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Business Services Industry Analysis, June 2019

1-30 of about 200 reports

Singapore's Evolving 5G Spectrum and Deployment Plans

Singapore's Evolving 5G Spectrum and Deployment Plans

  • $ 4104
  • Industry report
  • June 2019

The Info-Communications Media Development Authority (IMDA) of Singapore has been very proactive with public consultations relating to 5G with the issuance of the second public consultation. Many of the ...

  • Industries : Mobile Services, Space
  • Countries : Singapore
Canadian Bank Contact Centers Directions, 2019

Canadian Bank Contact Centers Directions, 2019

  • $ 4104
  • Industry report
  • June 2019

This IDC Perspective looks at the trends and intentions of Canadian financial institutions regarding the provision of the contact center services. Information on the overall expenditures for contact cente ...

  • Industries : Business Process Outsourcing, Call Center, Advanced IT
  • Countries : Canada
Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Forecast, 2019-2023

Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study provides the market size of the worldwide enterprise content management and content sharing and collaboration software markets in 2018 and a five-year forecast through 2023 by geographic ...

  • Industries : Knowledge Management, Advanced IT
  • Countries : World
Worldwide and U.S. Comprehensive Security Services  Forecast, 2019-2023

Worldwide and U.S. Comprehensive Security Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study provides a forecast for the worldwide and U.S. comprehensive security services market for the 2018-2023 period."Security is a 'Rubik's Cube' for enterprise leaders, even when they know they ...

  • Industries : Security Services
  • Countries : World, United States
Worldwide and U.S. Systems Integration Services Forecast, 2019-2023

Worldwide and U.S. Systems Integration Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study presents IDC's worldwide and U.S. systems integration services market by major regions. A historical sizing and forecast are provided, beginning in 2016 and extending through 2023. The total ...

  • Industries : Consulting, IT Services, Advanced IT, IT Consulting, IT Consulting
  • Countries : World, United States
Worldwide and U.S. Business Consulting Services Forecast, 2019-2023

Worldwide and U.S. Business Consulting Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study provides updated forecasts through an analysis of the worldwide and U.S. business consulting markets by consulting service line. It updates the forecast published in Worldwide and U.S. Business ...

  • Industries : Business Consultancy and Audit
  • Countries : World, United States
Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Market Shares, 2018: Shifting to Agile Content Services

Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Market Shares, 2018: Shifting to Agile Content Services

  • $ 4104
  • Industry report
  • May 2019

This IDC study contains estimated vendor shares for the enterprise content management and content sharing and collaboration software markets for 2018. The content sharing and collaboration market includes ...

  • Industries : Software, Advanced IT, Knowledge Management
  • Countries : World
Worldwide and U.S. IT Consulting Services Forecast, 2019-2023

Worldwide and U.S. IT Consulting Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study presents IDC's worldwide and U.S. IT consulting services market by major regions. A forecast and historical sizing are provided, beginning in 2016 and extending through 2023. The total worldwide ...

  • Industries : Consulting, IT Consulting, IT Consulting, IT Services
  • Countries : World
What is Employee Experience? A European View

What is Employee Experience? A European View

  • $ 4104
  • Industry report
  • May 2019

This IDC Market Perspective presents a European view of employee experience. It profiles two leading IT vendors, Orange Business Services and SAP (only its European operations), in their approach to drive ...

  • Industries : Business Services
  • Countries : Europe
IDC PlanScape: Learning and Development Alignment to Maximize Impact of Training Investment

IDC PlanScape: Learning and Development Alignment to Maximize Impact of Training Investment

  • $ 4104
  • Industry report
  • May 2019

This IDC PlanScape provides enterprise executives, learning program/initiative leaders, and learning and development leaders a framework to consistently align L&D activities with organizational priorities. ...

  • Industries : Education and Training
Worldwide and U.S. IT Education Services Delivery Forecast, 2019-2023

Worldwide and U.S. IT Education Services Delivery Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study presents the worldwide and U.S. IT education services delivery forecast for 2019 through 2023. The forecast includes an analysis of the regional drivers of IT education growth and delivery ...

  • Industries : IT Consulting, IT Consulting, Consulting, ICT, IT Services
  • Countries : World, United States
Worldwide and U.S. IT Education and Training Services Forecast, 2019-2023

Worldwide and U.S. IT Education and Training Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study presents an update to the worldwide and U.S. IT education and training services forecast for 2019-2023. The forecast includes an analysis of the regional drivers of IT education growth and ...

  • Industries : Software, ICT, Education and Training
  • Countries : World, United States
Canadian IT Professional Services Forecast, 2019-2023

Canadian IT Professional Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study provides the spring 2019 market size and forecasts for the Canadian IT professional services market. The professional services market is made up of four submarkets:Custom application developmentIS ...

  • Industries : IT Services, ICT, Consulting
  • Countries : Canada
IDC's Worldwide Marketing Taxonomy, 2019

IDC's Worldwide Marketing Taxonomy, 2019

  • $ 4104
  • Industry report
  • May 2019

This IDC study is a reference guide for budget management and cost control. It can serve as the foundation for marketing and finance executives to better demonstrate fiscal management capabilities to C-level ...

  • Industries : Business Process Outsourcing
  • Countries : World
IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2019

IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2019

  • $ 4104
  • Industry report
  • May 2019

This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the ...

  • Industries : Unified Communication
  • Countries : World
Worldwide and U.S. Business Process Outsourcing Services Forecast, 2019-2023

Worldwide and U.S. Business Process Outsourcing Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • April 2019

This IDC study updates the analysis presented in Worldwide and U.S. Business Process Outsourcing Services Forecast, 2018-2022 (IDC #US42631018, May 2018) and provides a forecast of spending (customer expenditures) ...

  • Industries : Business Process Outsourcing
  • Countries : World
Oracle Modern Customer Experience: Expanding the Worlds of Data, Design, and Content

Oracle Modern Customer Experience: Expanding the Worlds of Data, Design, and Content

  • $ 4104
  • Industry report
  • April 2019

This IDC Market Perspective provides our summary and analysis of Oracle Modern Customer Experience conference held March 17-19, 2019. Oracle made numerous product announcements related to improving custome ...

  • Industries : Knowledge Management
  • Countries : World
IDC's Worldwide Corporate Education Taxonomy, 2019

IDC's Worldwide Corporate Education Taxonomy, 2019

  • $ 4104
  • Industry report
  • April 2019

This IDC study describes the framework by which IDC measures, describes, and tracks the worldwide corporate education market. IDC's 2019 corporate education taxonomy is designed to improve communication ...

  • Industries : Education and Training
  • Countries : World
Western Europe Mobile Worker Forecast, 2019-2023

Western Europe Mobile Worker Forecast, 2019-2023

  • $ 4104
  • Industry report
  • April 2019

This IDC Market Forecast analyzes the Western European mobile worker population by segment and discusses trends and drivers in mobile adoption. It includes home home-based workers, office-based mobile ...

  • Industries : Mobile Services, Human Resources
  • Countries : Western Europe, Europe
Worldwide Business Workflow Automation and Optimization Forecast, 2019-2023

Worldwide Business Workflow Automation and Optimization Forecast, 2019-2023

  • $ 4104
  • Industry report
  • March 2019

This IDC study provides the worldwide market forecast for business workflow automation and optimization from 2019 to 2023."Workflow automation and optimization efforts represent the cornerstone of digital ...

  • Industries : Business Process Outsourcing
  • Countries : World
The 2019 Canadian Budget: Designed for the Near Term

The 2019 Canadian Budget: Designed for the Near Term

  • $ 4104
  • Industry report
  • March 2019

This IDC Perspective discusses the 2019 Canadian budget, which set all-time highs, coming in at C$355 billion with C$22.8 billion in new spending. With recent revenue higher than anticipated, there was ...

  • Industries : Education and Training
  • Countries : Canada
Has Tata Consultancy Services Cracked the Innovation Code?

Has Tata Consultancy Services Cracked the Innovation Code?

  • $ 1368
  • Industry report
  • June 2019

This IDC Market Note summarizes key takeaways from the TCS Analyst Day on April 29, 2019, and the TCS Innovation Forum for customers and partners on April 30, 2019, in London. "TCS fielded a truly impressive ...

  • Industries : Consulting
GDC 2019 Postmortem: Stadia, Epic Games Store, Raytracing, and Mobile Ads Left a Mark

GDC 2019 Postmortem: Stadia, Epic Games Store, Raytracing, and Mobile Ads Left a Mark

  • $ 1368
  • Industry report
  • April 2019

This IDC Market Note describes and assesses three key focal points that were on display at this year's Game Developers Conference: cloud-streamed gaming service investments (led by Google's Stadia unveiling), ...

  • Industries : Advertising and Marketing, Advertising, Advertising, Media and Entertainment, Video Game
Dell Technologies Standardizes Advisory Services with Dell ProConsult, Consistent and Consumable Services at Scale

Dell Technologies Standardizes Advisory Services with Dell ProConsult, Consistent and Consumable Services at Scale

  • $ 1368
  • Industry report
  • March 2019

This IDC Market Note reviews Dell Technologies' announcement of ProConsult Advisory services, a standardized professional service offering that coalesces Dell Technologies Services' methodology, processes, ...

  • Industries : Consulting
  • Countries : World
Mobile-Powered Loyalty Programs Replacing Plastic Loyalty Cards in South Africa

Mobile-Powered Loyalty Programs Replacing Plastic Loyalty Cards in South Africa

  • $ 1368
  • Industry report
  • March 2019

This Market Note examines the retail transition from plastic loyalty cards to mobile-powered loyalty applications in South Africa. "Businesses are under enormous pressure to continuously meet custome ...

  • Industries : Software
  • Countries : South Africa
Mobile-Powered Loyalty Programs Replacing Plastic Loyalty Cards in South Africa

Mobile-Powered Loyalty Programs Replacing Plastic Loyalty Cards in South Africa

  • $ 1368
  • Industry report
  • March 2019

This Market Note examines the retail transition from plastic loyalty cards to mobile-powered loyalty applications in South Africa. "Businesses are under enormous pressure to continuously meet custome ...

  • Industries : Software
  • Countries : South Africa
The IT Pulse in European Education, H2 2018

The IT Pulse in European Education, H2 2018

  • $ 4104
  • Industry report
  • March 2019

This IDC Perspective examines educational IT initiatives and major deals that were announced in Europe in H2 2018. It focuses on policies and initiatives undertaken by local, national, and supranational ...

  • Industries : Education and Training, Software
  • Countries : Europe
Getting Serious About Marketing Ethics: Trust, Power, and  the Profession

Getting Serious About Marketing Ethics: Trust, Power, and the Profession

  • $ 4104
  • Industry report
  • February 2019

This IDC Perspective explores the topic of marketing's practical response to discussions about transparency, privacy, bias, trust, and social responsibility that are happening at leading tech companies ...

  • Industries : Marketing
  • Countries : World, United States
Leveraging Artificial Intelligence to Transform Asia/Pacific Education Institutions of Tomorrow

Leveraging Artificial Intelligence to Transform Asia/Pacific Education Institutions of Tomorrow

  • $ 4104
  • Industry report
  • February 2019

Global education competitiveness is becoming more intense, notably in tertiary education and professional skills development. Such pressures are not just confined within domestic boundaries; they transcend ...

  • Industries : Advanced IT
  • Countries : Asia
Leveraging Strategic Workforce Planning to Power  Technology-Enabled Business Decisions

Leveraging Strategic Workforce Planning to Power Technology-Enabled Business Decisions

  • $ 4104
  • Industry report
  • February 2019

This IDC Perspective provides IT executives with a comprehensive framework for applying various strategic workforce planning techniques that will help their respective organizations proactively identify ...

  • Industries : Human Resources
  • Countries : World

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