The UK social care software and IT services market

The UK social care software and IT services market

In this report, we look in detail at the UK social care market for software and IT services (S/ITS). We examine the drivers in the market and the key government policies and initiatives that are shaping the social care agenda in the four countries of the UK. We highlight the trends impacting S/ITS suppliers in the market and the threats and opportunities they face. We also identify the leading suppliers in the market, examining the changing competitive landscape and prospects for growth in the social care S/ITS sector.

Table of contents

Key messages

Market trends

Opportunities

Threats

Supplier landscape

Market trends

Key drivers

Government policy

England

Wales

Scotland

Northern Ireland

Key initiatives

Emerging trends, threats & opportunities

Adults’ and Children’s Services diverge

Multi-agency working

Distinct regional markets

More for less

Rise of outsourcing

Shared services

Emergence of the Third Sector

Growth of independent sector

Moving into Telecare

Increasing mobility

The competitive landscape

Key suppliers

The changing supplier landscape

Sizing the market

Table of figures

Figure 1 Wanless’ projection of the total cost of social care for older people in England

Figure 2 Key policy initiatives in Social Services in England

Figure 3 Delivering ESCR

Figure 4 Proposed schedule for Social Care software supplier engagement with NHS CFH

Figure 5 The social care S/ITS market competitive landscape

Figure 6 Top 10 S/ITS suppliers to the UK social care market (2005/6)

Figure 7 Leading suppliers to the UK social care S/ITS market