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Business Process Outsourcing Analysis & Statistics in the United States, July 2020

1-30 of 69 reports

Outsourced Software Testing Market Research Report by Product - United States Forecast to 2025 - Cumulative Impact of COVID-19

  • $ 1449
  • July 2020
  • 98 pages

Outsourced Software Testing Market Research Report by Product (Outsourced Embedded Software and Outsourced Standalone Software) - United States Forecast to 2025 - Cumulative Impact of COVID-19 The United ...

  • Business Process Outsourcing
  • IT Outsourcing
  • IT Services
  • United States
  • Forecast

Contact Center Software Market Research Report by Services, by Type, by Deployment, by Verticals - United States Forecast to 2025 - Cumulative Impact of COVID-19

  • $ 1449
  • July 2020
  • 86 pages

Contact Center Software Market Research Report by Services (Managed Services and Professional Services), by Type (Inbound, Integration, Omni-channel, Outbound, and Reporting and Analytics), by Deployment, ...

  • Business Process Outsourcing
  • Call Center
  • United States
  • Market Size

Call Center AI Market Research Report by Component, by Deployment, by Vertical - United States Forecast to 2025 - Cumulative Impact of COVID-19

  • $ 1449
  • July 2020
  • 94 pages

Call Center AI Market Research Report by Component (Compute Platforms, Services, and Solutions), by Deployment (On-Cloud and On-Premises), by Vertical - United States Forecast to 2025 - Cumulative Impact ...

  • Business Process Outsourcing
  • Call Center
  • United States
  • Market Size

Telemarketing & Call Centers in the US - Industry Market Research Report

  • $ 1020
  • June 2020
  • 41 pages

Please hold: Rebounding consumer spending and corporate profit will drive industry demand Abstract Telemarketing & Call Centers in the US Operators in the Telemarketing and Call Centers industry provide ...

  • Business Process Outsourcing
  • Call Center
  • United States

Worldwide and U.S. IT Outsourcing Services Market Shares, 2019: Top 10 Worldwide and U.S. IT Outsourcers

  • $ 4500
  • June 2020
  • 14 pages

This IDC study highlights how the landscape of IT outsourcers is shifting as players are utilizing different strategies to either maintain leadership or climb the ranks to become the leader in this market. ...

  • Business Process Outsourcing
  • Cloud Computing
  • United States
  • World
  • Market Shares

Contact Center Software Market Research Report by Services, by Type, by Deployment, by Verticals - Global Forecast to 2025 - Cumulative Impact of COVID-19

  • $ 3949
  • June 2020
  • 226 pages

Contact Center Software Market Research Report by Services (Managed Services and Professional Services), by Type (Inbound, Integration, Omni-channel, Outbound, and Reporting and Analytics), by Deployment, ...

  • Business Process Outsourcing
  • Call Center
  • United States
  • Market Size

Call Center AI Market Research Report by Component, by Deployment, by Vertical - Global Forecast to 2025 - Cumulative Impact of COVID-19

  • $ 3949
  • June 2020
  • 222 pages

Call Center AI Market Research Report by Component (Compute Platforms, Services, and Solutions), by Deployment (On-Cloud and On-Premises), by Vertical - Global Forecast to 2025 - Cumulative Impact of COVID-19 The ...

  • Business Process Outsourcing
  • Call Center
  • United States
  • Market Size

Managed Security Services Market Research Report by Product, by Type, by Industry, by Deployment - Global Forecast to 2025 - Cumulative Impact of COVID-19

  • $ 3949
  • June 2020
  • 212 pages

Managed Security Services Market Research Report by Product (Managed Antivirus/Anti-Malware, Managed Data Loss Prevention, Managed Disaster Recovery, Managed Distributed Denial of Service Mitigation, and ...

  • Business Process Outsourcing
  • IT Services
  • United States
  • Market Size

Outsourced Software Testing Market Research Report by Product - Global Forecast to 2025 - Cumulative Impact of COVID-19

  • $ 3949
  • June 2020
  • 229 pages

Outsourced Software Testing Market Research Report by Product (Outsourced Embedded Software and Outsourced Standalone Software) - Global Forecast to 2025 - Cumulative Impact of COVID-19 The Global Outsourced ...

  • Business Process Outsourcing
  • IT Outsourcing
  • IT Services
  • United States
  • Market Size

BPO Services Global Industry Guide 2014-2023

  • $ 1495
  • May 2020
  • 297 pages

BPO Services Global Industry Guide 2014-2023 Summary Global BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2014-18, and ...

  • Business Process Outsourcing
  • North America
  • United States
  • Western Europe
  • World

BPO Services Global Group of Eight (G8) Industry Guide 2014-2023

  • $ 1495
  • May 2020
  • 192 pages

BPO Services Global Group of Eight (G8) Industry Guide 2014-2023 Summary The G8 BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size ...

  • Business Process Outsourcing
  • North America
  • United Kingdom
  • United States
  • Western Europe

Worldwide and U.S. Finance and Accounting and Procurement Business Process Outsourcing Services Forecast, 2020-2024

  • $ 4500
  • May 2020
  • 29 pages

This IDC study provides IDC's forecast and spending for the worldwide and U.S. finance and accounting and procurement business process outsourcing services market for the 2020-2024 period. This study also ...

  • Business Process Outsourcing
  • United States
  • World
  • Demand
  • Forecast

Cloud-based Contact Center Market - Growth, Trends, and Forecast (2020 - 2025)

  • $ 4250
  • May 2020
  • 167 pages

The cloud-based contact center market was valued at USD 13.67 billion in 2019, and is expected to reach USD 44.86 billion by 2025, at a CAGR of 23.11% over the forecast period (2020 - 2025). Legacy contact ...

  • Business Process Outsourcing
  • United States
  • Avaya Inc.
  • Cisco Systems, Inc.
  • Five9, Inc.

Worldwide and U.S. IT Outsourcing Services Forecast, 2020-2024

  • $ 4500
  • April 2020
  • 17 pages

This IDC study provides IDC's forecast and spending for the worldwide and U.S. IT outsourcing services market for the 2020-2024 forecast period. This study also updates the previous forecast published ...

  • Business Process Outsourcing
  • Cloud Computing
  • United States
  • World
  • Forecast

Outsourced Contact Centers - 2020 U.S. Market Research Report with Updated COVID-19 Forecasts

  • $ 295
  • April 2020
  • 36 pages

The 2020 Outsourced Contact Centers Market Research Report is one of the most comprehensive and in-depth assessments of the industry in the United States with over 100 data sets covering 2011-2024. This ...

  • Business Process Outsourcing
  • United States
  • Economy
  • Forecast
  • Market Size

Answering Services and Contact Centers - 2020 U.S. Market Research Report with Updated COVID-19 Forecasts

  • $ 295
  • April 2020
  • 36 pages

The 2020 Answering Services and Contact Centers Market Research Report is one of the most comprehensive and in-depth assessments of the industry in the United States with over 100 data sets covering 2011-2024. ...

  • Business Process Outsourcing
  • United States
  • Demand
  • Economy
  • Market Size

Call Center Services in the US - Procurement Research Report

  • $ 1645
  • March 2020
  • 30 pages

Abstract Call Center Services Procurement in the US This report is intended to assist buyers of call center services. Suppliers provide a team that can handle inbound or outbound communication and create ...

  • Business Process Outsourcing
  • Call Center
  • United States
  • Demand
  • Supply

Contact Center Software Market Size, Share & Trends Analysis Report By Solution, By Service, By Deployment, By Enterprise Size, By End Use, By Region And Segment Forecasts, 2020 - 2027

  • $ 5950
  • February 2020
  • 170 pages

Contact Center Software Market Size, Share & Trends Analysis Report By Solution (Automatic Call Distribution, Call Recording), By Service, By Deployment, By Enterprise Size, By End Use, By Region, And ...

  • Business Process Outsourcing
  • Call Center
  • United States
  • Demand
  • Market Size

Business Process Outsourcing Services in the US - Industry Market Research Report

  • $ 1090
  • November 2019
  • 36 pages

Reliable source: An improving economy is expected to boost industry revenue Abstract Business Process Outsourcing Services Business process outsourcing (BPO) is a form of subcontracting that involves ...

  • Business Process Outsourcing
  • United States
  • Demand
  • Forecast

Telemarketing Services in the US - Procurement Research Report

  • $ 1645
  • September 2019
  • 27 pages

Abstract Telemarketing Services Procurement in the US This report is intended to assist buyers of telemarketing services. Suppliers in this market use telephone calls or e-mail to promote client products ...

  • Business Process Outsourcing
  • Call Center
  • Telemarketing
  • United States
  • Demand

Healthcare BPO Market - Growth, Trends, and Forecast (2019 - 2024)

  • $ 4250
  • July 2019
  • 127 pages

Market Overview The healthcare BPO market is expected to register a CAGR of 8%, over the forecast period. Factors that are responsible for the growth of the market include rapid increase in clinical process ...

  • Business Process Outsourcing
  • Healthcare
  • United States
  • World
  • Market Size

2019 Telemarketing Bureaus and Other Contact Centers Market Research Report

  • $ 295
  • June 2019
  • 36 pages

Over the past 3 years, the Telemarketing Bureaus and Other Contact Centers industry in the U.S. has averaged annual growth of 2.5% to reach $17.1 billion in revenue. The 2019 Telemarketing Bureaus and ...

  • Business Process Outsourcing
  • United States
  • Economy
  • Forecast
  • Market Size

2019 Telephone Call Centers Market Research Report

  • $ 295
  • June 2019
  • 36 pages

Over the past 3 years, the Telephone Call Centers industry in the U.S. has averaged annual growth of 4.5% to reach $20.9 billion in revenue. The 2019 Telephone Call Centers Market Research Report is an ...

  • Business Process Outsourcing
  • United States
  • Economy
  • Forecast
  • Market Size

Call Center AI Market by Component, Deployment Type, Vertical And Region - Global Forecast to 2024

  • $ 4950
  • June 2019
  • 134 pages

The call center AI market size to grow at a Compound Annual Growth Rate (CAGR) of 28.5% during the forecast period The analyst forecasts the global call center AI market size to grow from USD 800 million ...

  • Business Process Outsourcing
  • North America
  • United States
  • Forecast
  • Microsoft Corporation

Voice and Speech Recognition Market Size, Share & Trends Analysis Report, By Function, By Technology, By Vertical And Segment Forecasts, 2018 - 2025

  • $ 5950
  • November 2018
  • 100 pages

Voice and Speech Recognition Market Size, Share & Trends Analysis Report, By Function, By Technology (AI, Non-AI), By Vertical (Healthcare, BFSI, Automotive), And Segment Forecasts, 2018 - 2025 The global ...

  • Business Process Outsourcing
  • Call Center
  • United States
  • Market Size

North America Contact Center Software Market Analysis (2018-2024)

  • $ 1500
  • September 2018
  • 113 pages

The North America Contact Center Software Market would witness market growth of 12.6% CAGR during the forecast period (2018 – 2024). Customer collaboration software has made better interaction with existing ...

  • Business Process Outsourcing
  • Call Center
  • North America
  • United States
  • Market Size

Global Contact Center Software Market Analysis (2018-2024)

  • $ 3600
  • September 2018
  • 387 pages

The Global Contact Center Software Market size is expected to reach $38.6 billion by 2024, rising at a market growth of 14.0% CAGR during the forecast period. A contact center is a space where all custome ...

  • Business Process Outsourcing
  • Call Center
  • United States
  • World
  • Market Size

Contact Center Outsourcing Sourcing and Procurement Market Intelligence Report

  • $ 1500
  • September 2018
  • 104 pages

About Contact Center Outsourcing Market Contact center outsourcing is the practice of shifting organizational functions such as customer service support, multi-channel customer service, telemarketing, ...

  • Business Process Outsourcing
  • United States
  • Supply

Cloud Platforms Prove Essential for Logistics Business Process Outsourcing Services

  • $ 4500
  • August 2018
  • 11 pages

This IDC Market Perspective highlights adoption trends and buyer preferences of platforms for logistics BPO services and how the role and emergence of logistics platforms provide a partnership opportunity ...

  • Business Process Outsourcing
  • Logistics
  • United States
  • Forecast
  • Supply

North America Cloud-Based Contact Center Market Analysis (2017-2023)

  • $ 1500
  • April 2018
  • 118 pages

The North America Cloud-Based Contact Center Market would witness market growth of 8.3% CAGR during the forecast period (2017 – 2023). Cloud-based contact center solutions provide a robust platform fo ...

  • Business Process Outsourcing
  • Cloud Computing
  • North America
  • United States
  • Market Size

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