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IT Outsourcing Analysis & Statistics, April 2016 (p5)

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Contact Center Solutions on Skype for Business

  • $ 3500
  • Industry report
  • April 2016
  • by IDC

This IDC study provides an overview of the contact center capabilities of Skype for Business, lays out the integration opportunities, and discusses the options vendors and customers have in choosing an ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center

Other Business Services in USA: ISIC 7499

  • $ 604
  • Industry report
  • April 2016
  • by Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services ...

  • Industries : Call Center, Call Center, Call Center, Call Center
  • Countries : United States

2016 U.S. Telemarketing Services Industry-Accounting & Auditing Report

  • $ 299
  • Industry report
  • April 2016
  • by Barnes Reports

The 2016 U.S. Telemarketing Services Industry-Accounting & Auditing Report, published annually Barnes Reports, contains timely and accurate industry statistics, forecasts and demographic data for spending ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

Telemarketing & Call Centres in Canada - Industry Market Research Report

  • $ 800
  • Industry report
  • April 2016
  • by Ibisworld

Hanging up: Revenue will fall despite improving communication and labour efficiency gains Abstract Telemarketing & Call Centres in Canada The cost advantage that Canadian call centres once offered to ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : Canada

Analysis of the Hosted and Cloud Contact Center Market in Latin America

  • $ 4950
  • Industry report
  • March 2016
  • by Frost & Sullivan

In a Complex Economic Scenario, Flexibility and Scalability are Drawing Attention to the Cloud Model This market analysis research provides market sizing, forecasts and trends for hosted and cloud contact ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center

Verizon Displays Security Services Capabilities at RSA Conference 2016

  • $ 1500
  • Industry report
  • March 2016
  • by IDC

This IDC Flash discusses Verizon's announcements made at the RSA Conference in San Francisco, California, held February 29 to March 3, 2016. The first announcement discussed the partnership with Splunk ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

Teleperformance SA (formerly SR.Teleperformance) – Mergers & Acquisitions (M&A), Partnerships & Alliances and Investment Report

  • $ 350
  • Company report
  • March 2016
  • by MarketLine

Project Synopsis: Datamonitor's Company Mergers & Acquisitions (M&A), Partnerships & Alliances and Investments reports offer a comprehensive breakdown of the organic and inorganic growth activity undertaken ...

  • Industries : Business Outsourcing
  • Countries : United States, United Kingdom, France

Analysis of the Latin American Managed Security Services Market 

  • $ 4950
  • Industry report
  • March 2016
  • by Frost & Sullivan

Analysis of the Latin American Managed Security Services Market : Complexity of Threats Drives Growth While Awareness Drives Action Managed Security Services (MSSs) provides proactive monitoring of customer’s ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

Crowdsourcing Service Providers - Industry Market Research Report

  • $ 1020
  • Industry report
  • February 2016
  • by Ibisworld

Crowd goes wild: The increasing use of the internet will continue to benefit the industry Abstract Crowdsourcing Service Providers The Crowdsourcing Service Providers industry provides access to temporary ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

IDC MaturityScape Benchmark: Contact Center Infrastructure in the Nordics

  • $ 4500
  • Industry report
  • February 2016
  • by IDC

This IDC study presents the results of IDC's 2016 Nordic Contact Center Infrastructure MaturityScape Benchmark Survey. The survey included over 100 organizations in the Nordics, including representatives ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center

Global Payroll Outsourcing Market 2016-2020

  • $ 2500
  • Industry report
  • February 2016
  • by Infiniti Research Limited

About Payroll Outsourcing Payroll outsourcing is the fastest-growing segment of the global human resource outsourcing (HRO) market. Organizations are rapidly adopting payroll services to achieve cost reduction. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World, United States

Business Strategy: 2015 Provider Survey Results -- IT Outsourcing Spending and Demand Drivers

  • $ 4500
  • Industry report
  • February 2016
  • by IDC

This IDC Health Insights report describes the current status of and drivers of demand for IT outsourcing spending among midtier, large, and very large hospitals in the United States. Current 2015-2016 ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

Analysis of the Asia-Pacific Hosted Contact Center Services Market 

  • $ 20000
  • Industry report
  • January 2016
  • by Frost & Sullivan

Analysis of the Asia-Pacific Hosted Contact Center Services Market : Growing Demand for System Flexibility and Scalability Powers Revenue Growth Analysis of the Asia-Pacific Hosted Contact Center Services ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Asia, China

IT Outsourcing - Global Market Outlook (2015-2022)

  • $ 4157
  • Industry report
  • January 2016
  • by Stratistics MRC

According to Stratistics MRC, the Global IT Outsourcing Market is accounted for $314.92 billion in 2015 and is expected to reach $481.37 billion by 2022 growing at a CAGR of 6.2% during the forecast period. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

Capita Group Plc (UK)

  • $ 3150
  • Company report
  • January 2016
  • by Global Industry Analysts

This report presents quick facts about Capita Group Plc, which is principally involved in providing Customer and Business Process Management (BPM) Services. Illustrated with 63 tables, the report showcases ...

  • Countries : World, United States, Canada

Customer Experience Management Study—Australia’s Residential Electricity Sector 2015 

  • $ 4900
  • Industry report
  • December 2015
  • by Frost & Sullivan

Customer Experience Management Study—Australia’s Residential Electricity Sector 2015 : Benchmarking the Industry Excellence in Delivering Superior Customer Experience In this Customer Experience Management ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Australia

Analysis of the Asia-Pacific Managed Security Services Market 

  • $ 16000
  • Industry report
  • December 2015
  • by Frost & Sullivan

Analysis of the Asia-Pacific Managed Security Services Market : Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities An increasingly sophisticated security landscape is ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Teleperformance SE - Strategy and SWOT Report

  • $ 175
  • Company report
  • November 2015
  • by MarketLine

Introduction Teleperformance SE - Strategy and SWOT Report, is a source of comprehensive company data and information. The report covers the company’s structure, operation, SWOT analysis, product and ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : United Kingdom, United States, World

Global IT Outsourcing Market 2015-2019

  • $ 2500
  • Industry report
  • November 2015
  • by Infiniti Research Limited

About IT outsourcing IT outsourcing is the process of subcontracting the IT functions of an organization to a third-party vendor that has expertise in the required domains. It is an effective strategy ...

  • Industries : IT Services, IT Services, IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : World

Overview of the Brazilian Contact Centre Sector

  • $ 925
  • Industry report
  • November 2015
  • by FALKE Information Services

The Brazilian contact centre market is expected to reach nearly US$ 16 billion in 2015 with over 820 customer care units. The average revenue per units has continued to increase since 2011 and is expected ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Brazil

U.S. Payroll Outsourcing Services Forecast, 2015-2019

  • $ 4500
  • Industry report
  • November 2015
  • by IDC

This IDC study examines the competitive landscape and provides a five-year forecast for the U.S. market for payroll outsourcing services. The purposes of this study are to analyze and quantify the U.S. ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : United States

2016 IDC FutureScape CIO Agenda Prediction 9: Supporting Digital Transformation with Crowdsourcing

  • $ 3500
  • Industry report
  • November 2015
  • by IDC

This IDC study, written for CIOs and senior technology executives, explores the issues raised in the CIO Agenda FutureScape Prediction 9: "By 2018, 80% of development organizations supporting DX will incorporate ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Cloud Based Contact Center Market by Solution, & by Application, by Vertical, by Region - Global Forecast to 2020

  • $ 7150
  • Industry report
  • November 2015
  • by MarketsandMarkets

The cloud model has seen high demand and growth in the contact center market over the past few years. A cloud-based contact center is a deployment model that allows businesses to host their contact cente ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center, Hosting, Hosting, IT Services, IT Services
  • Countries : World, North America, United States

Global Contact Center Market 2015-2019

  • $ 2500
  • Industry report
  • November 2015
  • by Infiniti Research Limited

About contact center Business enterprises worldwide have become increasingly dependent on various technologies and the Internet to run their business and drive revenue growth. This trend is expected to ...

  • Industries : Call Center, Call Center, Call Center, Call Center, IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : World

Patriot National, Inc. (USA)

  • $ 1700
  • Company report
  • November 2015
  • by Global Industry Analysts

This report presents quick facts about Patriot National, Inc., which is principally involved in Provider of Comprehensive Outsourcing Solutions. Illustrated with 34 tables, the report showcases the company's ...

  • Countries : United States

Perspective: Cognizant Worries About Losing Centene Contract; Cognizant%s Competitors Should Worry About Much More Than Losing Single Contracts

  • $ 1500
  • Industry report
  • October 2015
  • by IDC

The leaders of the giant IT outsourcing and BPO firms -- from Accenture through Wipro -- are likely still struggling to control the fallout from the wave of health insurance payer consolidation from the ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Analysis of the Asia-Pacific Contact Center Applications Market

  • $ 25000
  • Industry report
  • September 2015
  • by Frost & Sullivan

Omni-channel Integration Consolidates Communication Platforms Contact centers are actively transforming from call centers to customer engagement centers. This study breaks down the contact center applications ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing
  • Countries : Asia

Global Contact Center and Office Headset Market 

  • $ 4950
  • Industry report
  • September 2015
  • by Frost & Sullivan

Global Contact Center and Office Headset Market : The Move to Desktop Communications Drives Demand for Enterprise Headsets Key Findings The global contact center and office headset market earned revenue ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing

Worldwide Contact Center Applications Market Shares, 2014: Market in Transition

  • $ 4500
  • Industry report
  • August 2015
  • by IDC

This IDC study examines the worldwide contact center applications market for 2012-2014. Revenue and market share of the leading vendors are provided for 2014."The contact center market is a leading component ...

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center
  • Countries : World

Highlights of the Hosted Cloud Contact Center Buyer Survey: Customer Experience Driving Hosted and Cloud Contact Center Services

  • $ 500
  • Industry report
  • August 2015
  • by IDC

This IDC Insight discusses the highlights of a recent buyer survey on the adoption of hosted cloud contact center services and the impact of corporate customer experience strategic initiatives.

  • Industries : IT Outsourcing, IT Outsourcing, IT Outsourcing, Business Outsourcing, Call Center, Call Center, Call Center, Call Center

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