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Human Resources Market Research: Latest Industry Reports, Trends & Stats

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Global Human Resources Industry Analysis 

The world human resource and employment services industry is a part of the global business services industry. Temporary staffing services represent the leading HR market segment, exceeding $256 billion, or more than 70% of the overall market.

Koncept Analytics reports there are two key categories within the recruitment industry: general and professional staffing on one hand, and then outsourcing, temporary and permanent staffing on the other. General staffing predominantly involves lower wage, less-skilled workers, and is the most common type of staffing. It also encompasses professional staffing, which involves professionals with a broader skill set earning a higher wage.

The EU represents the largest regional market within the global recruitment industry, with North America representing the second-largest region. The market has expanded due to the advantages it affords companies such as expertise, a wide potential candidate base, and a large network.

HR Key Market Segments

The world human resource outsourcing (HRO) industry is characterised by a high degree of fragmentation. Market growth is fuelled by demand for HRO services to boost efficiency and secure scalable operations. The economic recession has brought cost reduction to the fore, making it important for companies to review business strategies with HR expenses in mind. Among the business functions that are outsourced by companies, payroll is one of the most externalised due to the need for accuracy regarding this complex function. HR benefits administration, in particular, is commonly outsourced due to its high degree of complexity. Benefits represent an increasingly difficult business function within HR because of ongoing technological developments, rising healthcare costs, the need to comply with changing regulations, and the increasingly multifaceted area of retirement, welfare, and health plans. Asia is the fastest-growing region within the benefits administration market segment. Leading companies operating in the HRO market include TriCore, Accenture, A Xerox Company, IBM Global Business Services, Fidelity Management and Research, Ultimate Software Group, Talx, Paychex, Adecco, Ceridian, Genesys, Automatic Data Processing, and Hewitt Associates.

The global employment services market growth will be fuelled by the economic recovery in the short term, and by globalisation and development of emerging economies in the long run. The EU dominates the market. Asia-Pacific is expected to record the highest yearly rate of market growth. Developing economies in Latin America, Eastern Europe, and Asia-Pacific are attracting employment service providers due to their huge growth potential. Construction and manufacturing generate the highest percentage of revenue in the overall market. The industry is characterised by intense competition and a high degree of fragmentation. Leading companies operating in the employment services market include CDI, Beijing Foreign Enterprise Human Resource Service, Pasona, Synergie, China International Intellectech, Manpower, Randstad Holding, China International Talent Development Center, Adecco, Poolia, Monster Worldwide, 51job, ESI International, Korn/Ferry International, and Kelly Services.

HR Industry Leaders

The seven leading outfits operating in the global recruitment market generate around 25% of revenue. Adecco is the leading company in the market, followed by Randstad. Manpower and Kelly Services are the next largest players in the industry.

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