1. Market Research
  2. > IT Services
  3. > Hosting Market Trends

Automating the Cloud: How Management Platforms Will Change Managed Cloud Offers

  • June 2014
  • 12 pages
  • Frost & Sullivan
Report ID: 2200856

Summary

Table of Contents

In this study, Frost & Sullivan offers a definition of managed cloud services. We also examine managed cloud service evolution, with emphasis on how new cloud management platforms impact managed services. Finally, we review the offers of selected providers, comparing and contrasting their services, and determining what constitutes a strong managed cloud offer.

Introduction
As cloud solutions and technologies evolve, enterprises continue to show interest in how the cloud can help them achieve corporate goals. While the cloud promises previously unachievable results at attractive price points, complexity confounds resource-strapped IT departments, and often drives them to seek outside assistance in managing cloud services. A wide variety of providers have been all too happy to fill the gap, with everyone from traditional communications service providers, to managed hosting providers, to native cloud providers, stepping in with managed cloud offers that provide greater oversight and assistance in terms of operating the customer’s cloud service. With providers hailing from such diverse backgrounds, managed cloud offers vary greatly from provider to provider and service to service. But, what comprises the core of a managed cloud offer? What components are common to all managed services; and what differences do individual providers present to differentiate themselves in the market?

Providers have come to a general consensus about what makes a cloud service “managed.” Most agree that providers bear the full responsibility for meeting performance metrics, and take proactive steps to ensure that metrics are met. But, as cloud services evolve, the means by which these are met can vary greatly from provider to provider.
Major shifts have been afoot in which the enterprise IT department becomes more service-oriented; and automated service management is quickly becoming an integral part of cloud services. As such, providers have more tools at their disposal to help ensure that the customer’s operation and business goals are met. In this context, delivery of managed cloud services is shifting: routine monitoring and maintenance, as well as several management tasks, are able to be performed without human intervention. Time will tell whether greater automation diminishes the need for managed cloud services. In this study, Frost & Sullivan offers a definition of managed cloud services. We also examine managed cloud service evolution, with emphasis on how new cloud management platforms impact managed services. Finally, we review the offers of selected providers, comparing and contrasting their services, and determining what constitutes a strong managed cloud offer.

The Rise of Managed Cloud Services

While the allure of cloud computing—pay-as-you-go consumption model, flexibility, and on-demand access—makes the cloud attractive to a wide variety of businesses, choosing from among the available options, and integrating those choices into an existing IT environment, can prove to be daunting. As such, enterprises are increasingly turning to cloud or IT service providers for assistance. In its 2013 cloud user survey, Frost & Sullivan found that percent of cloud users surveyed anticipate using the services of a provider to help implement their cloud services; with percent turning to a cloud or managed service provider specifically.

In response to customer needs, some cloud providers are offering managed cloud infrastructure as an alternative to self-service IaaS. For others, the evolution comes out of a managed hosting background, in which cloud is offered to customers as a more cost-efficient alternative to leasing half-racks or racks, when only a portion of that space will be used immediately. Despite diverse backgrounds, managed cloud providers often end up in much the same place. Most managed cloud providers are offering managed infrastructure in which the cloud provider takes on routine management tasks, like deploying new instances based on traffic, or testing the disaster recovery function on a set schedule.

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

Veronica helps you find the right report:

Testimonials

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at
Ikea

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at
Ingredion

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

Purchase Reports From Reputable Market Research Publishers

Cloud Managed Services Market by Service Type (Managed Infrastructure, Managed Network, Managed Security, Managed Data Center, and Managed Mobility Services), Deployment Type, Organization Size, Industry Vertical, and Region - Global Forecast to 2022

  • $ 7150
  • Industry report
  • May 2017
  • by MarketsandMarkets

The increasing Information and Communications Technology (ICT) spending, growing trend of big-data and analytics, and the need to focus more on core business activities are driving the cloud managed services ...

Cloud Security Market by Service Type (IAM, DLP, IDS/IPS, SIEM, and Encryption), Security Type, Service Model (IaaS, PaaS, and SaaS), Deployment Type (Public, Private, and Hybrid), Organization Size, Vertical, and Region - Global Forecast to 2022

  • $ 5650
  • Industry report
  • April 2017
  • by MarketsandMarkets

Increasing adoption of BYOD and IoT trends is expected to drive the cloud security market The cloud security market size is expected to grow from USD 4.09 billion in 2017 to USD 12.73 billion by 2022, ...

DDI Market by Component, Application, Deployment Type, Organization Size, Vertical, and Region - Global Forecast to 2022

  • $ 5650
  • Industry report
  • April 2017
  • by MarketsandMarkets

“Expansion of existing DNS, DHCP, and IP address management (DDI) solutions and adjacent network services is driving the DDI market” The DDI market size is expected to grow from USD 219.8 million in ...


ref:plp2014

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.