Speech Recognition Applications for Contact Centers Market

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Analysis of the Asia-Pacific UC-as-a-Service Market

Analysis of the Asia-Pacific UC-as-a-Service Market

  • $ 15 000
  • Industry report
  • by Frost & Sullivan
  • September 2014
  • 124 pages

Cloud UC Services Will Drive the Market This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, and technology trends. Hosted/cloud services and managed services in telephony, UC, collaboration, and ...

Industries: Call Center | Countries: South Korea, China, Japan, Asia, India

Adding Value and Managing Change in Today's Contact Center

Adding Value and Managing Change in Today's Contact Center

  • $ 1 500
  • Industry report
  • by Frost & Sullivan
  • September 2014
  • 17 pages

Innovative solutions integrators (SIs) key to cloud, omnichannel, and IT management strategies Customer contact systems integrators and value-added resellers or “solutions integrators” (SIs) are the linchpins in the contact center supply chain. Companies call on SIs to map out solution strategies ...

Industries: Call Center

Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) - Worldwide Forecasts and Analysis (2014 - 2019)

Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) - Worldwide Forecasts and Analysis (2014 - 2019)

  • $ 4 650
  • Industry report
  • by MarketsandMarkets
  • August 2014
  • 130 pages

The cloud based contact center market analysis consists of various types of solution, service, application, vertical, and region. The overall market size is found by adding up the market size of each solution and service such as training, consulting and system integration service and support and maintenance ...

Industries: Call Center | Countries: World

Bytes Technology Group Limited SWOT Analysis, Strategy, Revenues and Profits

Bytes Technology Group Limited SWOT Analysis, Strategy, Revenues and Profits

  • $ 300
  • Company report
  • by Global Data
  • August 2014
  • 15 pages

This report is systematically updated by our analysts for each new purchase. This is to ensure that you get the latest information available on the company. The report will be updated and sent to you in no later than 2 business days. SWOT Analysis report provides you a strategic analysis and detailed ...

Industries: Call Center, Voip | Countries: South Africa, Africa, United Kingdom

IBS AB - Strategic SWOT Analysis Review

IBS AB - Strategic SWOT Analysis Review

  • $ 300
  • Company report
  • by Global Data
  • August 2014
  • 15 pages

Summary IBS AB (IBS or International Business Systems) offers a wide range of distribution resource management software that provides business applications for the wholesalers, manufacturers and marketers. This enables better profitability and efficiency of the business of the customers by way of streamlining, ...

Industries: Call Center | Countries: Sweden

Customer Engagement in Manufacturing in Europe and North America

Customer Engagement in Manufacturing in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 116 pages

The Current and Future Manufacturing Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the manufacturing vertical. Email accounts for the highest share of ...

Industries: Call Center | Countries: North America, Europe, World

Customer Engagement in Financial Services in Europe and North America

Customer Engagement in Financial Services in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 116 pages

The Current and Future Financial Services Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the financial services vertical. In terms of financial services, ...

Industries: Call Center | Countries: North America, Europe, World

Customer Engagement in Communications in Europe and North America

Customer Engagement in Communications in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 115 pages

The Current and Future Communications Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the communications vertical. As a proportion of total customer interactions ...

Industries: Call Center | Countries: North America, Europe, World

DandM Telemarketing Public Ltd - Company Capsule

DandM Telemarketing Public Ltd - Company Capsule

  • $ 99
  • Industry report
  • by Canadean Ltd
  • July 2014
  • 22 pages

Synopsis Canadean's "DandM Telemarketing Public Ltd - Company Capsule" contains in depth information and data about the company and its operations. The profile contains a company overview, key facts, major products and services, financial ratios, key competitors, financial analysis, key employees as ...

Industries: Call Center | Countries: Cyprus

Global Call Centers Industry

Global Call Centers Industry

  • $ 4 950
  • Industry report
  • by Global Industry Analysts
  • July 2014
  • 437 pages

This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided ...

Industries: Call Center | Countries: World

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