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North American Primary Line Voice Tracker: First Quarter 2014

  • July 2014
  • 41 pages
  • Frost & Sullivan
Report ID: 2231914

Summary

Table of Contents

Residential customers continued to demonstrate their growing preference for cable- and IP- based voice services, rather than traditional wireline services. At the end of 1Q2014, telcos held 61.3% of market share, compared to 35.8% for cablecos, and 2.8% for VoIP providers.

Executive Summary
Residential customers continued to demonstrate their growing preference for cable- and IP- based voice services, rather than traditional wireline services. At the end of 1Q2014, telcos held % of market share, compared to % for cablecos, and % for VoIP providers. The total number of residential subscribers for all voice services declined by compared to 1Q2013. Telcos lost while cablecos gained 356,000, and VoIP providers gained. At the end of January, the U.S. FCC approved Order to assess the consumer impacts of telco migration from traditional, copper-based landline services to IP-based voice services.

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