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Business Process Outsourcing in Australia - Industry Market Research Report

  • December 2016
  • -
  • Ibisworld
  • -
  • 31 pages

Summary

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Out of step: Offshoring trends have constrained industry revenue growth



Abstract

Business Process Outsourcing in Australia

The industry provides a range of third-party outsourcing services on a contract basis. Clients outsource specific operations and business functions, including both back office and front office tasks. Industry players operate, administer and manage these functions based on defined and measurable performance metrics.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.



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