Global Video Conferencing Industry

• Publication date: October 2011

This report analyzes the worldwide markets for Video Conferencing in US$ Million by the following Segments/Technologies: Systems (IP Systems & ISDN Systems), and Services (IP Services, ISDN Services, & Other Services). The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2009 through 2017. A six-year hist...

This report analyzes the worldwide markets for Video Conferencing in US$ Million by the following Segments/Technologies: Systems (IP Systems & ISDN Systems), and Services (IP Services, ISDN Services, & Other Services). The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2009 through 2017. A six-year historic analysis is also provided for these markets. The report profiles 90 companies including many key and niche players such as Alcatel-Lucent SA, AT&T Inc., Avaya, Inc., BT Conferencing, Cisco Systems, Inc., TANDBERG, VCON, Global Crossing Limited, Huawei Technologies Co., Ltd., Logitech International S.A, Polycom, Inc., ADVISION Ltd., Sony Electronics Inc., Sprint Nextel Corporation, Verizon Business, VTEL Products Corporation Inc., West Corporation, InterCall, Inc., and ZTE Corporation. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.

Global Telecommunication Services Industry

1. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS 1
Study Reliability and Reporting Limitations 1
Disclaimers 2
Data Interpretation & Reporting Level 3
Quantitative Techniques & Analytics 3
Product Definitions and Scope of Study 3
Video Conferencing - The Concept 3
Video Conferencing Systems 4
IP Systems 4
ISDN Systems 4

2. MARKET OVERVIEW 5
Overview 5
Changing Dynamics of Video Conferencing Market 6
ISDN and IP based Video Conferencing 6
Internet’s Success Makes IP the Dominant Technology 7
Video Conferencing on IP Networks 7
IP Video Conferencing Offers High Reliability 7
Obstacles in the Transition to IP Video Conferencing 8
High Definition Technology Drives the Market for Video
Conferencing 8
Video Conferencing - A Bird’s Eye View 9
Revolution in the Video Conferencing Market 9
Evolution from Room-Based to Desktop Systems 9
Video Conferencing-A Boon to the Enterprise 9
Rationale for Video Conferencing 10
Market Scenario 10
Recession Impact In Retrospect 10
Strategies for Survival 11
The World Beyond Recession 11

3. MARKET ISSUES AND TRENDS 13
SMB Sector Intensifies Adoption Curve 13
Rising Focus On Unified Communications 13
Rising Trend to Recruit Top Talent Via Video Conferencing 13
Telepresence & Interoperability Are Key for Future Success 14
Table 1: Global Video Conferencing Market: Percentage Share
Breakdown of Revenues by System Type As of September 2011
(includes corresponding Graph/Chart) 15

Table 2: Global Video Conferencing Market: Percentage Share
Breakdown of Unit Sales by System Type As of September 2011
(includes corresponding Graph/Chart) 15
Will Skype’s Business Video Conferencing Solutions March Ahead
of Apple? 15
Green IT Initiative Propels Growth of Videoconferencing 16
Rising Global IP Telephony Driven by Video Conferencing 16
Mobile Video Conferencing, Virtual Desktop Infrastructure -
Key Areas to Watch 17
War and Video Conferencing - A Close Link 17
Prices Likely to Decline 17
IP Video Conferencing Growing Fast 18
Video Conferencing - The March Towards Home 18
Set-top Boxes Promote Growth 18
Bandwidth Availability: An Impediment to Videoconferencing
Adoption 18
Competition 18
Will Tandberg Acquisition Put Polycom At a Strategic
Disadvantage? 19
Table 3: Global Videoconferencing Infrastructure Market
(2010): Percentage Market Share Breakdown of Revenues of
Leading Players (includes corresponding Graph/Chart) 20

Table 4: Global Videoconferencing Endpoint Market (2010):
Percentage Market Share Breakdown by Type (includes
corresponding Graph/Chart) 20

Table 5: Global Room Based Video Conferencing Systems Market
(2010): Percentage Share Breakdown of Installed Base for Key
Vendors In the year 2010, Cisco successfully closed the
Tandberg acquisition Deal (includes corresponding
Graph/Chart) 20

Table 6: Global Room Based Video Conferencing Systems Market
(2010): Percentage Market Share Breakdown of Unit Shipments
of Key Vendors (includes corresponding Graph/Chart) 20

Table 7: World Videoconferencing Market (2010): Percentage
Market Share Breakdown of Revenues of Leading Players
(includes corresponding Graph/Chart) 21

4. PRODUCT OVERVIEW 22
Video Conferencing - The Concept 22
Technology Involved 22
ITU H-320 Systems 22
ITU H-323 Systems 22
IETF Protocol-Based Systems 22
Proprietary Systems 22
Room-Based Video Conferencing ISDN 22
Desktop Video Conferencing 23
Features and Benefits of Video Conferencing 23
Time Saving 23
Increased Participation 23
Reduced Costs 23
Increased Frequency of Communication 24
Visual Advantages 24
Other Applications 24
Demerits of the System 24
Key Configurations of Video Conferencing Systems 24
PC-Based 24
Hardware-Assisted PC Clients 24
Software-Only Units 25
Integrated USB Units 25
Standalone Systems 25
Standalone Vs PC-Based Systems 25
Standalones - The Group and Individual System Classification 26
Group Systems 26
Rollabout Systems 26
Workgroup Systems 26
Desktop Systems/Individual Systems 26
The High-End and Low-End Classification 26
The ISDN and IP Classification of Systems 26
Infrastructure - An Overview 27
Gateways 27
Multipoint Control Units 27
Gatekeeper 27
Firewalls/NATs 27
Key Equipment Used 28
Conference Bridges 28
Cameras 28
Codecs and Codec Boards 28
Desktop Computers 28
Microphones 28
Monitors 28
Rollabouts 28
Phone links 28
Software 29
Peripherals 29
Others 29
Internal Compression Cards 29
External Compression Cards 29
Network Techniques for Video Conferencing 29
ISDN Networks 29
Drawbacks 29
A Slow Network 29
Skepticism Regarding Reliability 30
Cost Concerns 30
Additional Staff to Manage the Network 30
Dedicated, Separate Network Required 30
Internet Protocol Network 30
Benefits 30
Financial Benefits 30
Decreased Usage Fees 30
Decreased Buy-In Price 31
User Advantages 31
Better Reliability 31
Improved Quality 31
More Convenient Networks 31
Enhanced Efficiencies through Network Convergence 31
Dynamic Bandwidth Allocation 31
Management Benefits 31
Centralized Management 31
Better Call Permissioning and Network Administration 32
Availability of Usage Information / Automated Billing 32
Scalability/Reach Benefits 32
Better Reach to SoHo/Telecommuter/Consumer Markets 32
Improved Scalability 32
Barriers to IP Deployment 32
Quality of Service 32
Reliability 33
Migration Operation/Investment Protection/Costs 33
Other Networks 33
ATM and Broadband Video 33
POTS Video Conferencing 33
Addressing Security Issues in Video Conferencing 34
Collaborative Technologies 34
Audio Conferencing 34
Video Conferencing 34
Data Conferencing 34
New Technologies 35
Teleimmersion 35
USB Connectivity 35
Mobile Video Conferencing 35
Switched Digital Video 35

5. MAJOR END USES 36
Telemedicine 36
Law 36
Sales and Marketing 36
Recruitment 36
Product Development 36
Education 37
Military 37

6. INDUSTRY ORGANIZATIONS 38
International Telecommunications Union 38
International Multimedia Teleconferencing Consortium 38
International Teleconferencing Association 38
International Communication Association 38

7. PRODUCT/SERVICE INTRODUCTIONS 39
Voiceserve Unveils Updated Version of Vippie Mobile Dialer 39
Panasonic Systems Networks Rolls-Out Immersive 3D Capacity in
HD Visual Communications System 39
Nefsis® Unveils Novel Document and Live Data Sharing Technology 39
BroadSoft Introduces BroadCloud Video 40
Vidyo Introduces IBM® Lotus Sametime® Plug-In 40
Ittiam Systems Unveils HD Video Conferencing System 41
Vidyo to Launch VidyoMobile for Video Conferencing 42
Nefsis Introduces New FIPS Edition 42
AVerMedia Information Launches H110 and H310 Video
Conferencing Solutions 42
CSC to Launch TelePresence as Service for Video Conferencing 42
Radvision to Launch Enterprise Application Scopia Mobile V3
for Smartphones 43
NEC Unified Solutions Introduces Desktop Video Conferencing 43
8x8 to Launch New Cloud-Based Video Conferencing Services for
SMBs 43
Aastra Unveils BluStar 8000i Video Conferencing Solution 44
PCCW Global and Kenya Data Networks Demonstrate HD Video
Conferencing 44
BT Launches Innovative BT Engage Meeting Mobile 44
Visual Crambo Launches Skopje Lync Video Gateway 45
Black Diamond Video Unveils Sapphire QHD1 45
IVCi Unveils New App for iPad 46
SimpleSignal and Vidtel Launch Hosted Multi-Point Video
Conferencing for SMBs 47
AIVtech Launches Interactive Intelligent Panel 47
LifeSize Launches 16 Port LifeSizeBridge 2200 47
DeepBlue, OoVoo Partner to Provide Video Conferencing Service 48
Cisco Unveils New UMI Video Conferencing 48
VIVA Launches Customized Video Conferencing Products 49
HP, Vidyo Partner on HD Desktop Video Conferencing 49
Zamtel Unveils Video Conferencing Solutions 49
Tw Telecom, Cisco, BT Partner to Provide a New Video
Conferencing Platform 50
DoXom to Commence Video Conferencing Services 50
Optus Introduces Video Conferencing Service 50
RADVISION® Introduces SCOPIA Control for SCOPIA XT1000 HD
Video Conferencing Room System 50
Videonations Launches Videxia Desktop 51
Sony Electronics Launches Sony PCS-XG55 Video Conferencing System 51
Ceelab Launches Arrow1000 Video Conferencing System 51
Vidyo Launches VidyoOne HD Video Conferencing Systems 52
Sony Electronics Launches PCS-XL55 Videoconference System 52
Citrix Online Launches HDFaces Video Conferencing Technology 53
OKI Electric Industry Introduces Visual Nexus Version 4.2
Video Conferencing System 53
WorldGate Launches 3-Way Video Conferencing 54
ZTE Launches ZXV10 T700 54
LG Electronics and LifeSize Communications Collaborate to
Launch Integrated Communications Solution 54
RADVISION Launches SCOPIA XT1000 SMB 55
Vidyo Launches 1440P Video Conferencing Solution 55
VoIP Rolls-Out Polycom HDX 6004 and HDX 4002 Video
Conferencing Solution 55
Mirial Rolls-Out ClearSea 56
StatVideo Releases EchoBox 56
Indigo Tajikistan Starts Videoconferencing Service 56
Questmark to Market Easymeeting 56
NTT to Release Multipoint Video Conferencing Service 56
Cisco Aiming at New Home Video Conferencing Service 57
RADVISION Launches New Video Conferencing Solution 57
AGT and Aethra Collaborate to Develop New Video Conferencing
Solution 58
BT Conferencing Offers LifeSize Video Conferencing Solutions 58
InTechnology and POSTcti Create JV for Call-Recording Solution 59
RADVISION to Introduce SVC Technology to SCOPIA Conferencing
Platform 60
Polycom Releases High-resolution & Cost-Efficient Video
Conferencing System 61
AT&T Announces Extended Telepresence Capabilities 62
Glowpoint Launches VNOC Select, Videoconferencing and
Telepresence Services 62
AVI-SPL Rolls Out ConferencePoint™ Advanced Managed
Conferencing Services Jointly with Glowpoint 63
Videonations Unveils Videopresence Videoconferencing Solution
in Partnership with Fluidata and LifeSize 63
OKI Electric Releases New HD Compatible Video Conferencing
System Version 64
UniData Introduces New Wi-Fi Enabled Videoconference Phone,
SQ-3000 64
BT Conferencing Introduces One Source Solution for Polycom
Telepresence 64
BSNL to Launch Web-Supported Video-Conferencing 65
TANDBERG Launches New Video Collaboration Engine for Wide
Spectrum of Applications 65
Tandberg Unveils Tandberg FluidHD 66
Tandberg and Broadsoft Launch Video Communications Solutions 66
Polycom Launches VVX 1500 67
Vidtel Introduces Polycom® VVX 1500™ Business Media Phone 67
Video Guidance Unveils Desktop Video Conferencing Service 68
ooVoo Launches New Version and Business Plan for Video
Communication Solution 69
Video Guidance Unveils VG Transport 69
RADVISION and Samsung Launch VC240 69
TETCO VOXPILOT Unveils Tetco-Voxpilot Videoconferencing Solution 70
ClearOne Launches ClearOne/Sony HD VC Solution 70
NEC Unified Solutions Unveils Collaboration Offerings 70
Logitech for Business Launches Webcams 70
LifeSize Unveils HD Video Conferencing System 71
Radvision Introduces Scopia Desktop 71
Coms Unveils Polycom CX5000 Conference Station 72
Anet Introduces Video Conferencing System 72
Pacnet Introduces Pacnet Virtual Conferencing Plus 72
ACT Launches Video Conferencing Services 73
CPCNet Introduces VCsup 2 73
Glowpoint Releases Video Room Sweep 73
Huawei Releases New Video Conferencing Solution 74
Polycom Releases New ATX 300 Telepresence Solution 74
Avistar Unveils Agenda Concerning Avistar C3 Distribution 75

8. RECENT INDUSTRY ACTIVITY 76
Polycom to Take Over HP Videoconferencing Business 76
Microsoft Takes Over Skype 76
888VoIP and VU Telepresence Form Strategic Alliance 76
ViDOFON and Masergy Communications Enter into Partnership 77
InterCall Takes Over Preferred One Stop Technologies 77
VBrick Systems Enters into Partnership with LifeSize
Communication 77
RADVISION® and Microsoft Enter into Strategic Partnership 78
Masergy Communications and Verrex Ink Agreement 78
AVM Takes Over VC World 78
Aethra.net and Ceelab Sign Agreement 79
Spire Global and Ceelab to Enter into Partnership 79
Elisa Takes Over Videra 79
American Well Chooses Vidyo for Video Conferencing Solution 80
BCS Global Collaborates with Vidyo to Introduce New Range of
Visual Communication Services 80
Holy Cross Hospital Selects Vidyo Telemedicine Platform 80
Massachusetts General Hospital Selects Vidyo for Telemedicine
Collaboration and Communication Solution 81
Ricoh Company Chooses Vidyo for Video Conferencing Platform 82
Cisco Completes Tandberg TakeOver 82
Visual Crambo and LifeSize Communications Sign Agreement 82
Google Inks Agreement to Acquire Global IP Solutions 83
Tommy Hilfiger Inks Contract with BT Conferencing 83
ViDOFON and DEKOM Merge 84
NMS Selects Dimension Data for Managed Video Conferencing Service 84
Virgin Mobile India Deploys Lifesize Room HD Video
Conferencing Systems 84
Xinji Energy Selects Datacraft for Cisco TelePresence System 85
Saville AV Deploys Three-Screen Conferencing System at TSYS
Offices 85
BitGravity and ViVu Enter into Partnership 85
LifeSize Communications and Alcatel-Lucent Enter into
Collaboration 85
Reliance Communications and Polycom Enter into Partnership 86
IneoQuest Technologies Joins ARENA Partner Program of Polycom 86
Schaffner Holding Renews Contract with Orange Business Services 87
UIT Deploys VideoConferencing System at Tufts University 87
Saville Audio Visual to Sell Quadra 87
BSNL Collaborates with Aksh 88
PGi Signs Partnership Deal with AVI-SPL 88
HickoryTech Bags Contract from Distance Learning Network 88
Radvision to Purchase Shares from Aethra 88
SPS Takes Over Spenser 89
Bellevue Acquires Avistar 89
SEN Group Inks Agreement with Polycom 89
Regus to Use Polycom's Telepresence Systems in Telepresence
Suites 89
Satcom Systems Chooses Gilat Satellite Networks for Delivery
of Broadband Satellite Network 90
BT Conferencing Offers Managed Service Offering 90
IOCOM Installs Video Conferencing Solution at Honeywell’s
Facilities 91
Glowpoint to offer Managed Video Conferencing Solution to NFL
Network 91
Hyundai Motors Company Selects LifeSize Communications for HD
Video Solution Deployment 91
Visual Systems Group and SDV Solutions Sign Contract with
Federal Aviation Administration 92
Vidyo and Videra Collaborate on Providing HD Videoconferencing
Capabilities 92
BT Conferencing Enters Into Deal with CO2NeutralConferencing.com 93
Cable&Wireless and Regus Collaborate on Polycom Telepresence
Suite Deployment 93
MetaSwitch Enters into an Agreement with Polycom 94
Verizon Bags NASA Networx Universal Contract 95
BT Secures MiCTA Video Integration Services Contract 95
Aethra® Appoints Videoconference Solutions Sole Distributor
for Canada 96
Legrand Deploys Cisco Solutions through Orange Business Services 97
Glowpoint Enters into Strategic Arrangement with Affinity
VideoNet 97
IVCi Becomes Polycom Telepresence Certified Plus Partner 98
Tandberg forms Partnership with ITS 99
InterCall Announces Global Partnership with Huddle.net 99
Optibase forms Partnership with System Integrators in US 100
Daimler Trucks Plans to Standardize on HD Video-Conferencing
Solutions of Polycom 101
Tata Ties up with Cisco and PLDT to Launch Telepresence Services 101
AT&T to Sell Cisco’s Video-Conferencing Systems to Federal
Agencies 102
HaiVision Merges with Video Furnace 102
Videocall and Mouchel Strengthen Partnership with Direct IP
Interconnect 102
Avistar and ESCO Announce Partnership for Desktop Video-
Conferencing 103
Telefonica Empresas Selects Video-Conferencing Solution of Movius 104
UUNET Enters into Collaboration with Sony 104
China Southern Airlines and China Unicomy Enter into Alliance 104
First Connections Inks Strategic Partnership Agreement with
Vidyo® 104
Azlan Enters into Collaboration with TANDBERG 105
Royal KPN Purchases Interest in Talk & Vision 105
Carl Lamm Holding Signs Agreement with Logica 105
Bharti Airtel Signs Joint Venture Agreement with Alcatel-Lucent 106
AVI-SPL Enters into Alliance with Glowpoint and Polycom 106
CoroWare Technologies and Vidyo Sign Agreement 106
Communications III Selects Avistar C3 Desktop™
videoconferencing Solution 106
Glowpoint Partners with MMCW 107
Aastra Technologies Inks Agreement with Saudi-Ericsson 107
Fastech Integrated Solutions Acquires Transcend Communications 107
Logitech to Take Over LifeSize Communications 107
BroadSoft and Microsoft Expand Alliance 108
Bharti Airtel Partners with Cisco 108
Siemens Enterprise and TANDBERG Expand Partnership 108
Amba Research Joins Avistar's Securities Community Network 109
Telefonica Empresas Receives Videoconferencing Solution from
Movius Interactive 109

9. FOCUS ON SELECT GLOBAL PLAYERS 110
Alcatel-Lucent SA (France) 110
AT&T Inc. (USA) 110
Avaya, Inc. (USA) 110
BT Conferencing (UK) 111
Cisco Systems, Inc (USA) 111
TANDBERG 112
VCON (Israel) 112
Global Crossing Limited (USA) 113
Huawei Technologies Co., Ltd (Japan) 113
Logitech International S.A. (Switzerland) 113
Polycom, Inc. (USA) 114
ADVISION Ltd (Israel) 114
Sony Electronics, Inc. (USA) 115
Sprint (USA) 115
Verizon Business (USA) 116
VTEL Products Corporation Inc. (USA) 116
West Corporation (USA) 116
InterCall, Inc. (USA) 117
ZTE Corporation (China) 117

10. GLOBAL MARKET PERSPECTIVE 118
Table 8: World Recent Past, Current & Future Analysis for
Video Conferencing by Geographic Region - US, Canada, Japan,
Europe, Asia-Pacific (excluding Japan), Latin America, and
Rest of World Markets Independently Analyzed with Annual Sales
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 118

Table 9: World Historic Perspective for Video Conferencing by
Geographic Region - US, Canada, Japan, Europe, Asia-Pacific
(excluding Japan), Latin America, and Rest of World Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 119

Table 10: World 15-Year Perspective for Video Conferencing by
Geographic Region - Percentage Breakdown of Dollar Sales for
US, Canada, Japan, Europe, Asia-Pacific (excluding Japan),
Latin America, and Rest of World Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 120
Video Conferencing Market by Product Segment/Technology 121
Table 11: World Recent Past, Current & Future Analysis for
Video Conferencing Systems by Geographic Region - US, Canada,
Japan, Europe, Asia-Pacific (excluding Japan), Latin America,
and Rest of World Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2009 through 2017
(includes corresponding Graph/Chart) 121

Table 12: World Historic Perspective for Video Conferencing
Systems by Geographic Region - US, Canada, Japan, Europe,
Asia-Pacific (excluding Japan), Latin America, and Rest of
World Markets Independently Analyzed with Annual Sales Figures
in US$ Million for Years 2003 through 2008 (includes
corresponding Graph/Chart) 122

Table 13: World Recent Past, Current & Future Analysis for
Video Conferencing Systems by Base Technology - IP Systems and
ISDN Systems Markets Independently Analyzed with Annual Sales
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 123

Table 14: World Historic Perspective for Video Conferencing
Systems by Base Technology - IP Systems and ISDN Systems
Markets Independently Analyzed with Annual Sales Figures in
US$ Million for Years 2003 through 2008 (includes
corresponding Graph/Chart) 124

Table 15: World 15-Year Perspective for Video Conferencing
Systems by Geographic Region - Percentage Breakdown of Dollar
Sales for US, Canada, Japan, Europe, Asia -Pacific (excluding
Japan), Latin America, and Rest of World Markets for Years
2003, 2010 & 2017 (includes corresponding Graph/Chart) 125

Table 16: World 15-Year Perspective for Video Conferencing
Systems by Base Technology - Percentage Breakdown of Dollar
Sales for IP Systems and ISDN Systems Markets for Years 2003,
2010 & 2017 (includes corresponding Graph/Chart) 126

Table 17: World Recent Past, Current & Future Analysis for IP
Systems by Geographic Region - US, Canada, Japan, Europe,
Asia-Pacific (excluding Japan), Latin America, and Rest of
World Markets Independently Analyzed with Annual Sales Figures
in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 127

Table 18: World Historic Perspective for IP Systems by
Geographic Region - US, Canada, Japan, Europe, Asia-Pacific
(excluding Japan), Latin America, and Rest of World Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 128

Table 19: World 15-Year Perspective for IP Systems by
Geographic Region - Percentage Breakdown of Dollar Sales for
US, Canada, Japan, Europe, Asia -Pacific (excluding Japan),
Latin America, and Rest of World Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 129

Table 20: World Recent Past, Current & Future Analysis for
ISDN Systems by Geographic Region - US, Canada, Japan, Europe,
Asia-Pacific (excluding Japan), Latin America, and Rest of
World Markets Independently Analyzed with Annual Sales Figures
in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 130

Table 21: World Historic Perspective for ISDN Systems by
Geographic Region -US, Canada, Japan, Europe, Asia-Pacific
(excluding Japan), Latin America, and Rest of World Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 131

Table 22: World 15-Year Perspective for ISDN Systems by
Geographic Region - Percentage Breakdown of Dollar Sales for
US, Canada, Japan, Europe, Asia -Pacific (excluding Japan),
Latin America, and Rest of World Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 132

Table 23: World Recent Past, Current & Future Analysis for
Video Conferencing Services by Geographic Region - US, Canada,
Japan, Europe, Asia-Pacific (excluding Japan), Latin America,
and Rest of World Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2009 through 2017
(includes corresponding Graph/Chart) 133

Table 24: World Historic Perspective for Video Conferencing
Services by Geographic Region - US, Canada, Japan, Europe,
Asia-Pacific (excluding Japan), Latin America, and Rest of
World Markets Independently Analyzed with Annual Sales Figures
in US$ Million for Years 2003 through 2008 (includes
corresponding Graph/Chart) 134

Table 25: World Recent Past, Current & Future Analysis for
Video Conferencing Services by Base Technology - IP Services,
ISDN Services, and Other Services Markets Independently
Analyzed with Annual Sales Figures in US$ Million for Years
2009 through 2017 (includes corresponding Graph/Chart) 135

Table 26: World Historic Perspective for Video Conferencing
Services by Base Technology - IP Services, ISDN Services, and
Other Services Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2003 through 2008
(includes corresponding Graph/Chart) 136

Table 27: World 15-Year Perspective for Video Conferencing
Services by Geographic Region - Percentage Breakdown of Dollar
Sales for US, Canada, Japan, Europe, Asia-Pacific (excluding
Japan), Latin America, and Rest of World Markets for Years
2003, 2010 & 2017 (includes corresponding Graph/Chart) 137

Table 28: World 15-Year Perspective for Video Conferencing
Services by Base Technology - Percentage Breakdown of Dollar
Sales for IP Services, ISDN Services, and Other Services for
Years 2003, 2010 & 2017 (includes corresponding Graph/Chart) 138

Table 29: World Recent Past, Current & Future Analysis for IP
Services by Geographic Region - US, Canada, Japan, Europe,
Asia-Pacific (excluding Japan), Latin America, and Rest of
World Markets Independently Analyzed with Annual Sales Figures
in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 139

Table 30: World Historic Perspective for IP Services by
Geographic Region - US, Canada, Japan, Europe, Asia-Pacific
(excluding Japan), Latin America, and Rest of World Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 140

Table 31: World 15-Year Perspective for IP Services by
Geographic Region - Percentage Breakdown of Dollar Sales for
US, Canada, Japan, Europe, Asia-Pacific (excluding Japan),
Latin America, and Rest of World Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 141

Table 32: World Recent Past, Current & Future Analysis for
ISDN Services by Geographic Region - US, Canada, Japan,
Europe, Asia-Pacific (excluding Japan), Latin America, and
Rest of World Markets Independently Analyzed with Annual Sales
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 142

Table 33: World Historic Perspective for ISDN Services by
Geographic Region - US, Canada, Japan, Europe, Asia-Pacific
(excluding Japan), Latin America, and Rest of World Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 143

Table 34: World 15-Year Perspective for ISDN Services by
Geographic Region - Percentage Breakdown of Dollar Sales for
US, Canada, Japan, Europe, Asia-Pacific (excluding Japan),
Latin America, and Rest of World Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 144

Table 35: World Recent Past, Current & Future Analysis for
Other Services by Geographic Region - US, Canada, Japan,
Europe, Asia-Pacific (excluding Japan), Latin America, and
Rest of World Markets Independently Analyzed with Annual Sales
Figures in US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 145

Table 36: World Historic Perspective for Other Services by
Geographic Region - US, Canada, Japan, Europe, Asia-Pacific
(excluding Japan), Latin America, and Rest of World Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 146

Table 37: World 15-Year Perspective for Other Services by
Geographic Region - Percentage Breakdown of Dollar Sales for
US, Canada, Japan, Europe, Asia-Pacific (excluding Japan),
Latin America, and Rest of World Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 147

11. THE UNITED STATES 148
A.Market Analysis 148
Current and Future Analysis 148
Market Overview 148
Market Structure and Competition 149
Video Conferencing Systems Market 149
Video Conferencing Services Market 149
Distribution Dynamics 149
Key End-User Groups 150
Table 38: Video Conferencing Systems in the US (2010):
Percentage Breakdown of Value Sales by Vertical Market -
Corporate, Government, Education, and Healthcare (includes
corresponding Graph/Chart) 150
Issues and Trends 150
Video Conferencing Market Increases Significantly 150
Mobile Video Conferencing - A Gift from Next Generation
Networks 150
Video Streaming - A Value Addition to Video Conferencing
Offerings 150
Video Conferencing to Homes - A Slow Transition 151
Desktop Systems to Dominate Group Systems 151
Set-top Boxes Drive Growth of Group Video Conferencing Systems 152
Broadband Video Gains Prominence 152
ISDN Continues to Remain the Primary Network for Video
Transmission 152
Related Diversifications - A Strategy to Stay Competitive 152
Other Trends Influencing Growth in the Video Conferencing
Market 152
Price Declines Power ‘Systems’ Sales 152
TV-Based Consumer Video Conferencing Products go Out of Focus 153
End Point Manufacturers Give Tough Competition to MCU Vendors 153
Advancements in Communications Technology - Boon to
Service Providers 153
Video Network Management Services - New Opportunity to
Service Providers 153
Shift from Customer Managed to Conferencing Service
Provider Managed Networks 153
Wider Range of Applications Emerge with the Shift to IP 154
Satellite-Based Video Conferencing - Burgeoning Market 154
Growth Deterrents 154
Lesser Number of Mid-Sized and Small Business Customers
Deters Growth 154
Varied Customer Requirements Pull Down Service Provider
Revenues 154
Longer Sales Cycles Delay Growth 154
Mounting R&D Costs - An Entry Barrier for New Companies 155
Proliferation of OEMs - Fuelled by High Costs of Production 155
Manufacturers Forced to Modify their Basket of Offerings
as High-End Systems Show Low Growth 155
Misconceptions Hamper Growth of IP-based Products 155
Constraints and Challenges Specific to Video Conferencing
Services Market 155
Pricing in IP Video Conferencing Services 156
Unlimited Calling Plans 156
Usage-based Calling Plans 156
Fixed Hours Per Month Calling Plans 156
Product Launches 156
Strategic Corporate Developments 177
Select Players 198
B.Market Analytics 203
Table 39: US Recent Past, Current & Future Analysis for
Video Conferencing by Product Segment/Technology - Systems
(IP & ISDN), and Services (IP, ISDN & Others) Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2009 through 2017 (includes corresponding
Graph/Chart) 203

Table 40: US Historic Perspective for Video Conferencing by
Product Segment/Technology - Systems (IP & ISDN), and
Services (IP, ISDN & Others) Markets Independently Analyzed
with Annual Sales Figures in US$ Million for Years 2003
through 2008 (includes corresponding Graph/Chart) 204

Table 41: US 15-Year Perspective for Video Conferencing by
Product Segment/ Technology - Percentage Breakdown of Dollar
Sales for Systems (IP & ISDN), and Services (IP, ISDN &
Others) Markets for Years 2003, 2010 & 2017 (includes
corresponding Graph/Chart) 205

12. CANADA 206
A.Market Analysis 206
Current and Future Analysis 206
Market Overview 206
B.Market Analytics 207
Table 42: Canadian Recent Past, Current & Future Analysis
for Video Conferencing by Product Segment / Technology -
Systems (IP & ISDN), and Services (IP, ISDN & Others)
Markets Independently Analyzed with Annual Sales Figures in
US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 207

Table 43: Canadian Historic Perspective for Video
Conferencing by Product Segment/ Technology - Systems (IP &
ISDN), and Services (IP, ISDN & Others) Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 208

Table 44: Canadian 15-Year Perspective for Video
Conferencing by Product Segment/ Technology - Percentage
Breakdown of Dollar Sales for Systems (IP & ISDN), and
Services (IP, ISDN & Others) Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 209

13. JAPAN 210
A.Market Analysis 210
Current and Future Analysis 210
Issues and Trends 210
Popularity of Video Conferencing in Japan 210
Video Conferencing Gains as Companies Try to Cut Costs 210
Product Launches 210
NEC Unified Solutions Introduces Desktop Video Conferencing 210
OKI Electric Industry Introduces Visual Nexus Version 4.2
Video Conferencing System 211
NTT to Release Multipoint Video Conferencing Service 211
OKI Electric Releases New HD Compatible Video Conferencing
System Version 212
NEC Unified Solutions Unveils Collaboration Offerings 212
Anet Introduces Video Conferencing System 212
Huawei Technologies Co., Ltd - A Key Player 213
B.Market Analytics 214
Table 45: Japanese Recent Past, Current & Future Analysis
for Video Conferencing by Product Segment / Technology -
Systems (IP & ISDN), and Services (IP, ISDN & Others)
Markets Independently Analyzed with Annual Sales Figures in
US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 214

Table 46: Japanese Historic Perspective for Video
Conferencing by Product Segment/ Technology - Systems (IP &
ISDN), and Services (IP, ISDN & Others) Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 215

Table 47: Japanese 15-Year Perspective for Video
Conferencing by Product Segment/ Technology - Percentage
Breakdown of Dollar Sales for Systems (IP & ISDN), and
Services (IP, ISDN & Others) Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 216

14. EUROPE 217
A.Market Analysis 217
Current and Future Analysis 217
Market Overview 217
Growth Drivers 217
Growth Restraints 217
Competition 217
Key Statistics 218
Table 48: Leading Players in the Video Conferencing
Endpoints Market in EMEA (2010): Percentage Breakdown of
Sales for Tandberg, Polycom, RADVISION, Sony, and Others
(includes corresponding Graph/Chart) 218
Distribution Network in European Market 218
Major End-Users and Applications 218
Issues and Trends 219
A Consolidating Market 219
Trends in Network Technologies 219
New Networks Provide Better Infrastructure 219
Video conferencing Services Come Under the Aegis of ISPs 220
Market Boosters 220
Dwindling Prices Responsible for Increased Customer Base 220
Video Conferencing - A Tool to Increase Productivity 220
Set-Top Boxes Drive Growth 220
Shift Towards IP Increases Demand 220
Value-Added Services Lead to Greater Usage 220
Advancements in Chip Technology Stimulate Growth 221
New Networking Technologies Fuel Video Conferencing Demand 221
Webcams Smoothen Entry into Consumer Markets 221
Technically Advanced New Generation MCUs Promote Growth in
Business Markets 221
Manufacturer-Network Operator Partnerships Drive Services’
Growth 221
Reservationless Systems Encourage End-User Uptake 221
IP- Network Solutions Prep Up Service Revenues 222
Growth Deterrents 222
Low Levels of Technical Skills Prevent Growth 222
Inadequate Promotional Efforts Slow Down Growth 222
Lack of Proper Coordination Between Manufacturers and
Network Providers Slows Down Growth 222
Bandwidth Issues Dissuade Demand 222
New Networking Technologies Increase Use of Video
Conferencing Systems 222
QoS Issues Hamper Uptake 222
B.Market Analytics 223
Table 49: European Recent Past, Current & Future Analysis
for Video Conferencing by Geographic Region - France,
Germany, Italy, UK, Spain, Russia & Rest of Europe Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2009 through 2017 (includes corresponding
Graph/Chart) 223

Table 50: European Historic Perspective for Video
Conferencing by Region - France, Germany, Italy, UK, Spain,
Russia & Rest of Europe Markets Independently Analyzed with
Annual Sales Figures in US$ Million for Years 2003 through
2008 (includes corresponding Graph/Chart) 224

Table 51: European Recent Past, Current & Future Analysis
for Video Conferencing by Product Segment / Technology -
Systems (IP & ISDN), and Services (IP, ISDN & Others)
Markets Independently Analyzed with Annual Sales Figures in
US$ Million for Years 2009 through 2017 (includes
corresponding Graph/Chart) 225

Table 52: European Historic Perspective for Video
Conferencing by Product Segment/ Technology - Systems (IP &
ISDN), and Services (IP, ISDN & Others) Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2003 through 2008 (includes corresponding
Graph/Chart) 226

Table 53: European 15-Year Perspective for Video
Conferencing by Geographic Region - Percentage Breakdown of
Dollar Sales for France, Germany, Italy, UK, Spain, Russia &
Rest of Europe Markets for Years 2003, 2010 & 2017 (includes
corresponding Graph/Chart) 227

Table 54: European 15-Year Perspective for Video
Conferencing by Product Segment/ Technology - Percentage
Breakdown of Dollar Sales for Systems (IP & ISDN), and
Services (IP, ISDN & Others) Markets for Years 2003, 2010 &
2017 (includes corresponding Graph/Chart) 228

14a. FRANCE 229
A.Market Analysis 229
Current and Future Analysis 229
Alcatel-Lucent SA - A Key Player 229
B.Market Analytics 230
Table 55: French Recent Past, Current & Future Analysis for
Video Conferencing by Product Segment / Technology - Systems
(IP & ISDN), and Services (IP, ISDN & Others) Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2009 through 2017 (includes corresponding
Graph/Chart) 230

Table 56: French Historic Perspective for Video Conferencing
by Product Segment/ Technology - Systems (IP & ISDN), and
Services (IP, ISDN & Others) Markets Independently Analyzed
with Annual Sales Figures in US$ Million for Years 2003
through 2008 (includes corresponding Graph/Chart) 231

Table 57: French 15-Year Perspective for Video Conferencing
by Product Segment/ Technology - Percentage Breakdown of
Dollar Sales for Systems (IP & ISDN), and Services (IP, ISDN
& Others) Markets for Years 2003, 2010 & 2017 (includes
corresponding Graph/Chart) 232

14b. GERMANY 233
A.Market Analysis 233
Current and Future Analysis 233
Market Overview 233
Competition 233
Key End-Users 233
Strategic Corporate Development 233
B.Market Analytics 234
Table 58: German Recent Past, Current & Future Analysis for
Video Conferencing by Product Segment / Technology - Systems
(IP & ISDN), and Services (IP, ISDN & Others) Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2009 through 2017 (includes corresponding
Graph/Chart) 234

Table 59: German Historic Perspective for Video Conferencing
by Product Segment/ Technology - Systems (IP & ISDN), and
Services (IP, ISDN & Others) Markets Independently Analyzed
with Annual Sales Figures in US$ Million for Years 2003
through 2008 (includes corresponding Graph/Chart) 235

Table 60: German 15-Year Perspective for Video Conferencing
by Product Segment/ Technology - Percentage Breakdown of
Dollar Sales for Systems (IP & ISDN), and Services (IP, ISDN
& Others) Markets for Years 2003, 2010 & 2017 (includes
corresponding Graph/Chart) 236

14c. ITALY 237
A.Market Analysis 237
Current and Future Analysis 237
Overview 237
Competitive Structure 237
Strategic Corporate Development 237
B.Market Analytics 238
Table 61: Italian Recent Past, Current & Future Analysis for
Video Conferencing by Product Segment / Technology - Systems
(IP & ISDN), and Services (IP, ISDN & Others) Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2009 through 2017 (includes corresponding
Graph/Chart) 238

Table 62: Italian Historic Perspective for Video
Conferencing by Product Segment/ Technology - Systems (IP &