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IT Outsourcing Analysis & Statistics, November 2016 (p4)

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Cloud-Based Contact Center Market by Solution, Service, Application, Deployment Model, Organization size, Industry vertical, and Region - Global Forecast to 2021

  • $ 7150
  • Industry report
  • November 2016
  • by MarketsandMarkets

“Faster deployment, scalability of cloud technology, cloud compliance requirement, and need to manage disaster recovery is expected to drive the overall market” The cloud-based contact center market ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center, Hosting, Hosting, IT Services, IT Services
  • Countries : World, North America

Global Market Study on Managed Security Services: North America Market Expected to Expand 7X in Terms of Value by 2026 End

  • $ 4900
  • Industry report
  • November 2016
  • by Persistence Market Research

Persistence Market Research analyzes the global managed security services market over a ten year period from 2016 to 2026 in a newly published report. The study demonstrates market dynamics and trends ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, World

Telemarketing & Call Centers in the US - Industry Market Research Report

  • $ 1020
  • Industry report
  • October 2016
  • by Ibisworld

Outbound calls: Demand for high-value operators will increase revenue, but offshoring will limit growth Abstract Telemarketing & Call Centers in the US The Telemarketing and Call Centers industry has ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : United States

2017 U.S. Telemarketing Services Industry-Industry & Market Report

  • $ 149
  • Industry report
  • October 2016
  • by Barnes Reports

The 2017 U.S. Telemarketing Services Industry-Industry & Market report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

2016 North America Cloud Contact Center Buyers Guide

  • $ 3000
  • Industry report
  • October 2016
  • by Frost & Sullivan

Setting the Stage for Digital Transformation The landscape for choosing a contact center solutions partner has become complex, with dozens of options to choose from across contact center systems, cloud, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : North America

Western Europe IT Outsourcing Market Shares, 2015: A Market in Need of Modernization

  • $ 4500
  • Industry report
  • October 2016
  • by IDC

This IDC study analyzes the performance of the top IT outsourcing vendors in Western Europe and compares them with overall market trends, highlighting vendors that shaped the year based on either business ...

  • Industries : Hosting, Hosting, IT Outsourcing, IT Outsourcing, IT Outsourcing, IT Services, IT Services
  • Countries : Europe

Worldwide Contact Center Applications Market Shares, 2015: Revolution and Evolution Is Happening

  • $ 4500
  • Industry report
  • September 2016
  • by IDC

This IDC study examines the worldwide contact center applications market for 2013-2015. Revenue and market share of the leading vendors are provided for 2015."One can argue that the contact center leads ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : World

Managed Security Services Market: By Service (Threat, Vulnerability, Compliance and Incident); By Deployment (Cloud Deployment and in-Premises Deployment); By Vertical (Banking, Financial Services, and Insurance and others) & By Region-Forecast (2016-2022

  • $ 5270
  • Industry report
  • September 2016
  • by Industry ARC

Managed security services (MSS) can be defined as network security services that have been outsourced to a service provider to protect breaching of the network security and protect data from the threat ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Asia

Service and Technology Needs of SMBs – 3Q 2016, $3,200

  • $ 3500
  • Industry report
  • September 2016
  • by Parks Associates

This report examines use of technical products and services among small and medium businesses (SMBs) of various sizes and within a variety of industries. It studies the primary technical challenges facing ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

Customer Expectations in IT Outsourcing are Changing Fast in Europe, and Suppliers Need to Change Faster

  • $ 500
  • Industry report
  • August 2016
  • by IDC

This IDC Insight examines how end-user attitudes toward IT outsourcing have shifted decisively over the past few years, following the impact of a series of major changes, including the arrival of the 3rd ...

  • Industries : Hosting, Hosting, Business Outsourcing, IT Outsourcing, IT Outsourcing, IT Outsourcing, IT Services, IT Services
  • Countries : Europe

Experience Avaya 2016

  • $ 500
  • Industry report
  • August 2016
  • by IDC

This IDC Flash covers the Experience Avaya event held in Sydney, Australia on July 12, 2016. Avaya presented its key technology offerings and customer use cases, highlighted by ongoing customer deploy ...

  • Industries : Hosting, Hosting, Call Center, Call Center, Call Center, Call Center
  • Countries : Australia

IT Outsourcing Market in Africa 2016-2020

  • $ 2500
  • Industry report
  • August 2016
  • by Infiniti Research Limited

About Africa Africa is set to become one of the leading outsourcing destinations for IT services. With the presence of leading IT players in the domestic market, Africa is set to become one of the largest ...

  • Industries : IT Services, IT Services
  • Countries : Africa

Global Managed Security Services Market 2016-2020

  • $ 2500
  • Industry report
  • July 2016
  • by Infiniti Research Limited

About Managed Security Services Managed security services are the services provided by an outsourced managed security service provider to maintain information security and network security. This service ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

inContact, Inc. (SAAS) - Financial and Strategic SWOT Analysis Review

  • $ 125
  • Company report
  • July 2016
  • by GlobalData

inContact, Inc. (SAAS) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by GlobalData ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Western Europe Managed Security Services Forecast, 2016-2020: Fast Progress amid Fierce Growth and Competition

  • $ 4500
  • Industry report
  • July 2016
  • by IDC

While MSS represents the fastest growing element in the whole security market across software, appliances, and services, it is far from an easy ride for vendors. The fact of this strong growth is causing ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe

EY: Offering a Third-Generation SOC Approach

  • $ 3500
  • Industry report
  • June 2016
  • by IDC

This IDC Vendor Profile analyzes EY, a consulting/professional security services firm that participates in the managed security services market. This Vendor Profile reviews key success factors such as ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Europe Managed Security Services Market (2016 - 2022)

  • $ 1500
  • Industry report
  • June 2016
  • by KBV Research

The major countries studied in the Europe Managed Security Services Market are U.K, Germany, Italy, France, Spain and Russia. The cost associated with security breaches has grown substantially in the ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe

North America Managed Security Services Market (2016 - 2022)

  • $ 1500
  • Industry report
  • June 2016
  • by KBV Research

In the North American region, the threat of Advanced Persistent Threats (APT), i.e. targeted attacks to access the proprietary and critical business data, is increasing rapidly. The government regulations ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America

LAMEA Managed Security Services Market (2016 - 2022)

  • $ 1500
  • Industry report
  • June 2016
  • by KBV Research

The adoption of Internet is increasing at an exponential rate in the Middle East region, compared to the other geographies. The African region is following suite, with a rapid growth in the number of internet ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Global Managed Security Services Market (2016 - 2022)

  • $ 3600
  • Industry report
  • June 2016
  • by KBV Research

Managed security service offers a platform for third party vendors specialized in managing networks to handle network security of a company. Network security is outsourced to a specialist partner within ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, North America

Asia Pacific Managed Security Services Market (2016 - 2022)

  • $ 1500
  • Industry report
  • June 2016
  • by KBV Research

There is an increasing adoption of managed security services in the Asia Pacific region. Safety of the in-house networks is a priority, as the number of incidences of cyber attacks are ever increasing; ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Asia

2016 Global Contact Center Systems Buyers Guide

  • $ 3000
  • Industry report
  • June 2016
  • by Frost & Sullivan

Choosing a Vendor for Omnichannel Transformation The landscape for choosing a contact center solutions partner has become complex, with dozens of options to choose from across contact center systems, cloud, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World

IBM Infrastructure Moves Toward the Cognitive Era in Europe

  • $ 1500
  • Industry report
  • June 2016
  • by IDC

This IDC Flash discusses impressions from the briefing by IBM Global Technology Services (GTS) for European industry analysts in Ehningen, Germany, in May 2016. GTS combines services from consulting to ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, World, Germany

Retail Banking: Trends in contact center automation; Vertical and technology trends

  • $ 2995
  • Industry report
  • May 2016
  • by GlobalData

Summary Rapid digitalization has resulted in a lower attention span of customers. As customers have access to multiple brands and interaction touch points, they can change their brand loyalties with just ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Call Center, Call Center, Call Center, Call Center, Business Outsourcing
  • Countries : United States

Western European IT Outsourcing Services Forecast, 2016-2020

  • $ 4500
  • Industry report
  • May 2016
  • by IDC

This IDC study presents a forecast for the IT outsourcing (formerly the "IS outsourcing") market in Western Europe for 2016-2020. Typically, IT outsourcing involves the management by an outsourcer of the ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Hosting, Hosting, IT Services, IT Services
  • Countries : Europe

Perspective: Spring 2016 Event Circuit Roundup -- Analytics and the Changing Regulatory Impact on the Cloud

  • $ 1500
  • Industry report
  • May 2016
  • by IDC

This IDC Energy Insights Perspective reviews three utility events. IDC Energy Insights recently attended several utility events, including:Utility Analytics: Utility Analytics is a very solid gathering ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : North America

Other Business Services in Japan: ISIC 7499

  • $ 604
  • Industry report
  • May 2016
  • by Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Japan

Symantec: Creating a New Security Services Strategy

  • $ 3500
  • Industry report
  • May 2016
  • by IDC

This IDC Vendor Profile analyzes Symantec's services, specifically the Cyber Security Services portfolio, and the support organization that serves the enterprise security segment. The document also focuses ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Global Call Centers Industry

  • $ 4950
  • Industry report
  • May 2016
  • by Global Industry Analysts

This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced. The report provides separate comprehensive analytics for the US, Canada, Japan, ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World, United States

Worldwide and U.S. IT Outsourcing Services Forecast, 2016-2020

  • $ 4500
  • Industry report
  • April 2016
  • by IDC

This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2016-2020 forecast period. This study also updates the previous forecast published ...

  • Industries : Hosting, Hosting
  • Countries : World, United States

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