World Market Retail Banking Competitor Monitor - January 2012

• Publication date: March 2012

Retail Banking Competitor Tracker provides a monthly reference point for the key developments relating to major retail banking players across the globe. Retail Banking Competitor Tracker is a monthly product providing updates on key events relating to major players in retail banking across the globe. Covering major developments such as M&A activity, industry entries and withdrawals, partnerships,...

Retail Banking Competitor Tracker provides a monthly reference point for the key developments relating to major retail banking players across the globe.

Retail Banking Competitor Tracker is a monthly product providing updates on key events relating to major players in retail banking across the globe. Covering major developments such as M&A activity, industry entries and withdrawals, partnerships, product innovation, and customer targeting, the Retail Banking Competitor Tracker provides succinct summaries of key storiesProvides a definitive source of information on all your competitors' key strategies.Offers insight into how the key competitors is evolving through M&A activities, partnerships and organic growth.Detailed insight into new product developments within retail banking.Virgin Money has launched its first products since the takeover of Northern Rock branches on January 1, 2012. The savings products launched offer a industry -leading rate and a strong offering to complement the bank's commitment to customer service.How can I keep up to date on new product developments, mergers and take over s, distribution and partnerships?Where can I get insight on how the major retail banks are adapting to the ever-changing economic climate?

Commercial Banking Industry

OVERVIEW
•Catalyst
•Summary
•Methodology
INTRODUCTION
•This tracker provides both one-month and 12-month views of developments
- Each month Datamonitor tracks the most relevant announcements from 100 competitors
- Datamonitor’s Retail Banking Team provides analysis of the key developments every month
- A fully searchable database of the past three years of developments is also delivered alongside the report
•Highlights this month
•Virgin Money is building a platform for success
- Virgin Money believes its good customer service and ethics will differentiate it from the major banks
- The Virgin Money instant access savings account offers industry -leading terms
- The new product could be a statement of things to come from Virgin Money
PRODUCTS, SERVICES, AND INNOVATION
•Banque Populaire
- France: online consultancy e-Banque Populaire launched
•Barclays
- Germany: Barclays now offers savings and deposit accounts in Germany
- UK: Barclays launches a new fast payment terminal
•Banca Monte dei Paschi di Siena
- Italy: Banca Monte dei Paschi di Siena adjusts products for pensioners
•Banco Sabadell
- Spain: Banco Sabadell has become the first Spanish bank to launch a mobile application for Android and Kindle Fire Tablets
•Bank of East Asia (BEA)
- Hong Kong: BEA launches a variety of promotions to celebrate the year of the dragon
•Bank of Ireland
- Ireland: Bank of Ireland launches Cashflow Management Planner for small and medium-sized enterprises
•Bank of New Zealand
- New Zealand: Bank of New Zealand declares its investment in ATMs a success
•BBVA
- Spain: BBVA and Bankia launch "Madrid Contactless"
•BNP Paribas
- Sub-Saharan Africa: BNP Paribas launches "Pack Trankil" bank accounts in four sub-Saharan countries
•la Caixa
- Spain: la Caixa and Visa to make Barcelona contactless
•Citibank
- Hungary: Citibank Hungary launches a new mobile banking smartphone application
•The Co-operative Bank
- UK: The Co-operative Bank lowers its loan rates and puts interest charges on agreed overdrafts on hold
•Clydesdale Bank/Yorkshire Bank
- UK: Clydesdale Bank launches a fee free mortgage offer
•First National Bank
- South Africa: First National Bank partners with Pep distribution stores to extend access to financial services
•Halifax
- UK: Halifax begins the New Year with a "new" first-time buyer mortgage
•HSBC
- UK: HSBC is to lend at least GBP 15bn to UK mortgage borrowers in 2012
•Lloyds TSB
- UK: Lloyds TSB enhances the insurance offering on its current accounts
•Santander
- UK: Santander is to double its overdraft fees
•State Bank of India
- UK: State Bank of India is to enter the UK residential mortgage industry
- India: State Bank of India opens a branch exclusively for female customers
•Société Générale
- France: Société Générale launches a new iPad app
•UniCredit Group
- Germany: HypoVereinsbank, part of UniCredit Group, launches a free online current account
•Virgin Money
- UK: Virgin Money launches a new range of savings accounts
M&A, PARTNERSHIPS, AND ORGANIC GROWTH
•Australia and New Zealand Banking Group (ANZ)
- Vietnam: ANZ has received approval to sell its 9.6% shareholding in Vietnam’s Sacombank
•Bendigo and Adelaide Bank
- Australia: Bendigo and Adelaide Bank agrees to take over Bank of Cyprus Australia
•Royal Bank of Scotland (RBS)
- UK: RBS announces the sale of RBS Aviation Capital to a consortium of Sumitomo Mitsui Financial Group for USD 7.3bn
•Sberbank
- Russia: Sberbank of Russia and Troika Dialog announce the closure of the agreement to merge the two firms

APPENDIX
•Ask the analyst
•Disclaimer

TABLES
•Table: The 100 industry players and subsidiaries covered by Datamonitor’s Retail Banking Competitor Tracker
•Table: Top instant access savings accounts, January 2012

Companies mentioned
Agricultural Bank of China, ASB Bank Limited, Australia and New Zealand Banking Group, Banco Espirito Santo, Banco Santander, S.A., Bank of China Limited, Bank of India, Bank of New Zealand, Bankinter, BBVA, bpost, Danske Bank, East West Bancorp, Inc., Electricity Supply Board, ERGO Versicherungsgruppe AG, Fortis, GarantiBank International N.V., Hutchison 3G UK Limited, ING GROEP N.V., International Business Machines Corporation, National Australia Bank Group Limited, Nationwide Building Society, New Zealand Post, OP-Pohjola Group, Punjab National Bank, Research In Motion Limited, Royal Bank of Scotland Group PLC, Sberbank, Schindler Holding Ltd., Shanks Group plc, Sumitomo Mitsui Banking Corporation, The Governor and Firms of the Bank of Ireland, UniCredit Group, Visa EUR pe, West Bromwich Building Society, Yorkshire Building Society