Business Process Outsourcing Analysis & Statistics

6138 results
Worldwide and U.S. Key Horizontal BPO Business Analytics Services Forecast, 2022-2026 New
Worldwide and U.S. Key Horizontal BPO Business Analytics Services Forecast, 2022-2026

This IDC study presents IDC's spending forecast and historical sizing for the worldwide key horizontal business process outsourcing business analytics services market by key horizontal areas including…

  • World
  • Business Process Outsourcing
  • Industry analysis
European Contact Center Market Shares, 2021: Vendors Shaping 2021 New
European Contact Center Market Shares, 2021: Vendors Shaping 2021

The IDC Market Share study examines the European contact center vendor landscape, looking at market competition and how players are differentiating their services through innovations. "While contact c…

  • Europe
  • Call Center
  • Industry analysis
European Contact Center Forecast, 2021-2026 New
European Contact Center Forecast, 2021-2026

This IDC Market Forecast examines the European contact center market, with breakdowns for cloud and on-premises applications. It also contains breakdowns by key geographies. The study outlines major m…

  • Europe
  • Call Center
  • Industry analysis
Managed Security Services Market by Service Type, Type, Security Type, Organization Size, Vertical & Region - Global Forecast to 2027 New
Managed Security Services Market by Service Type, Type, Security Type, Organization Size, Vertical & Region - Global Forecast to 2027

The global MSS market is expected to grow from an estimated value of USD 27.7 billion in 2022 to 49.6 billion USD by 2027, at a Compound Annual Growth Rate (CAGR) of 12.3% from 2022 to 2027. Increased…

  • World
  • APAC
  • IT Outsourcing
  • Industry analysis
  • Gross Domestic Product
  • Mobile Subscribers
IDC PeerScape: Customer Experience Practices for Implementing Conversational AI in Customer Care New
IDC PeerScape: Customer Experience Practices for Implementing Conversational AI in Customer Care

This IDC PeerScape describes practices for implementing conversational AI in customer care environments such as contact centers. "Conversational AI technologies in the form of chatbots within customer…

  • Call Center
  • Industry analysis
Frost Radar™: Global Business Process Management Services, 2022 New
Frost Radar™: Global Business Process Management Services, 2022

The global business process management (BPM) services market is highly competitive and fragmented due to the influx of global and local IT services, BPM services, consulting services, contact center s…

  • World
  • Business Consultancy And Audit
  • Call Center
  • Industry analysis
Frost Radar™: North American Enterprise Cloud Contact Center Market-2022 New
Frost Radar™: North American Enterprise Cloud Contact Center Market-2022

The global CCaaS market generated revenue of $4.99 billion in 2021, a 21.6% increase from 2020. The analyst projects that revenue will increase at a 13.2% compound annual growth rate to reach $9.29 bi…

  • North America
  • Call Center
  • Industry analysis
China TSP and Ecological Construction Research Report, 2022 New
China TSP and Ecological Construction Research Report, 2022

TSP research: the coverage of TSPs has spread from IVI, cockpits to vehicles. With the emergence of Internet of Vehicles, telematics service providers (TSPs) take on the roles of operation platforms,…

  • China
  • Mobile Phone
  • Automotive
  • Industry analysis
Global Office and Contact Center Headsets Market 2022-2026 New
Global Office and Contact Center Headsets Market 2022-2026

Global Office And Contact Center Headsets Market 2022-2026 The analyst has been monitoring the office and contact center headsets market and it is poised to grow by $1.45 bn during 2022-2026, accelera…

  • World
  • Middle East
  • Call Center
  • Industry analysis
3D Printed Drugs Market Research Report by Technology, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
3D Printed Drugs Market Research Report by Technology, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

3D Printed Drugs Market Research Report by Technology, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America 3D Printed Drugs Market size was estimated …

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
5G Enterprise Market Research Report by Organization Size, Equipment, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
5G Enterprise Market Research Report by Organization Size, Equipment, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

5G Enterprise Market Research Report by Organization Size, Equipment, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America 5G Enterprise Market size wa…

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
A2P & P2A Messaging Market Research Report by Type, Traffic, Messaging Platform, Industry, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
A2P & P2A Messaging Market Research Report by Type, Traffic, Messaging Platform, Industry, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

A2P & P2A Messaging Market Research Report by Type, Traffic, Messaging Platform, Industry, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America A2P …

  • North America
  • World
  • Marketing Research
  • Financial Services
  • Industry analysis
AFP/ATL Machines Market Research Report by Machine Type, End_user, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
AFP/ATL Machines Market Research Report by Machine Type, End_user, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

AFP/ATL Machines Market Research Report by Machine Type, End_user, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America AFP/ATL Machines Market size…

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
Activated Bleaching Earth Market Research Report by Type, Use, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Activated Bleaching Earth Market Research Report by Type, Use, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Activated Bleaching Earth Market Research Report by Type, Use, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Activated Bleaching Earth Market…

  • North America
  • World
  • Marketing Research
  • Research And Development
  • Industry analysis
Acute Rehabilitation Market Research Report by Phase Type, Devices Product, Disease Type, End-User Type, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Acute Rehabilitation Market Research Report by Phase Type, Devices Product, Disease Type, End-User Type, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Acute Rehabilitation Market Research Report by Phase Type, Devices Product, Disease Type, End-User Type, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Acu…

  • North America
  • Cardiovascular Disease
  • Marketing Research
  • Industry analysis
Agricultural Adjuvants Market Research Report by Crop, Function, Formulation, Chemical Group, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Agricultural Adjuvants Market Research Report by Crop, Function, Formulation, Chemical Group, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Agricultural Adjuvants Market Research Report by Crop, Function, Formulation, Chemical Group, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America A…

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
Agricultural Enzymes Market Research Report by Type, Product, Crop Type, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Agricultural Enzymes Market Research Report by Type, Product, Crop Type, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Agricultural Enzymes Market Research Report by Type, Product, Crop Type, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Agricultural Enzymes Market size wa…

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
Agriculture IoT Market Research Report by Component, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Agriculture IoT Market Research Report by Component, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Agriculture IoT Market Research Report by Component, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Agriculture IoT Market size was estimated …

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
Air Handling Unit Market Research Report by Type, Effect, Application, Capacity, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Air Handling Unit Market Research Report by Type, Effect, Application, Capacity, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Air Handling Unit Market Research Report by Type, Effect, Application, Capacity, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Air Handling Unit Market si…

  • North America
  • Research And Development
  • Public Health
  • Industry analysis
Airless Packaging Market Research Report by Packaging Type, Material Type, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Airless Packaging Market Research Report by Packaging Type, Material Type, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Airless Packaging Market Research Report by Packaging Type, Material Type, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Airless Packaging Marke…

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
Almond Ingredients Market Research Report by Type, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Almond Ingredients Market Research Report by Type, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Almond Ingredients Market Research Report by Type, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Almond Ingredients Market size was estimated…

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
Aluminum Extrusion Market Research Report by Type, Process, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Aluminum Extrusion Market Research Report by Type, Process, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Aluminum Extrusion Market Research Report by Type, Process, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Aluminum Extrusion Market size was est…

  • North America
  • World
  • Aluminium
  • Marketing Research
  • Industry analysis
Amniotic Membrane Market Research Report by Product, Application, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Amniotic Membrane Market Research Report by Product, Application, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Amniotic Membrane Market Research Report by Product, Application, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Amniotic Membrane Market size wa…

  • North America
  • Research And Development
  • Marketing Research
  • Industry analysis
Analytical Standards Market Research Report by Type, Technique, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Analytical Standards Market Research Report by Type, Technique, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Analytical Standards Market Research Report by Type, Technique, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Analytical Standards Market siz…

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
Animal Genetics Market Research Report by Services, Animal Genetic Product, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Animal Genetics Market Research Report by Services, Animal Genetic Product, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Animal Genetics Market Research Report by Services, Animal Genetic Product, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Animal Genetics Market…

  • North America
  • Research And Development
  • Veterinary Healthcare
  • Industry analysis
Aroma Ingredients Market Research Report by Type, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Aroma Ingredients Market Research Report by Type, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Aroma Ingredients Market Research Report by Type, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Aroma Ingredients Market size was estimated a…

  • North America
  • Marketing Research
  • Research And Development
  • Industry analysis
Aseptic Sampling Market Research Report by Type, Technique, Application, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Aseptic Sampling Market Research Report by Type, Technique, Application, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Aseptic Sampling Market Research Report by Type, Technique, Application, End User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Aseptic Sampling Market s…

  • North America
  • Research And Development
  • Marketing Research
  • Industry analysis
Assisted Living Facility Market Research Report by Facility Type, Gender, Service Type, Age, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Assisted Living Facility Market Research Report by Facility Type, Gender, Service Type, Age, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Assisted Living Facility Market Research Report by Facility Type, Gender, Service Type, Age, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Assisted Living…

  • North America
  • Research And Development
  • Public Health
  • Industry analysis
Atmospheric Water Generator Market Research Report by Product, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Atmospheric Water Generator Market Research Report by Product, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Atmospheric Water Generator Market Research Report by Product, Application, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 The North America Atmospheric Water Generator Mark…

  • North America
  • World
  • Marketing Research
  • Research And Development
  • Industry analysis
Automated Parking System Market Research Report by Automation Level, System Type, Design Model, Platform Type, Parking Level, Navigation System, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19 New
Automated Parking System Market Research Report by Automation Level, System Type, Design Model, Platform Type, Parking Level, Navigation System, End-User, Country - North America Forecast to 2027 - Cumulative Impact of COVID-19

Automated Parking System Market Research Report by Automation Level, System Type, Design Model, Platform Type, Parking Level, Navigation System, End-User, Country - North America Forecast to 2027 - Cu…

  • North America
  • Navigation Systems
  • Marketing Research
  • Industry analysis