The Alternative Payment Systems Industry in the U.S.

  • January 2008
  • -
  • Packaged Facts
  • -
  • 160 pages

Online shopping, peer-to-peer connections and safer, more secure online services are the fundamentals driving the growth of consumer online alternative payments in the United States. In this all-new Packaged Facts report, the current and future market landscape is analyzed, which Packaged Facts estimates at $37.3 billion in 2007, up 33% over 2006.

Packaged Facts presents the market for alternative payments in relation to both the business-to-consumer (B2C) ecommerce market and the total “consumer” payments market. The report presents the size and growth of the market using several key metrics, including paper payments, card payments and electronic payments, as well as trends and factors that affect the industry. Special regard is given to the activity of top players and the varied upstarts, particularly in mobile payments, hoping to steal share and further alter the old school payments paradigm. Major key competitors are profiled, along with a focused analysis of consumer payment demographics and preferences.

Note: Packaged Facts defines alternative payments as entirely electronic and predominantly conducted over the Internet (though not all are conducted through the ACH network). Generally, alternative payments exclude all forms of paper and any debit or credit card where the purchase or remittance is made directly with that medium. The most common alternative payments are consumer-to-business purchases and peer-to-peer, also referred to as person-to-person (P2P) payments.

Research Methodology
These report data were obtained from government sources, trade associations and publications, business journals, company literature, investment reports and interviews with industry players. In most cases, market data span the 2000-2007 period.  
 


Table Of Contents

Chapter 1 Executive Summary




  • Report Scope

  • 1 Paper Payments

  • 2 Card Payments

  • 3 Electronic Payments

  • Alternative Payments Defined

  • Methodology

  • The Market



    • Total B2C eCommerce Tops $280 Billion

    • Figure 1-1 Total Business-to-Consumer eCommerce Revenue, by Service and Retail Sectors 2000-2007 (in billions $)

    • Paper Payments Down, Cards andamp; Electronic Payments Rise

    • Table 1-1 Total Business-to-Consumer Payments, by Medium 2000-2007 (in billions $)

    • Total Alternative Payments Dollar Volume Tops $37 Billion

    • Figure 1-2 Alternative Payments Dollar Volume 2000-2007 (in billions $)



  • Market Forecast



    • Total B2C eCommerce to Reach $658 Billion

    • Figure 1-3 Total Business-to-Consumer eCommerce Revenue, by Service and Retail Sectors 2000-2007 (in billions $)

    • Payments Shift by 2010

    • Figure 1-4 Estimated Share of U.S. Personal Consumption, by Major Payment Medium 2003-2007 (percent)

    • Total Alternative Payment Dollar Volume Reaches…

    • Figure 1-5 Alternative Payments Dollar Volume 2000-2007 (in billions $)



  • Marketplace Trends



    • Economic Future Uncertain

    • Population Growth, Increased per Capita Spending to Drive eCommerce Growth

    • PayPal Versus Google: Battle Royale

    • Convenience May Be Edge for Victory

    • Amazon Will Play the Winner

    • Online Alternative Bill Pay a Bank Threat?

    • Kids Lead the Way

    • Consumers Dialing Up Competition

    • Is It Safe to Shop?

    • It Ain’t Easy Being Inherently Green!



  • Business Development Trends

  • Business Development Trends



    • Google Grows Partner Relationship, PayPal Too!

    • Chase Goes on the Offensive

    • Merchants Embracing Alternative Payments

    • Rewards Programs Not Motivating in Alternative Payments

    • Taking Online Further

    • Safer, Old School Consumer Touches May Motivate use

    • Room for Censorship in Online Bill Pay

    • PornPal Finds a Niche

    • Google Protests eBay, eBay Retaliates

    • Fundraising through Alt Pay

    • Partnership Programs for Ecommerce Service Providers

    • Airlines Sign On

    • Discount Promotions Increase Competition, Drive Adoption

    • Word-of-Mouth Good … If It’s Good



  • Competitive Overview



    • PayPal Domination

    • Opportunity in Niche

    • PayPal’s Nemesis: Google Checkout

    • A Revolution in the Making



  • Consumer Use of Alternative Bill Payment Methods



    • Consumer Bill Pay Preferences

    • Table 1-2 Consumer Bill Pay Preferences, 2006 versus 2007 (%)

    • Consumer Bill Pay Demographic Characteristics: Online

    • Consumer Bill Pay Demographic Characteristics: Mail

    • Consumer Bill Pay Demographic Characteristics: In Person

    • PayPal.com Users Demographic Characteristics








































                                        Chapter 2 The Market




                                        • Report Scope

                                        • 1 Paper Payments

                                        • 2 Card Payments

                                        • 3 Electronic Payments

                                        • Alternative Payments Defined 32

                                        • Methodology

                                        • eCommerce Market Size and Growth



                                          • Total B2C eCommerce Tops $280 Billion

                                          • Figure 2-1 Total Business-to-Consumer eCommerce Revenue, by Service and Retail Sectors 2000-2007 (in billions $)

                                          • Table 2-1 Total Business-to-Consumer eCommerce Revenue, by Service and Retail Sectors 2000-2007 (in billions $)

                                          • Figure 2-2 Estimated Share of Business-to-Consumer eCommerce Revenue, by Selected Service and Retail Sectors 2000-2007 (percent)

                                          • Figure 2-3 Share of Business-to-Consumer eCommerce Revenue to Total Business-to-Consumer, by Selected Service and Retail Sectors 2000-2007 (percent)



                                        • Payments Market



                                          • Paper Payments Down, Cards andamp; Electronic Payments Rise

                                          • Table 2-2 Total Business-to-Consumer Payments, by Medium 2000-2007 (in billions $)

                                          • Figure 2-4 Estimated Share of U.S. Personal Consumption, by Major Payment Medium 2003-2007 (percent)



                                        • Alternative Payments Market Size and Growth



                                          • Total Alternative Payments Dollar Volume Tops $37 Billion

                                          • Figure 2-5 Alternative Payments Dollar Volume 2000-2007 (in billions $)

                                          • Table 2-3 Alternative Payments’ Share of Business-to-Consumer eCommerce Revenue, Total Electronic Payments and Total Consumer Payments 2000-2007 (percent)

                                          • Total WEB Payments Transaction Volume Reaches $2.3 Billion

                                          • Figure 2-6 Total Automated Clearing House WEB Payments Transaction Volume 2001-2007 (in millions)

                                          • WEB Dollar Volume Up 40%

                                          • Figure 2-7 Total Automated Clearing House WEB Payments Transaction Volume 2000-2007 (in billions $)

                                          • Average WEB Payments Amount Rises 11%

                                          • Figure 2-8 Average Automated Clearing House WEB Payments Transaction 2000-2007 ($)



                                        • Market Forecast



                                          • Total B2C eCommerce to Reach $658 Billion

                                          • Figure 2-9 Total Business-to-Consumer eCommerce Revenue, by Service and Retail Sectors 2000-2007 (in billions $)

                                          • Table 2-4 Total Business-to-Consumer eCommerce Revenue, by Service and Retail Sectors 2000-2007 (in billions $)

                                          • Payments Shift by 2010

                                          • Table 2-5 Total Business-to-Consumer eCommerce Revenue, by Service and Retail Sectors 2000-2007 (in billions $)

                                          • Figure 2-10 Estimated Share of U.S. Personal Consumption, by Major Payment Medium 2003-2007 (percent)

                                          • Total Alternative Payment Dollar Volume Reaches…

                                          • Figure 2-11 Alternative Payments Dollar Volume 2000-2007 (in billions $)








































                                                                              Chapter 3 Marketplace Trends




                                                                              • 2008 Real GDP Growth Forecasted at a Meager 0.9%

                                                                              • Figure 3-1 U.S. Current-Dollar GDP vs. Real GDP, 2002-2008 (in trillion $)

                                                                              • Figure 3-2 Percentage Changes in U.S. Current-Dollar GDP, Real GDP and the GDP Price Index, 2002-2008 (%)

                                                                              • Economic Future Uncertain

                                                                              • Personal Consumption Slows

                                                                              • Figure 3-3 Personal Consumption Expenditures, Current-Dollar versus Real, 2000-2007 (in billions $)

                                                                              • Figure 3-4 Percentage Changes in U.S. Current-Dollar GDP, Real GDP and the GDP Price Index, 2002-2008 (%)

                                                                              • Population Growth, Increased per Capita Spending to Drive eCommerce Growth

                                                                              • Figure 3-5 Total U.S. Resident Population (in millions), Retail Sales per Capita and eCommerce Retail Sales per Capita, 2000-2012

                                                                              • Table 3-1 Total U.S. Resident Population (in millions), Retail Sales per Capita and eCommerce Retail Sales per Capita, 2000-2012

                                                                              • Convenient and Safe, Online Spending Grows Apace

                                                                              • PayPal Versus Google: Battle Royale

                                                                              • Convenience May Be Edge for Victory

                                                                              • Amazon Will Play the Winner

                                                                              • Online Alternative Bill Pay a Bank Threat?

                                                                              • More than Just Payments



                                                                                • Peer-to-Peer Lending Invades

                                                                                • Next Up: Secure Vault Payments from NACHA

                                                                                • Kids Lead the Way

                                                                                • Consumers Dialing Up Competition

                                                                                • North America Playing Mobile Catch-Up

                                                                                • Cell Phones and Youth: A Love Match

                                                                                • Obopay Adaptation of PayPal Model

                                                                                • Both Parties Must Have Obopay Account

                                                                                • Obopay Leads Youth-Oriented Cell Phone Banking

                                                                                • Parental Controls

                                                                                • Mobile Competition Will Be Hot

                                                                                • PayPal Mobile Checkout

                                                                                • ClairMail System

                                                                                • Amazon TextBuyIt

                                                                                • MobiBucks

                                                                                • Sapphire Mobile Systems

                                                                                • Verizon and Wachovia Team Up

                                                                                • Mobile Pay Still Faces Challenges

                                                                                • Is It Safe to Shop?

                                                                                • Figure 3-6 PayPal Fraud-Loss Rate, 2001-2007 (%)

                                                                                • Consumer Safety Point of View

                                                                                • Activity to Prevent Fraud

                                                                                • It Ain’t Easy Being Inherently Green!

                                                                                • PayItGreen Alliance








































                                                                                                                    Chapter 4 Business Development Trends




                                                                                                                    • Google Grows Partner Relationships

                                                                                                                    • Chase Goes on the Offensive

                                                                                                                    • Enter Digital Currency

                                                                                                                    • Old Gold the New Standard

                                                                                                                    • Diversity of Funding

                                                                                                                    • New Horizons for Online Alternative Bill Payments

                                                                                                                    • The Social Network Connect

                                                                                                                    • Merchants Embracing Alternative Payments

                                                                                                                    • Adoption Key to Developing Consumer Relationships

                                                                                                                    • Rewards Programs Not Motivating in Alternative Payments

                                                                                                                    • Taking Online Further

                                                                                                                    • Join and Embrace Consumer Dialogue

                                                                                                                    • Safer, Old School Consumer Touches May Motivate use

                                                                                                                    • Room for Censorship in Online Bill Pay

                                                                                                                    • PornPal Finds a Niche

                                                                                                                    • Google Protests eBay, eBay Retaliates

                                                                                                                    • Fundraising through Alt Pay

                                                                                                                    • Partnership Programs for Ecommerce Service Providers

                                                                                                                    • Airlines Sign On

                                                                                                                    • Figure 4-1 Percent of All Americans Who Have Bought or Made Travel Reservations Online, 2007 (%)

                                                                                                                    • Discount Promotions Increase Competition

                                                                                                                    • Promotion Drive Adoption

                                                                                                                    • Word-of-Mouth Good … If It’s Good

                                                                                                                    • Important Youth Usage Driver










































                                                                                                                                                            Chapter 5 Competitor Profiles




                                                                                                                                                            • Overview: PayPal Domination

                                                                                                                                                            • Opportunity in Niche

                                                                                                                                                            • PayPal’s New Nemesis: Google Checkout

                                                                                                                                                            • A Revolution in the Making

                                                                                                                                                            • PayPal (eBay)



                                                                                                                                                              • Overview

                                                                                                                                                              • Performance

                                                                                                                                                              • Figure 5-1 PayPal Net Transaction Revenue and Payments Volume Yield 2000-2007 (in millions $)

                                                                                                                                                              • Figure 5-2 Estimated Share of PayPal Transaction Revenue, U.S. versus International, 2001-2007 (percent)

                                                                                                                                                              • Figure 5-3 Total PayPal Payments and Average Revenue per Transaction 2000-2007 (in millions)

                                                                                                                                                              • Figure 5-4 Total PayPal Payment Volume and Average Dollar Value per Transaction 2000-2007 (in billions $)

                                                                                                                                                              • Figure 5-5 Total PayPal Accounts at Year-End 2000-2007 (in billions $)



                                                                                                                                                            • Bill Me Later



                                                                                                                                                              • Overview

                                                                                                                                                              • Performance

                                                                                                                                                              • Figure 5-6 Estimated Bill Me Later Revenue 2003-2007 (in millions $)

                                                                                                                                                              • Figure 5-7 Estimate Total Bill Me Later Accounts at Year-End 2000-2007 (in billions $)



                                                                                                                                                            • eBillMe (MODASolutions Inc.)



                                                                                                                                                              • Overview



                                                                                                                                                            • Revolution



                                                                                                                                                              • Overview



                                                                                                                                                            • OboPay



                                                                                                                                                              • Overview



                                                                                                                                                            • Google Checkout



                                                                                                                                                              • Overview



                                                                                                                                                            • eLayaway



                                                                                                                                                              • Overview



                                                                                                                                                            • Amazon Payments (Amazon.com)



                                                                                                                                                              • Overview



                                                                                                                                                            • Other Alternative Payment Players










































                                                                                                                                                                                                    Chapter 6 Consumer Trends




                                                                                                                                                                                                    • Note on Consumer Data

                                                                                                                                                                                                    • Consumer Use of Alternative Bill Payment Methods



                                                                                                                                                                                                      • Consumer Bill Pay Preferences

                                                                                                                                                                                                      • Table 6-1 Consumer Bill Pay Preferences, 2006 versus 2007 (%)

                                                                                                                                                                                                      • Consumer Bill Pay Demographic Characteristics

                                                                                                                                                                                                      • Table 6-2 Demographic Characteristics by Type of Bill Pay Method Preferred: Online, 2007 (%)

                                                                                                                                                                                                      • Table 6-2 [Cont.] Demographic Characteristics by Type of Bill Pay Method Preferred: Online, 2007 (%)

                                                                                                                                                                                                      • Table 6-3 Demographic Characteristics by Type of Bill Pay Method Preferred: By Mail, 2007 (%)

                                                                                                                                                                                                      • Table 6-4 Demographic Characteristics by Type of Bill Pay Method Preferred: By Phone, 2007 (%)

                                                                                                                                                                                                      • Table 6-5 Demographic Characteristics by Type of Bill Pay Method Preferred: Automatic Deduction, 2007 (%)

                                                                                                                                                                                                      • Table 6-6 Demographic Characteristics by Type of Bill Pay Method Preferred: In Person, 2007 (%)

                                                                                                                                                                                                      • PayPal.com Users Demographic Characteristics

                                                                                                                                                                                                      • Table 6-7 Consumer Use of PayPal.com, 2006 versus 2007 (%)

                                                                                                                                                                                                      • Table 6-8 Demographic Characteristics of PayPal.com Users, 2007 (%)

                                                                                                                                                                                                      • A Look at Selected Consumer Attitudes by Payment Preference



                                                                                                                                                                                                        • Attitudes About Shopping

                                                                                                                                                                                                        • Table 6-10 Selected Attitudes About Shopping: Any Agree, 2007 (index)

                                                                                                                                                                                                        • Attitudes about Personal Finance

                                                                                                                                                                                                        • Table 6-11 Selected Attitudes About Personal Finance: Any Agree, 2007 (index)

                                                                                                                                                                                                        • Attitudes about the Internet and Internet Lifestyle

                                                                                                                                                                                                        • Table 6-12 Selected Attitudes About Internet Lifestyle: Any Agree, 2007 (index)



                                                                                                                                                                                                      • Pew Online Shopping Survey



                                                                                                                                                                                                        • Research Is Top Activity

                                                                                                                                                                                                        • Table 6-13 Online Shopping Activities

                                                                                                                                                                                                        • Low Income Earners Less Likely to Shop Online

                                                                                                                                                                                                        • Online Shopper Demographics

                                                                                                                                                                                                        • Fear May Help Drive Alternative Payments

                                                                                                                                                                                                        • Table 6-16 Attitudes About Online Shopping: Internet Users, 2007 (%)






































                                                                                                                                                                                                                                        Appendix: Selected list of Marketers
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