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Analysis of the Global Enterprise Content Management (ECM) Market for Healthcare

  • March 2014
  • 160 pages
  • Frost & Sullivan
Report ID: 2051390


Table of Contents

ECM to Complement EMR and HIS in Driving Healthcare Efficiency


•The objective of this research service is to present a comprehensive analysis of the global enterprise content management (ECM) market for healthcare with respect to market potential and key market dynamics.
•The regional scope of the analysis is focused on the United States (US), the United Kingdom (UK), Germany, France, Italy, Spain, Scandinavia, Benelux, Eastern Europe, and the Asia-Pacific region.
•The study also covers the factors driving growth, challenges affecting the industry, and opportunities within the total market and within the market segments, as estimated for the forecast period.
•The study period covered by this service is from 2009 to 2019, with the base year as 2012, and the forecast period from 2013 to 2019.

Key Findings

•The global enterprise content management (ECM) market for healthcare is in a growth phase. Market penetration rates were roughly xx% in 2012 and are expected to exhibit a double-digit growth such that the market penetration rates will grow to around xx% by the end of the decade.
•With a large amount of data being generated across global healthcare systems through the adoption of healthcare IT solutions, including hospital information systems (HIS) and electronic medical records (EMR), it becomes essential for end users such as hospitals and healthcare providers to have ECM solutions for effective data management.
•Traditional content management software has been in the market for about a decade and the renewal of traditional ECM segment contributes to a high share of the ECM market revenue from healthcare.
•However, with global increases in market penetration rates for ECM solutions for managing healthcare information, the new ECM solutions segment is set to grow substantially in the coming 3 to 4 years.
•The software license product segment in the ECM market for healthcare is expected to shift from the on-premise model to user license-based models, wherein hospitals are first experimenting with hybrid models before fully transitioning into managed services using Software as a Support (SaaS) and cloud technologies.
•The implementation, maintenance, and upgrades sub-segment of the professional services performed by vendors in the ECM market for healthcare will retain its status as a sustainable, revenue-generating segment, while consulting, design, and support services will show increased growth as hospitals require services in change management and greenfield projects.
•While demand for ECM solutions is expected to be consistent in the United States and Western Europe, there are emerging markets for ECM for healthcare markets in Asia-Pacific and Eastern Europe.
•Though the number of deals for ECM installations in the healthcare environment is increasing, budgetary constraints, the increased cost of compliance, and long lead times for the materialisation of deals are reducing the value of deals considerably.
•The price sensitivity of end users makes larger hospitals (i.e., more than xx beds) the major target market for ECM vendors. Few small- and medium-sized hospitals have sufficient budgets to purchase ECM solutions and this scenario is likely to continue over the next xxto xx years.
•Tier I market participants contribute close to 45.6% of the total market revenues, and these companies have end-to-end capabilities in the area of ECM and a global market presence. Tier II companies are present in most of the major markets, while Tier III participants have a strong presence in few regional markets.
•The United States and United Kingdom have market penetration rates above the industry average. France, Germany, Scandinavia, Benelux, and Asia-Pacific are showing immense growth potential in the ECM market for healthcare, while Italy, Spain, and Eastern Europe are showing moderate growth rates.

Scope and Segmentation

•The scope of this research study covers ECM solutions for healthcare that are large-scale, multifunctional, and cross-platform content management systems designed to address the structured and unstructured content management needs of healthcare organisations.
•ECM can be broadly segmented into new ECM and the renewal of traditional ECM, depending on the type of installation. In addition, ECM is also segmented into software license products and professional services segments, based on the product/service offerings of the vendors.
•The scope of the analysis pertains mainly to the United States; Western Europe—including the United Kingdom, Germany, France, Italy, Spain, Scandinavia, and Benelux; Eastern Europe; and Asia-Pacific.
•The Rest of World (ROW) has been accounted for in forecasting to obtain a global perspective. However, the research does not include regional market analysis for the ROW.

Key Questions This Study Will Answer

Is the ECM market for healthcare growing? How long will it continue to grow, and at what rate? What is the future potential of the market?
What are the key drivers and restraints affecting the growth opportunities in the ECM market for healthcare globally?
What is the market potential of various segments in the ECM market for healthcare and what are the major market forces affecting these segments?
What is the regional landscape for the ECM market for healthcare? How do government spending and healthcare regulations affect these markets?
Who are the major market participants in the ECM market for healthcare and what are their major service/product offerings?
What are the prices and key components of price of the ECM market for healthcare offered by vendors to small, medium, and large hospitals?

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