1. Market Research
  2. > Telecom Market Trends

Emerging Trends in Unified Communications Applications Market in India,CY 2013

  • July 2014
  • 38 pages
  • Frost & Sullivan
Report ID: 2247178

Summary

Table of Contents

Improved User Productivity and Scalability Driving the UC Adoption

This market insight provides the emerging trends in Unified Communications (UC) applications market in India for CY 2013. It analyses the market trends, technology trends, revenue analysis and competitive scenario. Increasing investments to optimize the communication infrastructure, desire to reduce travelling costs, SMB adoption of UC, and a shift towards mobile applications were cited as the key drivers for the Indian UC market. The overall enterprise UC market is moving towards early mainstream adoption phase, with end users having more possibilities in terms of products/solutions selection, pricing/ bundling strategies and deployment options.

Executive Summary
-The Indian Unified Communications (UC) applications market was estimated at INR 2,812.1 crores in CY 2013, and it is expected to grow at a CAGR of % during the forecast period of 2013 to 2020. Increasing investments to optimize the communication infrastructure, desire to reduce travelling costs, SMB adoption of UC, and a shift toward mobile applications were cited as the key drivers for the Indian UC market.
-CY 2013 witnessed an increase in the adoption rate of IP-PBX telephony, as it acts as the platform for any UC deployment. Uptake of the virtualized server for telephony, as well as collaboration, is expected to increase in the short to medium terms.
-Increased penetration of IP-based telephony, coupled with aggressive promotion of SIP trunking, is leading the way to higher adoption of SIP trunking in mid-sized as well as large enterprises.
-Key UC vendors are trying provide a full stack of UC architecture as a single stand-alone solution. The applications offered by significant participants such as Avaya, Cisco, and Microsoft use an open platform as a strategic tactic to facilitate interoperability with other standard 3rd-party applications/ solutions.
-UC vendors have recognized the unprecedented opportunity to address the needs of mid-market enterprises across India or the companies earmarked to become “The New Big” enterprises of tomorrow.
-The overall enterprise UC market is moving toward the early mainstream adoption phase, with end users having more possibilities in terms of product/solution selection, pricing/bundling strategies, and deployment options.

Research Objectives
-Market insight provides the emerging trends in the UC applications market in India for CY 2013.
-It analyzes the market trends, technology trends, revenue analysis, and competitive scenario.
-The UC market is segmented into traditional telephony (IP and PBX), email, unified messaging, IM/presence, mobility, contact center, and video conferencing (audio, video, and Web).

Research Scope
-Geographic scope: India
-Years considered for forecasts: CY 2014–2020 Research Methodology
-Primary research with OEMs
-Frost & Sullivan published research services
-Published news
-Company Web sites and other secondary sources

Market Definitions—Unified Communications Applications
The key application segments and enabling platforms that form the total UC framework include:
-Enterprise Telephony: Includes KTS, WPBX, PBX, IP-PBX systems, IP hard phones and soft phones, and digital phones.
-Email: Includes email and related calendaring software licenses.
-Unified Messaging: Includes applications that integrate the storage and accessibility of voice, fax, and email messages into a single mailbox that can be accessed via email, telephone, Web browser, or a unified client. Also includes sales of voice mail systems, as they form an addressable opportunity for UM solutions.
-Conferencing and Collaboration: Includes video conferencing infrastructure and end points (includes traditional video conferencing and telepresence).
-Contact Center Applications (ACD, CTI, IVR, Outbound, Multimedia systems): Includes product license sales of customer-facing applications in the contact center. The applications included are automatic call distributors, computer telephony integration systems, interactive voice response systems, outbound dialers, and multimedia systems.
-Mobility: Includes middleware applications and soft clients that enable the delivery of corporate desktop and voice communications via mobile devices.
-Unified Client, Presence, and Integrated UC Applications: Unified clients include software clients that provide instant messaging capabilities and/or ability to launch other UC applications such as IP telephony and conferencing and collaboration with presence awareness. Presence and integrated UC applications include middleware applications that provide a real-time status indicator of a user’s ability and willingness to communicate via different communication tools within a network or enable integration of multiple UC applications. Also includes all-in-one application servers that provide presence, instant messaging, call management, and conferencing and collaboration capabilities on a single platform.

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

Veronica helps you find the right report:

Testimonials

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at
Ikea

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at
Ingredion

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

Purchase Reports From Reputable Market Research Publishers

Worldwide Unified Communications and Collaboration Forecast, 2017-2021

  • $ 3960
  • Industry report
  • May 2017
  • by IDC

This IDC study aggregates segments of key technology market forecasts that make up the unified communications and collaboration (UC&C) ecosystem. The segments that have been aggregated for this study represent ...

EMEA Enterprise IP Telephony and Unified Communications Equipment and Software Market Shares 2016

  • $ 3960
  • Industry report
  • May 2017
  • by IDC

This document provides the 2016 shares for the EMEA IP PBX, IP phone, and UC applications markets for Alcatel-Lucent Enterprise, Avaya, Cisco, Huawei, Microsoft, Mitel, NEC, Polycom, ShoreTel, Toshiba, ...

EMEA Unified Communications and Collaboration Forecast, 2017-2021

  • $ 3960
  • Industry report
  • August 2017
  • by IDC

This IDC study provides a forecast for the EMEA UC&C market with breakdowns by the various technologies and services that constitute this market: UC applications and IP telephony equipment, contact cente ...


ref:plp2014

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.