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  3. > Business Process Management Market by Solution, by Service, by Deployment Type , by Organization Size , by Business Function, by Industry Vertical, by Region - Global Forecast to 2021

“The ability to further improve the efficiency and visibility of the overall business process and adhering to ever increasing government compliances will drive the overall Business Process Management (BPM) market”
The BPM market size is estimated to grow USD 6.96 billion in 2016 to USD 13.52 billion by 2021, at a Compound Annual Growth Rate (CAGR) of 14.2% from 2016 to 2021. The BPM market is driven by factors, such as the need to improve the efficiency and visibility, adhere to increasing government compliance, and to increase the overall Return on Investment (ROI) of the organization.

“BPM solutions are expected to show positive growth trends during the forecast period”

The BPM solutions are expected to dominate the market from 2016 to 2021, with a larger share than the BPM services, due to growing business compliance challenges faced by the organizations worldwide. Furthermore, due to future saturation in the solutions segment in the developed economies and variation in global governmental regulations and radiation norms & regulations, the demand for integration and consult services is expected to gain traction in the next five years.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people.

Break-up of profile of the primary participants is as follows:

- By Company Type: Tier 1 – 20 %, Tier 2 – 42% and Tier 3 – 38%
- By Designation: C level – 55 %, Director level – 26%, Others – 19%
- By Region: North America – 47 %, Europe – 32%, APAC – 21%

Due to rise in the demand for integrated BPM solutions and increasing adoption of cloud-based solutions, the BPM market finds huge growth opportunities in the next five years.

The various key BPM vendors profiled in the report are as follows:

1. IBM Corporation
2. Appian Corporation
3. Oracle Corporation
4. Red Hat, Inc.
5. Software AG
6. Pegasystems
7. TIBCO Software
8. K2
9. OpenText
10. BPLogix

The report will help the market leaders/new entrants in this market in the following ways:

1. This report segments the BPM market comprehensively and provides the closest approximations of the revenue numbers for the overall market and the subsegments across regions.
2. The report helps stakeholders to understand the pulse of the market and provides them information on key market drivers, restraints, challenges, and opportunities.
3. This report will help stakeholders to better understand the competitors and gain more insights to better their position in the business. The competitive landscape section includes competitor ecosystem, newproduct develpoments, partnerships, mergers and acquisitions.

Table Of Contents

Business Process Management Market by Solution, by Service, by Deployment Type , by Organization Size , by Business Function, by Industry Vertical, by Region - Global Forecast to 2021
TABLE OF CONTENTS

1 INTRODUCTION 13
1.1 OBJECTIVES OF THE STUDY 13
1.2 MARKET DEFINITION 13
1.3 MARKET SCOPE 14
1.3.1 MARKETS COVERED 14
1.3.2 YEARS CONSIDERED FOR THE STUDY 14
1.4 CURRENCY 15
1.5 LIMITATIONS 15
1.6 STAKEHOLDERS 15
2 RESEARCH METHODOLOGY 16
2.1 RESEARCH DATA 16
2.1.1 SECONDARY DATA 17
2.1.1.1 Key data from secondary sources 17
2.1.2 PRIMARY DATA 17
2.1.2.1 Key data from primary sources 18
2.1.2.2 Key industry insights 19
2.1.2.3 Breakdown of primary interviews 19
2.2 MARKET SIZE ESTIMATION 20
2.2.1 BOTTOM-UP APPROACH 20
2.2.2 TOP-DOWN APPROACH 21
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION 22
2.4 RESEARCH ASSUMPTIONS 23
3 EXECUTIVE SUMMARY 24
4 PREMIUM INSIGHTS 28
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE GLOBAL BUSINESS PROCESS MANAGEMENT MARKET 28
4.2 BUSINESS PROCESS MANAGEMENT GLOBAL MARKET: BY INDUSTRY VERTICAL AND BY REGION 29
4.3 LIFECYCLE ANALYSIS, BY REGION, 2016 30
5 MARKET OVERVIEW 31
5.1 INTRODUCTION 32
5.2 MARKET EVOLUTION 32
5.3 MARKET SEGMENTATION 33
5.3.1 BY IT SOLUTION 33
5.3.2 BY IT SERVICE 33
5.3.3 BY DEPLOYMENT TYPE 33
5.3.4 BY INDUSTRY VERTICAL 34
5.3.5 BY REGION 34
5.4 MARKET DYNAMICS 35
5.4.1 DRIVERS 35
5.4.1.1 Improves efficiency and visibility 35
5.4.1.2 To adhere to the increasing government compliance 36
5.4.1.3 To accelerate return on investment for organizations 36
5.4.2 RESTRAINTS 36
5.4.2.1 Resistance of middle management to adopt BPM solutions 36
5.4.2.2 Unanimity among end users to take primary responsibility of BPM solutions 37
5.4.3 OPPORTUNITIES 37
5.4.3.1 Big data and cloud to provide efficiency in BPM software 37
5.4.3.2 Increased spending in analytics 37
5.4.4 CHALLENGES 38
5.4.4.1 Managing cultural change 38
6 INDUSTRY TRENDS 39
6.1 INTRODUCTION 39
6.2 VALUE CHAIN ANALYSIS 39
6.3 STRATEGIC BENCHMARKING 40
6.3.1 STRATEGIC BENCHMARKING: NEW PRODUCT LAUNCHES AND ACQUISITIONS BY TOP VENDORS 40
6.4 INNOVATION SPOTLIGHT 41
6.5 WORKFLOW MODEL: BUSINESS PROCESS MANAGEMENT 41
7 BUSINESS PROCESS MANAGEMENT MARKET ANALYSIS, BY IT SOLUTION 43
7.1 INTRODUCTION 44
7.2 PROCESS IMPROVEMENT 45
7.3 AUTOMATION 46
7.4 CONTENT AND DOCUMENT MANAGEMENT 47
7.5 INTEGRATION 48
7.6 MONITORING AND OPTIMIZATION 49
8 BUSINESS PROCESS MANAGEMENT MARKET ANALYSIS, BY IT SERVICE 50
8.1 INTRODUCTION 51
8.2 SYSTEM INTEGRATION 52
8.3 CONSULTING 53
8.4 TRAINING AND EDUCATION 54

9 BUSINESS PROCESS MANAGEMENT MARKET ANALYSIS,
BY BUSINESS FUNCTION 55
9.1 INTRODUCTION 56
9.2 HUMAN RESOURCES 57
9.3 ACCOUNTING AND FINANCE 58
9.4 SALES AND MARKETING 59
9.5 MANUFACTURING 60
9.6 SUPPLY CHAIN MANAGEMENT 61
9.7 OPERATIONS AND SUPPORT 61
9.8 OTHERS 62
10 BUSINESS PROCESS MANAGEMENT MARKET ANALYSIS,
BY ORGANIZATION SIZE 63
10.1 INTRODUCTION 64
10.2 SMALL AND MEDIUM ENTERPRISES (SMES) 65
10.3 ENTERPRISES 66
11 BUSINESS PROCESS MANAGEMENT MARKET ANALYSIS,
BY DEPLOYMENT TYPE 67
11.1 INTRODUCTION 68
11.2 ON-PREMISES 69
11.3 CLOUD 70
12 BUSINESS PROCESS MANAGEMENT MARKET ANALYSIS,
BY INDUSTRY VERTICAL 71
12.1 INTRODUCTION 72
12.2 GOVERNMENT AND DEFENSE 73
12.3 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI) 73
12.4 IT AND TELECOM 74
12.5 HEALTHCARE 75
12.6 RETAIL 75
12.7 MANUFACTURING 76
12.8 OTHERS 77

13 GEOGRAPHIC ANALYSIS 78
13.1 INTRODUCTION 79
13.2 NORTH AMERICA 81
13.3 EUROPE 85
13.4 ASIA-PACIFIC (APAC) 88
13.5 MIDDLE EAST AND AFRICA (MEA) 92
13.6 LATIN AMERICA 95
14 COMPETITIVE LANDSCAPE 98
14.1 OVERVIEW 98
14.2 COMPETITIVE SITUATION AND TRENDS 99
14.3 NEW PRODUCT LAUNCHES 101
14.4 MERGERS AND ACQUISITIONS 102
14.5 PARTNERSHIPS AND COLLABORATIONS 103
15 COMPANY PROFILES 104
(Business Overview, Products and Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
15.1 INTRODUCTION 104
15.2 IBM CORPORATION 105
15.3 APPIAN CORPORATION 108
15.4 SOFTWARE AG 110
15.5 ORACLE CORPORATION 113
15.6 PEGASYSTEMS, INC. 116
15.7 RED HAT, INC. 119
15.8 OPENTEXT, INC. 121
15.9 TIBCO SOFTWARE 123
15.10 K2 125
15.11 BP LOGIX, INC. 126
*Details on Business Overview, Products and Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
16 APPENDIX 127
16.1 INDUSTRY EXPERTS 127
16.2 DISCUSSION GUIDE 128
16.3 KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL 133
16.4 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE 135
16.5 RELATED REPORTS 136

LIST OF TABLES

TABLE 1 BUSINESS PROCESS MANAGEMENT MARKET SIZE AND GROWTH RATE,
2014-2021 (USD MILLION, YOY %) 25
TABLE 2 BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY IT SOLUTION,
2014-2021 (USD MILLION) 44
TABLE 3 PROCESS IMPROVEMENT: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY REGION, 2014-2021 (USD MILLION) 45
TABLE 4 AUTOMATION: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY REGION, 2014-2021 (USD MILLION) 46
TABLE 5 CONTENT AND DOCUMENT MANAGEMENT: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 47
TABLE 6 INTEGRATION: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 48
TABLE 7 MONITORING AND OPTIMIZATION: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 49
TABLE 8 BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY SERVICE,
2014-2021 (USD MILLION) 51
TABLE 9 SYSTEM INTEGRATION: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY REGION, 2014-2021 (USD MILLION) 52
TABLE 10 CONSULTING: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 53
TABLE 11 TRAINING AND EDUCATION: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY REGION, 2014-2021 (USD MILLION) 54
TABLE 12 BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2014-2021 (USD MILLION) 56
TABLE 13 HUMAN RESOURCES: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY REGION, 2014-2021 (USD MILLION) 57
TABLE 14 ACCOUNTING AND FINANCE: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY REGION, 2014-2021 (USD MILLION) 58
TABLE 15 SALES AND MARKETING: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY REGION, 2014-2021 (USD MILLION) 59
TABLE 16 MANUFACTURING: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 60
TABLE 17 SUPPLY CHAIN MANAGEMENT: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 61
TABLE 18 OPERATIONS AND SUPPORT: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 61
TABLE 19 OTHERS: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION,
2014-2021 (USD MILLION) 62
TABLE 20 BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE,
2014-2021 (USD MILLION) 65
TABLE 21 SMALL AND MEDIUM ENTERPRISES: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 65
TABLE 22 ENTERPRISES: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 66
TABLE 23 BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE,
2014-2021 (USD MILLION) 68
TABLE 24 ON-PREMISES: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 69
TABLE 25 CLOUD: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION,
2014-2021 (USD MILLION) 70
TABLE 26 BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2014-2021 (USD MILLION) 72
TABLE 27 GOVERNMENT AND DEFENSE: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 73
TABLE 28 BFSI: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION,
2014-2021 (USD MILLION) 74
TABLE 29 IT AND TELECOM: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 74
TABLE 30 HEALTHCARE: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 75
TABLE 31 RETAIL: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION,
2014-2021 (USD MILLION) 76
TABLE 32 MANUFACTURING: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION, 2014-2021 (USD MILLION) 76
TABLE 33 OTHERS: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION,
2014-2021 (USD MILLION) 77
TABLE 34 BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION,
2014-2021 (USD MILLION) 80
TABLE 35 NORTH AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY IT SOLUTION, 2014-2021 (USD MILLION) 82
TABLE 36 NORTH AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY IT SERVICE, 2014-2021 (USD MILLION) 82
TABLE 37 NORTH AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY BUSINESS FUNCTION, 2014-2021 (USD MILLION) 83
TABLE 38 NORTH AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2014-2021 (USD MILLION) 83
TABLE 39 NORTH AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2014-2021 (USD MILLION) 84
TABLE 40 NORTH AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY INDUSTRY VERTICAL, 2014-2021 (USD MILLION) 84
TABLE 41 EUROPE: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY IT SOLUTION, 2014-2021 (USD MILLION) 85
TABLE 42 EUROPE: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY IT SERVICE, 2014-2021 (USD MILLION) 85
TABLE 43 EUROPE: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2014-2021 (USD MILLION) 86
TABLE 44 EUROPE: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2014-2021 (USD MILLION) 86
TABLE 45 EUROPE: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2014-2021 (USD MILLION) 87
TABLE 46 EUROPE: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2014-2021 (USD MILLION) 87
TABLE 47 ASIA-PACIFIC: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY IT SOLUTION, 2014-2021 (USD MILLION) 89
TABLE 48 ASIA-PACIFIC: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY IT SERVICE, 2014-2021 (USD MILLION) 89
TABLE 49 ASIA-PACIFIC: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2014-2021 (USD MILLION) 90
TABLE 50 ASIA-PACIFIC: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2014-2021 (USD MILLION) 90
TABLE 51 ASIA-PACIFIC: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2014-2021 (USD MILLION) 91
TABLE 52 ASIA-PACIFIC: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY INDUSTRY VERTICAL, 2014-2021 (USD MILLION) 91
TABLE 53 MIDDLE EAST AND AFRICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY IT SOLUTION, 2014-2021 (USD MILLION) 92
TABLE 54 MIDDLE EAST AND AFRICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY IT SERVICE, 2014-2021 (USD MILLION) 92
TABLE 55 MIDDLE EAST AND AFRICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY BUSINESS FUNCTION, 2014-2021 (USD MILLION) 93
TABLE 56 MIDDLE EAST AND AFRICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2014-2021 (USD MILLION) 93
TABLE 57 MIDDLE EAST AND AFRICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2014-2021 (USD MILLION) 94
TABLE 58 MIDDLE EAST AND AFRICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY INDUSTRY VERTICAL, 2014-2021 (USD MILLION) 94
TABLE 59 LATIN AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY IT SOLUTION, 2014-2021 (USD MILLION) 95
TABLE 60 LATIN AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY IT SERVICE, 2014-2021 (USD MILLION) 95
TABLE 61 LATIN AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2014-2021 (USD MILLION) 96
TABLE 62 LATIN AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2014-2021 (USD MILLION) 96
TABLE 63 LATIN AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2014-2021 (USD MILLION) 97
TABLE 64 LATIN AMERICA: BUSINESS PROCESS MANAGEMENT MARKET SIZE,
BY INDUSTRY VERTICAL, 2014-2021 (USD MILLION) 97
TABLE 65 NEW PRODUCT LAUNCHES, 2012-2014 101
TABLE 66 MERGERS AND ACQUISITIONS, 2012-2015 102
TABLE 67 PARTNERSHIPS AND COLLABORATIONS, 2013-2016 103

LIST OF FIGURES

FIGURE 1 GLOBAL BUSINESS PROCESS MANAGEMENT MARKET: RESEARCH DESIGN 16
FIGURE 2 BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION
AND REGION 19
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 20
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 21
FIGURE 5 DATA TRIANGULATION 22
FIGURE 6 SOLUTIONS SEGMENT IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 25
FIGURE 7 AUTOMATION SEGMENT IS EXPECTED TO HAVE THE LARGEST MARKET SIZE FROM 2016 TO 2021 26
FIGURE 8 SYSTEM INTEGRATION IS EXPECTED TO GAIN THE HIGHEST TRACTION DURING THE FORECAST PERIOD 26
FIGURE 9 NORTH AMERICA IS EXPECTED TO HOLD THE LARGEST SHARE IN THE BUSINESS PROCESS MANAGEMENT MARKET IN 2016 27
FIGURE 10 INCREASED DEMAND FOR EFFICIENCY AND VISIBILITY WITHIN THE ORGANIZATION WILL BOOST THE BUSINESS PROCESS MANAGEMENT MARKET 28
FIGURE 11 TRAINING AND EDUCATION TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 28
FIGURE 12 GOVERNMENT AND DEFENSE VERTICAL AND NORTH AMERICA ARE EXPECTED TO HOLD THE LARGEST SHARE OF THE BUSINESS PROCESS MANAGEMENT MARKET 29
FIGURE 13 ASIA-PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 30
FIGURE 14 EVOLUTION OF THE BUSINESS PROCESS MANAGEMENT MARKET 32
FIGURE 15 BUSINESS PROCESS MANAGEMENT MARKET, BY IT SOLUTION 33
FIGURE 16 BUSINESS PROCESS MANAGEMENT MARKET, BY IT SERVICE 33
FIGURE 17 BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT TYPE 33
FIGURE 18 BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE 34
FIGURE 19 BUSINESS PROCESS MANAGEMENT MARKET, BY INDUSTRY VERTICAL 34
FIGURE 20 BUSINESS PROCESS MANAGEMENT MARKET, BY REGION 34
FIGURE 21 BUSINESS PROCESS MANAGEMENT MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 35
FIGURE 22 BUSINESS PROCESS MANAGEMENT MARKET: VALUE CHAIN 39
FIGURE 23 STRATEGIC BENCHMARKING: NEW PRODUCT LAUNCHES AND ACQUISITIONS
BY TOP VENDORS 40
FIGURE 24 BUSINESS PROCESS MANAGEMENT: WORKFLOW MODEL 42
FIGURE 25 MONITORING AND OPTIMIZATION SEGMENT IS EXPECTED TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD 44
FIGURE 26 TRAINING AND EDUCATION IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 51
FIGURE 27 SALES AND MARKETING BUSINESS FUNCTION IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 56
FIGURE 28 ENTERPRISES SEGMENT IS EXPECTED HAVE THE LARGEST MARKET SIZE IN THE BUSINESS PROCESS MANAGEMENT MARKET 64
FIGURE 29 CLOUD DEPLOYMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 68
FIGURE 30 GOVERNMENT AND DEFENSE INDUSTRY VERTICAL IS EXPECTED TO HAVE THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 72
FIGURE 31 ASIA-PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR IN THE GLOBAL BUSINESS PROCESS MANAGEMENT MARKET DURING THE FORECAST PERIOD 79
FIGURE 32 GEOGRAPHIC SNAPSHOT: ASIA-PACIFIC IS THE EMERGING REGION IN THE BUSINESS PROCESS MANAGEMENT MARKET 80
FIGURE 33 NORTH AMERICA MARKET SNAPSHOT: PRESENCE OF KEY VENDORS IN THE REGION IS A MAJOR FACTOR CONTRIBUTING TOWARDS THE GROWTH OF THE BUSINESS PROCESS MANAGEMENT MARKET 81
FIGURE 34 ASIA-PACIFIC MARKET SNAPSHOT: RISING DEMAND FOR LOWERING OPERATIONAL COST AMONG VERTICALS IS A MAJOR FACTOR CONTRIBUTING TOWARDS THE GROWTH OF THE BUSINESS PROCESS MANAGEMENT MARKET 88
FIGURE 35 COMPANIES ADOPTED PARTNERSHIPS, COLLABORATIONS, AND ALLIANCES AS THE KEY GROWTH STRATEGY FROM 2013 TO 2015 98
FIGURE 36 MARKET EVALUATION FRAMEWORK 99
FIGURE 37 BATTLE FOR MARKET SHARE: PARTNERSHIPS, COLLABORATIONS, AND ALLIANCES WAS THE KEY STRATEGY ADOPTED BY THE TOP PLAYERS IN THE BUSINESS PROCESS MANAGEMENT MARKET FROM 2012 TO 2015 100
FIGURE 38 GEOGRAPHIC REVENUE MIX OF TOP MARKET PLAYERS 104
FIGURE 39 IBM CORPORATION: COMPANY SNAPSHOT 105
FIGURE 40 IBM CORPORATION: SWOT ANALYSIS 107
FIGURE 41 APPIAN CORPORATION: SWOT ANALYSIS 109
FIGURE 42 SOFTWARE AG: COMPANY SNAPSHOT 110
FIGURE 43 SOFTWARE AG: SWOT ANALYSIS 111
FIGURE 44 ORACLE CORPORATION: COMPANY SNAPSHOT 113
FIGURE 45 ORACLE CORPORATION: SWOT ANALYSIS 114
FIGURE 46 PEGASYSTEMS, INC.: COMPANY SNAPSHOT 116
FIGURE 47 PEGASYSTEMS, INC.: SWOT ANALYSIS 117
FIGURE 48 RED HAT, INC.: COMPANY SNAPSHOT 119
FIGURE 49 OPENTEXT, INC.: COMPANY SNAPSHOT 121

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