This research service analyzes the Andean region unified communications (UC) and collaboration solutions market. The Andean region is slightly bigger than the Southern Cone region in Latin America, but has lower growth rates in the market. The technologies covers in this study include UC client, unified messaging, videoconferencing endpoints, e-mail on-premises server licenses, IP telephony, traditional telephony, and IP phones. Market drivers and restraints are provided, as are revenue forecasts. The competitive environment is examined along with top competitors’ strengths, weaknesses, opportunities, and threats.

Table Of Contents

TABLE OF CONTENTS

Executive Summary 4
Market Overview 9
Total UC and Collaboration Solutions Market -
External Challenges: Drivers and Restraints 17
Forecasts and Trends 23
Market Share and Competitive Analysis 31
UC Client Segment Breakdown 38
Unified Messaging Segment Breakdown 45
Videoconferencing Segment Breakdown 52
E-mail On-premises Server Licenses Segment Breakdown 59
IP Telephony Segment Breakdown 66
Traditional Telephony Segment Breakdown 73
IP Phones Segment Breakdown 80
Colombia Breakdown 87
The Last Word 94
Appendix 97

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