1. Market Research
  2. > Business Services
  3. > Business Outsourcing Market Trends

Business Process Outsourcing Services - Industry Market Research Report

  • April 2017
  • 34 pages
  • Ibisworld
Report ID: 2253159

Summary

Table of Contents

Search Inside

Reliable source: Increased healthcare activity and growing wages will boost demand for industry services

Abstract
Business Process Outsourcing Services
The Business Process Outsourcing Services industry fared well over the five years to 2017, supported by an improving economy and rising revenue in the human resource, finance and accounting, customer relations management and insurance sectors, which provide a large portion of BPO business.

Additionally, rising wages and increased operating costs associated with the passage of Patient Protection and Affordable Care Act (PPACA) helped drive employers to BPO companies as a method of cost control. In the next five years, minimum wages at the state level will continue to rise.

Moreover, the healthcare sector will encounter an upsurge in costs due to the continued aging of the population.

However, there remains significant uncertainty regarding health insurance coverage rates given the stated intentions of the incoming presidential administration and congressional leaders to repeal the PPACA. Operators in this industry provide third-party outsourcing services on a contract basis. Clients can outsource specific operations and business functions, including both back and front office tasks, to companies in this industry.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

Amrita helps you find the right report:

Testimonials

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at
Ikea

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at
Ingredion

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

Purchase Reports From Reputable Market Research Publishers

Worldwide and U.S. Business Process Outsourcing Services Forecast, 2017-2021

  • $ 3960
  • Industry report
  • May 2017
  • by IDC

This IDC study updates the analysis presented in Worldwide and U.S. Business Process Outsourcing Services Forecast, 2016-2020 (IDC #US41194616, April 2016) and provides a forecast of spending (custome ...

Japan Business Process Outsourcing Services Forecast, 2017-2021

  • $ 3960
  • Industry report
  • May 2017
  • by IDC

This study is a translation of the Japanese document IDC #JPJ41775417 that analyzes the situations and trends of the Japan BPO services market as defined by IDC, and presents the market forecast for each ...

Japan Business Process Outsourcing Service Providers Business Status 2017

  • $ 3960
  • Industry report
  • July 2017
  • by IDC

This is a translation of the Japanese document IDC #JPJ41776817 and is summarized to reduce the gap in time since the original version was published.All of the following sections are, however, fully translated:IDC ...


ref:plp2017

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.