Enterprise telecoms budget trends

Enterprise telecoms budget trends

Keeping telecoms costs down is top priority for in enterprises of all sizes. While multinationals keep a tight control on most expenditure and have successfully driven fixed costs down, they are frustrated when it comes to mobile. Small enterprises take a more pragmatic approach, since they have less influence with their service providers when it comes to pricing. They expect most prices to continue to rise.

Table of contents

Key messages

Telecoms expenditure is top priority

Figure 1 Enterprises’ ICT concerns
Current enterprise expenditure on telecoms services

Figure 2 SMEs’ monthly spend on telecoms services, by SME size
Figure 3 SMEs’ monthly spend on telecoms services, by sector
Figure 4 MNCs’ procurement responsibilities
Figure 5 MNC contract values
Where is the budget going?

Figure 6 SMEs’ budget distribution
Figure 7 SMEs’ budget distribution by size class
Figure 8 SMEs’ budget distribution by number of sites
Figure 9 SMEs’ budget distribution by sector
Figure 10 MNC – breakdown of typical monthly phone bill
Future budget trends

Figure 11 SMEs – future budget trends
Figure 12 MNCs - predicted budget growth
Figure 13 MNCs - predicted budget growth, by type
The user research