Global Social Customer Relationship Management Software Market

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Global CSP Billing Part 6b: Interconnect & Settlement and Partner Management Market Share, Analysis, Forecast, and Global Supplier Assessment

Global CSP Billing Part 6b: Interconnect & Settlement and Partner Management Market Share, Analysis, Forecast, and Global Supplier Assessment

  • $ 6 000
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 84 pages

This report includes a market share analysis, a five-year market forecast, and assessment profiles for the 67 suppliers Stratecast identified as delivering solutions within this sector of the CSP billing market. The analysis includes a breakout of market share and forecast information for interconnect ...

Industries: Solution Integration | Countries: World

Software Services Research Digest H1 2014

Software Services Research Digest H1 2014

  • $ 350
  • Industry report
  • by TBRC Business Research
  • August 2014
  • 19 pages

The Software Services Research Digest is a digest of all the most important research in the software industry each quarter available as an annual subscription. It covers areas such as IT Outsourcing, IT Services, Telecom, BPO, CRM, HRM, SaaS, Software, Cloud, On-shoring, Off-shoring, Export, System Integration, ...

Industries: Solution Integration | Countries: World

The Customer care systems: worldwide market shares 2013

The Customer care systems: worldwide market shares 2013

  • $ 7 999
  • Industry report
  • by Analysys Mason
  • July 2014
  • 81 pages

The customer care market generated USD3.58 billion in revenue in 2013, an increase of 9.1% from 2012. This report provides detailed market share data for four sub-segments: customer interaction, customer relationship management (CRM), subscriber management and device management. It identifies the leading ...

Industries: Solution Integration, Software | Countries: World

Global SaaS-based CRM Software Market 2014-2018

Global SaaS-based CRM Software Market 2014-2018

  • $ 2 500
  • Industry report
  • by Infiniti Research Limited
  • July 2014
  • 67 pages

About SaaS-based CRM SaaS-based CRM describes the shift in CRM and other business systems that currently use the internet to provide online access to hosted business software. The growth of the Global SaaS-based CRM Software market has increased rapidly and succeeded in transforming the deployment of ...

Industries: Solution Integration | Countries: World

Global Customer Relationship Management (CRM) Market 2014-2018

Global Customer Relationship Management (CRM) Market 2014-2018

  • $ 2 500
  • Industry report
  • by Infiniti Research Limited
  • June 2014
  • 78 pages

About CRM Customer relationship management is a combination of organisational strategy, information systems and technology that is focused on providing better customer service. CRM is defined as a management philosophy that aims to create, develop and enhance customer relationships, so as to maximise ...

Industries: Solution Integration | Countries: World

Business Process Management (BPM), Cloud, Mobile, and Patterns Market Shares, Strategies, and Forecasts, Worldwide, 2014-2020

Business Process Management (BPM), Cloud, Mobile, and Patterns Market Shares, Strategies, and Forecasts, Worldwide, 2014-2020

  • $ 3 900
  • Industry report
  • by WinterGreen Research
  • June 2014
  • 625 pages

The 2014 study has 625 pages, 241 tables and figures. Worldwide markets are poised to achieve significant growth in the cloud computing realm. As people move to cloud computing and use their smart phones and tablets to access apps, exception management of business process becomes a significant aspect ...

Industries: Solution Integration | Countries: World

Global Enterprise Resource Planning (ERP) Market 2014-2018.pdf

Global Enterprise Resource Planning (ERP) Market 2014-2018.pdf

  • $ 2 500
  • Industry report
  • by Infiniti Research Limited
  • May 2014
  • 62 pages

About ERP ERP software is a business management solution that enables organizations to integrate all business operations, including product planning, product development, manufacturing processes, inventory control, and distribution for optimal management. Various modules of ERP software can be purchased ...

Industries: Solution Integration | Countries: World

Global Business Process Outsourcing (BPO) Market

Global Business Process Outsourcing (BPO) Market

  • $ 4 950
  • Industry report
  • by Global Industry Analysts
  • May 2014
  • 610 pages

This report analyzes the worldwide markets for Business Process Outsourcing (BPO) in US$ Million by the following Horizontal segments: Finance & Accounting, Customer Services, HR, KPO, and Procurement. The market is also analyzed by the following End-Use Verticals: Manufacturing, Telecommunications ...

Industries: Solution Integration | Countries: World, Japan, Canada, Europe, United States, South America, France, Philippines, Asia, North America, Germany, India, Italy

Insight Report: Best Practice - Ensuring Optimal Customer Service and Relationship Management

Insight Report: Best Practice - Ensuring Optimal Customer Service and Relationship Management

  • $ 3 800
  • Industry report
  • by Timetric
  • March 2014
  • 60 pages

Synopsis The report discusses in detail the best practices adopted by banks and other card issuers for effective customer service and relationship management. • It provides insights into key drivers that have changed the dynamics of the cards and payments industry, as banks and other payment companies ...

Industries: Solution Integration | Countries: World, Europe, Africa

Demand Response Management System (DRMS) Market [C&I, Residential, Automated DR, Curtailment Services, System Integration and Consulting, Managed Services, Devices] - Worldwide Market Forecasts and Analysis (2014-2019)

Demand Response Management System (DRMS) Market [C&I, Residential, Automated DR, Curtailment Services, System Integration and Consulting, Managed Services, Devices] - Worldwide Market Forecasts and Analysis (2014-2019)

  • $ 4 650
  • Industry report
  • by MarketsandMarkets
  • March 2014
  • 155 pages

Demand Response Management System (DRMS) is a proven software technology platform that enables market operators and utilities to manage and implement the Demand Response (DR) program through a single integrated management system. It helps in reducing the imbalance between energy supply and demand. Price-based ...

Industries: Solution Integration, Electronic Component and Semiconductor | Countries: World, Europe

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