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Business Services Industry Analysis, March 2015 (p12)

331-353 of about 400 reports

Japan Office Printing Environment End-User Analysis 2014: Print and Document Management Maturity

Japan Office Printing Environment End-User Analysis 2014: Print and Document Management Maturity

  • $ 5000
  • Industry report
  • March 2015

This IDC study summarizes and analyzes the results of the Print and Document Management Maturity User Survey conducted by IDC in October 2014. Respondents in the survey were employees of Japan companies ...

  • Industries : Knowledge Management
  • Countries : Japan
Worldwide and U.S. Professional Security Services 2015-2019 Forecast: The Perfect Storm

Worldwide and U.S. Professional Security Services 2015-2019 Forecast: The Perfect Storm

  • $ 4500
  • Industry report
  • March 2015

This IDC study analyzes the total addressable market opportunities for consulting and integration in the professional security services (PSS) market, and it reflects our final 2014 market sizing and market ...

  • Industries : Security Services
  • Countries : World, United States
Hosted Contact Center Services Profile: West Corp.

Hosted Contact Center Services Profile: West Corp.

  • $ 3500
  • Industry report
  • March 2015

This IDC Vendor Profile highlights West Corp.'s hosted contact center offerings and capabilities.

  • Industries : Business Process Outsourcing, Call Center
Japan Business Service 2014-2018 Forecast and 2013 Review: 1H14

Japan Business Service 2014-2018 Forecast and 2013 Review: 1H14

  • $ 5000
  • Industry report
  • March 2015

This IDC study (a translation of the Japanese document IDC #J14280104) explores situations and trends in the Japan business consulting market and the Japan key horizontal business process outsourcing (BPO) ...

  • Industries : Business Process Outsourcing
  • Countries : Japan
Wipro Creates a Digital Business Unit

Wipro Creates a Digital Business Unit

  • $ 500
  • Industry report
  • February 2015

This IDC Insight looks at Wipro Digital, a newcomer in the market for digital marketing transformation and solutions, and examines its differentiators and challenges.

  • Industries : Advertising and Marketing, Marketing
  • Countries : World
The Contact Centre Goes Social

The Contact Centre Goes Social

  • $ 2841
  • Industry report
  • February 2015

This IDC Insight looks at the maturing nature of social media and how it applies to the contact centre. The contact centre space has been slow to adopt social media due to the complexity around engagement, ...

  • Industries : Business Process Outsourcing, Call Center, E-Services
Document Management in a Bring-Your-Own-Device World

Document Management in a Bring-Your-Own-Device World

  • $ 500
  • Industry report
  • February 2015

This IDC Insight discusses the challenges associated with document management with employee-liable or BYOD devices and provides a qualitative assessment of how IT professionals can resolve these common ...

  • Industries : Mobile Phone, Mobile Phone
  • Countries : World
Gravitant Aims to Optimize the IT Cloud Supply Chain

Gravitant Aims to Optimize the IT Cloud Supply Chain

  • $ 3500
  • Industry report
  • February 2015

This IDC Vendor Profile analyzes Gravitant, a privately funded ITaaS and cloud service broker start-up providing SaaS-based solutions to enterprise and MSP customers.Headquartered in Austin, Texas, Gravitant ...

  • Industries : Consulting, IT Services, IT Consulting, IT Consulting
  • Countries : United States
Japan Document Outsourcing Services 2014-2018 Forecast and 2013 Analysis

Japan Document Outsourcing Services 2014-2018 Forecast and 2013 Analysis

  • $ 5000
  • Industry report
  • February 2015

This IDC study, which is a translation of the Japan document IDC #J14070104, presents revenue performance in the Japan outsourced document services market from 2011 to 2013, as well as a market forecast ...

  • Industries : Business Process Outsourcing
  • Countries : Japan
Vendor and Sourcing Management: Developing Key Performance Indicators for Contact Centers

Vendor and Sourcing Management: Developing Key Performance Indicators for Contact Centers

  • $ 4546
  • Industry report
  • February 2015

This IDC study is designed for LOB executives to enable them to maximize the effectiveness of contact center investments and create solutions that are aligned with their organization's business strategy. ...

  • Industries : Business Process Outsourcing, Call Center
Japan Teleworking System 2014-2018 Forecast and 2013 Analysis

Japan Teleworking System 2014-2018 Forecast and 2013 Analysis

  • $ 5000
  • Industry report
  • February 2015

In this IDC study (a translation of the Japanese document IDC #J14400107,) we examine the postures of enterprise users toward mobile work. We also size and forecast the telework software market. IDC defines ...

  • Industries : Human Resources
  • Countries : Japan
Worldwide and U.S. Research and Development/Product Engineering Services 2015-2018 Forecast

Worldwide and U.S. Research and Development/Product Engineering Services 2015-2018 Forecast

  • $ 4500
  • Industry report
  • February 2015

This IDC study forecasts fairly robust growth for the R&D/product engineering services market in the long term as technology product customers continue to increase their focus on long-term outsourcing ...

  • Industries : Research and Development
  • Countries : World
Transitioning to User-Centric IT: Rolling Out Google Chromebooks to Replace PCs in a 100,000-User Organization

Transitioning to User-Centric IT: Rolling Out Google Chromebooks to Replace PCs in a 100,000-User Organization

  • $ 3500
  • Industry report
  • January 2015

This IDC study assesses the impact of rolling out Google Chromebooks to replace corporate-liable PCs for approximately 100,000 users in a large and complex enterprise. It focuses on the implications in ...

  • Industries : Business Consultancy and Audit
  • Countries : Europe
Worldwide and U.S. Internet Ad Spend Report, 3Q14: Twitter Set to Overtake AOL in the United States

Worldwide and U.S. Internet Ad Spend Report, 3Q14: Twitter Set to Overtake AOL in the United States

  • $ 3403
  • Industry report
  • January 2015

This IDC update reports the total volume and growth rate of the worldwide, regional, and U.S. Internet advertising spending for 3Q14 and forecasts U.S. growth for 4Q14-3Q15. It also reports the top U.S. ...

  • Industries : Advertising and Marketing
  • Countries : United States
What Next After Cloud Fatally Damages IT Outsourcing in Europe?

What Next After Cloud Fatally Damages IT Outsourcing in Europe?

  • $ 500
  • Industry report
  • January 2015

The market for traditional IT outsourcing is being reshaped by cloud services, with IDC not expecting any growth for this market in Western Europe for the next five year, which is IDC's current forecast ...

  • Industries : IT Services, Business Process Outsourcing, IT Outsourcing, IT Outsourcing
  • Countries : Europe, World, Western Europe
Network Life-Cycle Services: An Update of Definitions

Network Life-Cycle Services: An Update of Definitions

  • $ 3500
  • Industry report
  • January 2015

"Network life-cycle services are a set of all activities that are necessary to plan, assess, design, build, test, operate, manage, and support the network areas. We distinguish three main services such ...

  • Industries : Education and Training
Worldwide Outsourcing Services 2015 Top 10 Predictions

Worldwide Outsourcing Services 2015 Top 10 Predictions

  • $ 1500
  • Industry report
  • January 2015

This IDC study identifies IDC's Outsourcing, Managed, Hosted, and Offshore Services research team's top 10 predictions for the outsourcing and offshore services marketplace for 2015. It highlights the ...

  • Industries : Business Process Outsourcing
  • Countries : United States
Worldwide Clientless Remote Support Software 2015-2019 Forecast

Worldwide Clientless Remote Support Software 2015-2019 Forecast

  • $ 4500
  • Industry report
  • January 2015

This IDC study presents a five-year forecast for the worldwide clientless remote support software market for 2015-2019."IDC sees this as a very important market for the foreseeable future," according to ...

  • Industries : Human Resources
  • Countries : World
Business Strategy: Retooling Consulting Capabilities -- Key Findings from 2014 Survey of Healthcare IT Consultants/Systems Integrators

Business Strategy: Retooling Consulting Capabilities -- Key Findings from 2014 Survey of Healthcare IT Consultants/Systems Integrators

  • $ 4500
  • Industry report
  • January 2015

This IDC Health Insights report describes the current status and drivers of change in the investments that IT consultants are making in their capabilities to serve payers and providers. This report compares ...

  • Industries : Consulting, IT Services, IT Consulting, IT Consulting
  • Countries : United States
IDC MaturityScape: Content Marketing Operations

IDC MaturityScape: Content Marketing Operations

  • $ 4500
  • Industry report
  • January 2015

This IDC study presents IDC's Content Marketing Operations MaturityScape framework, which identifies the stages, critical measures, outcomes, and actions required for companies to effectively develop global ...

  • Industries : Advertising and Marketing, Marketing
  • Countries : World
U.S. Enterprise Communications Survey, 2014: Managed Network Services by Company Size

U.S. Enterprise Communications Survey, 2014: Managed Network Services by Company Size

  • $ 3500
  • Industry report
  • January 2015

This IDC study presents the company size cross-tabs for the managed network services questions from IDC's 2014 U.S. Enterprise Communications Survey. Topics analyzed in this study include key issues affecting ...

  • Industries : Security Services
  • Countries : United States
Perspective: More Personalized Learning in 2015: European Education Industry ICT Pulse, July-December 2014

Perspective: More Personalized Learning in 2015: European Education Industry ICT Pulse, July-December 2014

  • $ 1500
  • Industry report
  • January 2015

This IDC Government Insights Perspective highlights some of the expected trends in education in 2015. This report describes the Western European education sector environment from July-December 2014 by ...

  • Industries : Education and Training
  • Countries : Europe
U.S. Mobile Business Services 2014-2018 Forecast Update

U.S. Mobile Business Services 2014-2018 Forecast Update

  • $ 2273
  • Industry report
  • January 2015

This IDC Forecast Update presents an updated five-year forecast for the U.S. mobile business services market, including updated subscriber, revenue, and ARPU forecasts. It updates the previous consume ...

  • Industries : Mobile Services
  • Countries : United States

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