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How Mobility Facilitates IT and Line-of-Business Partnerships to Drive Transformation: Good Technology Secures Devices and Apps for CommunityOne Bank

How Mobility Facilitates IT and Line-of-Business Partnerships to Drive Transformation: Good Technology Secures Devices and Apps for CommunityOne Bank

  • March 2015
  • 7 pages
  • ID: 2847498
  • Format: PDF
  • By IDC

Summary

Table of Contents

This IDC Buyer Case Study is based on a conversation IDC had with Duke Prestridge of CommunityOne Bank. Highlights include:

  • CommunityOne Bank is a national bank based in North Carolina. It offers traditional consumer and commercial banking products across 44 branches in the North Carolina market. The bank is over 100 years old, has $2.2 billion in assets, and 575 employees.
  • Prior to 2012, CommunityOne's mobile workforce, consisting of senior executives and an outbound sales force, was using BlackBerry devices and an on-premise BlackBerry Enterprise Server (BES). Employees were frustrated with the user experience to the point where many of them had started to carry an additional personal device.
  • Within this context, Prestridge developed a mobile strategy that rested on a 100% BYOD development model that would eliminate hardware costs but still meet a high threshold for security. Prestridge chose to deploy a set of enterprise mobility management tools, which includes secure email, SharePoint, instant messaging, Web browsing, and file access, along with other secure ISV apps from Good Technology, a leading EMM solution vendor. This mobile foundation led to a set of IT strategies codeveloped between IT and line of business (LOB) that now inform CommunityOne's disaster recovery plans.
  • This document illustrates how IT and line of business can partner to develop a set of IT policies that drive overall business performance. It also offers advice to midmarket IT buyers seeking attributes that drive an effective LOB and IT partnership model.

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