Global Employment Services Industry

This report analyzes the worldwide markets for Employment Services in US$ Billion. The US market is analyzed by the following Service Segments: Temporary Help Services, Employment Agencies, and Employee Leasing Service. The Japanese, European, Asia-Pacific & Rest of World markets for Employment Services are analyzed by the following Industry Sectors: Construction & Manufacturing, Commerce, Finance & Banking, Communication & Energy, and Others. The report provides separate comprehensive analytics for the US, Japan, Europe, Asia-Pacific, and Rest of World. Annual estimates and forecasts are provided for the period 2009 through 2017. Also, a six-year historic analysis is provided for these markets. The report profiles 496 companies including many key and niche players such as 51job, Adecco SA, Adecco Staffing, Ajilon, Lee Hecht Harrison, Beijing Foreign Enterprise Human Resource Service Co., Ltd., CDI Corporation, AndersElite, Management Recruiters International Inc., Todays staffing, China International Intellectech Corp., China International Talent Development Center, ESI International, Inc., Hays Plc, HCL BPO Services (NI) Ltd., Kelly Services, Inc., Korn/Ferry International, Manpower, Inc., Brook Street Bureau Plc, Jefferson Wells International Inc., Right Management Consultants, Inc., Monster Worldwide, Inc., Pasona, Inc., Poolia AB, Randstad Holding NV, and Synergie SA. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based upon search engine sources in the public domain.

Global Human Resources Industry

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS
Study Reliability and Reporting Limitations I-1
Disclaimers I-2
Data Interpretation & Reporting Level I-2
Quantitative Techniques & Analytics I-3
Product Definitions and Scope of Study I-3


II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW II-1
Temporary Jobs: A Barometer for Economic II-2

2. COMPETITIVE LANDSCAPE II-3
Table 1: Leading Players in Employment Services Market
Worldwide (2005): Percentage Breakdown by Revenues for Adecco
SA; Manpower, Inc.; Vedior; Randstad Holding NV; Kelly
Services, Inc.; and Others (includes corresponding
Graph/Chart) II-3
Consolidation II-3

3. TRENDS AND ISSUES II-4
Services Sector Emerges as the Largest Job Creator II-4
Increasing Role of Internet in Recruitment Services II-4
Independent Capital Markets Redefine Employment II-5
Emergence of ODRS II-5
Employee Retainers are the Winners II-5
Hiring Phobia II-6

4. SERVICE OVERVIEW II-7
Employment II-7
Types of Employment II-7
Part-Time Employment II-7
Temporary Employment II-7
Labor/Employment Market II-7
Emergence of PES II-7
Public Employment Services (PES) II-8
ILO Dissolves PES Monopoly II-8
PES to Face Challenges II-8
Deemed Knowledge Economy II-9
Diverse Nature of Labor Market II-9
ILO's Directives about Employment Services II-9
Key Functions of PES II-10
PES and Information Technology II-10
Labor Market Information II-10
Labor Market Adjustment Programs II-10
Administration of Unemployment Benefits II-11
Search Channels II-11
Recruiting Leaders from Outside II-11
Types of Recruiting Agencies II-12
Executive Search Firms II-12
Search Process II-12
Temporary Staffing Services II-12
Women Prefer Temporary Work II-13
Role of Temporary Staffing II-13
Internet Job Boards II-14
Retained Executive Search Companies II-14
Passives II-14
Techniques to Hunt Passives on Internet II-14
Relationship Recruiting II-15
Career Networks II-15
Services for Users II-15
Services for Recruiters II-15
Video Resumes: A Powerful Tool for Jobseekers II-16
Self-Employment II-16

5. RECENT INDUSTRY ACTIVITY II-17
ADP Acquires OneClickHR II-17
Corporate Resource Services Takes Over Tri-Overload Staffing II-17
AMN Healthcare Services Acquires Parent Company of Nursefinders II-17
Seek Takes Over Minority Stake in Online Career Centre II-17
Emergency Medical Services Acquires Affilion and
Fredericksburg Anesthesia Consultants II-18
Kohlberg Kravis Roberts Inkss Agreement for Takeover of Usen’s
Recruitment Services Subsidiary II-18
HireRight Acquires UK Powerchex II-18
General Employment Enterprises Acquires Assets of on-Site
Services II-18
Temp Holdings Acquires Minority Stake in Kelly Services II-18
Manpower Acquires COMSYS IT Partners II-18
TeamLease Services Takes Over Majority Stake in Indian
Institute of Job Training II-19
Lumea Staffing Takes Over Provincia Staffing and Staffing
Concepts II-19
Meridian Business Support's Acquires Westaff II-19
MPS Group to Merge with Adecco II-19
Korn/Ferry International Acquires Sensa Solutions II-19
Medical Connections Holdings Takes Over Assets of Medical
Staffing Direct II-20
Veritas Capital Snaps Up Kroll Government Services II-20
Petplan Collaborates with Allianz Insurance to Introduce
Allianz Practice Protect, an HR and Employment Advisory
Service for Vets II-20
USIS Commercial Services Merges with HireRight II-21

6. STRATEGIC CORPORATE DEVELOPMENTS - A HISTORIC PERSPECTIVE BUILDER II-22
Randstad Pockets Vedior, to Become Second Largest HR Services
Provider II-22
Verifile Takes Over Employment Screening Division of Tigerbrook II-22
Monster Worldwide Completes Take Over of ChinaHR II-22
Manpower Acquires Clarendon Parker Middle East to Strengthen
Leadership in Middle East Recruitment Market II-22
Kelly Services Acquires P-Serv II-23
Kelly Services Acquires CGR/seven II-23
Kelly Services Takes Over Talents Technology II-23
Vedior Acquires Think Resources II-23
Randstad Acquires Job One II-24
Randstad Acquires Additional Stake in Talent Shanghai II-24
Tempo-Team Acquires Thremen II-24
Vedior Takes over Major Players Ltd II-24
SelectRemedy Acquires Ablest II-25
ClearPoint Acquires Advantage Services Group II-25
ATC Healthcare Acquires Berry II-25
Singer Lewak Acquires Finity Resources II-25
INFe-Human Resources Acquires Gilsor Technology II-25
On Assignment Acquires Oxford Global II-26
AccountAbilities Acquires ReStaff Services II-26
Kenexa Acquires StraightSource II-26
Barrett Business Services Acquires Strategic Staffing II-26
MPS Group Acquires Paladin Companies II-26
IMPACT Group Takes Over Spherion’s HR Consulting Business II-26
Futurestep Takes Over Newman Group II-27
Spherion Acquires Resulte Universal II-27
Labor Ready Takes Over Skilled Services II-28
Bradley-Morris Takes Over Career Development Corp II-28
Oasis Outsourcing Acquires Kelly Staff Leasing II-28
Heidrick & Struggles Acquires RENTONJAMES II-28
Hays Acquires James Harvard II-29
ResCare Acquires Maatwerk Groep II-29
Randstad to Merge with Vedior II-29
Monster Enters into an Agreement with Comcast II-29
Journal Sentinel Enters into an Agreement with Monster II-30
Monster Forms Recruitment Services Alliance with Adicio II-30
Poolia Expands Operations in Germany and the UK II-30
Robert Half International Partners with RetirementJobs.com II-31
Workway Commences Outplacement Service Center II-31
MPS Group Enters into Master Service Agreement with CH2M HILL II-31
CDI Engineering Bags Contract from GE Infrastructure II-31
IntelliCorp Enters into Licensing Agreement with BenefitPoint II-32
Titan Divests Subsidiary to SJT II-32
BA Enters into Agreement with Temporary Employment Agencies II-32
AcadeMedia Receives SEK 10 million Contract from AMS II-33
BT Announces Appointment of Manpower for Master Vendor Services II-33
Workway Establishes Outplacement Service Center II-33
SmartPost Expands Free e-Media Network II-33
Monster Expands Alliance with Internet Broadcasting II-34
Job Network and HotJobs Division of Yahoo! Form Strategic
Partnership II-34
Mincom Enters into Partnership with NGA.NET II-34
Placemefirst.com Introduces Place Me First II-35
DRIVERSOURCE Launches MyDriverSource.com II-35
CV-Online Rolls Out Corporate Portal II-35
Monster India Introduces Video Resume II-35
Jobsite Launches New Portal for Accountants II-36
New York Times and NYTimes.com Join with Monster® II-36
Heidrick & Struggles Acquires Highland Partners II-37
Jobing.com Acquires Houstonemployment.com II-37
Kenexa Acquires Psychometric Services II-37
Resolve Staffing Acquires Power Personnel II-37
First Advantage Acquires Refsure Worldwide II-37
Resolve Staffing Acquires R&R Staffing II-38
Resolve Staffing Acquires StaffPro and Belcan Staffing II-38
Select Personnel Acquires Staffing Services of Michigan II-38
Tradestar Services Acquires CYMRI II-38
Wolviston Management Acquires Yoh Staffing II-38
Randstad Acquires Getronics’ HR Services Division II-38
Vedior Acquires Majority Stake in Voxius BV II-39
Vedior Acquires Major Stake in Digby Morgan Consulting II-39
Vedior Acquires Majority Stake in CNC Global II-39
Vedior Acquires Additional Stake in Blomfield Group II-39
BTS Group Acquires Advantage Performance II-39
First Advantage Acquires Accufacts Pre-Employment Screening II-40
UC Advantage Acquires Employers Consulting Group II-40
Dice Holdings Acquires eFinancialGroup II-40
Parsons Corp. Acquires Exi II-40
INFe-Human Resources Acquires Express Employment Agency II-40
Right Management Acquires Grow Talent Company II-40
JobServe Acquires ComputerJobs.com II-41
Gryphon Investors Acquires Staffing Now II-41
Kelly Acquires The Ayers Group II-41
Design Group Acquires Aimco Labour II-42
ADP Acquires VirtualEdge II-42
AARP Collaborates with Spherion II-43
Pasona and EDION to Establish a New Joint Venture Company II-43
Kelly Divests Staff Leasing Business to Oasis Outsourcing II-43
Kelly Services Commences Business Operations in Istanbul II-43
MRINetwork Enters into Master Franchise License Agreement II-44
Poolia Divests ‘A&Z Arbeit & Zeit’ to Argo Personal Service II-44
Poolia Expands Presence in Germany II-44
Randstad Divests PL Services II-44
Adecco Opens Career Center in Belgium II-45
HCRS Bags a New Contract from US Navy II-45
TPS Staffing Changes its Name to Global Employment Solution II-45
MSSI Wins Option Year Renewal II-45
MAXNetwork Bags Three-Year Jobs Contract II-46
FAO Research Launches FAO JobSearch Website II-46
PennWell Introduces Online Employment Site PennTechJOBS II-46
HRworkbench Launches Services in India II-46
Todays Staffing Launches StaffSuite® II-47
Marquin Introduces New Hiring and Recruiting Website II-47
iCIMS Launches iRecruiter™ 6.2 II-47

7. FOCUS ON SELECT GLOBAL PLAYERS II-48
51job (China) II-48
Adecco SA (Switzerland) II-48
Adecco Staffing II-48
Ajilon (USA) II-48
Lee Hecht Harrison (LHH) II-49
Beijing Foreign Enterprise Human Resource Service Co. Ltd (China) II-49
CDI Corporation (USA) II-49
AndersElite (UK) II-50
Management Recruiters International Inc. II-50
Todays Staffing II-50
China International Intellectech Corp. (China) II-50
China International Talent Development Center (China) II-50
ESI International, Inc. (USA) II-50
Hays Plc (UK) II-51
HCL BPO Services (NI) Ltd. (India) II-51
Kelly Services, Inc. (USA) II-51
Korn/Ferry International (USA) II-51
Manpower Inc. (USA) II-52
Brook Street Bureau Plc II-52
Jefferson Wells International Inc. II-52
Right Management Consultants, Inc. II-52
Monster Worldwide Inc. (USA) II-53
Pasona, Inc. (Japan) II-53
Poolia AB (Sweden) II-53
Randstad Holding NV (The Netherlands) II-53
Synergie SA (France) II-54

8. GLOBAL MARKET PERSPECTIVE II-55
Table 2: World Recent Past, Current & Future Analysis for
Employment Services by Geographic Region - US, Japan, Europe,
Asia-Pacific (excluding Japan) and Rest of World Markets
Independently Analyzed with Annual Revenues in US$ Billion for
Years 2009 through 2017(includes corresponding Graph/Chart) II-55

Table 3: World Historic Review for Employment Services by
Geographic Region - US, Japan, Europe, Asia-Pacific (excluding
Japan) and Rest of WorldMarkets Independently Analyzed with
Annual Revenues in US$ Billion for Years 2003 through 2008
(includes corresponding Graph/Chart) II-56

Table 4: World 15-Year Perspective for Employment Services by
Geographic Region - Percentage Breakdown of Dollar Revenue for
US, Japan, Europe, Asia-Pacific (excluding Japan) and Rest of
World Markets for Years 2003, 2011 & 2017(includes
corresponding Graph/Chart) II-57


III. MARKET

1. THE UNITED STATES III-1
A.Market Analysis III-1
Temporary Staffing Services III-1
Employment Agencies III-1
Employee Leasing Services III-1
Recession Leads to High Unemployment Rates III-2
Table 5: Unemployment Rate in the US (2003-2011) (includes
corresponding Graph/Chart) III-2
Increasing Role of Temporary Employees III-2
US Job Market Strengthens III-2
Employment Statistics III-3
Table 6: Employment Statistics for Population Aged Over 16
Years for 2009 (In Millions) III-3

Table 7: Employment/Unemployment Status in the US (2009) -
By Gender and Age Group (In Millions) (includes
corresponding Graph/Chart) III-3

Table 8: Employment Market in the US in 2011: Percentage
Breakdown of Non-Agricultural Employed People by Industry
Sector (includes corresponding Graph/Chart) III-4
B.Market Analytics III-5
Table 9: US Recent Past, Current & Future Analysis for
Employment Services by Service Segment - Temporary Staffing
Services, Employment Agencies and Employee Leasing Service
Markets Independently Analyzed with Annual Revenues in US$
Billion for Years 2009 through 2017 (includes corresponding
Graph/Chart) III-5

Table 10: US Historic Review for Employment Services by
Service Segment - Temporary Staffing Services, Employment
Agencies and Employee Leasing Service Markets Independently
Analyzed with Annual Revenues in US$ Billion for Years 2003
through 2008 (includes corresponding Graph/Chart) III-6

Table 11: US 15-Year Perspective for Employment Services by
Service Segment- Percentage Breakdown of Dollar Revenue for
Temporary Staffing Services, Employment Agencies and
Employee Leasing Service Markets for Years 2003, 2011 &
2017(includes corresponding Graph/Chart) III-7

2. JAPAN III-8
A.Market Analysis III-8
Japanese Employment System III-8
Origin of Recruitment Agencies in Japan III-8
Private Placement Agencies III-9
Recruiting Companies in Japan III-9
Executive Search & Search Firms III-9
Placement Agencies III-9
Outplacement Agencies III-9
Other Agencies III-9
Younger Employees Dominate the Jobseeker Lot III-10
Long-Term Employment System III-10
Advertisement III-10
B.Market Analytics III-11
Table 12: Japanese Recent Past, Current & Future Analysis
for Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2009 through 2017 (includes
corresponding Graph/Chart) III-11

Table 13: Japanese Historic Review for Employment Services
by Industry Sector - Construction & Manufacturing, Trade &
Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2003 through 2008 (includes corresponding
Graph/Chart) III-12

Table 14: Japanese 15-Year Perspective for Employment
Services by Industry Sector - Percentage Breakdown of Dollar
Revenue for Construction & Manufacturing Trade & Commerce,
Communication & Energy and Other Markets for Years 2003,
2011 & 2017 (includes corresponding Graph/Chart) III-13

3. EUROPE III-14
A.Market Analysis III-14
Temporary Staffing: A Necessary Evil III-14
Job Market in EU During Recession III-14
The “Two-Tier” Reforms in EPL - Worsening Conditions for
Temporary Jobs III-15
Employers Reluctant to Boost Staff III-15
Downfall of PES Monopoly in Europe III-16
Liberalization of Public Employment Services (PES) in
Europe by Country III-16
Precarious and Low-wage Jobs Marked with High Incidence Job
Transitions III-16
Enlargement of EU III-16
The Agency Workers Directive III-16
Employment Statistics in EU-27 III-17
Table 15: Employment Rate in the European Union Countries
(2011) III-17

Table 16: Employment Rate in the European Union Countries
(2009): Percentage of Employed Person Working on Temporary
Contracts, as Part Time and Those who are Self-Employed III-18

Table 17: Unemployment Rate in the EU-27 for 2010 and 2011
(includes corresponding Graph/Chart) III-19

Table 18: Employment Status in EU-27 (2009): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture (includes corresponding Graph/Chart) III-20
B.Market Analytics III-20
Table 19: European Recent Past, Current & Future Analysis
for Employment Services by Geographic Region - France,
Germany, UK and Rest of Europe Markets Independently
Analyzed with Annual Revenues in US$ Billion for Years 2009
through 2017(includes corresponding Graph/Chart) III-20

Table 20: European Historic Review for Employment Services
by Geographic Region - France, Germany, UK and Rest of
Europe Markets Independently Analyzed with Annual Revenues
in US$ Billion for Years 2003 through 2008 (includes
corresponding Graph/Chart) III-21

Table 21: European 15-Year Perspective for Employment
Services by Geographic Region - Percentage Breakdown of
Dollar Revenue for France, Germany, UK and Rest of Europe
Markets for Years 2003, 2011 & 2017(includes corresponding
Graph/Chart) III-22

Table 22: European Recent Past, Current & Future Analysis
for Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2009 through 2017 (includes
corresponding Graph/Chart) III-23

Table 23: European Historic Review for Employment Services
by Industry Sector - Construction & Manufacturing, Trade &
Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2003 through 2008 (includes corresponding
Graph/Chart) III-24

Table 24: European 15-Year Perspective for Employment
Services by Industry Sector - Percentage Breakdown of Dollar
Revenue for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2003,
2011 & 2017 (includes corresponding Graph/Chart) III-25

3a. FRANCE III-26
A.Market Analysis III-26
Employment Status III-26
Table 25: Employment Status in France (2009): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture (includes corresponding Graph/Chart) III-26
B.Market Analytics III-27
Table 26: French Recent Past, Current & Future Analysis for
Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2009 through 2017 (includes
corresponding Graph/Chart) III-27

Table 27: French Historic Review for Employment Services by
Industry Sector - Construction & Manufacturing, Trade &
Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2003 through 2008 (includes corresponding
Graph/Chart) III-28

Table 28: French 15-Year Perspective for Employment Services
by Industry Sector - Percentage Breakdown of Dollar Revenue
for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2003,
2011 & 2017 (includes corresponding Graph/Chart) III-29

3b. GERMANY III-30
A.Market Analysis III-30
Innovative Methods Stem Unemployment Rise III-30
German Wage Agreement for Temporary Employees III-30
Employment Disparity in East and West Germany III-30
Table 29: Employment Status in Germany (2009): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture (includes corresponding Graph/Chart) III-30
Historical Review III-31
Table 30: Employment Status in Germany (2000- 2004) -
Breakup by Sex (In '000) (includes corresponding
Graph/Chart) III-31

Table 31: Employment Status in Germany (2000-2003) -
Breakup by Industry (In '000) (includes corresponding
Graph/Chart) III-31

Table 32: Employment Status in Agriculture, Forestry and
Fishing Industry in Germany (2000-2003): Breakup by Sex (In
'000) (includes corresponding Graph/Chart) III-32

Table 33: Employment Status in Manufacturing and Energy
Industry in Germany (2000-2003) - Breakup by Sex (In '000)
(includes corresponding Graph/Chart) III-32

Table 34: Employment Status in Construction Industry in
Germany (2000-2003) - Breakup by Sex (In '000) (includes
corresponding Graph/Chart) III-33

Table 35: Employment Status in Services Industry in Germany
(2000-2003) - Breakup by Sex (In '000) (includes
corresponding Graph/Chart) III-33
B.Market Analytics III-34
Table 36: German Recent Past, Current & Future Analysis for
Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2009 through 2017 (includes
corresponding Graph/Chart) III-34

Table 37: German Historic Review for Employment Services by
Industry Sector - Construction & Manufacturing, Trade &
Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2003 through 2008 (includes corresponding
Graph/Chart) III-35

Table 38: German 15-Year Perspective for Employment Services
by Industry Sector - Percentage Breakdown of Dollar Revenue
for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2003,
2011 & 2017 (includes corresponding Graph/Chart) III-36

3c. THE UNITED KINGDOM III-37
A.Market Analysis III-37
The Employment Services Market in the UK III-37
Temporary Employment in the UK III-37
Evolution of Temporary Staffing in the UK III-37
Temporary Staffing Agencies to Diversify and Expand III-38
Self-Employment in the UK III-38
Table 39: Employment Status in UK (2009): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture (includes corresponding Graph/Chart) III-38
B.Market Analytics III-39
Table 40: UK Recent Past, Current & Future Analysis for
Employment Services by Industry Sector - Construction &
Manufacturing, Trade & Commerce, Communication & Energy and
Other Markets Independently Analyzed with Annual Revenues in
US$ Billion for Years 2009 through 2017 (includes
corresponding Graph/Chart) III-39

Table 41: UK Historic Review for Employment Services by
Industry Sector - Construction & Manufacturing, Trade &
Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2003 through 2008 (includes corresponding
Graph/Chart) III-40

Table 42: UK 15-Year Perspective for Employment Services by
Industry Sector - Percentage Breakdown of Dollar Revenue for
Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2003,
2011 & 2017 (includes corresponding Graph/Chart) III-41

3d. REST OF EUROPE III-42
A.Market Analysis III-42
Spain III-42
Table 43: Number of Unemployed Men and Women in Spain
(includes corresponding Graph/Chart) III-42

Table 44: Employment Status in Spain (2009): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture (includes corresponding Graph/Chart) III-42
Iceland III-43
Employment Framework in Iceland III-43
Italy III-43
Evolution of Temporary Employment in Italy III-43
Liberalization of Temporary Employment in Italy III-43
Motives Behind Temporary Employment III-44
Table 45: Employment Status in Italy (2009): Percentage
Breakdown of Employed People by Services, Industry and
Agriculture (includes corresponding Graph/Chart) III-44
B.Market Analytics III-45
Table 46: Rest of Europe Recent Past, Current & Future
Analysis for Employment Services by Industry Sector -
Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets Independently
Analyzed with Annual Revenues in US$ Billion for Years 2009
through 2017 (includes corresponding Graph/Chart) III-45

Table 47: Rest of Europe Historic Review for Employment
Services by Industry Sector - Construction & Manufacturing,
Trade & Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2003 through 2008 (includes corresponding
Graph/Chart) III-46

Table 48: Rest of Europe 15-Year Perspective for Employment
Services by Industry Sector Percentage Breakdown of Dollar
Revenue for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2003,
2011 & 2017 (includes corresponding Graph/Chart) III-47

4. ASIA-PACIFIC III-48
A.Market Analysis III-48
Knowledge Management in Asia III-48
Youth Unemployment in Asia-Pacific III-48
The UK Remains Favorite Hunting Ground for International Talent III-48
Review of Select markets: III-49
Malaysia III-49
Singapore III-49
Table 49: Employment Status in Singapore (2009):
Percentage Breakdown of Employed People by Industry Sector
for Goods Producing Sector (Manufacturing, Construction)
and Services Producing Sector (includes corresponding
Graph/Chart) III-50
Thailand III-50
Australia III-50
Employment Services Market III-50
Stress at Workplace Leads to Rising Injuries III-51
China III-51
Employment Services Market III-51
Online Recruitment Gaining Popularity III-51
India III-52
Increase in Attrition Rate in Indian Call Center Industry III-52
Mauritius III-52
South Korea III-52
South Korean Employment Services Market III-53
B.Market Analytics III-54
Table 50: Asia-Pacific Recent Past, Current & Future
Analysis for Employment Services by Industry Sector -
Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets Independently
Analyzed with Annual Revenues in US$ Billion for Years 2009
through 2017 (includes corresponding Graph/Chart) III-54

Table 51: Asia-Pacific Historic Review for Employment
Services by Industry Sector - Construction & Manufacturing,
Trade & Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2003 through 2008 (includes corresponding
Graph/Chart) III-55

Table 52: Asia-Pacific 15-Year Perspective for Employment
Services by Industry Sector - Percentage Breakdown of Dollar
Revenue for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2003,
2011 & 2017 (includes corresponding Graph/Chart) III-56

5. REST OF WORLD III-57
A.Market Analysis III-57
South Africa III-57
Canada III-57
Establishment of Knowledge Based Economy III-57
Workplace Stress Increases Employee Turn Over Rate III-58
Employment Prospects Brighten in British Columbia III-58
Employment Statistics in Canada III-58
Table 53: Demographic Statistics for Population Aged Above
15 Years (Dec. 2010) III-58

Table 54: Employment Rates among Different Age Groups and
Genders (Dec. 2010) III-59

Table 55: Employment in Canada (Dec 2010): Break-up by
Worker Class (In ‘000) (includes corresponding
Graph/Chart) III-59

Table 56: Percentage Breakdown of Employment by Goods
Producing (Manufacturing; Construction; Agriculture;
Forestry, Fishing, Mining, Oil & Gas) and Services
Producing Sectors (Trade; Health Care and Social
Assistance; Professional, Scientific and Technical
Services; Educational Services; Finance, Insurance, Real
Estate and Leasing; Accommodation and Food Services;
Public Administration; Transportation and Warehousing;
Information, Culture and Recreation; Business, Building
and other Support Services; and Other Services) (includes
corresponding Graph/Chart) III-60
B.Market Analytics III-61
Table 57: Rest of World Recent Past, Current & Future
Analysis for Employment Services by Industry Sector -
Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets Independently
Analyzed with Annual Revenues in US$ Billion for Years 2009
through 2017 (includes corresponding Graph/Chart) III-61

Table 58: Rest of World Historic Review for Employment
Services by Industry Sector - Construction & Manufacturing,
Trade & Commerce, Communication & Energy and Other Markets
Independently Analyzed with Annual Revenues in US$ Billion
for Years 2003 through 2008 (includes corresponding
Graph/Chart) III-62

Table 59: Rest of World 15-Year Perspective for Employment
Services by Industry Sector - Percentage Breakdown of Dollar
Revenue for Construction & Manufacturing, Trade & Commerce,
Communication & Energy and Other Markets for Years 2003,
2011 & 2017 (includes corresponding Graph/Chart) III-63


IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 496 (including Divisions/Subsidiaries - 555)

------------------------------------------
Region/Country Players
------------------------------------------
The United States 346
Canada 16
Japan 4
Europe 85
France 8
Germany 1
The United Kingdom 52
Italy 3
Rest of Europe 21
Asia-Pacific (Excluding Japan) 104
------------------------------------------