Hinduja Global Solutions Ltd 532859 Financial and Strategic SWOT Analysis Review

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Asia-Pacific Contact Center Applications Market, 2013

Asia-Pacific Contact Center Applications Market, 2013

  • $ 25 000
  • Industry report
  • by Frost & Sullivan
  • October 2014
  • 351 pages

The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration ...

Industries: Call Center | Countries: South Korea, Philippines, Asia, Australia, New Zealand, Singapore, Indonesia, Japan, China, Malaysia, Vietnam, Thailand, Taiwan, India, World, Oceania

Global Technical Support Outsourcing Market 2014-2018

Global Technical Support Outsourcing Market 2014-2018

  • $ 2 500
  • Industry report
  • by Infiniti Research Limited
  • October 2014
  • 55 pages

About Technical Support Outsourcing Technical support is a wide range of services through which enterprises provide assistance to users of technology products. The support is usually delivered over email, telephone, website, or an incident logging tool and onsite technical support. Large organizations ...

Industries: Call Center | Countries: World

Global Contact Center Market 2014-2018

Global Contact Center Market 2014-2018

  • $ 2 500
  • Industry report
  • by Infiniti Research Limited
  • October 2014
  • 69 pages

About Contact Center A contact center is the central point in an enterprise from which all customer contacts are managed. A contact center plays a prominent role within enterprise wide customer management strategies. Currently, contact centers are embracing new technologies to offer a multichannel experience. ...

Industries: Call Center | Countries: World

Customer Engagement in Government and Education in Europe and North America

Customer Engagement in Government and Education in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • October 2014
  • 116 pages

The Current and Future Government and Education Vertical This study's objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the government and education vertical. The use of Web self-service, social media, mobile applications, and video ...

Industries: Call Center | Countries: North America, Europe, World

The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

The Great Game: The Struggle for North America Leadership in Customer Care Outsourcing

  • $ 10 000
  • Industry report
  • by Frost & Sullivan
  • October 2014
  • 93 pages

2014 North America Contact Center Outsourcing Buyer's Guide This study is divided into four sections: A. Section 1 provides analyst commentary on the most important market forces affecting outsourcing trends for 2014. This is based on extensive primary and secondary research. Given the maturity of the ...

Industries: Call Center | Countries: North America, World

Customer Engagement in Healthcare in Europe and North America

Customer Engagement in Healthcare in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • October 2014
  • 115 pages

Healthcare Vertical Research Background and Objectives This research service is part of a series of survey-based studies that look at the current and future adoption of various customer contact strategies, enabling technologies, and services. The survey data and insights allow contact center organizations ...

Industries: Call Center | Countries: North America, Europe, World

Plasma Etching: Market Analysis and Strategic Issues

Plasma Etching: Market Analysis and Strategic Issues

  • $ 2 495
  • Industry report
  • by Information Network
  • October 2014

The future needs in plasma etching will be for ever tighter control of process variability, higher selectivity and less damage. This report addresses the strategic issues impacting both the user and supplier of plasma etching equipment to the semiconductor industry. Markets for dry etching and stripping ...

Industries: Blood Supply, Tissue Banking and Transplantation, It Outsourcing | Countries: World

Central America Connected - Commercial Data Center Growth Opportunities

Central America Connected - Commercial Data Center Growth Opportunities

  • $ 5 078
  • Industry report
  • by DatacenterDynamics
  • October 2014

The research analysis extends to the sector´s infrastructure, including access to power and the provision from each power grid. It gives an overview of the market dynamics, the trends and the drivers as well as an indication of the challenges and opportunities the region presents. The countries included ...

Industries: It Outsourcing | Countries: Costa Rica, North America, Panama, Nicaragua, Guatemala, El Salvador, United States, Honduras, Belize, World

EU Data Center Quarterly IT Tracker Q2 2014 Part Three: Technology Trends

EU Data Center Quarterly IT Tracker Q2 2014 Part Three: Technology Trends

  • $ 2 344
  • Industry report
  • by DatacenterDynamics
  • October 2014

This report discusses the trends and changes in data center technology as identified and detailed in our first Q2 2014 report. As in our previous reports, the market values given here are made up exclusively of four elements: infrastructure software, servers, storage systems and enterprise networking. ...

Industries: It Outsourcing | Countries: World

Brookfield Office Properties Inc. (BPO) : Company Profile and SWOT Analysis

Brookfield Office Properties Inc. (BPO) : Company Profile and SWOT Analysis

  • $ 125
  • Company report
  • by World Market Intelligence Ltd
  • September 2014
  • 36 pages

Synopsis World Market Intelligence's "Brookfield Office Properties Inc. (BPO) : Company Profile and SWOT Analysis" contains in depth information and data about the company and its operations. The profile contains a company overview, key facts, major products and services, SWOT analysis, business description, ...

Industries: It Outsourcing | Countries: United States, Canada, North America, World, Australia

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