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Consumer Goods Analysis & Statistics 2020 - United States

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1-4 of 4 reports

Connected Consumer Survey 2019: mobile customer satisfaction in Europe and the USA

  • $ 4999
  • April 2020
  • 21 pages

"Positive customer service experiences are increasingly building customer satisfaction rather than negative customer service experiences driving churn." This report focuses on aspects of Connected ...

  • Mobile Phone
  • Mobile Services
  • Europe
  • United States

Connected Consumer Survey 2019: OTT communication services in Europe and the USA

  • $ 1499
  • March 2020
  • 8 pages

This report focuses on aspects of Analysys Mason's Connected Consumer Survey that relate to the behaviour, preferences and plans of smartphone users in Europe and the USA. In particular, it focuses on ...

  • Mobile Phone
  • Europe
  • United States
  • Demand

Connected Consumer Survey 2018: mobile services and devices in Europe and the USA

  • $ 4999
  • October 2019
  • 16 pages

"Operators face difficulties in gaining traction for 5G launches due to a lack of excitement about new use cases, concerns over the costs of services and incremental upgrades in handset quality." This ...

  • Mobile Phone
  • Mobile Services
  • Europe
  • United States
  • Demand

Connected Consumer Survey 2017: TV and video in Europe and the USA

  • $ 4999
  • March 2018
  • 20 pages

"Respondents to our survey used an average of 2.1 OTT video services; the majority also used pay TV." This report focuses on aspects of Analysys Mason’s Connected Consumer Survey that relate to the ...

  • Consumer Goods
  • Pay TV
  • United States
  • Demand
  • Netflix, Inc.



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