONAL OVERVIEW 10
Volume of mobile phone subscriptions and subscriptions per capita in the Americas, 2011 and 2015 11
Volume of mobile phone subscriptions in the Americas, segmented by country, 2011 and 2015 12
Number of mobile phone subscriptions per capita in the Americas, segmented by country, 2011 and 2015 13
Number of individuals owning a mobile phone in the Americas and their weighting within the total population, 2011 and 2015 14
Number of individuals owning a mobile phone in the Americas, segmented by country, 2015 15
Number of individuals owning a mobile phone in the Americas, segmented by country, 2011 and 2015 16
Percentage of population owning a mobile phone in the Americas, segmented by country, 2011 and 2015 17
Manufacturer, retailer and mobile network operator schemes for mobile phone insurance and extended warranties in the Americas: unweighted and weighted provider share of provision, 2016 19
Provision rates for mobile phone insurance and extended warranties for manufacturers and retailers across the Americas, 2015 21
Provision rates for mobile phone insurance and extended warranties offered by manufacturers in the Americas, segmented by country, 2015 23
Operating models for mobile phone insurance and extended warranties offered by manufacturers in the Americas, segmented by country, 2015 24
Operating models for mobile phone insurance and extended warranties offered by manufacturers in the Americas, segmented by country, 2015 (table) 25
Manufacturer schemes for mobile phone insurance and extended warranties in the Americas: unweighted and weighted provider share of partnerships, 2015 26
Provision rates for mobile phone insurance and extended warranties offered by retailers in the Americas, segmented by country, 2015 28
Operating models for mobile phone insurance and extended warranties offered by retailers in the Americas, segmented by country, 2015 29
Operating models for mobile phone insurance and extended warranties offered by retailers in the Americas, segmented by country, 2015 (table) 30
Retailer schemes for mobile phone insurance and extended warranties in the Americas: unweighted and weighted provider share of partnerships, 2015 31
Manufacturer and retailer schemes for mobile phone insurance and extended warranties in the Americas: combined unweighted and weighted provider share of partnerships, 2015 33
Risk coverage of all schemes for mobile phone insurance and extended warranties in the Americas, 2015 34
Risk coverage of all schemes for mobile phone insurance and extended warranties in the Americas, segmented by country, 2015 35
Risk coverage of all schemes for mobile phone insurance and extended warranties in the Americas, segmented by country, 2015 (table) 36
Assumed take-up rates for mobile phone insurance and extended warranties in the Americas segmented by country, 2011 and 2015 38
Approximate market value and policies in force for mobile phone insurance and extended warranties in the Americas, 2011 and 2015 39
Approximate market value for mobile phone insurance and extended warranties in the Americas segmented by country, 2015 40
Approximate market value for mobile phone insurance and extended warranties in the Americas by country, 2011 and 2015 41
Approximate number of policies in force for mobile phone insurance and extended warranties in the Americas segmented by country, 2015 42
Approximate number of policies in force for mobile phone insurance and extended warranties in the Americas by country, 2011 and 2015 43
Number of individuals owning a mobile phone plotted against assumed take-up rates for mobile phone insurance and extended warranties in the Americas, segmented by country, 2015 44
Number of individuals owning a mobile phone and assumed take-up rates for mobile phone insurance and extended warranties in the Americas, segmented by country, 2015 (table) 45
Volume of mobile phone subscriptions and subscriptions per capita in the Americas, 2015 and 2019 (forecast) 46
Volume of mobile phone subscriptions in the Americas, segmented by country, 2015 and 2019 (forecast) 47
Number of mobile phone subscriptions per capita in Europe, segmented by country, 2015 and 2019 (forecast) 48
Number of individuals owning a mobile phone in the Americas, and their weighting within the total population, 2015 and 2019 (forecast) 49
Number of individuals owning a mobile phone in the Americas, segmented by country, 2019 (forecast) 50
Number of individuals owning a mobile phone in the Americas, segmented by country, 2015 and 2019 (forecast) 51
Percentage of individuals owning a mobile phone in the Americas, segmented by country, 2015 and 2019 (forecast) 52
Assumed take-up rates for mobile phone insurance and extended warranties in the Americas segmented by country, 2015 and 2019 (forecast) 54
Approximate market value and policies in force for mobile phone insurance and extended warranties in the Americas, 2015 and 2019 (forecast) 55
Approximate market value for mobile phone insurance and extended warranties in the Americas segmented by country, 2019 (forecast) 56
Approximate market value for mobile phone insurance and extended warranties in the Americas by country, 2015 and 2019 (forecast) 57
Approximate number of policies in force for mobile phone insurance and extended warranties in the Americas segmented by country, 2019 (forecast) 58
Approximate number of policies in force for mobile phone insurance and extended warranties in the Americas by country, 2015 and 2019 (forecast) 59
Volume of mobile phone subscriptions in the Americas segmented by country, 2011, 2015 and 2019 (forecast) (table) 60
Number of individuals owning a mobile phone in the Americas segmented by country, 2011, 2015 and 2019 (forecast) (table) 60
Percentage of population owning a mobile phone in the Americas segmented by country, 2011, 2015 and 2019 (forecast) (table) 61
Approximate market value for mobile phone insurance and extended warranties in the Americas segmented by country, 2011, 2015 and 2019 (forecast) (table) 61
Approximate number of policies in force for mobile phone insurance and extended warranties in the Americas segmented by country, 2011, 2015 and 2019 (forecast) (table) 62
30 ARGENTINA 63
Volume of mobile phone subscriptions and subscriptions per capita in Argentina, 2011 and 2015 64
Number of individuals owning a mobile phone in Argentina and their weighting within the total population, 2011 and 2015 65
Comparative length of original warranties offered by manufacturers of mobile phones in Argentina, 2015 66
Retailer schemes for mobile phone insurance and extended warranties in Argentina: provision rates and operating models, 2015 67
Retailer schemes for mobile phone insurance and extended warranties in Argentina: unweighted and weighted provider share of partnerships, 2015 69
Risk coverage of all schemes for mobile phone insurance and extended warranties in Argentina, 2015 70
Approximate market value and policies in force for mobile phone insurance and extended warranties in Argentina, 2011 and 2015 72
Volume of mobile phone subscriptions and subscriptions per capita in Argentina, 2015 and 2019 (forecast) 73
Number of individuals owning a mobile phone in Argentina and their weighting within the total population, 2015 and 2019 (forecast) 74
Approximate market value and policies in force for mobile phone insurance and extended warranties in Argentina, 2015 and 2019 (forecast) 75
40 BRAZIL 76
Volume of mobile phone subscriptions and subscriptions per capita in Brazil, 2011 and 2015 77
Number of individuals owning a mobile phone in Brazil and their weighting within the total population, 2011 and 2015 78
Comparative length of original warranties offered by manufacturers of mobile phones in Brazil, 2015 79
Manufacturer schemes for mobile phone insurance and extended warranties in Brazil: provision rates and operating models, 2015 80
Manufacturer schemes for mobile phone insurance and extended warranties in Brazil: unweighted and weighted provider share of partnerships, 2015 81
Retailer schemes for mobile phone insurance and extended warranties in Brazil: provision rates and operating models, 2015 82
Retailer schemes for mobile phone insurance and extended warranties in Brazil: unweighted and weighted provider share of partnerships, 2015 84
Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Brazil: combined analysis of weighted provider share of partnerships, 2015 86
Risk coverage of all schemes for mobile phone insurance and extended warranties in Brazil, 2015 87
Approximate market value and policies in force for mobile phone insurance and extended warranties in Brazil, 2011 and 2015 88
Volume of mobile phone subscriptions and subscriptions per capita in Brazil, 2015 and 2019 (forecast) 89
Number of individuals owning a mobile phone in Brazil and their weighting within the total population, 2015 and 2019 (forecast) 90
Approximate market value and policies in force for mobile phone insurance and extended warranties in Brazil, 2015 and 2019 (forecast) 91
50 CANADA 92
Volume of mobile phone subscriptions and subscriptions per capita in Canada, 2011 and 2015 93
Number of individuals owning a mobile phone in Canada and their weighting within the total population, 2011 and 2015 94
Comparative length of original warranties offered by manufacturers of mobile phones in Canada, 2015 95
Manufacturer schemes for mobile phone insurance and extended warranties in Canada: provision rates and operating models, 2015 96
Manufacturer schemes for mobile phone insurance and extended warranties in Canada: unweighted and weighted provider share of partnerships, 2015 98
Retailer schemes for mobile phone insurance and extended warranties in Canada: provision rates and operating models, 2015 99
Retailer schemes for mobile phone insurance and extended warranties in Canada: unweighted and weighted provider share of partnerships, 2015 101
Manufacturer and retailer schemes for mobile phone insurance and extended warranties in Canada: combined analysis of weighted provider share of partnerships, 2015 102
Risk coverage of all schemes for mobile phone insurance and extended warranties in Canada, 2015 103
Approximate market value and policies in force for mobile phone insurance and extended warranties in Canada, 2011 and 2015 105
Volume of mobile phone subscriptions and subscriptions per capita in Canada, 2015 and 2019 (forecast) 106
Number of individuals owning a mobile phone in Canada and their weighting within the total population, 2015 and 2019 (forecast) 107
Approximate market value and policies in force for mobile phone insurance and extended warranties in Canada, 2015 and 2019 (forecast) 108
60 CHILE 109
Volume of mobile phone subscriptions and subscriptions per capita in Chile, 2011 and 2015 110
Number of individuals owning a mobile phone in Chile and their weighting within the total population, 2011 and 2015 111
Comparative length of original warranties offered by manufacturers of mobile phones in Chile, 2015 112
Retailer schemes for mobile phone insurance and extended warranties in Chile: provision rates and operating models, 2015 114
Retailer schemes for mobile phone insurance and extended warranties in Chile: unweighted and weighted provider share of partnerships, 2015 115
Risk coverage of all schemes for mobile phone insurance and extended warranties in Chile, 2015 116
Approximate market value and policies in force for mobile phone insurance and extended warranties in Chile, 2011 and 2015 118
Volume of mobile phone subscriptions and subscriptions per capita in Chile, 2015 and 2019 (forecast) 119
Number of individuals owning a mobile phone in Chile and their weighting within the total population, 2015 and 2019 (forecast) 120
Approximate market value and policies in force for mobile phone insurance and extended warranties in Chile, 2015 and 2019 (forecast) 121
70 COLOMBIA 122
Volume of mobile phone subscriptions and subscriptions per capita in Colombia, 2011 and 2015 123
Number of individuals owning a mobile phone in Colombia and their weighting within the total population, 2011 and 2015 124
Comparative length of original warranties offered by manufacturers of mobile phones in Colombia, 2015 125
Retailer schemes for mobile phone insurance and extended warranties in Colombia: provision rates and operating models, 2015 126
Retailer schemes for mobile phone insurance and extended warranties in Colombia: unweighted and weighted provider share of partnerships, 2015 128
Risk coverage of all schemes for mobile phone insurance and extended warranties in Colombia, 2015 129
Approximate market value and policies in force for mobile phone insurance and extended warranties in Colombia, 2011 and 2015 131
Volume of mobile phone subscriptions and subscriptions per capita in Colombia, 2015 and 2019 (forecast) 132
Number of individuals owning a mobile phone in Colombia and their weighting within the total population, 2015 and 2019 (forecast) 133
Approximate market value and policies in force for mobile phone insurance and extended warranties in Colombia, 2015 and 2019 (forecast) 134

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