Speech Recognition Applications for Contact Centers Market

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Bytes Technology Group Limited SWOT Analysis, Strategy, Revenues and Profits

Bytes Technology Group Limited SWOT Analysis, Strategy, Revenues and Profits

  • $ 300
  • Company report
  • by Global Data
  • August 2014
  • 15 pages

This report is systematically updated by our analysts for each new purchase. This is to ensure that you get the latest information available on the company. The report will be updated and sent to you in no later than 2 business days. SWOT Analysis report provides you a strategic analysis and detailed ...

Industries: Call Center, Voip | Countries: South Africa, Africa, United Kingdom

IBS AB - Strategic SWOT Analysis Review

IBS AB - Strategic SWOT Analysis Review

  • $ 300
  • Company report
  • by Global Data
  • August 2014
  • 15 pages

Summary IBS AB (IBS or International Business Systems) offers a wide range of distribution resource management software that provides business applications for the wholesalers, manufacturers and marketers. This enables better profitability and efficiency of the business of the customers by way of streamlining, ...

Industries: Call Center | Countries: Sweden

Customer Engagement in Manufacturing in Europe and North America

Customer Engagement in Manufacturing in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 116 pages

The Current and Future Manufacturing Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the manufacturing vertical. Email accounts for the highest share of ...

Industries: Call Center | Countries: North America, Europe, World

Customer Engagement in Financial Services in Europe and North America

Customer Engagement in Financial Services in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 116 pages

The Current and Future Financial Services Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the financial services vertical. In terms of financial services, ...

Industries: Call Center | Countries: North America, Europe, World

Customer Engagement in Communications in Europe and North America

Customer Engagement in Communications in Europe and North America

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 115 pages

The Current and Future Communications Vertical The overall objective of this research service was to look at the current and future adoption of various customer contact strategies, enabling technologies, and services, specifically in the communications vertical. As a proportion of total customer interactions ...

Industries: Call Center | Countries: North America, Europe, World

DandM Telemarketing Public Ltd - Company Capsule

DandM Telemarketing Public Ltd - Company Capsule

  • $ 99
  • Industry report
  • by Canadean Ltd
  • July 2014
  • 22 pages

Synopsis Canadean's "DandM Telemarketing Public Ltd - Company Capsule" contains in depth information and data about the company and its operations. The profile contains a company overview, key facts, major products and services, financial ratios, key competitors, financial analysis, key employees as ...

Industries: Call Center | Countries: Cyprus

Enterprise Priorities in Europe

Enterprise Priorities in Europe

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 62 pages

Multichannel Customer Contact The overall research objective of this research service was to investigate the current use and future adaptation of multichannel customer contact in European contact centers. Overall, the use rates of mobile apps, social media, Web self-service, and chat are growing, while ...

Industries: Call Center | Countries: Europe

Enterprise Priorities in North America: Contact Center Outsourcing

Enterprise Priorities in North America: Contact Center Outsourcing

  • $ 10 000
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 68 pages

Contact Center Outsourcing The overall research objective of this research service was to investigate the current and future outsourcing trends in the North American contact centers. Nearly half of the respondents outsource some customer care activities. Large contact center organizations are greate ...

Industries: Call Center | Countries: North America

Enterprise Priorities in Europe: Contact Center Outsourcing

Enterprise Priorities in Europe: Contact Center Outsourcing

  • $ 12 500
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 71 pages

Contact Center Outsourcing The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion ...

Industries: Call Center | Countries: Europe

Enterprise Priorities in North America: Cloud Contact Center Solutions

Enterprise Priorities in North America: Cloud Contact Center Solutions

  • $ 10 000
  • Industry report
  • by Frost & Sullivan
  • June 2014
  • 46 pages

Cloud Contact Center Solutions The main objective of this research service was to investigate the current use and future adaptation of cloud solutions in North American contact centers. Currently, about 50% of the contact centers in North America use hosted or cloud solutions, and that percentage is ...

Industries: Call Center | Countries: North America

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