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This study’s research objective is to gauge the usage of building technologies and physical security technologies within United States retail chains. The data was collected in August 2011, using a web-based survey. The sample consisted of 182 managers. The study examines technologies including access control systems: keypads, card readers, and analog video surveillance that help minimize threats such as shoplifting. Also covered are technologies used in retail premises, including fire suppression and detection, HVAC, energy management, and remote monitoring systems.

Table Of Contents

A Customer Perspective of the Present and Future of Physical Security and Building Technologies in the Retail Industry
TABLE OF CONTENTS

Research Objectives and Methods 4
Executive Summary and Implications 6
Focus on Threats and Challenges 10
Building and Physical Security Technologies Overview 12
Corporate Demographic Profile 26
Appendices 33
The Frost and Sullivan Story 38

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