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Business Process Outsourcing Analysis & Statistics 2020 - Asia

1-4 of 4 reports

RingCentral and Google Brings Artificial Intelligence (AI) to Contact Centers

  • $ 4500
  • August 2018
  • 4 pages

This IDC study analyzes the recent announcement and demonstration of RingCentral's integration with Google's Contact Center AI at Google's Next18 event. This is a significant enterprise application of ...

  • Artificial Intelligence
  • Business Process Outsourcing
  • Asia
  • Demand
  • Forecast

Asia/Pacific (Excluding Japan) IT Outsourcing Services Market Shares, 2017: Top 10 Vendors

  • $ 4500
  • March 2018
  • 15 pages

This IDC study highlights how the IT outsourcing market is evolving as players utilize different strategies to maintain or grow their shares and adapt to the fast-changing technology landscape. The sections ...

  • Business Process Outsourcing
  • Asia
  • World
  • SK Holdings C&C
  • Wipro Limited

Asia/Pacific (Excluding Japan) IT Outsourcing (Managed Services and IS Outsourcing) Services Market Shares, FY15: Continued Pressure on Traditional Outsourcers

  • $ 4500
  • June 2016
  • 19 pages

This IDC study highlights the shift in growth among the top 10 outsourcers, and the strategies that service providers are utilizing to either maintain leadership or climb the ranks to become the leade ...

  • Business Process Outsourcing
  • IT Outsourcing
  • Asia
  • Japan
  • Market Shares

Asia/Pacific (Excluding Japan) IT Services Market 2015 Top 10 Predictions: Transforming IT Service Delivery in the 3rd Platform Era

  • $ 4500
  • January 2015
  • 30 pages

This IDC study discusses the prominent trends that will have the biggest commercial impact on the IT services market across Asia/Pacific (excluding Japan), or APEJ, in 2015. As we look ahead to 2015, the ...

  • Business Process Outsourcing
  • IT Services
  • Asia
  • Japan
  • Demand


2 reports

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Global ICT Market

  • September 2013
  • 37 pages
  • Business Process Outsourcing
  • Asia
  • Demand
  • Market Size
  • Trade

Global ICT Market September 2013


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