Global Social Customer Relationship Management Software Market

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Global Software Testing System Integrator Market 2014-2018

Global Software Testing System Integrator Market 2014-2018

  • $ 2 500
  • Industry report
  • by Infiniti Research Limited
  • October 2014
  • 78 pages

About Global Software Testing System Integrator Software testing is a process of analyzing a software products to identify the correctness, security and quality of developed and purchased computer software. Software testing enables clients to have access to skilled resources and advanced testing tools ...

Industries: Solution Integration | Countries: World

Leveraging Video Conferencing to Improve Business Processes

Leveraging Video Conferencing to Improve Business Processes

  • $ 1 500
  • Industry report
  • by Frost & Sullivan
  • September 2014
  • 53 pages

Key Verticals Can See Dramatic Benefits in Customer Service, Sales and Product Development Companies are increasingly using video conferencing for more than just meetings and virtual collaboration. A large percentage of organizations in the U.S. and Europe report that they do not fully understand the ...

Industries: Solution Integration | Countries: United States, Europe, World

Global Insurance Business Process Outsourcing (BPO) Market 2014-2018

Global Insurance Business Process Outsourcing (BPO) Market 2014-2018

  • $ 2 500
  • Industry report
  • by Infiniti Research Limited
  • September 2014
  • 79 pages

About Insurance BPO Insurance BPO is a sub-segment of the Banking, Financial Services, and Insurance (BFSI) BPO segment. BPO service providers support some of the leading financial institutions and custodians in the world. The value chain of the Insurance industry comprises of product development, marketing, ...

Industries: Solution Integration | Countries: World

The Customer care systems: worldwide forecast 2014-2018

The Customer care systems: worldwide forecast 2014-2018

  • $ 7 999
  • Industry report
  • by Analysys Mason
  • September 2014
  • 53 pages

Growth in customer care will be driven by the need for consistent product offerings across the multiple sales channels and a single multi-channel self-service platform. The worldwide customer care software market is forecast to grow from USD3.6 billion in 2013 to USD5.4 billion in 2018, at an 8.7% CAGR. ...

Industries: Solution Integration | Countries: World

Enterprise Resource Planning (ERP) Software Market Research Digest H1 2014

Enterprise Resource Planning (ERP) Software Market Research Digest H1 2014

  • $ 1 000
  • Industry report
  • by TBRC Business Research
  • September 2014
  • 15 pages

The Enterprise Resource Planning Research Digest is a digest of all the most important research in the software industry each quarter available as an annual subscription. Customer Relationship Management (CRM), Business Intelligence (BI), Supply Chain Management (SCM), Enterprise Content Management (ECM), ...

Industries: Solution Integration | Countries: World

Global CSP Billing Part 6b: Interconnect & Settlement and Partner Management Market Share, Analysis, Forecast, and Global Supplier Assessment

Global CSP Billing Part 6b: Interconnect & Settlement and Partner Management Market Share, Analysis, Forecast, and Global Supplier Assessment

  • $ 6 000
  • Industry report
  • by Frost & Sullivan
  • August 2014
  • 84 pages

This report includes a market share analysis, a five-year market forecast, and assessment profiles for the 67 suppliers Stratecast identified as delivering solutions within this sector of the CSP billing market. The analysis includes a breakout of market share and forecast information for interconnect ...

Industries: Solution Integration | Countries: World

Software Services Research Digest H1 2014

Software Services Research Digest H1 2014

  • $ 350
  • Industry report
  • by TBRC Business Research
  • August 2014
  • 19 pages

The Software Services Research Digest is a digest of all the most important research in the software industry each quarter available as an annual subscription. It covers areas such as IT Outsourcing, IT Services, Telecom, BPO, CRM, HRM, SaaS, Software, Cloud, On-shoring, Off-shoring, Export, System Integration, ...

Industries: Solution Integration | Countries: World

The Customer care systems: worldwide market shares 2013

The Customer care systems: worldwide market shares 2013

  • $ 7 999
  • Industry report
  • by Analysys Mason
  • July 2014
  • 81 pages

The customer care market generated USD3.58 billion in revenue in 2013, an increase of 9.1% from 2012. This report provides detailed market share data for four sub-segments: customer interaction, customer relationship management (CRM), subscriber management and device management. It identifies the leading ...

Industries: Solution Integration, Software | Countries: World

Global SaaS-based CRM Software Market 2014-2018

Global SaaS-based CRM Software Market 2014-2018

  • $ 2 500
  • Industry report
  • by Infiniti Research Limited
  • July 2014
  • 67 pages

About SaaS-based CRM SaaS-based CRM describes the shift in CRM and other business systems that currently use the internet to provide online access to hosted business software. The growth of the Global SaaS-based CRM Software market has increased rapidly and succeeded in transforming the deployment of ...

Industries: Solution Integration | Countries: World

Global Customer Relationship Management (CRM) Market 2014-2018

Global Customer Relationship Management (CRM) Market 2014-2018

  • $ 2 500
  • Industry report
  • by Infiniti Research Limited
  • June 2014
  • 78 pages

About CRM Customer relationship management is a combination of organisational strategy, information systems and technology that is focused on providing better customer service. CRM is defined as a management philosophy that aims to create, develop and enhance customer relationships, so as to maximise ...

Industries: Solution Integration | Countries: World

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